Pullman Properties in Shanghai

Not the best place to stay. Me and my friend travel a lot and visit more than 50 hotels every year. Based on my experience I wouldn’t say it’sworth its money. We stayed at another Pullman hotel before and it was incredible but this one is one of their worst hotels. Definitely not the same level as in other countries. No English speaking staff at the hotel. Web we checked in and got our room we saw it’s was dirty with cigarette ashes next to the window. We had to ask them to clean our room again. Next morning we tried to order breakfast and it took us more than 1 hour to just order and then to wait and realise they didn’t understand what we wanted to order and mixed everything up and even added meat to our dishes where it shouldn’t be and we don’t eat meat. They tried to solve the issue several times but somehow every time they brought our food it was wrong. The whole experience was very stressful. Thanks trip for trying to solve this. Although the hotel couldn’t help, trip offered some refund for this inconvenience. The hotel said they have a gift for us when we come back to collect our suitcases. Funny to find out the gift they offered for this whole inconvenience is a bottle of sparkling water. The location is not the best too, there are so many options of Chinese hotels that can offer much more for less so don’t make your choice only because it’s Pullman as we did.

I came to Shanghai for a boring May Day holiday and booked a Pullman suite. The hotel was very busy, which really tested their reception capacity. Accor Pullman in France is pretty good, with a nice design, and the aromatherapy scent is the same as in Hong Kong. Facilities: Higher floor rooms would be better; try to choose a high-floor room to avoid the smell of mugwort from downstairs. Transportation: Downstairs are Sun & Moon Light, Tianzifang, and the subway, so coming directly is very convenient for city work. 24th Floor Executive Lounge Supreme Experience: The executive lounge is great, with high-altitude views. Dining: Both breakfast and the executive lounge are good, but there are too many foreigners – mostly Koreans and Westerners. The noodle chef even paused for a moment when he heard me speak Chinese, and then switched his language system. Koreans were coolly showing off watermelon, taking five plates at a time.

📍 **Prime Location:** Right next to Shanghai Railway Station, with Metro Lines 1, 12, and 13 within walking distance. Efficient commute to Hongqiao/Pudong Airports, making business travel a breeze. ✨ **Excellent Hardware:** A five-star standard under Accor. Rooms are modern and elegant, featuring Pullman's signature Sweet Sleeper bed, which is soft and skin-friendly. Excellent soundproofing makes it ideal for both work and relaxation. 🛁 **Comprehensive & Thoughtful Amenities:** 24-hour gym and a 20-meter heated indoor pool instantly melt away fatigue. Executive Lounge happy hour and afternoon tea treats add a touch of luxury in every detail. 🙌 **Professional & Warm Service:** The front desk staff are efficient and enthusiastic, offering a complimentary room upgrade. Concierge service is prompt and attentive, ensuring a comfortable and worry-free experience throughout. 🍽️ **Rich & Delicious Dining:** The restaurant offers a wide variety of breakfast options, with fresh juices and smoked salmon among the high-quality choices. The Chinese restaurant serves authentic and tasty local Shanghai and Cantonese dishes. 💯 **Overall:** Transportation, service, facilities, and ambiance are all top-notch. It's my go-to choice for business trips, and I'll definitely be staying here again on my next visit to Shanghai!

Overall, I was very satisfied with my stay. The room was quiet and comfortable, allowing me to get a great rest. The breakfast tasted good and had a wide variety of options. Even though there were many diners, the staff cleared tables promptly and efficiently. Doris at the hotel was also very friendly and welcoming. The overall experience was comfortable and hassle-free, offering great value for money. It was a truly pleasant stay, and I highly recommend it. It would be even more perfect if the parking management could be improved a bit.