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Next to HB Biergarten and Alexandraplatz Station. Good spread for breakfast, however, the menu barely change over 7 seven days. Just be aware that there are no amenities (toothbrush, kettle, fridge, cup for hot beverages), so do bring your own. Wifi connectivity is excellent throughout the hotel. Avoid arriving on Sunday, as most shops will be closed.

I'm really surprised by the low reviews as this wasn't our experience at all. Yes it's a budget hotel, so I wouldn't expect a 5* star experience BUT our room was modern, clean, spacious and comfortable (the pillows could be a little plumper). The bed was two twins pushed together but this is common in Germany and the nordic regions, so not unexpected plus we both love having our own duvet and, after travelling, we now have this at home too. It was great to have a free bottle of water in the room and we also bought soft drinks from reception when we arrived. We were on the top floor (14th) and we had no issues with the lift. Staff were friendly on arrival and we even managed to access our room one hour early with no additional fees. We didn't eat in the hotel as we were there to enjoy Berlin, we got up early to have breakfast in central Berlin and had dinner before returning to the hotel. Public transport in Berlin is amazing and there are numerous tram stops near the hotel. We used the M6 most often (5 min walk from the stop to hotel) to Alexanderplatz and beyond but also used another nearby stop to use other transport connections to move around the city. It did take quite some time to get to and from the airport as you do need to make connections but everything was easy to do and we never experienced any late running services. Would we stay here again, maybe...we would not hesitate to stay in the hotel again but only if we didn't have early morning flights (which we did)! This meant that when we arrived, we had to carry our heavy bags around the city centre to make the most of our 3 nights (the hotel was too far away to go there to drop bags and then come back). We were so tired, that we chanced heading to the hotel early to see if early check-in was possible and they were very helpful. On our last day we had to get up at 4am as we were on an early flight home and it took more than 90 mins to go from hotel to airport, we would loved to have stayed somewhere near a station with direct airport links to get that extra 60 mins in bed. So if you don't have early morning flights, then definitely go for it and get a Welcome to Berlin card as that covers all of your travel including from the airport to hotel. Berlin is a brilliant city and we loved it!

Great place to stay. Breakfast was really good, a lot of choice. Room was clean, with everything in order and what You could possilby need. I do recommend stay in this place

Stayed here for 4 nights and had a room overlooking the Berlin Wall which was really nice. Room was spotless and cleaned every day and had everything you needed for a stay. Breakfast was really good with a wide selection on the buffet. Location was great with a bus stop right outside taking you to central Berlin and also the train station at Ostbahnhof which wasn't a far walk anyway, maybe 10 minutes. Mercedesplatz was just behind the hotel too which was really good and had a wide range of places to eat and drink and always a great atmosphere. wouldn't hesitate to stay here again when in Berlin.

Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz

Location: The location is the prime advantage if you wish to visit Berlin. All the attractions are easily accessible with Bus/S-Bahn/U-Bahn. So full marks for this. Breakfast: For vegeterians, was plenty to choose from. So we are happy with it. Ofcourse for non-vegeterians, maybe bit disappointing as there was no omlett/Wursts/HotDogs etc which you least expect. Staff: Overall good, except one incidence. A Guy with specs, from the kitchen area, talked rudely with us as we were taking photos of the food. He could have talked politely which is the first and utmost thing you expect in Germany. Other than him the all other staff members were good. ROOMs: The rooms were quite small because of extra Bed. We would like to mention that we were completely disappointed with the extra bed. It was big , agree, but it looked like it was a Sofa-Bed and had very large structure which took lot of room space. Exactly the way the others have complained here. The quality of the mattress was poor. The pillow quality was as well poor for this extra bed. The double bed was big enough but the qulity of the mattress can be better. Cleanliness: The room was in general clean except that certain areas needed immediate attention. For example the iron-pad had dust layers so decided not to use it at all. The toilet seat was from outside clean but the inner side was unattended and hence not clean enough. Next day the room service cleaned up the room but it was also not perfect. They only made the bedsheets. They did not bother to once clean the surface of bedsheets. Which we immediately noticed. Which is not expected from room service.

Firstly, may I say that the room was large, airy and well equipped, the bathroom had both a shower and a bath, the bed was comfortable, if a little soft, we had a good night’s sleep, and the floor was generally quiet. The main point of this review is to comment on the poor level of housekeeping, and not what I would expect of an Accor hotel. On each day of our stay, there was always an item or two not replenished by housekeeping. Day one, Friday: arrival, the hand soap dispenser in the toilet was empty. Day two, Saturday: toilet hand soap still empty. Day three, Sunday, toilet hand soap still empty, cotton shower/bath mat, used one taken away, not replaced. By this time I’d lost faith in the toilet hand soap ever being replenished so spoke to reception who gave me a ‘stand-alone’ replacement. Day four, Monday: used hand towels taken away, not replaced, another visit to reception to get the towels, we also told them of the previous days ‘not replaced items. Day five, Tuesday, felt assured that after previous day’s visit to reception that all would be OK, alas not the case! This time, the coffee was not replaced. Add to this, upon our arrival, the handyman was fixing the toilet, it was constantly flushing/running. On returning to the hotel on Sunday, approximately 8.30 PM after a long day out, the toilet was constantly flushing/running again, upon reporting this to reception, we were told that the handyman had gone home, we explained that wasn’t our problem, the running water in the toilet was! A member of staff did resolve the issue, but this could only have happened when the housekeeper cleaned the room. Surely it was their responsibility to report this and get it sorted when the handyman was at work? On their own, these may seem trivial, but as each day passes, they mount up and ****** away, one item on their own is forgetfulness, add them together, it’s very tardy, and not what I would expect from a brand such as Accor, Novotel. This was the first time I’d stayed in a Novotel Suites, despite being a regular Accor customer and I’d like to add my expectations. The room was advertised as having a microwave, to this end, I expected there to be some plates and cutlery, ideally ceramic plates and metal cutlery, but at least disposable ones. When we discovered none on arrival, I went to reception and to ask for some, the gentleman who I asked appeared to be surprised that there was none. However, they were never replaced, we always had to ask for them. May I suggest that when offering these rooms, disposable plates and cutlery are placed in the room as a matter of course and are replaced if used. A final note, I would have preferred to keep this between myself and the hotel manager, I have emailed him/her but to this date, I’ve not had a reply.

Stayed here while visiting our daughter, it is literally a couple of steps from a U Bahn station so could not be more convenient. The staff were very helpful and professional, with a 24 hour reception. You have a code to enter your room which is great so no keys or cards to lose! Our room was spotless and there were nice quality sheets on the bed. The room was very warm which was great as it was -6 C outside but we were also able to open the window for fresh air which we loved as a lot of hotels do not allow this.We didn't eat breakfast so cannot comment on this but there are snacks and drinks available to buy in the reception if you need them. Will definitely stay again when we visit.

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

It is very close to the main train station, and the Tram station of the main train station is right outside. There is plenty of heating and hot water, and the Wi-Fi speed is fast. My room does not face the street, it is relatively quiet and there are no outside lights. The downside is that the room is a bit small and the shape is a bit special, but it's acceptable.