4-Star Hotels in Ottawa

This was a great Hotel with so much to do, including a pool arcade, great gym and awesome restaurants/ coffee! Golf is right there as well! Would def recommend!

Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.

The hotel is new, the TV is large, the parking lot is 35 plus tax a day, but it can be unlimited times, it is convenient, the room has water, the only drawback is that the shower room is stained. 

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

The hotel's location is quite convenient, close to most main attractions. The downside is that upon checking out, I was informed about an extra charge, which was annoying.

It's clean and big. I upgraded it to a square size for free. The experience is very good.