3-Star Hotels in Ottawa

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Room is in good size even for a family. There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖 The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.

The accommodation was clean and nice, and we didn't experience any major inconveniences. All our group members were satisfied. It's a hotel with good value for money.

We spent only one night, but everything was perfect. Very clean, there was the courtesy of the employees very good.We didn't have time to try the pool, but it looks good. The hotel was very comfortable and very comfortable.

The hotel left a very good impression. The location is excellent – everything is nearby: the city center, shops, and restaurants, all within walking distance. The room was clean and tidy, with everything needed for a comfortable stay. The kitchen was well equipped with all the essentials for cooking, which was very convenient. The fast check-in via the app was a big plus – quick and hassle-free. The atmosphere was calm and comfortable for relaxing. Things to improve (room 902): some furniture (for example, the wardrobe) felt a bit old, although it was clean and functional.

The hotel was convenient to the Ottawa airport and had free shuttle service which was our reason for choosing this hotel We were in town for a family wedding and had a 2 night stay. Room was comfortable and quiet at the end of the corridor (at our request) We were disappointed that $275 per night did not include any kind of breakfast or even a discount coupon for the restaurant inside the hotel so we were glad to be able to have the choice of several restaurants more reasonably priced less than a five minute walk for dinner and 2 breakfasts.

We booked a 2 double beds room. The bed is good, but the heater is too old and noisy. So it was quite annoying and easily made us awake. The room's size for double size beda is not spacious, it is quite tight. Food Basics is located a couple of minutes walk. So, we can easily buy fruits, breads and some frozen fooda as the room alao has the microwave.

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.