5-Star Hotels in Phuket

This hotel is close to the airport. I was arriving late and wanted something nearby, so I was torn between the JW Marriott and Pullman. Initially, I planned to stay just one night as a transit, but then decided against Racha due to the rainy season and rough seas, and just booked two nights at the Renaissance instead! It completely exceeded my expectations. Service! The Renaissance's service is truly exceptional! From check-in, the staff were incredibly friendly and proactive. Their well-trained, yet familiar and warm smiles and greetings made us feel very comfortable. The room had handwritten mirror art, a handwritten welcome letter, and we even received small handwritten gifts at the restaurant. Especially by the pool, a staff member literally ran over to set up our sun loungers, immediately brought cold drinks, and handed us towels – so enthusiastic and attentive! [Thumbs up][Thumbs up] Room The room was very, very spacious. We booked a standard room, and it comfortably accommodated two adults and two children. There was a sofa that could be converted into a bed, and the bathroom was also large. The room even had a balcony. It was very quiet for sleeping, with no airplane noise at all. The soundproofing was excellent, and we slept wonderfully. Dining The breakfast was abundant! The fried rice with chickpea curry was so delicious, I couldn't stop eating it. For dinner, there's a famous Thai restaurant with a great ambiance, and the mango sticky rice was tasty. Overall, it wasn't crowded at all – it offered that perfectly unhurried, comfortable, and suitable vacation vibe! It's ideal for those who dislike crowds and prefer a pure, quiet, and relaxing hotel-centric holiday!

Enjoyed our 3 nights at Noku Phuket! The front desk and bell team were absolutely lovely during our time here, and we had a complimentary upgrade to the room with the whirlpool in our balcony! Loved that the room was super spacious, and there were dual sinks in the bathroom. Location was pretty far but they provided complimentary shuttles to Phuket town too! Didn’t manage to explore the breakfast, dining and spa offerings during this stay! It would be good if the hotel could look into improving their flooring (there were some gaps & there was even a piece of wood sticking out and was a hazard). The linen was really thin and not fitting of 5 star standard, which was a shame as the hotel was really pretty! But overall still a highly recommended stay!

The hotel indeed has very few Chinese guests, but they were still quite friendly towards us. I'm not sure if it was because they initially messed up my name, or for some other reason, but they upgraded us from a family room to a suite, which was large and beautiful. We were very satisfied with our stay, and there was an ocean view right outside the window. The hotel environment is nice, but the breakfast is just average. It's not too far or too close to Jungceylon and the seafood market, about a 20-minute walk, but taxis are quite expensive. The only downside is that it's too noisy at night; you can hear all the sounds from the road and the bars, and the soundproofing is a bit poor.

I booked a one-bedroom villa, and after visiting and comparing several units, I truly believe Villa #68 is the absolute best among the one-bedroom options! The layout and size are optimal! The villa boasts a generous 550 sqm, offering huge space and a comfortable layout. It comes with a private pool that directly connects to the beach, making both privacy and the views impeccable. The amenities are also comprehensive: a sauna, indoor and outdoor dual showers, and an outdoor bathtub, instantly delivering a complete resort feel and comfort. The hotel itself has a very natural, ecological island vibe. We saw lizards several times on the villa rooftop and by the pool. At first, it was a bit scary, but they are actually very docile and completely non-aggressive – a rather unique wilderness experience. Breakfast was just okay, nothing special. The service was excellent throughout; all staff members were enthusiastic, friendly, meticulous, and attentive. A special shout-out to Liam, who provided dedicated service from start to finish, always responsive, patiently helping us arrange all our needs with professionalism and warmth! However, there are a few objective points that deduct from the overall score: Firstly, the hotel's landscaping and gardening are rather ordinary compared to other resorts in the same category. Most of the public areas are sandy, with sparse and poorly maintained plants, making them generally not photo-worthy. Secondly, the in-room facilities are a bit dated, especially the bathroom. The quality of the fixtures and sanitary ware like the toilet and showerhead feels quite common, which doesn't quite match the Luxury Collection brand positioning. Getting to the island involves a bit of a journey, from the airport to the pier and then a speedboat transfer, but it feels worth it upon arrival. If you're looking for an extra-large private villa, private pool, direct beach access, and excellent service, this place is still highly recommended. However, if you are sensitive to the public area landscaping and the newness of indoor hardware, you might want to do a bit more research.

We were upgraded to an executive suite, and the room was larger than expected, with a living room and a separate bedroom. We stayed in Building 6, which was close to the elevator but surprisingly quiet. Both balconies faced the pool. The first pool has a 0.9m kids' pool and a 2.5m deep-water pool. The second pool is 1.4m deep and has a bar. The third is a kids' slide pool. There's a small 7-Eleven directly across from the front entrance. If you go out the back entrance and turn left, there's a larger 7-Eleven about a 5-minute walk away. The beach is also right outside the back entrance. The hotel's overall service is excellent. Someone cleans daily, whether it's the pools, rooms, or trimming the shrubs. The staff always greet you proactively. Remember to go to breakfast early; after 9 AM, you might have to queue. Breakfast is available indoors (air-conditioned and cool) or outdoors by the pool, where you might occasionally see a cat wander by. Most importantly, one of the front desk staff speaks Chinese, which made communication very easy. I regret not asking for her name; I just remember she was slim, had a slicked-back hairstyle, and was beautiful. While there are other bars or noisy areas around the hotel, this is limited to the outdoors. Once you're back in your room with the doors and windows closed, it doesn't affect your sleep at all. Of course, our window faced the pool side, so I'm not sure what it's like for rooms facing the street. There are three designated smoking areas within the hotel: the first is outside the main entrance to the right, the second is behind the bar at the second pool, and the third is to the left of the first and second pools, behind the small hut where you get towels.

I stayed at the hotel with my two children (ages 4 and 6). The breakfasts were a bit repetitive, but you could always find something, like fruit. The kids absolutely loved the pancake machine. The housekeeping definitely left something to be desired; the floors remained dirty. On the plus side, bed linen and towels were changed regularly. The air conditioning was a bit weak, and there was a damp smell. However, the staff were very responsive and helpful with all requests (I asked for help with the stove, and a technician arrived in 10 minutes; when I forgot my room card, they issued a new one). The ladies at the reception were always friendly and smiling. All the staff always greeted us. 😉 There are three interconnected pools, all 130 cm deep, which was fun to swim through, especially under the bridges. You could take a boat to the beach, and there were free sun loungers provided by the hotel. We visited in August, which is off-season, and the waves were very strong, making swimming impossible.

We liked everything: room, territory, breakfast, staff, SPA and restaurants. We chose this hotel because it was on the Bang Tao Beach (first line) and the location of it was on the western side of the island so we could watch the sunset. Also the hotel is really eco friendly, you may find it even in the kits and toiletries. The girl at the reception was very helpful and thanks to guys helping with bags and luggage. We also enjoyed afternoon tea. Tiny things I didn’t like (1) the sound of the air con, for me it was a little bit loud, (2) expected various fruits for the breakfast not only litchi and dragonfruit.

My family and I stayed at La Green Hotel for two months, and it was a wonderful experience! The hotel completely met and even exceeded our expectations. From the very first day, the staff greeted us warmly and made us feel like family. A huge thank you especially to Maxim, the Russian-speaking manager at the reception – he helped us with absolutely everything: from check-in and daily practicalities to advice on local places and transportation. Thanks to him, we quickly adapted and felt right at home. When our daughter fell ill, the hotel thoughtfully brought chicken broth to our room. And for our daughter's birthday, the hotel beautifully decorated the room and brought a basket of fruits and a cake as a gift. This was especially valuable when being so far away from home. The rooms are clean, cozy, and regularly cleaned. Everything you need is there: air conditioning, Wi-Fi, a washing machine, and a comfortable bed. The grounds are green and well-maintained – the hotel's name perfectly matches the atmosphere: lots of plants, quiet, peaceful, a true oasis. I want to specifically highlight the breakfasts – always fresh, delicious, and varied. There are Asian dishes, as well as familiar European options: eggs, toast, fruit, and coffee. It's a great start to the day, especially when you're staying for a long time and want a proper breakfast instead of having to search for a café in the morning. The location is excellent: there are several cafes nearby, a 7/11 store where you can buy everything you need, and the beach is not far, with a shuttle taking you there every 30 minutes. At the same time, there's no noise or hustle and bustle – ideal for a long stay. Over two months, I didn't encounter a single serious problem. The value for money is top-notch. I will definitely come back here again and recommend it to anyone looking for a comfortable and peaceful place in Phuket. Thank you, La Green, and personally Maxim, for an unforgettable time! 🙏💚

Staying at the Hyatt Regency in Phuket this time was an excellent choice. The hotel offers a variety of restaurants for guests, and while the prices are a bit higher, the overall value for money is outstanding. There are also several night markets nearby, less than a 30-minute drive away, offering even more dining options at more affordable prices, making transportation very convenient. The hotel facilities are excellent in all aspects, and the staff are polite, responsive, proactive, and enthusiastic! I must also mention the breakfast buffet – the diverse selection and fresh ingredients are truly commendable. Thumbs up for the breakfast!

Why are there so many negative reviews? This hotel is excellent in terms of both facilities and service! The environment is very natural and pristine, with a massive garden, lush trees, and modern architecture. The pool is huge, with several shallow play areas, perfect for families with children under 6. The main pool is 1.4 meters deep – imagine relaxing in the water while gazing at the sea! There's also a bar right by the pool. The hotel's private beach, although the waves are too strong for swimming, boasts water the same clear, blue-green color as the pool – absolutely beautiful. The hotel breakfast is incredibly rich, offering not only standard Western options but also many local specialties like curries, pandan cake, sticky rice desserts, and Thai milk tea – all delicious! There's also a wide selection for lunch and dinner. The prices are comparable to outside restaurants, and while there's a service charge, it saves you the time and effort of going out, making it ideal for lazy guests like us who just want to relax at the hotel. The hotel also has a spa and massage services, along with a gym. There are different activities scheduled daily. The staff are friendly, polite, and always willing to help. For payments, credit cards, Alipay, and WeChat Pay are all accepted. Guests come from all over the world, truly a mini United Nations, which is very interesting. However, the hotel's location is a bit remote, which might not suit those who prefer a livelier atmosphere.