Best Hotels in Windsor

The hotel is located in the Sonoma Wine Country. The surrounding environment is good, there are some shops opposite, very convenient, and there are two shops selling wine. The hotel location is very close to the highway and a mall, the hotel lobby is very spacious and comfortable.

Stayed here one night after going to the Charles Schultz Museum. We were warmly welcomed and given room 320, a very quiet room with two queen beds. Linens and towels were very nice. Lighting very good in bathroom. Breakfast had good selections. Bed is high for me and I would have liked the room darker. The microwave light was bright! Bed was very comfortable. I would stay here again.

Traveling on a stay-cation in NorCal and stayed at 3 IGH properties in a row. I have the other two to compare but I also am a prof. meeting planner and stay at a ton of hotels. I even inspect them for a living, so my perspective is with a critical eye. The entrance is a bit tricky even though I arrived after dark, making any signage even less effective. Once in the open-air parking garage, there was no ”Entrance” sign over the doors nor an exterior logo'd rug. There is a foyer with the ONLY hand sanitizer station that I was able to find! Morgan greeted us at the front desk and was a real delight and he alone made this stay worthy of the 3 stars! Here are my observations upon arrival: *Of the 4 pendant lights over the front desk, 3 worked *The small marketplace was out of bottled water - NONE in the entire hotel! *No dining option and ONLY coffee to go in the morning; NO danish, fruit or granola bars to be found! *Morgan was working alone with a 63% occupancy, There are 4 floors. My room was on the 3rd with a view of a goat farm. It was a quiet room however; the mattress was quite soft and mushy. Upon unpacking, we found the following problems: *A dirty bath towel and a used face mask in the closet floor. *The safe was locked, we were provided the ”master” code to unlock it! *No washcloths *Used bath amenities Causing me to realize that no Covid-19 protocol is being adhered too. My opinion is the owner is micro-managing this property and placing profits over his franchise obligations! This is a Holiday Inn, not a Holiday Inn Express, so the expectations of a full-service property were warranted.

We were a family group reserving two rooms. One room was a King. The King room had only one set of towels in the bathroom. A call to the front desk promised towels would be delivered. It never happened and someone finally went downstairs and asked at the front desk. The second room as 2 Queens. Two Queens can sleep 4 people. The bathroom only had 3 sets of towels in it. After showering and settling in for the night it was discovered there was no tv remote in the room. A call to the desk said to come downstairs and get one. No one wanted to redress and go downstairs so the front desk finally delivered one to the door. There was no soap for the bathroom so we had to remove the body wash from the shower. A bar of soap at the sink would have been better. There is no counter space in either of the bathrooms nor were there any hooks on the bathroom wall to hang anything. Clean towels were piled on the back of the toilet. I prefer clean towels to be not be stacked on a toilet. There were stains on the carpets. In the room and common areas. Internet was spotty in one room where someone needed to log in to a business call.

🛎️ Excellent customer service. Fast check-in! 🛏️ Clean rooms 🏊 Nice swimming pool

Great location- right off the freeway. Right near Costco and other shops. We did not have breakfast or use the pool, but it was nice to have these included if we wanted. Quiet, room was nice and clean; as pictured in the photos. Shower was a step in, which we liked. Water pressure was ok, but lots of hot water. We were charged $10 for parking, which was fine, but the lot fills up very quickly and doesn’t appear that anyone is monitoring the lot. Staff were decently friendly; they didn’t really say hi to you when you walk in, but we’re helpful if you needed something. Overall, we would stay again.

Clean and convient it was a great place to spend the night arriving late from Mazatlan on Alaska Airlines at the Sonoma Airport

We recently stayed at Hotel E and I recommend it most highly. It’s a beautiful space with old world charm plus all the updates of the modern age. Entry, lobby, hallways and rooms are a beautiful, serene décor in light earth tones and spotlessly clean. The lobby bar is most enjoyable especially when something fun is going on across the small lane in Courthouse Square and Park. Rooms are on the small side but ours was perfect for a couple + a dog, which they accept for a small fee. And with the park across the street, there is no problem getting a non-leash-pooping dog to do his business. Take your pick-up bags, there are plenty of trash receptacles. The location is amazing with dozens of restaurants at your doorstep and less than a mile from the hospital which was the reason we were there. However, above all this loveliness is the amazing staff. Carmen and Tiffany are two standouts who did everything possible to go above and beyond expectations, including ensuring our car would be at the front door at 5:15am! I am Guest Services Director for a boutique hotel in Eureka California and if any of the staff would like to relocate, I’d hire them in a heartbeat! Do yourself a favor and stay at the Hotel E when you visit Santa Rosa, or hell, if you live there, go for a night of dining out and the Wednesday Night Market and Music on the Square.

Staff is very nice, environment is great, bed is very comfortable

I have stayed at The Flamingo Resort in the past and had no issued with the rooms. This time the room I was given reminded me of a cheaper motel in the 1960’s. I think this was a pet friendly room. Not what I expected. The floor was old concrete that was sealed and polished with only a round throw rug. There were no chairs, only a wood framed bench with a window seat seat type pad to sit on. The table was shaped like a small surfboard with only a small hassock to sit on. The room was clean and I decided it was good enough for my one night stay. That said, I was not happy with the $35.00 “resort fee” that was charged for this room.