Alor Setar Resorts

So far so good ... receptionist OK, bag service OK, clean hotel, breakfast OK, spacious car parking, spacious room, swimming pool is comfortable for children and adults ... there is no emphasis on this thing .. everything else is perfect ... good job 👍

This is a great hotel located in the heart of Alor Setar. It feels like stepping into a palace. The price and service are excellent. The staff are wonderful, the hotel facilities are complete, and it’s right next to a mall. I will definitely return here when I visit Alor Setar again. Everything is perfect.

I felt very grateful for the early check-in which attended by a great staff named Nur Aqilah. A big thank you to her for the excellent service and kind arrangements as we have a toddler with us. Great location and nice foods surrounded by the hotel. Very convenient to the city areas. It has a Family Mart and C-mart in the hotel building too. Nice stay and will come back to this hotel fir the next visit 👍 非常感谢酒店提前办理入住，接待我的是一位名叫Nur Aqilah的热情周到的员工。我们带着幼儿，她提供的优质服务和贴心安排让我们倍感温暖，在此向她致以衷心的感谢。 酒店地理位置优越，周边餐饮选择丰富。前往市区非常方便。酒店大楼内还设有Family Mart和C-mart便利店。 入住体验很棒，下次还会选择这家酒店👍

Hotel is located off the main road so a lot of parking is available and there are free. Room is very clean too. The downside is if you are booking for a room with windows and you are given a ground floor room, it is basically equalvalent to no window room because the window is overlooking the indoor parking lot at the back and you can't even open the curtain. Feels like you have been cheated by paying more for the window but it is useless.

The location really nice and near to all the main visited point. The staff is helpful and nice. The room is small but it is good. I found 2 single room but come with different, the corner one is bigger and have washing area but middle room is smaller and do not have it.

Its a good stay but i do notice some small roaches roaming...its good if the hotel can do pest control. Other than this its very good budget stay if you just crashing for the night..head back to KL the next day.

It was my first time staying at StarCity Hotel, and overall, the experience went very well. The hotel feels well-maintained and not old or run-down. The room was clean, and the mattress was very comfortable, which made for a good night’s rest. The staff were friendly and professional. Check-in was smooth and efficient, even though I arrived pretty late, which I really appreciated. The only area that could be improved is the breakfast. The options were limited. The Ayam Bawang had already run out and was not refilled, even though it was only around 9:00 a.m., and the dim sum did not taste fresh. That said, the coffee was good, and the other food items were decent. Overall, a pleasant stay with good service and clean, comfortable rooms. I would consider staying here again.

Check-in process was smooth, with RM50 deposit required. Free parking is available on a first-come, first-served basis, though the number of parking spaces is limited. The room was okay for two people but not very spacious. Amenities were very basic — towels, toothbrush, face towel, and facial tissue were not initially provided. I dont know but the towel was not prepared at check-in. After calling the receptionist, I was informed it would be ready at 4pm, but no towel was delivered even after that time. I had to call again, and only then was it sent immediately. But, its a plus point, that the location is very strategic. The hotel is within walking distance to a mall and nearby convenience marts, which is very convenient.

I had a wonderful stay at this hotel. The room was very spacious, clean, and extremely comfortable, making it perfect for a relaxing stay. One of the highlights was the beautiful view, which made the experience even more enjoyable. Parking was very convenient and easily accessible for customers, which is a big plus. The receptionist was exceptionally helpful and professional, always ready to assist with any questions. Overall, it was a great experience and I would definitely recommend this hotel to others. I would not hesitate to stay here again in the future.

Overall okay . Just a bit old compared to the in the photo. Location : okay. Have quite a few restaurants around . Cleanliness: Acceptable. But still have to do some cleaning at every corner, seems like some ancient dust. Bed : Comfortable Bathroom: got a bathtub. Upgrading working is on going I guess. Will collect deposit of Rm100.00