Annex Luzernerhof Map, Address, Transportation & Nearest Stations and Airport

I stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards. When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying: 1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍 2) The hotel has a superior geographical environment and is close to the lake. 3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place. The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?

Highly recommended! The location is incredibly convenient, being very close to Lucerne train station and all the major attractions, with a bus stop right outside. I absolutely loved the hotel's decor. The room was very spacious, and they provided a full range of amenities including shower caps, slippers, shampoo, and shower gel. (Toothbrushes and toothpaste, however, need to be requested from the front desk.) Plus, there were complimentary snacks and drinks specially prepared for guests! The hotel breakfast was delicious, and if you're not keen on the buffet, they also offer an à la carte menu. Additionally, the hotel also boasts exceptionally delicious Chinese cuisine (though be warned, it's quite expensive). The hotel is right by Lake Lucerne, and it's truly idyllic to just sit on the balcony, feel the breeze, and enjoy a drink when you have some downtime. 😌 Overall, this is easily the most satisfying hotel I've stayed at in Switzerland. The only drawback? It's a bit pricey, haha!

The hotel is conveniently located right out of the street of the hotel with things to do, restaurants and shops. The window looks straight out of the Alpine snow-capped mountains, and the room is big enough and the toilet is big enough.

To be honest, the hotel is very close to the train station, and the surroundings are very good, but the room is a bit awkward, the price is too expensive and breakfast is not included.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

The location of the hotel is very good, very close to Lucerne train station. The interior environment is clean, bright and tidy, and there are many guests, which proves that the hotel has a good reputation. As a tourist, I am generally satisfied with my stay! 

The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good.

The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations. However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area. When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned. It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.

The room is clean, the style is quite medieval, and the furniture and equipment are very tasteful The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~

1. The hotel's location is excellent. It's just a 2-minute walk from the train station: turn left, then left again, and cross the road. 2. The hotel breakfast is fantastic, which is rare for Europe. Everyone takes a banana on their way out after breakfast, it's pretty much a given, and no one bats an eye. 😂 3. The room is spacious enough for two people. We were a family of three, and they added an extra small bed for us. 4. The hotel facilities, decor, and service attitude are all very good. 5. Check-out is at 11 AM. Aside from being a bit pricey, everything else was perfect. We stayed during the October holiday, 3 people, including breakfast, at 4500 per night. Breakfast is definitely a must-have, as eating out could be even more expensive. Food, trains, and accommodation are all expensive in Switzerland.