Hotel Copenhagen Map, Address, Transportation & Nearest Stations and Airport

This hotel is highly recommended. Whether it is from the location of the hotel, quality of service, infrastructure, it is perfect! My mom heard that Ctrip can write reviews, so let me write a good comment. The breakfast is quite rich and picturesque. The room is large, there are a lot of compartments, and the hotel is also quite thoughtful. Only you can't think of it, without them being prepared, I think I should be able to satisfy all kinds of discerning guests. In the winter, you can also have a fireplace. It’s really burning wood. My mom's favorite is the garden next to the hotel. It is free to enter the hotel. It is really super beautiful, all kinds of flowers, various amusement facilities, various restaurants, my mom has to go shopping every night. The hotel is in the center of the city, the traffic is very convenient, just buy something to walk, no need to take a taxi, what brand can be found around it. Maybe its appearance is not so conspicuous, but walking into the hotel will really shock you. I am also a very picky person, this hotel really makes me quite satisfied, strong Amway, very worthy of its price, do not hesitate.

A well travelled friend recommended The Sanders Hotel and she was ‘spot on’! From the minute you walk through the front door, one feels like a home. Every aspect oozed the word comfortable and with the numerous comfortable sofas and candles one felt at home. Centrally located, the only drawback was the size and coziness of the room, a bit tight for a couple.

Because the passport was lost in the Netherlands, I did not stay at this hotel. . . Because the reservation is a non-cancellable room, so I have consulted the customer service of Ctrip with the attitude of trying it out. The customer service actively helps the communication. Because the time difference is still not answered when the phone is not available, I will send a text message to me at the first time. The hotel agreed to deduct the first night's room rate and the rest was refunded. It was really unexpected and happy! Saved me more than 10,000 yuan in losses! I would like to thank Ctrip customer service and thank you for your understanding! I will definitely choose this hotel again next time! Thank you

It’s first visit to Copenhagen for my husband and I, I booked standard room with water view for the night before cruise holiday, were very happy with the whole experience. The room was spacious with two large and comfortable beds. All stuff were approachable, friendly and professional. The breakfast selection was excellent, fresh and tasty. We had burgers for lunch which was really yummy. Furnitures were slightly dated but all in good condition and clean.

The location, decor and vibe of this hotel are perfect. The laid back atrium environment is a nice place to hang out. The staff are professional and helpful at all times. The rooms - we had 2 - are comfortable in that scandì way. Excellent bathroom. I thought that the breakfast pastries were superlative - outstanding. A great 2 night stay in Copenhagen. I will return for sure. One small thing: I loved their shoe horn and wish that I had taken it home with me! Unfortunately my conscience forbade me from doing so! Sadly they do not sell this simple excellent accessory.

My husband and I traveled in September 2023, stayed two nights as Platinum members. We had used two of our Suite Night Awards and was notified 4 days prior of our upgrade so we were initially excited for stay - the suite was supposed to have an outdoor terrace which we we're really looking forward to. With prices of hotels in general in Copenhagen, we had booked a regular room for around $350/night, and after reading the bad reviews we were thankful for the suite upgrade hoping it would make it worth the money (many of the bad reviews were regarding room size, so we thought we dodged a bullet) We arrive a little after 2pm, after walking from the metro station. We were told our room was not available because they had platinum members who had a late check-out; no problem - we stored our luggage and walked around a bit. We came back at 4pm and our room was ready (luggage was not brought to the room which would have been a nice touch) - when we entered our ”suite” it was not the suite we had been promised, it was a weird two floor loft, no balcony/outdoor space. Small bathroom without tub - it looked weirdly out of the 70s with wall to wall carpet. We quickly learned that the walls to the outside are not sound proof, even on the 5th floor - voices, garbage, bottles, we could hear everything. When you walk in, reception isn't visible - only a sterile looking concrete bar in the middle of the room. No one greeted us. I had to ask the ”bartender?” where reception was - she pointed to a small desk behind a huge pillar, not visible when walking through the door. Breakfast that was included in our room rate was just okay. Both mornings when we went down, service was extremely poor and workers seemed extremely disorganized - the first morning we finished our meal before our coffees came. The wait time was absurd. The second morning I asked my husband to go down and order our breakfast while I walked ten minutes to Anderson & Maillard to pick up pastries and by the time I got back our table was still empty. We had a late flight (5pm) our last day, so we asked for late check-out and we're told no... that they needed time to clean the room. I was sort of taken aback by this because we, ourselves, couldn't check-in at 2pm given a late check-out when we first arrived. Plus, it's supposed to be guaranteed by Tribute Portfolio hotels for status members but apparently they don't honor that. We asked for an extra half hour, so we had to be out by 12:30pm ET. The bathroom shower didn't drain and is ”curbless” so water flooded the entire bathroom every time; we couldn't take back to back showers, instead having to wait until the water went down beforehand. Service was absolutely terrible for the amount of money they charge. It felt like they (the hotel and the workers) want to be this very edgy, hip place but fail to remedy the basics of customer service and the hospitality industry. We were glad to check-out and move onto our next destination, which says a