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I've stayed here many times, always for 4 days, and I absolutely love it. The suite is very cozy, with top-notch facilities and excellent service. The morning tea and afternoon tea are my favorites – the food selection is so rich that I barely need to spend extra on other meals since the hotel covers both. This is one of the main reasons I choose The Londoner. It offers incredible value for money. Plus, the hotel's location is fantastic; you don't even have to go outside to get to The Parisian or The Venetian, you can just use the internal walkways. All in all, The Londoner is absolutely perfect.

## Facilities: Quite Disappointing On the first day, the shower drain was blocked, causing water to overflow everywhere. It was quite late, so I ended up using a bathmat to soak it up myself. The next day, I specifically called the front desk, and they left a message when I returned saying it had been resolved. To my dismay, it was blocked again the second day, forcing me to rush out mid-shower to call them. Additionally, the room phone seemed to have a faulty connection; I kept trying to dial but couldn't get a call through. Even after requesting an air purifier, my throat still felt quite stuffy. ## Service: During check-in, I specifically requested not to be given a room at the end of the corridor. Well, they assigned me the very first room. Two staff members even came up to demonstrate how to operate the curtains... (a bit excessive!). However, the room service staff were actually very good; they were patient and responded promptly to all my requests. ## Location: The location is indeed quite out of the way. Taxis are scarce during peak hours, whereas it was much easier to hail a cab at The Londoner during the same times. I wouldn't recommend staying here if you're traveling with minors, as you'll have to walk a much longer route if you can't cut through the casino. I honestly don't know how people manage to explore all of Macau in a single day. For me, getting back from The Venetian felt incredibly far, and even getting to The Londoner was quite a trek. I was so exhausted I even considered taking a taxi just to get to Wynn. ## Cleanliness: The cleanliness was acceptable. I didn't experience any allergic reactions while sleeping, and overall, the room was quite clean. However, I suspect my throat discomfort was likely related to the carpet.

This was my first stay at Hotel Indigo, and it was truly excellent. The room was spacious, the facilities were new, and the whole room was controlled by smart home technology. Looking out the window, all you could see was lush greenery, with a distant view of the University of Macau… The room was replenished daily with snacks and fruit, and the blueberries were especially delicious. They even thoughtfully prepared amenities for children. Downstairs, there's a Don Quijote and plenty of dining options, so you'll never have to worry about food and drinks during your stay. Kids can get a passport stamped and exchange coins to play games; we were lucky enough to win a Strawberry Bear this time! The water park was decent, but it's been raining a lot in Macau lately, so it was a bit chilly. The indoor pool is free and the facilities are great. The hotel is right above Lotus Station on the metro, making it very convenient to get to Rua do Cunha and Seac Pai Van Park. The kids absolutely loved the driverless metro and rode it back and forth many times.

Not the most convenient location, but there’s shuttle buses provided by the hotel to/from the Outer Harbour Ferry Terminal, The Venetian and The Parisian. Shuttle buses to the hotels at Cotai Strip only starts from 11AM though, would be great if it can start earlier. The staff also made up for it with their service! They were very helpful in directing us to the bus stop that we were looking for, and helped us to break our note to give us small change so that we can get around Macau by public bus. Ron very kindly upgraded us to a sea view room and we had a very comfortable stay!

The hotel is located in a residential area, so there are many local eateries and restaurants right downstairs. It takes about 25-30 minutes by bus to get to the Ruins of St. Paul's. The service is standard for an international five-star hotel. However, when I booked, I thought breakfast would be a buffet in the restaurant, but upon arrival, I was informed it was room service breakfast. So, if you're someone who expects a lot of choices for breakfast, that might be a drawback.

An incredibly luxurious five-star hotel. I've always been a fan of Karl Lagerfeld's designs, so I was absolutely thrilled to have the opportunity to stay at The Karl Lagerfeld Hotel today! The value for money here is excellent. Breakfast is served à la carte on the first floor, and it wasn't crowded at all.

So glad we chose to stay at The Manor for our trip to Macau! The top-notch service was incredibly heartwarming 🥰. We were celebrating my nearly 80-year-old mother's birthday and seeing The House of Dancing Water, and The Manor provided us with perfect accommodation, a perfect view, and a lovely birthday celebration. My mother was absolutely delighted. Angel, Lancer, and Bryan all gave us a warm welcome. Orlando helped us with our luggage and escorted us to our room during check-in, explaining all the facilities and even helping to set up the birthday atmosphere. At check-out, Jim accompanied us all the way, assisting with our luggage to the car drop-off point. So many moving and happy moments, The Manor will definitely be our first choice next time we visit Macau!

The St. Regis Macao is one of my favorite five-star hotels. The overall ambiance and decor are elegant and refined. Its biggest highlight is the spacious and bright rooms. The bedding is incredibly comfortable, warm, clean, and hygienic. The staff are also very warm, generous, patient, meticulous, and polite. The breakfast is exceptionally lavish, and the tableware is particularly beautiful. The breakfast buffet display is also very atmospheric and layered. They even thoughtfully gifted us truffle shrimp dumplings. It was a wonderful dining experience. The room we stayed in offered a splendid panoramic night view of both The Parisian Macao and The Londoner Macao. The only minor disappointment was that the hotel's tables, including those in the restaurant, had a glass top. It would have been even more stylish if they had white tablecloths instead.

As a Mandarin Oriental fan, I specifically chose the Mandarin Oriental Macau for my birthday stay, and the actual experience lived up to my expectations. As one of the very few high-star hotels in Macau without a casino, the Mandarin Oriental is truly an ideal place to stay. Several details really stood out and earned extra points. First, during check-in, the front desk duty manager, Hallie, proactively recognized it was my birthday and reserved a tower-view room on the highest floor in advance. This kind of luxury service truly lies in these small details. After we arrived in our room, we noticed some stains and imperfections on the bedding. When we informed the front desk before heading out, they meticulously re-housekept the room. Later that evening, returning to our room, we found a heartfelt letter and a fan prepared by the hotel's guest relations manager, Melody, which was very touching. The ability to efficiently and professionally resolve issues, even when they arise, is what guests value most. Finally, on the day of checkout, I went to the gym and met Annie and Leo. Upon learning I wanted to purchase some hotel merchandise to take home, they specifically arranged for a colleague from the spa to open early for us. When I used the pool, Leo was incredibly enthusiastic and attentive throughout. These details were definitely a huge plus. I hope the hotel management recognizes these efficient and professional staff members and conveys our gratitude. Should I return to Macau, MO will still be my top choice.

The hotel service quality was exceptionally good. We celebrated for our wedding anniversary and son’s graduation here, and the hotel has arranged a very memorable experience for us, including free upgrading of the room type to Eiffel Tower view, jelly cakes, welcome fruits, drinks and snacks, and special room decorations. The front desk manager Adam and officer Jovi were so nice and helpful that we felt like coming home during our stay. We also enjoyed the hotel facilities including swimming pool with free fruits and ice creams, gym, spa and jacuzzi. Last but not least, we ended up our stay at the Chinese restaurant Zi Yat Heen with 米芝連 dim sum and dishes. This was a really wonderful and memorable stay and we look forward for visiting the hotel again in future.