Garden Square Map, Address, Transportation & Nearest Stations and Airport

This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

The room is clean and tidy, the hotel is fully furnished, the service is warm, and the surrounding environment is beautiful

Front office is amazing and attentive. Grand Hyatt and the Peak is an experience in itself. Every room has a bath tub and the hallway, lift smell really good. Not also as crowded as the likes of Savoy/ Belmont. Bar bites in The Peak is also yummy, highly recommended is their Negroni.

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.

Hygiene: very clean and impeccable Service: There is an employee who can help every few steps, and all the employees are very warm and polite. The bed is very comfortable , the hotel facilities are very new, I ate Room Service in the hotel for a few days, No kidding, everything is delicious. Will come again next time!

We would like to share our appreciation of the wonderful job and the pleasant experience we had with MJ, our housekeeping server. she always served with a smile and gave us a sense of security with knowing we can trust her when we were not in our room. she checked on us when we walked by in hallway to make sure we did not need anything and was always approachable. Another reason we will give a referral to our friends and family.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

We have been going to Edsa Shangrila for family staycations for a long time now. It's our whole family's favorite quick getaway. We feel most comfortable and taken cared of at Edsa Shangrila. Our kids especially love swimming in the pool. We would like to give a special shout out to Sir Manny (lifeguard) for chatting with our 2 boys from time to time and for always keeping our kids safe while swimming. Thank you too to Sir Oteph Silvan, lifeguard for taking care of us. For my husband and I, we enjoy having drinks and peanuts at the Pool Bar made relaxing and easy with the impeccable service headed by Mavic and the whole Pool Bar team, Chef Anthony and Nikki! Of course, the whole stay won't be complete without experiencing dining at The Heat. We are most at home with our friends at Heat namely, Kap Mike Cifra, Angelica Banal, Stephen Manuel, Vergel Siason, and of course with Chef Anthony Catipay. Special shout out too to Luigi Bautista, Service Associate from guest service center who always took care of our Heat dining reservations and for the care he has has given us during our stay. Thank you too to Sheryl Meneses for her attention to details in keeping our rooms so clean and comfy. Edsa Shangrila is definitely a place we call home because of the great accommodations and the excellent service of people who work there that have become our good friends as well. We'll definitely be back because of them.