SUNRISE Mamlouk Palace Resort Map, Address, Transportation & Nearest Stations and Airport

It's a hotel I like very much. I didn't expect Egypt to have such a good place! The hotel service staff is very friendly. From the welcome drink upon check-in to the free bars everywhere, it is a great experience. We also played golf on the par-3 holes twice. Except for the balls that we had to buy, everything else was borrowed for free, which was very convenient!

This chedi is really not recommended! The air conditioner in the room jumps out sometimes. The bathroom design is extremely leaky and poorly planned. The shower room is extremely small and the water pressure is very low. Taking a bath is very uncomfortable. The housekeeping is also a mess. New dental kits and cotton swabs are not placed in the room. The twin room is obviously for two people. There is only one pair of slippers and I don't know what it means. The public area of ​​the hotel is also very small. You can visit it in ten minutes. The service is not up to par. A hotel that costs almost 3,000 a night is really not worth it.

I have been traveling on all-inclusive vacations annually for the past 15 years, and unfortunately, this was the worst check-in experience I have encountered. I booked through a third-party agent, whose policy states that guests up to 17 years old are considered children. However, upon arrival, the hotel insisted that anyone over the age of 12 is classified as an adult. While I understand that policies may vary, this is clearly an issue that should be resolved between the hotel and booking agent, rather than placing the burden on guests. Instead, I was asked to pay an additional $900 USD to “upgrade” my 15-year-old niece. After lengthy discussions, including with the manager, we were pressured into paying $450 USD. What made the experience particularly disappointing was the manager’s unprofessional behaviour. He refused to speak directly with me or other women in my family, insisting instead on addressing a male relative. This was not only disrespectful but also left us feeling unwelcome and uncomfortable. It is unfortunate because the hotel itself does cater well to children, and most of the staff we encountered outside of check-in were polite and helpful. However, the food was average, with limited variety, and drinks were basic, with only two cocktails available that were of poor quality. While the facilities had potential, the check-in experience and management’s handling of the situation overshadowed our stay. Based on this, I cannot recommend this property and will not be returning.

If you’re looking for the ultimate place to relax your mind and recharge your soul, look no further than Steigenberger Hotel Resort Gold El Gouna. From the moment I arrived, I felt an incredible sense of peace and luxury. The atmosphere is absolutely breathtaking –, stunning views, and beautifully designed spaces that make you feel like you’re in paradise. 🌊☀️ The food? 🔥 10/10 – every meal was cooked to perfection, with so much variety and flavor that every bite felt like an experience. Whether it’s breakfast with fresh pastries and exotic fruits, or a gourmet dinner with world-class dishes, this resort sets a new standard for culinary excellence. The service? 💯 Simply amazing. Every single staff member I interacted with was warm, professional, and genuinely cared about making my stay unforgettable. From the front desk to the housekeeping team, to the restaurant staff – everyone was so helpful, attentive, and always greeted me with a smile. It’s rare to find such consistently outstanding service. The rooms are elegant, spacious, and spotless, with everything you need for total comfort. The resort offers so many relaxing spots – from the private beach areas to the stunning poolside – perfect for unwinding with a drink in hand and just enjoying the calm vibes. If you want to escape the chaos of everyday life, this is hands down the best hotel in Egypt. 🏝️ Whether you’re traveling solo, as a couple, or with family, Steigenberger Hotel Gold El Gouna gives you an unforgettable experience that combines luxury, serenity, and world-class hospitality. ✨ Thank you Steigenberger Hotel for making my stay truly special – I can’t wait to come back! #SteigenbergerElGouna #GoldElGouna #SteigenbergerHotels #LuxuryResort #RelaxYourMind #BeachVibes #TravelEgypt #EgyptHotels #ElGouna #TravelGoals #LuxuryLifestyle #BeachResort #VacationModeOn #FoodieHeaven #TopService #ThankYouSteigenberger

The hotel looks nice inside, but the service is very bad and very slow. However, the price is not high, so I don't expect good service. The juice in the hotel is especially delicious, and the fries are also delicious!

Notre séjour c’est super bien passer, l’hôtel était incroyable, calme et propre, grande piscine bien entretenue, ménage fais tous les jours parfaitement , literie très très confortable. Super personnels très gentille et très arrangeant. Plage très propre très bien entretenue avec la marina pas loin pour manger. Très bon petit déjeuner.

Compared with other Egyptian hotels, it is much better. The room facilities are average, many of them are broken, and a puddle of yellow water appears when the tap is turned on. However, the overall style of the hotel is not bad, and the food is also good.

The hotel is great, the facilities are good, especially Mr. Romario at the front desk is very warm and attentive. It was a very good stay. Thumbs up.

this hotel was beyond my expectations .we are extremely satisfied.the staff is very kind,helpful.their service is just great.almost all of foods were delicious.they also keep hotel very clean.we enjoyed our vacation and strongly recommend.

Hotel is excellent and very decent ! First line, is in Madinat Macadie, and this is a large complex of 10 hotels. Cool promenade! The rooms are good.