Nice Beach Hotels

The facilities and services were good, and the rooms were quite large for their European scale. However, the service was extremely poor, bordering on discriminatory. We booked the same room type for three nights, but on the first night, the front desk only issued a room key for one night and required us to come downstairs the next morning to check in again. They said we could only extend our stay in the same room if there were vacancies (we showed them our booking confirmation, but they insisted that we had booked different room types for the three nights and had to check out and change rooms every morning?). We then contacted Ctrip customer service to communicate with the hotel. The hotel claimed that the front desk staff were new and unfamiliar with the procedures, and that this wouldn't normally happen (even if they were unfamiliar with the procedures, their service attitude should have been better). Ctrip's customer service responded very quickly and helped resolve the issue, allowing us to extend our stay for three more nights. However, we strongly advise against staying at this hotel.

The hotel's location is excellent, with convenient transportation that makes getting around a breeze. The breakfast quality is decent, and the dining environment on the sixth floor of the hotel is quite pleasant. Checking in around 10 AM didn't go smoothly; they gave us a substandard room in the afternoon at 3 PM. After repeated negotiations, we paid extra to upgrade. There were quite a few Chinese guests staying there, but the hotel didn't have any Chinese-speaking staff. This is in contrast to international hotels in China, where most front desk staff can provide English service. I suggest that Trip.com encourages them to improve their service. We are paying customers and deserve appropriate service.

This hotel completely exceeded our expectations! It offers fantastic value for money. The view from our executive room was absolutely breathtaking, and the room itself was incredibly spacious. The building opposite our window was also stunning. There was a large European-style sofa bed in the room, which perfectly complemented the overall decor, and the bathroom was also very generously sized. The air conditioning was excellent – very effective and responsive, allowing us to easily adjust the temperature and intensity for both heating and cooling. The front desk staff and manager were also wonderful. We hadn't booked for a second night but wanted to extend our stay in the same room, and the manager very flexibly helped us sort it out, which we really appreciated. The bar downstairs is also super pretty and has a magical, dreamy vibe. Overall, it was a great experience! The only tiny suggestion would be for the shower pressure to be a bit stronger – that would make it absolutely perfect. We would definitely consider staying at this hotel again next time we visit Nice. Its location is also excellent, right in the city center with plenty of restaurants and shops nearby, making it very convenient to walk everywhere.

Fantastic Hotel with a Great Location and Excellent Service I had a wonderful stay at this hotel! The location is perfect—everything is within walking distance. The sea, the city center, and excellent transport links are just a 15-20 minute walk away. If you’re up for a bit of travel, the nearby train station makes it incredibly easy to reach Monaco, Cannes, or other destinations. There are also plenty of local shops nearby where you can buy food and essentials. The service truly exceeded my expectations. I was pleasantly surprised by how welcoming and friendly the staff were. The room was small—perhaps even tiny—but for a short stay of 3-4 nights, it was absolutely fine since I didn’t spend much time in the hotel anyway. Everything was spotlessly clean and well-maintained. Housekeeping cleaned the room daily and even changed the towels every day, which was another pleasant surprise. One of the absolute highlights of my stay was the amazing breakfast. The variety was incredible—different kinds of cheese, appetizers, sweet and savory options, and fresh juices. The breakfast was top-level, and I honestly felt full for most of the day! Another great convenience was that after checking out, we were allowed to leave our luggage at the hotel until the evening. Since we had a late flight, this was incredibly helpful—we were able to enjoy the city for the whole day and just pick up our bags before heading to the airport. Overall, I highly recommend this hotel and would love to return in the future. A huge thank you to the staff for their outstanding service!

This a excellent Hostel, right in The city center, behind Galleries Lafayette. Very clean, friendly staff and nice breakfast. I had a good rest and a good sleep.

The hotel's location, cleanliness, environment, and facilities were all good. However, I booked a room with a balcony, but the room I was given was on the top floor (5th floor), a room with only a skylight and no window. I went to the front desk to request a room change, and was moved to a room on the 3rd floor with a window but no balcony (see picture below). We had just arrived at the hotel from China after a long and tiring journey by plane and train, and didn't want to go through any more trouble, so we checked in. In other words, I paid extra and didn't get the room I was supposed to stay in.

The hotel's location is truly excellent, just a 10-minute walk from the airport. It's also only a 10-minute walk from Augustin train station, and there's no issue with airplane noise from takeoffs or landings. The front desk offers amenities like iced lemon water. My only complaint is that I arrived around 1:30 PM, and check-in should have been available by 2:00 PM at the latest, but I wasn't able to check in until 3:00 PM, and only after I pressed them. The front desk explained that all rooms were full, but is that really my problem? By that logic, shouldn't I be able to check out an hour late? I didn't have breakfast, so I can't comment on that. The room has a refrigerator but no microwave, and this Novotel isn't as large as the one in Marseille.

Several types of coffee are free until 10:30 AM, and water is free all day. The location is excellent. Rooms are cleaned daily. Breakfast is inconsistent: some items might be missing. For example, eggs were only available one day out of four, and pancakes were hit or miss. When I booked an extra night, I was checked out of my room and wasn't allowed to leave my belongings in the new room; I was told to come back after 3:00 PM. Overall, some staff members are very kind and helpful, while others are not. I've attached a photo of the breakfast. In room 409, the top bunk bed is very uncomfortable; the ladder is too close to the wall, making it difficult to climb.

The apartments are very conveniently located! The reception staff is wonderful and very responsive! The breakfasts are very modest; you could probably skip buying them. The only downside is the limited hot water supply per day. You won't be able to shower in both the morning and evening! Or you'd really have to conserve it for two people. On our first evening, we ran out of hot water because it had all been used during the day.

This Hotel is right by the train station, which makes it easy to roam around Cote d'Azur by train. If needed there is a shop on the same street where you can wash your clothes. Particular handy for backpackers, who want to do some laundry. The room was a perfect size, and the bathroom was great. It has a towel dryer, which is nice, when you need to dry swim clothes after a day at the beach. The city center is a short walk away from the hotel too. Breakfast was simple but good. Typical European breakfast - which means sweet pastry. They also had baguette, cheese, toppings like ham, scrambled eggs and greenary + fruits and berries - something I prefer. (I need my breakfasts a bit salty). The staff was helpful and welcoming. You can store your luggage at the Hotel if needed, which is great! Also a pluss for being eco friendly. You might hear the traffic from your room, but it shouldn't be a bother to most people. If you are a light sleeper, maybe ask for a room that doesn't face the main street, or use ear buds. I had no issue, but I sleep well anywhere.