Best Hotels in Berkenwoude

Ein sehr schönes Hotel. Freundlicher Empfang. Wir haben ein Zimmer in der 12. Etage bekommen was wir so gerne haben wollten. Die Dame am Empfang hat alles möglich gemacht das wir in der 12. Etage das Zimmer bekommen. Wir waren richtig happy und haben uns gefreut. Der Ausblick war klasse. Immer wieder gerne das Art Hotel.❤️

It took over an hour to get a room from check-in. The first room didn’t have WiFi, so they sent me to another room ( they didn’t help move my luggage and I spent 25 traipsing around trying to find my rooms) - having moved room - still no WiFi and the key didn’t work. This hotel looks like a fun place to stay - but it is awful. I’ve been here an hour - apparently someone will be down to help. Can’t unpack as I expect that I’ll be moved again (and won’t get help). Have just been called and they wanted me to go to another part of the ship….where there is WiFi…I guess we’re giving up on being allowed to work in my room.

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

The location of the hotel is great, walking distance to many sights and shops as well as the metro and tram if you want to travel further away. The rooms facing the canal have a nice view but it's a shame the windows are small. There is a good car park next door to the hotel but hotel guests get no discount for parking there (24 Euros per night). Rooms are on the small side but fine for a couple of nights. They include a safe, which is nice to have. The hotel is not cheap, though. Around 200 Euros per night (without breakfast or parking) for a basic hotel chain like Ibis is quite steep. For that money, the hotel should at least make sure the curtains are not full of holes! They don't seem to have family rooms either, so families have to pay for two rooms per night.

The lady at the reception, a black woman, her appearance was businesslike and dry. Very different from what I'm used to. Although I indicate that I would like a quiet room because of my girlfriend, she appreciates peace and privacy, the receptionist has given me a room near the elevator, room 409. What is the point of online reservation in advance?

The room is small, but the hygiene, layout, and sound insulation are very good, and the equipment is easy to use. The hotel is in a good location and the surrounding area is relatively safe.

My experience in this hotel was really nice. It's located near the city center and the metro station and you can practically have everything you need (supermarkets, shops, food) within a few minutes on foot. All the stuff is really kind and helpful for anything it may occur during your stay in the hotel. Breakfast has not a big variety of drinks and food but it's still really good. My only complaint about this hotel is that there is no fridge in the room, which you really going to need if you are staying for more than 5 days. All in all, I really enjoyed my stay in days inn and I would definitely visit this hotel again.

The hotel in general is good but the room is a bit small. The location is great, next to the central station of Rotterdam.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!