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Explore Guest Reviews of Hotels in Cairns

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Grosvenor in Cairns
3.4/521 Reviews
Cairns City
There are various shops in the area, so there is no problem. The room is neat and clean. I didn't have a problem with eating. The customer service and service were very good.
Cairns City Apartments
4.4/526 Reviews
Cairns City
We took all of our family to Cairns for my 60th birthday so we needed two 3 bedroom apartments I called the apartments and talked to Anna she was amazing did everything for us to make my family feel comfortable nothing was problem for her and she went out of her way for us. The rooms were huge well appointed and clean and tidy, the facilities were fantastic and the closeness to Cairns Central shopping centre was bonus as well as access to all the tourist sites that you need to do in Cairns. Thank you Anna
Cairns Southside International
3.1/5115 Reviews
I booked and pre-paid for three nights at this property - but would gladly have moved out immediately had I been able to do so. Reception seems to have very loose hours - I never saw anyone staffing reception. The carpet was stained and marked, the curtains were filthy and did not close properly. Doors and walls had crudely patched and repainted repairs. Garden bed was full of discarded cigarette butts and other litter. Bathroom taps were very hard to turn off - so drips were a constant source of annoyance. Laundry floor filthy. Ceiling lighting: 2 / 4 out of action. I asked Manager to repair or replace. No action. No response. No room servicing. Internet said this place had a restaurant and bar. Nope. Closed. A/con unit did not heat - but was so noisy I would not have used it even it it did heat the room. A very unpleasant experience all round. Do not stay at this property.
Nrma Cairns Holiday Park
4/533 Reviews
Cairns City
My wife and I stayed at Cairns Holiday park for one week in an ensuite site. While the sites are drive through they are not long enough to stay hitched. Also, the roads are narrow making parking a bit difficult. It took a bit of manoeuvring to get out as well, luckily there was no-one in the site in front, so we managed to drive through. The park is in a great location within easy drive to everything in Cairns, although not much is in walking distance. The ensuite was in reasonably good condition, but what made it special was that it was 'refreshed' half way through our stay. We do not use ensuite sites a lot, but this was the first time we had an ensuite cleaned and toilet paper, towels and soap replaced - we really appreciated that extra touch. There is a bit of road noise, but it did not disturb us a great deal. Also, it is not far off the flight path for Cairns Airport, but again we did not find it a problem. There were no overnight flights so it did not disturb our sleep. The staff were friendly and helpful. Overall, this was a very good caravan park, probably a good choice to stay in Cairns.
Palm Royale Cairns
4.1/5123 Reviews
Nice large clean room, plenty of tea, coffee etc. provided. Staff very helpful and nothing was too much trouble. Raintrees Shopping centre across the road where busses leave for the city every few minutes, there was even a covered waiting area just outside the resort for tour pick ups. I definitely recommend Palm Royale.
Hotel Tropiq
3.5/5100 Reviews
Cairns City
Not at all like the pictures on the net. Aptmt lacking basic kitchen utensils like oven, microwave/serving bowls, cutting implements etc. No A/C in living area. Only the rooms had old style A/C & fans which hadn’t been cleaned. 1x 2 seater couch for 6. No double bed w/bunk. Just 4 bunk beds. Backpacker’s dream over the main flight path to Cairns Airport. Not for adults on holidays. Won’t be staying here again. Pool & spa was a good bonus, although warm water. Unfortunately, we will not be staying here again.

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