Hotels near Caffe Nero - Kent University in Canterbury

Hotel was in a fantastic location, clean, modern and staff were extremely friendly. What sadly let it down was the awful mattress in the room. It was springy, lumpy, noisy and appeared to be sinking. Was extremely uncomfortable and me and my partner found it very difficult to sleep. Woke up with aches and stiffness every morning. The cooked breakfast also wasn’t great, although plenty of choice on the continental option. Such a shame for the bad experiences we had as the hotel was otherwise pleasant.

The environment is good, at first glance, there is the feeling of Downton Manor. The attitude of the younger brother at the front desk is good, there is no elevator, and the big box is a little hard. Booked the cheapest standard room, outdated facilities, sanitation. The restaurant environment is ok, the taste is very general, and there are fewer people eating dinner. Breakfast is a traditional English breakfast, waiting for a long time, feeling forgotten, the restaurant is a young waitress serving poorly. Breakfast tableware is not clean. Surrounded by golf courses, the environment is good, some residents around the leisure play, it is estimated that the consumption is not high.

Overall our stay was pleasant. We specifically asked for a quiet room which the staff kindly organised. The food was ok but lacking in variety for the continental breakfast( they only had melon and pineapple out of which the melon was not ripe so I couldn’t eat it). I would have given more stars but there are some major improvements they need to do to justify the £ we paid for 2 nights. Our shower door was broken. One of us had to shower whilst the other held the door 😂. The shower head is probably one of the worst I have ever had to use. It’s so high up that it’s inevitable to get your hair completely soaked. And lastly, before our departure we had 2 hours to kill, during which we wanted to sit and play a game in the hotel facilities, that we rightly paid to use. This wasn’t possible due to how many bookings they had, the hotel was packed downstairs. We were told it would be ok to sit at a particular table. We started our game and then we got moved due to a booking. Fair enough we moved to a different table and set up our game again. Our drink came really late and we were asked 7 times if we wanted a drink, basically ushering us to either order or leave so they can free the table, even though we had ordered a drink! They also added service charge for this drink!

The location of this accommodation is perfect. Just 10-15 minutes walk from Canterbury West Train Station. There is a Sainsbury's local at the corner and the main street is just 2 minutes walk. The host is very nice and friendly. The room is clean, bed sheet and duvet smell good. For amenities, there are only hand wash and body wash, you have to bring your own stuffs. It's a good experience to stay in this accomodation.

Perfect location, situated right next to the Cathedral so everything you could want is on your doorstep. The hotel has a lot of character with a quirky layout that winds its way about. Charming room with a lovely courtyard overlooking the Cathedral just outside and communal lounge if you require more space. The staff were very friendly, relaxed and incredibly accommodating ( I have several food allergies which were taken into account and alternatives provided during my stay which helped me feel very looked after). Continental breakfast is delicious and complimentary tea and coffee perfect after a day strolling through the historic town. Absolutely loved our stay here.

Located in the city center and convenient transportation.

This was a short trip to Thanet, Kent. Our party was me, husband and friend. On checking in, staff informed us we had one double and a room for disabled guests (accessible I think the hotel's word was). This accessible room was not needed as we don't have disabilities - it was ordered by the booking company (not Holiday Inn direct) for some reason. Anyway, it had a wet room with all facilities and the staff were happy we were occupying and we said we agreed. Unfortunately the wet room smelt awful - a bit like sewage. The room was also cold (air conditioning not too good and very loud) so staff were happy to supply us with a portable radiator which warmed the room up very well. The smell in the bathroom was intermittent but the third morning it was bad so we complained and the maintenance man (unable to remember name) was more than helpful - he found a leakage behind the cistern so staff moved us to a ”normal” room on the next floor. The little radiator followed us upstairs too! Regarding meals: breakfast was completely self-service which is ok but hot food comprised of scrambled egg, bacon, sausages and baked beans only. On requesting a fried egg, the reply came that ”we don't do them”. How about being able to offer ”fried eggs available on request”? We decided to have dinner there one evening. No need to book a table, just walk in. We'd decided on our meal choices the night before. However, two starters plus one main course we had decided on were not available (groan)! Waitress/receptionist suggested a pub restaurant across the road and so we duly left the hotel and crossed the road and ate there. Whilst sitting in the lounge/reception area I was astounded to see pizzas being brought in by a group of people and being actually eaten there in the lounge. I didn't think that was permitted - maybe in rooms but not in the lounge with the dining area in the same room! One guest even asked the receptionist where to put his empty pizza box; she told him to leave it on the bar and she'd take care of it. Overall I can't fault the staff at all, they were most helpful with our problems. We have stayed in Holiday Inns before and this one wasn't the best I'm afraid.

A small hotel with British characteristics. The rooms are not big. The key is that the rooms in the UK are small. There are many small country-style hotels in the UK. They are small and warm. I like this style very much. The restaurant on the first floor has very good business. The rooms are very clean, the heating was given early, and the breakfast was excellent. The disadvantage of this hotel is poor soundproofing. A few steps from the door is the most beautiful garden westgate gardens written on the guide. The cathedral is also very close and the price is moderate. This is a good choice for personal travel

The hotel is very good. In downtown Canterbury, there is a parking lot for free parking, the surrounding environment is good, and the shape of the small house is also very distinctive. The rooms are clean and have special features than the average economy hotel. The price is slightly more expensive. Breakfast on the first floor restaurant, English breakfast.

Our family of four spent 3 nights in 2 rooms at the Howfield....and had a great time. The hotel is a few mins drive from Canterbury, off a main road, in lovely grounds with plenty of free parking. Very quiet, you could be in the middle of nowhere. The rooms are large, well equipped and comfortable. They were with their faults but it didn't detract from the stay. In one room, the mattress was very firm which isn't particularly to our liking. In the other room, there was a small leak in the bathroom. In both rooms, the show was temperamental in terms of power. As with so many places during COVID-19, there were only a few staff. The leak wasn't dealt with during our stay but we were informed it was on the list for the handyman the day we left. It didn't detract from our stay... The staff are friendly and accommodating. None of usual indifference that is so often present in hotels these days. The food was EXCELLENT. We had dinner on the first night and it was delicious. Limited options but something for everyone. The breakfast is made to order, plentiful and again, delicious. The venue felt very secure with non obtrusive COVID-19 measures in place. We would have no hesitation staying at Howfield again. They deserve to do well and if they invested just a tiny bit more, the place would be amazing. Thank you for a great weekend! We will be back!