Hotels near Zhejiang University Xixi Campus （South Gate） in Hangzhou

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks

, I brought my parents to Hangzhou and chose this newly opened hotel. It has an excellent location, 2 kilometers away from the West Lake and very close to the subway station. The room is clean and tidy, and the facilities are fully functional. Especially the environment is very good, the hair dryer is a Dyson [strong] electric curtain and the light control is reasonable and smooth. I am very satisfied with my stay. The room is clean and the environment is very satisfactory. The breakfast is delicious. Hu Min in the front office is very enthusiastic and gave me a free delay to check out until 2 o'clock. The young man's service is very good and the hotel is also very good.

The hotel is about 2 kilometers away from the West Lake Scenic Area. The transportation is convenient. The rooms are clean and tidy. The night stay is very quiet. The staff is warm and attentive and attentive. The smile is very warm. Visitors need to register. The elevator needs to swipe the card to go up and down. Very safe, rest assured 🚗 Transportation: 🧹Hygiene: 🍃Environment: 🔔Service:

A huge hotel located in a decent area of Hangzhou. West lake is about a 15/20 minute walk away. Breakfast is very good with plenty of options and a kids play area if traveling with young children. Swimming pool was nice but jacuzzi/children’s pool water was not that warm sadly. Room was very nice and spacious.

Simply the best! Everything is beyond description! I had planed to stay in Hangzhou for three days but I had to keep staying four more nights. The location is very nice, the staffs are very kind, the hostel is very clean. I will be back to Hangzhou and stay here again!

The hotel is in an ideal location to get around to sights. The entrance is away from the road which is great for people with kids. The rooms are clean and staff is quite friendly. I was able to get a room early which was awesome ☺️. I would recommend or stay here again.

Good: Friendly staffs Easy access to all popular places to shops and eat. Take 15-20 mins walking distance to West Lake. Take less an a min walking distance for coffee, and breakfast next to hotel. Very close by subway, and buses. Hotel has free self washing and drying machines. Bad: If you are a clean freak, this hotel is not for you. I had a crab leg bone left in a toilet room after the room cleaning service is done ( sure, definitely not from me since I have not eaten any crab) Not price performed since the room was small with no review at all. I saw a flea in a sink, but didn’t take photos since no further expectation from cleanliness.

The room was clean, the food was delicious, the breakfast was rich, and the front desk was very patient. Because I was running a marathon, I was given a one-hour late checkout for free. I will book again next time I have a chance to go to Hangzhou.

We went to this hotel for a short holiday and it’s been the most amazing experience! When we got there the staff attended us in perfect fluent English! We got an upgrade to a better room due to the construction site nearby but honestly the noise wasn’t even noticeable. The breakfast is the best I’ve had in a long time huge variety of stuff western food, fresh juices, cereals, english breakfast, all kinds of dumplings… The leisure area is beautiful we played tennis and the coach was genuinely kind and we are still in touch with him, became our friend! Hahaha really nice sauna, steam room, awesome swimming pool, quiet gym… really really nice. And it’s got a Starbucks inside of the hotel… + great attraction the surrounding area. I absolutely recommend this place for foreigners and locals.