Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 1, 2026
Anonymous UserI've stayed at this hotel many times, but this visit wasn't smooth. I arrived at 11:30 PM, and even though there were only two people ahead of me, it took almost an hour to check in. The check-in process was incredibly cumbersome and inefficient. After finally getting to my room, I found there was no electricity. The front desk said the hotel was full, which led to another wait. I finally got a new room and settled in by 1:30 AM. This whole ordeal significantly lowered my opinion of the place. The location and value for money are what I value most about this hotel, but the front desk service and efficiency definitely need improvement. Also, I noticed that the kitchenette used to be well-stocked with cookware and utensils like pots and bowls, but now there are very few. If you want more, you have to pay 25 Euros to rent additional kitchenware.
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Price per night from:RUB 9,426
Posted on May 5, 2026
pipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
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Price per night from:RUB 5,306
Posted on Jun 26, 2026
EkwI stayed in Vienna for 3 nights and booked a hotel right by the station, so the location was excellent and very convenient. I even managed a day trip to Budapest and Prague, starting early in the morning, which was comfortable! The hotel is very clean and has a water dispenser. I personally loved having laundry facilities... However, there was no air conditioning in the room, and since the temperature was over 30 degrees during my stay, it was too hot to sleep. They really should install AC. It was much cooler outside. Also, the check-in process, as many reviews mentioned, was quite complicated. I think they should have at least one staff member dedicated to assisting guests. Everyone seemed to be struggling with it.
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Price per night from:RUB 7,003
Posted on Jun 8, 2026
Anonymous UserStayed at this place for an exhibition at the ACV. Rooms are pretty compact and just enough. Maybe it's already a great price for accommodation in Vienna🤔. It's close to the U bahn station for hbf, so you may take an early morning walk at Stephansplatz. Breakfast is alright, only wish there is air con in the room.
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Price per night from:RUB 5,051
Posted on Sep 11, 2025
Mark Amadeus
Cleaning was not very good. During our stay the room wasn’t cleaned properly and cleaning staff took a personal item from the room. Asked the receptionist twice, but I didn’t get my item back.
Except for issue above I was satisfied.
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Price per night from:RUB 6,569
Posted on Oct 7, 2019
FEIBecause I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.
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Price per night from:RUB 6,696
Posted on Jul 4, 2024
Guest User
The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
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Price per night from:RUB 9,847
Posted on Sep 11, 2025
Guest User
The room was clean and quite spacious. Tram No. 25 is right outside the hotel, making public transport very convenient. There's also a Billa supermarket and McDonald's nearby, which makes dining options very accessible.
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Price per night from:RUB 2,844
Posted on Jun 10, 2026
im Shu YanIt was a newly renovated and beautiful place to stay. It was self check in and initially you will need to use a credit card to enter the main foyer. Then you can use the machine to self check in. The place was clean and neat and there was a cleaner who came once to tidy up.
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Price per night from:RUB 4,758
Posted on Aug 28, 2025
Leonardo Sant Anna
Well-located apartment, with several lines within a 5-minute walk. Paid parking nearby using PAYUCA.
The small apartment had a slightly uncomfortable bed, but the bathroom had excellent shower pressure and temperature.
We were slightly inconvenienced upon arrival because the room we had been assigned smelled of cigarette smoke, even though smoking is prohibited. The cleaning staff was going to clean it again, but we asked if we could move. They immediately moved us to a slightly smaller room, but we were better served.
The kitchen in the new room didn't work; one burner wasn't working, and the other was even broken.
But since we had already moved in and only noticed it late at night, we didn't want to ask them again. There was no Wi-Fi.
The staff was very friendly and quick.
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Price per night from:RUB 2,921