Best Western Plus Ruston Hotel

Great location!!! Staff was very hospitable!!!!

Overall my stay was ok however, I made ran adjustment from king room to a double. But the change was not input and the hotel was completely booked so no other room was available. The staff was very accommodating but I suggest at least providing a roll a way bed for rent to help out with things beyond the customers control especially when I called early enough and prior to my arrival date. Ended up spending money I did not have to spare.

The desk representative was friendly and professional. However, the room was not cleaned well, there was no hot water (lukewarm at best), the bathtub/shower was not cleaned. I could literally see streaks of residue on the shower walls. The wall behind the toilet was missing paint and plaster. The chair and lamp in the room were not clean. The bath towels were tossed in the storage area. The towels were extremely thin and needed to be replaced. You had to use two remotes for the television and had to figure out which was which. I didn't feel comfortable at all in the room. It was just a horrible hotel stay for me and I do not plan on using Best Western again.Jason was extremely friendly and professional, but the room itself was absolutely awful.

This was the best breakfast we’ve had at a hotel in a long time! The pancake maker was perfect and the food was all hot and delicious!

Good place to stay. El Jarrito is across the parking lot, food is good and 2 for 1 draft and margaritas.

The parking lot was full because of all the activities that are going on this weekend

The rooms/linens were not properly cleaned. The rooms were outdated, no option for a smart tv, just cable. Breakfast was lackluster.

The room was large and the bed comfy, even though the elastic on bottom sheet was too worn to keep the sheet on the bed. Tears in the shower curtain. And the front desk staff was not the friendliest we have encountered. They were more focused on enjoying each other’s company. The cleaning staff, however, were kind and attentive. The breakfast was short on choices but hot and well cooked. We had stayed here a year or so ago, and it was much better then. If the management doesn’t step up soon, it will be on its way to being rundown.

The desk clerk was polite and professional. Check in was quick. The room was very clean and comfortable. I had a good nights sleep.