Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 30, 2026
Guest User
I've stayed at this hotel several times, and each visit has been thoroughly satisfying. The facilities, service quality, and food are consistently excellent, always leaving us with a great impression. The hotel's concierge team starts assisting even before check-in, proactively inquiring about our needs and paying incredible attention to detail. Jeffrey, Yvonne, Lynn, and Kurt, in particular, provide outstanding and thoughtful service. I'll definitely choose Hotel Eclat again next time! [smiley face]
Show More
Price per night from:€387
Posted on Jun 13, 2026
Guest UserMy girlfriend and I traveled from Hong Kong to celebrate our 2-year anniversary, and our stay at this hotel completely exceeded our expectations! I originally booked via Trip.com, but wanting to arrange a small surprise, I emailed the hotel directly about three days before our arrival.
Ms. Jane Chong handled my request, and she went absolutely above and beyond. Not only did she arrange a beautifully warm and lovely room design for the surprise, but she also proactively shared fantastic local recommendations to help us build a memorable itinerary. Her assistance truly made our trip unforgettable.
Throughout our stay, I was consistently impressed by the hotel’s meticulous attention to detail. For example, finding a glasses cleaning cloth provided in the room is a rare and thoughtful touch that most hotels overlook. The entire staff is exceptionally professional and well-trained; every team member who assisted us always made sure to ask if we had any other needs before finishing their service.
I also want to give a massive shoutout to Trista at the front desk. Since it was our first time staying here, she gave us a wonderfully detailed walkthrough of the room services and amenities. Later, when she was helping us view a higher-tier room setup, she showed remarkable consideration. She arrived and waited silently outside our door 10 minutes early, purposely not knocking until the exact time just to ensure she didn't disturb our rest.
This level of dedication, discretion, and personalized care is world-class. I highly recommend this hotel to anyone looking for a flawless experience, and I deeply hope management formally recognizes both Jane and Trista for their outstanding hospitality!
Show More
Price per night from:€373
Posted on Jun 11, 2026|Premier Two Double Room
xfmhThe room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!
Show More
Price per night from:€470
Posted on Jul 11, 2026|Waterfront View Twin Room
Anonymous UserThis is actually a great establishment. Location wise is easily accessible, price wise is decent, has a good privacy. I would say this hotel is more of a Chinese mainland kind a type. It does’t have proper coffee in the room, most of the staff speak Mandarin instead of English, the decoration and stuff are too.
What I meant by privacy is that this hotel’s lobby is on the 38th floor and there is a separate elevator to go down to the room floors. However, to go down to the entrance is either go back to the lobby and change, or go to the gym and restaurant and take other elevators at the back. It is like a maze.
My room view is magnificent, facing Macau tower, the bridge, and the Sands. The gym and pool are also nice. In general, this is such a proper family hotel with a decent price. It would be so much better for me personally if they have Netflix as well as proper coffee like Nespresso.
Show More
Price per night from:€116
Posted on Aug 5, 2026|Deluxe Twin Room
xuting928
This was my first time in Macau, and among the many popular hotels, The St. Regis is relatively understated. The stay experience was unexpectedly excellent. The handsome gentleman at the front desk enthusiastically recommended local eateries, introduced the hotel's facilities and butler service, and even upgraded us to a tower view room, which offered fantastic scenery! The hotel breakfast was of high quality, without noisy crowds, and the dining environment was comfortable. The room facilities were well-maintained, and there were two housekeeping services a day, so it felt like a fresh start every time we returned. The hotel pool is beautiful, directly facing the Clock Tower, perfect for a leisurely vacation. Thanks again to all the customer service staff at the hotel. The hotel is conveniently located between MGM and The Venetian, making it easy to access both. It balances a great shopping experience while avoiding large crowds. Personally, I would recommend The St. Regis over larger hotels.
Show More
Price per night from:€167
Posted on Jul 30, 2026|Two Queens Deluxe Eiffel Tower View
MNgaiOutstanding service throughout our stay!
From the moment we arrived, every staff member went above and beyond. I particularly want to highlight the lift operators – they managed the flow of guests seamlessly and offered great suggestions on navigating the ground floor / Level 1 exits. This was especially helpful because The Londoner's layout can be quite confusing at times.
The breakfast buffet at Churchill's Table was exceptional – the food was fresh and varied, the restaurant decor was elegant, and the service was warm and attentive. Although we didn't get to try dinner, based on the breakfast experience, I'm confident it would be of equally high quality.
Overall, a fantastic stay – we'll definitely be back!
澳門嘅熱情招待,令人難忘!
Show More
Price per night from:€180
Posted on Aug 2, 2026|Deluxe King
Guest UserThis is a great hotel with excellent value for money. It's right next to the Sands Hotel; you can take the Sands shuttle from Gongbei Port, and after getting off, the hotel's back entrance is just across the road. It's also only a 10-minute walk to the Macao Science Center. If you want to explore the city center, public transport is convenient; to get to The Venetian, you can take a shuttle from the Sands Hotel.
The hotel has a lovely Portuguese flair, with a swimming pool and a gym. The rooms remind me of the Royal Park Hotel in Hong Kong. The front desk staff were very polite, attentive, and warm. Seeing that I was traveling alone with my child, they proactively asked if I needed a king or twin beds and checked for available rooms for early check-in. When I needed extra water or pillows, housekeeping responded very quickly. The restaurant service was also great, with a nice Nanyang (Southeast Asian) style. Breakfast was busy, requiring a short wait, and the dishes were more Western, but my child said the bread and pastries were delicious, and there was a good selection of juices.
The lobby staff were also excellent; they proactively opened doors for guests and even gently reminded children not to run in the lobby.
The only thing I think could be improved is that the mattress and pillows are a bit too soft.
Show More
Price per night from:€92
Posted on Jul 21, 2026|Fantastic Suite
Guest User
Booked this hotel nearby for my sister's TF Sports Meet! Everything exceeded our expectations in the best way possible! From check-in, we were already so impressed with the hotel's service. The bed was incredibly comfortable – a real lifesaver for someone like me who struggles with severe insomnia! I was drifting off to sleep within half an hour. Housekeeping was also impeccable, and breakfast was delicious! It was an amazing experience, and this will definitely be our top choice for our next trip to Macau!
Show More
Price per night from:€180
Posted on Aug 1, 2026|Grand Ocean View Double
PacolongshaoI booked the Grand Coloane Resort for my parents in Macau, and it completely showed me a different side of Macau, distinct from the bustling Cotai and Macau Peninsula. This area isn't close to busy commercial districts, but it boasts exclusive panoramic views of Hac Sa Beach in Coloane. Our room had an open-air balcony where we could directly enjoy the beach.
The hotel itself features a classic Portuguese resort style, with spacious and grand architecture, lush gardens, and a strong tropical ambiance. While the hotel has been around for a while, the room's cleanliness was just so-so. There was actually a bunch of hair on the bed, making me question the thoroughness of the cleaning and even whether the bedding was changed after the last guest.
The hotel's biggest highlight is its unique location. It's right next to Hac Sa Beach, just a few minutes' walk to the sea. Watching the sea in the morning and enjoying a stroll in the evening breeze were both very pleasant. Compared to the hustle and bustle of downtown Macau, this place is less crowded, quiet, and very private, making it ideal for family trips, relaxation, and a slow-paced vacation.
The hotel's service was pretty good. There's a shuttle bus to the city, and the facilities are comprehensive and well-equipped, including garden relaxation areas, leisure trails, and sports fields, suitable for adults to relax and children to play.
Overall, the Grand Coloane Resort is one of the most suitable hotels in Macau for a relaxing getaway. There are no crowds or commercial noise, just the sea, evening breezes, greenery, and a peaceful living environment. If I'm looking for a pure relaxation trip, despite the distance, I would consider staying here again, but only if the room's cleanliness is guaranteed!
Show More
Price per night from:€66
Posted on Apr 8, 2026|Double Room - Low Floor, No Window
Anonymous UserThe room was great, exceptionally clean and hygienic. The front desk lady was very nice, providing excellent and enthusiastic service. The space was large and very comfortable to sleep in. Plus, it had a window for ventilation, which is great for air quality, as many hotels in Macau don't have windows. Late check-out was also a plus. There's a restaurant downstairs and even a massage place. It was absolutely fantastic! 👍👍👍
Show More
Price per night from:€57