Macau Hotels with Bars

Hygiene: The room was cleaned meticulously every day, a big thank you to the housekeeping staff. Service: I had such a good experience with my best friend in January that I decided to bring my in-laws and kids back to the hotel. However, the breakfast restaurant service this time was quite subpar. The staff weren't proactive enough, and their service felt stiff and lacked warmth. One specialty breakfast item took an exceptionally long time to arrive. On one particular day, after we were seated, no staff member asked if we'd like coffee or tea. This was a stark contrast to my first visit, where staff even remembered our names. Breakfast: The crackers at the cheese station were already stale. Breakfast has never been about a wide variety of options, but the pastries are exquisite, and the congee is also quite good. Overall, my experience from check-in to check-out this time was quite mediocre compared to my first stay. However, I do want to commend the housekeeping staff. Anyway, a huge thank you to the hotel for preparing an anniversary cake for my in-laws' room.

The room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.

This was the best hotel experience we had during our trip to Hong Kong and Macau. I really care about service, and I went in with high expectations, but St. Regis truly lived up to its reputation as having the best service. The attention to detail in their service was astonishing and kept surprising me. Most of the staff were expatriates, and they were very prompt with pick-ups and drop-offs, and incredibly perceptive. The 6 PM evening ritual was quite grand. My husband and I were at the very back of the line, just hoping to grab a glass of champagne to try, and the front desk staff immediately brought one over to us. They were thoughtful, professional, enthusiastic, and gentle. Fruits and coffee were delivered whenever we wanted. The room was very clean and beautiful, and directly across from a mall where we could eat. If this hotel were in mainland China, I'd definitely want to stay here repeatedly.

The Grand Lapa Macau, as a long-established hotel, excels in being family-friendly, making it an excellent choice for families with children. - **Family-Friendly & Pool:** The hotel is very attentive to children's needs, providing kids' slippers, toothbrushes, and other amenities. There's also a kids' club and indoor/outdoor play facilities. If your kids enjoy swimming, the heated outdoor garden pool with slides and a dedicated children's pool is a fantastic place to splash around. However, since it's open-air, it can't be used on rainy days. - **Location & Convenience:** The location is incredibly convenient, situated on Avenida da Amizade on the Macau Peninsula. It's within walking distance of Sands Casino, Fisherman's Wharf, and Lotus Square. The Macau Grand Prix Museum and Science Center are also nearby. Plus, there's free shuttle service to the airport and Outer Harbour Ferry Terminal, or it's just a short taxi ride, making getting around hassle-free. - **Overall Experience:** Even though it's an older hotel, the facilities are well-maintained after renovation. The Portuguese-style garden environment is very pleasant. The overall service is friendly towards both families and the elderly, making it a great family-friendly option for a relaxed stay while exploring Macau.

1. The check-in process at the front desk was chaotic. After receiving my room card, the staff didn't bother to inform me that the elevators were divided into high and low zones. I went straight to an elevator, only to discover I was in the wrong zone after going up. Already tired and wanting to rest, I had to go back down and switch elevators, which was a huge hassle. What made it worse was that the front desk staff clearly saw me heading to the wrong elevator but didn't say anything. Their lack of proactive service was very disappointing, and it really soured my overall check-in experience. 2. I went to a concert and left my mom alone at the hotel. After she returned from the supermarket, she noticed someone had entered the room – the pillows were tidied, and slippers were left out. However, we hadn't requested any turndown service. I don't understand why someone would enter the room without permission; for a hotel of this size, it's quite unacceptable.

Facilities: The Grand Lisboa Palace Resort's hotels are generally new, and the rooms are well-maintained. Hygiene: The room was very clean. I only stayed for one night this time. Environment: Compared to other hotel complexes, the Grand Lisboa Palace series offers more independent spaces but still has its own mall and restaurants, which are more than enough for daily entertainment. Service: Check-in was smooth, and I received complimentary Wynn Palace membership tickets (allowing fast-track access to the cable car, though I'm unsure if this was due to the Dragon Boat Festival price increase or a regular offering, I hope it's consistent). I also got discount coupons for most restaurants and shops within the hotel's mall, which was very good value.

Escaping the hellish routine of work, my partner and I hid away at the Grand Coloane Resort for a day to recharge. 🌊 The breakfast buffet was all-you-can-eat, so no need to rush; we could slowly fill our stomachs. The pool view was absolutely stunning; soaking in the water and feeling the sea breeze, all the fatigue from overtime work just vanished. Far from the city noise, it was just the two of us, recovering and rejuvenating!

Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!

The room service was excellent, incredibly friendly and professional, far exceeding expectations. The 30+ strong delegation from the University of Brazil was extremely satisfied and said they would return here on future visits to Macau and recommend it to others. Every visit to Macau has been a 100% positive experience. Many thanks to the hotel team for their thoughtful and professional service. Especially the power outlets, which can accommodate various needs, are a big plus and very international.