Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 18, 2026
HuanhuanStaying at The Upper House for our wedding anniversary for the third year in a row is the best endorsement, and we'll definitely be back next year. A huge thank you to Mr. Li Kang-le! After realizing I had accidentally picked up someone else's identical luggage at the airport, he continuously comforted me, telling me not to worry and to trust that they would absolutely help me find and exchange it. He also arranged for the concierge to give me real-time updates, and my suitcase was returned very quickly. I'm incredibly grateful. I love The Upper House not only for its excellent location – quiet yet central – but primarily because all the staff are so genuinely kind and truly want to provide exceptional service. This has been my consistent experience over the three years I've stayed here. I hope The Upper House continues to thrive and maintains this level of excellence.
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Price per night from:€365
Posted on May 17, 2026
Muxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
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Price per night from:€456
Posted on Jun 18, 2026
fishwingI've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up:
1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong]
2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional.
3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting.
4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.
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Price per night from:€434
Posted on Jul 9, 2026
Lingyun12345678The hotel is quite luxurious, located right across from the Conrad Hotel lobby. The room view is excellent; you can see the Parisian Macao's Eiffel Tower directly from the window. You can also request complimentary coffee and English afternoon tea, and the night view outside is particularly stunning. The hotel breakfast is also great, with high-quality ingredients and attentive service. I will definitely stay at the St. Regis again next time I'm in Macau. The only minor drawback was a slight new renovation smell in the room.
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Price per night from:€175
Posted on Jul 12, 2026
zf5522The Grand Lapa Macau, as a long-established hotel, excels in being family-friendly, making it an excellent choice for families with children.
- **Family-Friendly & Pool:** The hotel is very attentive to children's needs, providing kids' slippers, toothbrushes, and other amenities. There's also a kids' club and indoor/outdoor play facilities. If your kids enjoy swimming, the heated outdoor garden pool with slides and a dedicated children's pool is a fantastic place to splash around. However, since it's open-air, it can't be used on rainy days.
- **Location & Convenience:** The location is incredibly convenient, situated on Avenida da Amizade on the Macau Peninsula. It's within walking distance of Sands Casino, Fisherman's Wharf, and Lotus Square. The Macau Grand Prix Museum and Science Center are also nearby. Plus, there's free shuttle service to the airport and Outer Harbour Ferry Terminal, or it's just a short taxi ride, making getting around hassle-free.
- **Overall Experience:** Even though it's an older hotel, the facilities are well-maintained after renovation. The Portuguese-style garden environment is very pleasant. The overall service is friendly towards both families and the elderly, making it a great family-friendly option for a relaxed stay while exploring Macau.
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Price per night from:€80
Posted on Jul 8, 2026
XiaowanshanshanI accidentally booked the wrong room type. When checking in, I asked if I could switch to a twin room, but after a thorough search, they said none were available. However, they offered a promotional upgrade to a 100-square-meter suite for less than an additional 300 RMB, which is double the size and includes an extra bed – a fantastic deal! Plus, we were able to check in around 10 AM, which was great. There's a Disney pop-up right downstairs, making shopping and dining incredibly convenient. Overall, I'm very satisfied, with the only minor inconvenience being the lack of a full-length mirror in the room. Everything else was excellent!
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Price per night from:€161
Posted on Jun 22, 2026
Guest UserVery good hotel, but the staff attitude at the breakfast restaurant was disappointing. The girl who prepares the juice had a really bad attitude. I simply asked for a drink, and she seemed very unwilling to serve me. She even glared at me.
The hotel itself is of a very high standard, but this staff do not meet that standard! Her attitude was disappointing and not what I would expect from a hotel of this quality.
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Price per night from:€88
Posted on May 31, 2026|Superior Garden View
LoloAugBeautiful hotel and great amenities. Rooms are spacious with a wonderful view of the garden or ocean. Although we are a couple sans children, the hotel is very family friendly with two pools (one indoor, one outdoor). Outdoor pool had an area for children with a zip line and balance obstacles. Children’s club with indoor bounce house, board games, table tennis table, pool table, foosball table and outdoor jungle gym. Changing room has a steam room, sauna and showers. Easy to order food and drinks pool side via QR code however service can be a little slow therefore expect to wait a little bit for what you ordered to be delivered. Breakfast buffet had a lot of options and price is very affordable, with a discounted price for children. Highly recommend staying here and we will stay here again in the future.
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Price per night from:€69
Posted on May 9, 2026
711のflyline
This hotel was really good! My friend and I stayed here on our trip to Macau. The presidential suite was amazing – super spacious, bright, and clean. The facilities were complete, the environment was spotless, and the service was on point. The only minor thing was having to go downstairs to pick up takeout, but I think that's pretty standard there.
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Price per night from:€54
Posted on Jun 28, 2026
Guest User
The room service was excellent, incredibly friendly and professional, far exceeding expectations. The 30+ strong delegation from the University of Brazil was extremely satisfied and said they would return here on future visits to Macau and recommend it to others. Every visit to Macau has been a 100% positive experience. Many thanks to the hotel team for their thoughtful and professional service. Especially the power outlets, which can accommodate various needs, are a big plus and very international.
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Price per night from:€66