Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 11, 2026
xfmhThe room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!
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Price per night from:US$521
Posted on Jun 18, 2026
fishwingI've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up:
1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong]
2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional.
3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting.
4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.
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Price per night from:US$496
Posted on May 29, 2026|Deluxe King Room (Bond Tower)
AHMAD FARHAN F M AL-MASLAMANI⭐⭐⭐⭐⭐ An Exceptional Stay at Londoner Grand Macau
Our stay at Londoner Grand exceeded our expectations from the moment we arrived until the day we checked out.
The hotel feels elegant, modern, and luxurious, yet still warm and welcoming. Our room was beautifully designed, exceptionally clean, and very comfortable. Every detail seemed carefully considered, from the quality bedding and spacious bathroom to the premium amenities and thoughtful touches throughout the room. We especially appreciated the complimentary coffee machine, TWG tea selection, luxury toiletries, and the stunning views overlooking Cotai.
The location is excellent, making it easy to explore the surrounding resorts, attractions, shopping, and dining options. The hotel itself is connected to a vibrant complex, so there is always something to see and enjoy without needing to travel far.
What impressed us most was the level of service. The staff were professional, attentive, and genuinely welcoming. Check-in and check-out were smooth, and throughout our stay we felt valued as guests.
The facilities were equally impressive. Everything was maintained to a very high standard, and the overall atmosphere felt refined, comfortable, and relaxing. It is clear that Londoner Grand aims to provide a premium guest experience, and in our case, it absolutely succeeded.
One tip for future guests: if possible, I highly recommend paying the full reservation amount in advance. We prepaid our stay through Trip.com, and when we arrived for check-in, we were pleasantly surprised to find that we were exempt from paying a security deposit, which made the arrival process even faster and more convenient.
Overall, this was one of the most enjoyable hotel stays we have had in Macau. We would gladly return and would not hesitate to recommend Londoner Grand to anyone looking for a luxurious, comfortable, and memorable experience.
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Price per night from:US$190
Posted on Jul 22, 2026|Deluxe King Room
Guest User
The hotel service is absolutely superb! They helped bring my luggage to the room, and I could even store it after check-out! Plus, all the staff were so friendly and polite! They even gave me a fruit platter and a handwritten welcome note! Breakfast was pretty good overall, with both Chinese and Western options. Although the hotel feels a bit dated, it's incredibly clean. The bathroom is huge, with a separate wet and dry area, and both a shower and a bathtub. You can even watch TV while soaking in the tub! Next time I'm in Macau, I'll definitely stay at The St. Regis again. It's a five-star hotel, and the service is much better and more cost-effective than The Londoner Macao Grand Suites.
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Price per night from:US$228
Posted on Jul 19, 2026|Celebrity Vista Twin Room
Anonymous UserI had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable, with everything I needed for a relaxing visit. The staff was friendly, professional, and always willing to help, which really made a difference. The location was convenient and close to restaurants and attractions, yet still quiet at night. I especially appreciated the attention to detail and the overall cleanliness throughout the property. I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.
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Price per night from:US$206
Posted on Jul 27, 2026|Bella Deluxe Suite
Julia_cnhzThis time, I stayed at The Venetian Macao with my kids, and the hotel service was truly exceptional and thoughtful. Even before we checked in, a hotel staff member named Valentina contacted me to provide directions. Since there was a typhoon approaching, she patiently answered my questions about whether it would affect transportation in the days leading up to our arrival. The Venetian is huge, and with a concert going on, it was very crowded, and our room was quite a distance from the front desk. Upon arrival, Neon, another hotel staff member, helped us with our luggage to the room. Ms. Rosie guided us all the way to our room and, seeing that we had children, thoughtfully sent up two extra sets of toiletries, along with a surprise welcome snack and fruit. The night before we left, she specially contacted me to help calculate the total time needed to get to the port for the high-speed rail and recommended a departure time for the next day. On the day we left, Ms. Irene and a male staff member were waiting for us outside, helped us with our luggage, checked us out, and even escorted us to our car. They also gave my child a teddy bear as a souvenir. I truly loved the hotel's warm and attentive service, and I'll definitely choose to stay at The Venetian again next time!
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Price per night from:US$213
Posted on May 31, 2026|Superior Garden View
LoloAugBeautiful hotel and great amenities. Rooms are spacious with a wonderful view of the garden or ocean. Although we are a couple sans children, the hotel is very family friendly with two pools (one indoor, one outdoor). Outdoor pool had an area for children with a zip line and balance obstacles. Children’s club with indoor bounce house, board games, table tennis table, pool table, foosball table and outdoor jungle gym. Changing room has a steam room, sauna and showers. Easy to order food and drinks pool side via QR code however service can be a little slow therefore expect to wait a little bit for what you ordered to be delivered. Breakfast buffet had a lot of options and price is very affordable, with a discounted price for children. Highly recommend staying here and we will stay here again in the future.
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Price per night from:US$79
Posted on Jul 22, 2026|Lisboeta Deluxe King Room
Guest UserHotels in Taipa are generally quite expensive, so Grand Lisboa Palace Macau offers a relatively good value for money. The room comes with a universal adapter and disposable amenities. If you need more water, you can simply ask the staff, and their service attitude is quite good. There's a free shuttle bus at the entrance that goes to Hengqin Port and Gongbei Port (Barrier Gate). If you want to go to the Venetian, you can take a public bus from the entrance or walk to Grand Lisboa Palace and catch a shuttle from there.
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Price per night from:US$104
Posted on Jun 7, 2026
Shixiazhiya⭐⭐⭐⭐ The location is unbeatable, but the breakfast seriously needs improvement.
Staying at the Victoria Hotel Macau this time, the location really couldn't be better. It's right in the city center, making it super convenient to get to the Ruins of St. Paul's and all the major casinos. There's a bus stop right downstairs, so getting around is hassle-free. The room is typically 'Macanese' – not huge, but spotlessly clean and tidy. The bedding is comfortable, and the soundproofing is decent, making it perfectly adequate for a layover.
However, I really have to complain about the breakfast; the experience was quite poor. The restaurant seating was very cramped, and when it got busy, it felt chaotic. The food selection was very limited, and the hot dishes basically never changed. The taste was also quite ordinary, even a bit perfunctory, definitely inferior to hotels in the same price range.
Overall, the stay itself was comfortable, but definitely don't have high expectations for breakfast. If your booking doesn't include breakfast, I recommend heading to a nearby tea restaurant instead; the food there will be much better! 🥲
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Price per night from:US$56
Posted on Jun 28, 2026
EugeneWeeSingaporeStayed 4 nights here. Simple and clean classic rooms. Beds and bathrooms are ok. Location is directly opposite the Galaxy via covered overhead bridge. Stay here if you prefer a quieter and peaceful place. The staff were very friendly and helpful. Breakfast is very simple, able to fill up my stomach. There are two convenience stores beside the hotel. Walking distance to Broadway Food Street.
I crossed over the bridge to Galaxy Diamond Lobby, took their free shuttle service to HZMB port to transfer to Hong Kong.
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Price per night from:US$58