4-Star Hotels in Kunming

Let me tell you, the hotel I stayed at the night before was absolutely terrible. But then I arrived here, and as soon as I stepped in, the entire lobby smelled wonderful. The front desk staff were all smiling and friendly. I had booked the room the day before and arrived the next morning, but check-in wasn't until 2 PM. The front desk lady kindly offered to store our luggage for us, and she took great care of it. When we came back in the afternoon to check in and went up to the second floor, the hallway environment was also excellent, with a constant pleasant fragrance in the air that was very comforting and not overwhelming. Once we entered the room, we found it to be very secure. I booked a two-bedroom, two-bathroom suite, and there was a connecting door between my room and my friend's. The shower and toilet were separate, and what was most surprising was that they even provided disinfected shower slippers, which felt incredibly thoughtful. My friend and I joked that we should just stay here for a week instead of going out; it was that comfortable! Even when we went out and came back, the staff greeted us with a smile every time. They also offer breakfast until 10 AM. I can only say, *this* is what you call service! What's more, the hotel even provided us with a PDF guide to nearby shopping malls, restaurants, and travel tips! I can only give them full marks for this level of service! And when I was checking out and waiting for my car in the lobby, the staff even brought us tea, and gave us a small gift when we left. It was an exceptionally comfortable hotel experience! I'll definitely stay here again next time!

This is the second time I’ve booked this hotel and also the second time I’m impressed with the hotel service. I’ve touched down Kunming too early and since I’m tired from late night flight, I head straight to the hotel after I’ve landed although I understand check in cannot be so early. The concierge was nice to allow me and my partner to enjoy breakfast (we booked stay with breakfast) while waiting for guests to check out as their hotel was fully booked. Right after our breakfast, the concierge saw us and quickly chased up the cleaning staff to tidy up the room asap so guests can check in earlier. I appreciate their thoughtfulness in this and was lucky to check in in the morning although the stated check-in time is 2pm. I also appreciate the cleaning staff attentiveness to us as we prefer the room to be clean up every 2 days instead of daily. (We book 4 nights there). She keeps checking in with us as she is worried we run out of drinking water, tissue paper, toilet roll and clean towel almost every morning. On our last day, we came back to our room around late afternoon and she thoughtfully hang a laundry bag filled with drinking water bottles and even new pack of tissue on our door. (We leave do not disturb button on while we went out.) The hotel staff at lobby was also very attentive when we get out of Didi outside in the rain, he runs towards us with umbrella to shield us from rain. I also enjoy hotel breakfast very much as I arrived in Kunming with weak stomach and needed non spicy and easy food to ingest. They provided a great range of food that suits foreigners, children and even sick adults like me. Thank you Dianyu Yunling, I know I can trust this hotel’s service level and will return to this hotel again for my next Kunming trip!

I chose this hotel close to the airport for my flight the next day. They have a shuttle service to the airport in the morning, which was very punctual. They also upgraded my room and thoughtfully prepared breakfast for me since it was so early. The hotel room was clean and new as well.

Convenient location with many restaurants downstairs. I suggested that the underground parking garage needed clearer signage. When checking in, I went directly to the hotel lobby on the 26th floor. The hotel manager called me immediately to inform me that they humbly accepted my suggestion and would promptly create new signs for the elevators. This is excellent crisis management, truly commendable! This is what I call service. It's a stark contrast to the service consciousness at a hotel I stayed at in Lijiang. Plus, the hotel breakfast is fantastic! I'll definitely choose the Hampton by Hilton Train Station branch again next time!

As a branded hotel, it's a decent, no-frills option for leisure or business stays, but it still falls short when compared to Atour. Given that it positions itself as an extended-stay apartment hotel, while the room size is good, the facilities and amenities are quite disappointing. For an extended-stay apartment hotel, the main needs are cooking and laundry. For stays of 1-3 months, the absence of an induction hob, a double-door refrigerator, and a separate washing machine is simply unimaginable. In Shanghai or Beijing, a one-bedroom, one-living room, one-kitchen, one-bathroom serviced apartment only costs around 15,000-20,000 RMB per month. Kunming's market capacity for this type of accommodation is only going to grow.

Still very satisfied after multiple stays. The front desk staff are flexible and professional in handling requests, and the free shuttle service is very convenient. Located behind a residential area, it's very quiet. The breakfast quality is consistently good and delicious. Kunming's cool climate is very comfortable. They thoughtfully provided snacks for the children and their special lucky draw always brings joy to the kids.

After reading many reviews, I finally chose this hotel. I saw some comments mentioning dirty carpets and elevator issues, but perhaps because it was the off-season, I didn't encounter any of these problems. The bathroom floor is anti-slip and the shower is separate from the toilet, which is very clean! They provide conditioner, shampoo, and body wash. However, if you're staying with a friend of the opposite sex, it might be a bit awkward as the bathroom door doesn't lock. The room's floor was spotless! A hairdryer is provided, and you can also borrow chargers. The amenities are very complete; if you're traveling with family, there are even building blocks for children to play with. If you take the airport shuttle to Kunming Station, it's about a 10-12 minute walk. The path to the hotel at night can be a bit dark, so be careful. There are many restaurants nearby, and a convenience store right downstairs, which is very convenient. Overall, it was a fantastic experience.

The room was spotless, service was excellent, and the environment was top-notch! The airport transfer service was punctual and incredibly thoughtful, making us feel at ease, secure, and truly cared for. Breakfast started at 5:00 AM, specifically catering to guests with early flights, and offered a wide variety of delicious options.

I always stay at this hotel when I come to Kunming; I'm a loyal customer. This time, the male staff member at the front desk provided excellent service – he was enthusiastic, attentive, and very patient. He proactively helped me switch to a more suitable room, considering my needs, and made the check-in process efficient and thoughtful, which made me feel incredibly welcome. The hotel is clean and tidy, and the overall service and environment are impeccable. It offers great value for money, and I had a very comfortable stay. Also, I discovered the coffee at the entrance is quite good.

Overall, it was genuinely great. I stayed here with my parents and child, and the beds were quite large. The breakfast was plentiful; though I didn't get to try it, my parents did and they were very happy, which made me happy too. The front desk staff was excellent. When my child wasn't feeling well, they told us which hospital to go to, and all our questions and issues were communicated and resolved promptly. The hotel also has a laundry room. It was a pleasant stay, and the location was convenient for getting everywhere. Really good!