We live in twin villa for 6 night. Good service but not perfect. Sometimes significant delay happens for the service especially from last 2 nights, which does not match its price. Another thing we had fresh memory is that the last time (Jan 07)when we ordered in-room hot spring service, the water was pretty hot without reminder, which burned my dad's feet's skin. In the previous similar service, the water is well mixed with reminder. While the lady who provided service at that time has a nice attitude which made a trade off. I want to give a cleaner called Xue Zhangjuan a five star review. She is quite responsible and always has a sweet service, which made us quite comfortable.