Hostal Aresol Map, Address, Transportation & Nearest Stations and Airport

This hotel is absolutely stunning. Upon check in we were given a warm welcome, and I was wished a happy birthday. Our room was beautiful, bedding great, we were able to choose the firmness of the mattress and preference of pillows. Furnishings were comfortable with plenty of space as well as closets and drawers. My husband was sick with some sort of cold, they brought extra water and tissues. They even offered medical assistance. Luckily, I brought medication with us and he was back to normal in a day. Every aspect, lobby, hallways, staff were wonderful. I was disappointed that my birthday was not recognized beyond when we checked in. We did have a small tower of small plates with cheese, meat and olives on the table when returned one day. I find it hard to believe that was for my birthday and not given to every guest. When we were at the Four Seasons Gresham Palace in Budapest a few years ago, a cake, champagne, and a birthday card, were delivered to our suite. My birthday was also recognized in their restaurant. This was a disappointment to be sure. We would definitely stay here again, as the location and hotel are really wonderful. I will rate Dani restaurant separately. I'll just say the reviews by Coastal046..... and valeriosA are accurate. We were there for eight nights!

Atendimento espetacular, almoço maravilhoso no jardim, spa impecável, bom café da manhã, localização perfeita e decoração linda. Quarto amplo e banheiro super confortável. Recomendo escolher um arroz no restaurante, o com pato estava delicioso.

Shopping is more convenient, the Chinese restaurant downstairs is awful, and the afternoon tea in the garden is OK. Said it is a suite, but it is not. Just a low screen separating the bed and the sofa to the suite? ! The room cleaning is done well. Breakfast is relatively monotonous

It is a European-style hotel, simple and elegant, quiet and comfortable, it is suitable for travelers who enjoy authentic European style. Western breakfast is very good (provided that you like western food), the outdoor part of the breakfast restaurant is not big but the original European style is very good, the big bed is a double bed, the big bed is no longer necessary for the children to have an extra bed. I did not charge for the child's accommodation at the time of check-in. The hotel does not have a parking lot. The only drawback is that it is a little far from the city center and the museum area. It takes about 10 Euros for a taxi. The hotel does not have a swimming pool!

You won’t be disappointed, from the moment we checked in we knew we had made the right decision. All staff are pleasant, genuine happy and make you feel at home. Room was smaller than expected but did not detract from giving it 10/10 - air con was a god send, shower and bathroom top marks again with Milton Brown products giving it an extra feel of luxury. Breakfast was menu and delivered with a smile something for everyone. I only have one warning and that concerns the emergency lighting in the bedroom in case of fire or emergency. The green light above the door was so bright that it effect our sleep patterns. I have never experienced this type of lighting in all our travels….Did raise with receptionist who apologised but explained that nothing could be done Would have awarded 5 stars if we had a slept better. All in All - A great hotel, Amazing staff, fab pool

Hotel location is very good, very close to Madrid's fashion shopping avenue serrano, service is OK, breakfast type is not much, if you want to try the Spanish breakfast can go out of the store, it is not recommended to book the hotel's breakfast. Overall, it seems to be very good. This time, the photo provided by Ctrip does not match the room. The hotel's room classification is very clear and can be seen on the hotel's own website, but Ctrip's technical department generally refers to the room type photos. The deluxe room is obviously irresponsible. In response to customer service, their reply was that the technical department did not make a mistake. Can only suggest that Ctrip can not visit the hotel in person before sending a room picture, please carefully browse the hotel's website, the picture of the room is carefully classified to be responsible for the performance of the consumer... I have lived this place before. The hotel, knowing the room type, made such a comment. I hope you can see this comment. The hotel is very good, but Ctrip's service is a bit disappointing...

Can be an extra bed, we are 8 years old and there is no extra bed fee. But this time the hygiene is not good. On the day of the check-in, the bathtub in the room was all sand and stone. It was not cleaned. Waiting for the waiter to open the night bed, I asked for cleaning. In the evening, I went to the small garden to rest, and I ordered a glass of champagne. The waiter actually used a glass of water-filled glass (estimated to be washed and not dried) and poured champagne directly to me, hehe! The next day, the children will sleep more than 7 o'clock in the afternoon. As a result, the children's bed and the quilt are inexplicably wet. Later I went to the front desk and asked them to make better bedding. Very hurt. In such a good location, the rest of the hotel is very good, it is a sanitary situation, it is unacceptable.

The hotel is new and very close to major tourist attractions. The room was comfortable, had standard JW bed, nothing stood out or special about the room accept it was still a newly hotel. I am an ambassador elite; however, for some reasons they could not provide a room upgrade. The front desk staff might need more training. One day, I requested to move to a different room because the assigned room was very noisy; the room was next to an elevator, and the cleaning staff parked their cleaning carts right outside; they were loud and chatty. No responses received. At checked in, the hotel offered a complimentary cheese plate in the room, however it smelled and stunk the entire room. It was a good gesture however I had food allergies and could not enjoy the offering. The hotel breakfast offering was great, and the staff at breakfast was very kind and amazing. Evening bar needed some attention.

We got an awesome room, great location and super Fun pool. It’s super popular with the Instagram crowd and they cater a bit to them. But everyone is super nice and friendly, treated our kids lovingly although they accidentally threw away our baby’s lovie and couldn’t find it later which super sucked. The bathroom flooded because it was so full of hair from previous guests, kind of gross. Got an absolutely terrible night sleep because you can hear every single Thing in the hotel from next door to above you. They seemed to be vacuuming rooms at 1:00AM above us and moving furniture which was super loud. Food was great, service was excellent but alot of snotty people.

The location of the hotel is very good, and there are a lot of open-air restaurants and shopping places. But the hotel has a certain room type that can accommodate three people. Whether the couple carries a child or the parents carries two children, the front desk strictly implements the rules for two people. You need to add money to another room type with a sofa bed to accommodate three people. This information hotel did not provide at all when booking with Ctrip.