Mayo Resort Map, Address, Transportation & Nearest Stations and Airport

My friend and I organised a trip to Bali and we stayed at Ubud for two nights. This place is unique, secluded and exquisite. It's unlike any other resort with a massive sign to point at the direction. From the moment our driver entered resort driveway, we felt the great sense of privacy and seclusion. The whole place is like a village with the lobby, the restaurant and the gaming room as the centre and rest of the tents (aka your hotel rooms) scattered all over the property, with unique themes. We stayed at the Archiver's room. It's stunning and one-of-a-kind. The tent came with a private pool facing the jungle, and the outdoor shower is fantastic. I loved the bathroom design and all the facilities. Bed was so comfortable, and staff members were kind and helpful, and they remembered our names. The complimentary afternoon tea and cocktails were so great. The cocktails are above and beyond my expectations. If you are looking for gifts to bring back to your family and friends, I strongly recommend the coffee soap bar. My friend and I loved how it exfoliates and in the meantime not leaving dryness on the skin. The Indonesian food served at the restaurant is a must-try. I highly recommend the pork ribs and nasi goreng. What makes Capella so unique is that it provide you with the chance to immerse into the local community to engage and discover local heritage and culture, and meeting some fascinating people along the way. Overall, this place is one of a kind. During our stay, I heard other guests compared Capella at Ubud with Four Seasons in Chiang-Mai. I have stayed at both places, and the two have completely different vibes and ambience. Four seasons rooms are actually brick and wood constructions but the Capella rooms are actually ” tents”, with wood frames and a canopy as the roof. So we fell asleep both nights while listening to the raindrops on the canopy. It's so soothing and relaxing. Capella has offered the opportunity to enjoy a luxurious service and experience while embracing the wildness. Additional: Shout out to Dedy and staff members who offered such above and beyond services. After we left Capella instantly we regreted of not purchasing the coffee soap bars as souvenirs. When I called the Lobby, Dedy arranged to have them delivered all the way from Ubud to Jimbaran to our resort. It's not only my escape experience but also the fantastic people from Capella that left such a deep impression on me. It's definitely a 10/10 experience. I highly recommend to stay.

I had a monumental life event at the hotel – I finally proposed to the love of my life, and we were fortunate enough to begin this new chapter at the Bvlgari. Even before check-in, the hotel was incredibly supportive in helping with the decor, meal arrangements, and venue setup. On the day of the proposal, they even gave us a small gift, which truly showed how much thought they put into everything. The staff's service attitude was exceptional. Both the Indonesian and Italian restaurants at the hotel were delicious. We dined at the Indonesian restaurant on our second night, and for the proposal on the third night, we had a private dinner in the chapel with food from the Italian restaurant. The pool view is also stunning, especially the Bvlgari logo set against the horizon where the sky meets the sea, and the sunset in the evening – it felt absolutely magical. Every villa room offers unobstructed ocean views. The room's cleanliness was impeccably maintained. Although the hotel opened in 2006, you wouldn't guess it's over a decade old, both in terms of facility maintenance and hygiene. It's truly amazing. I hope to return to Bali and the Bvlgari Hotel soon. See you!

Deeply Disappointed - Amandani Falls Far Short of Aman Standards If you're looking to experience an Aman property that truly embodies the brand's acclaimed standards of service and tranquility, I strongly recommend looking elsewhere. Especially if this is your first Aman stay—Amandani may make you question the entire brand. Coming from Canggu Regent and COMO Shambhala, I stayed here for three nights with great expectations. Unfortunately, my experience at Amandani was deeply disappointing. 1. The ”Aman Spirit” Is Nowhere to Be Seen From the moment I checked in, the entire arrival experience felt cold and indifferent. There was no elaborate welcome ceremony, as described in Aman's promotional materials or by guests. Even more surprising, the staff member who showed me to my room casually threw the straw wrapper he had removed from my welcome drink into my trash can—right in front of me. The wrapper was still there after turndown service, along with the dirty cup from which I had drunk my drink that afternoon. These details may seem minor, but for Aman, details are everything. 2. Inefficient Communication and Service The hotel's WhatsApp communication team often struggled to communicate in English, and their tone was often curt or impolite. Basic courtesies like ”please,” ”sir,” and ”thank you” were rarely used. At times, I even felt like the service relationship was reversed, as if I wasn't being cared for, but rather I was serving them. 3. Inadequate Nighttime Management and Maintenance On my first night, I discovered that my room door wouldn't close properly, leaving a large gap that allowed mosquitoes to fly in and out. When I called for help, I was told the duty manager had gone home—it was 10 p.m. Even business hotels like the Sheraton and Marriott maintain a 24-hour duty manager. It was shocking to learn that Amandani, with its ultra-luxury prices, didn't. Ultimately, the general manager had to intervene personally. To be fair, he was genuinely diligent and responsive, but he was clearly taking on tasks far beyond the general manager's responsibilities. 4. Constant Noise and Disturbance Around 9 a.m. on the first day, the serene experience was further marred by the loud noise and amateurish handling. Instead of relaxation, I felt even more stressed—an ironic outcome for a hotel supposedly meant to embody peace and balance. Throughout the three days, I didn't find any of the services lived up to Aman's reputation. Finding true Aman quality here felt like winning the million-dollar lottery. I had already reported these issues to the hotel team and hadn't intended to write this review. However, after experiencing even more unprofessionalism on the second night, I felt compelled to warn other travelers. Meanwhile, I had an insect bite on my arm. I wanted to have the hotel doctor come and confirm the bite, or at least send a photo to confirm the type of insect. Instead, I was told I would have to pay for a doctor's visit and medication. Well, I just wanted to mention that I once had a small puncture wound on my hand during a visit to Bangkok. I casually mentioned this to the Four Seasons Hotel Bangkok on WhatsApp, and they proactively arranged for their on-site doctor to examine the wound free of charge and very responsibly provided me with a generous set of wound care medications and bandages. I want to remind Amandari management that in tropical locations, it's crucial for a resort to have a doctor who can provide at least brief assistance for minor guest issues, even if it's just some practical ointment. To General Manager Norbu—I appreciate your personal effort. Due to your sincerity and apology, I've decided not to write this TripAdvisor review, which I had already written during my stay, in appreciation of your assistance during the latter stages of my stay. However, I sincerely hope that your leadership team will focus on retraining and rebuilding the ”Aman DNA” that once made this brand so beloved. Amandari today feels like a mere shadow of that legendary legacy. Finally, I want to express my gratitude to Agus, the housekeeping staff member. His friendliness and warmth are one of the few times I've encountered Amandari staff that lived up to my impression of Aman standards. I hope the hotel and group will give Agus a good pat on the back; he's a treasure. I used to consider Aman the gold standard in the global hospitality industry. Sadly, this stay completely changed that impression.

This is a romantic hotel. Thanks to every staff member for their service and help. The welcome gift for the first stay, the warm service introduced every restaurant, every room detail, and thanks to the chef of the Italian restaurant for the candlelight dinner. You made me have an unforgettable trip to Bali. Recommend everyone to book a candlelight dinner and a beach dinner Recommend everyone to book a big bed boat to chase the sunrise 🌅 snorkeling, feeding fish Amman, the first choice in the future

Overall, our stay was truly outstanding. Entering the hotel through a rather inconspicuous narrow alley, it opens up into a surprisingly grand and beautiful space, offering a delightful sense of contrast. Everything from the service to the facilities and dining was exceptional. We booked rafting through the hotel, which was a bit pricier than external options. However, it was a private boat with a flexible departure time, and we were dropped off directly at the hotel entrance after the trip, making for an excellent overall experience. For breakfast, I finally got to try the famous 'Dirty Duck' rice, which I had missed on a previous occasion. The quality of the à la carte menu items was also very high. The gym was well-equipped with advanced facilities and even offered a variety of complimentary snacks, protein bars, and sports drinks, making for an excellent workout experience. However, there were a few minor points that could be improved. There were slightly too few wall sockets in the room, and one was broken, which was a bit inconvenient given the number of personal electronic devices we had. The TV screen mirroring function wasn't very convenient to use. The last shuttle back from Ubud was at 6:20 PM; I would suggest adding a later evening shuttle service. Lastly, there seemed to be only one Chinese-speaking butler, and they often appeared stretched thin.

Best hotel I've ever stayed. All the staffs are extremely friendly and the butler service is very responsive and helpful. The details in the room and garden are perfect. Waking up to a blue ocean view with private pool. Birds and butterflies in the garden makes it even better. Strongly recommended.

That service was perfect.

I would like to say that this hotel is definitely one of my life hotels, you must come, it deserves more popularity and recognition. First of all, let me talk about the biggest feature of the hotel: the natural environment has no doors or windows. I am a person who is very afraid of insects, especially spiders, so I mustered up the courage to try it for one night. Now I regret not booking a few more nights. I saw other comments about poisonous scorpions and was worried about them. I am also afraid of spiders, but I didn’t see any dangerous animals. It was very safe. It must have been strictly cleaned up after that incident. You can't be too demanding about hygiene in the rain forest, as leaves will fall when the wind blows, but all the roads and rooms were spotlessly clean when we checked in, which was incredible! Second point: sleeping. I was originally a light sleeper due to concerns about mosquitoes and various noisy noises, but I can say that I had the most unreal perfect nap of my life. It is hard to imagine falling asleep in the valley listening to the real birdsong and insects chirping and feeling the natural breeze, falling asleep in the embrace of nature like when you were a child. The white noise you hear in these sleeping videos actually appears and surrounds your ears, which is really soothing. The bedding is absolutely top notch and super super comfortable. The pressure of work disappeared and I truly escaped from the world and returned to nature. Let's talk about the projects: Spa and catering. You must go for a Spa. Bali Spa is well-known, but it's a pity that I didn't take any photos. Imagine a spa room for two made of bamboo, where you can enjoy the view, drink tea, have a massage, and listen to the raindrops hitting the roof and the sound of cymbals. Absolutely wonderful. (There was a lack of communication. My right calf was so tightly knit after the massage that it was about to cramp. I must communicate more!) All the food and drinks were made with local ingredients, and the plums were picked from the trees next to the villa. Let’s get to the point: service! My butler: Ketut and the manager Raka! ! ! If the services at Four Seasons Rosewood One Only and other hotels are professional and considerate, the services here truly provide family-like companionship. From small things like taking your bag when you enter, mosquito repellent always at the ready, everyone remembering your name and serving you warmly with a smile, to customizing your personal luggage tag and arranging a special car to deliver you when you leave (with fruits, blankets, etc.), to big things like turning all the surprises into happy memories. For example, at dinner, I found that most of the dishes were vegetarian. I talked to the chef and hoped to have meat dishes to experience Balinese specialties. The next day, I directly customized lunch for you, free of charge. I had a slight cramp in my right calf after the spa. The manager gave me a discount when I checked out after learning that I had taken the medicated oil with me. When I arrived at noon on the first day, I found that many of the dishes I wanted to order were not available, so I was given wine instead. Suddenly the elevator broke down and we waited for 10 minutes. The manager learned that we had been waiting for 10 minutes and waived our lunch bill. You have to know that these are not their fault, they are just accidents. It's really great with this kind of scenery, this kind of service, this kind of work spirit and effort. I really hope that this kind of good hotel can be seen and recognized by others! Thank you to all the staff for making our stay a wonderful memory. Will definitely come back again!

The hotel is very secluded. It is my first time to stay in such an open-plan room. The disinfection and sanitation are in place. The one-to-one butler service is also very good. What is even more surprising is the Michelin-level chef in the hotel. Every day we have meals. The most anticipated thing. Disadvantages: The temperature difference between morning and evening returns to moisture, so it is not suitable for inconvenient legs and feet.

Second stay. Last time I stayed in a villa, but this time I chose a different maisonette type room. There was no pool in the room, but the gym, spa, and restaurants were close by. We also held a free yoga class in a comfortable facility, which made us feel refreshed and refreshed in the morning. We relaxed by the pool and the breakfast buffet was delicious. I was a little disappointed that the dinner wasn't what I expected. The passion fruit and coconut gelato I ordered for dessert was absolutely delicious. I was surprised that the coconut ice cream had more pulp left in it than the coconut ice cream from Tukies that I went to three times in Ubud! ️