The hotel has a car at counter 35 at the airport exit, but there is a fee of 40 dollars for a family. Check out to the airport, there is also a car to send, but also pay 40 dollars per family. The wait time was very long when checking in. The waiters seemed to be very busy and very inefficient. The room sanitation is so-so, and the towels and bedding feel very old and not clean and white. But it feels very good after moving in. The hotel is very large and it takes two days to familiarize yourself with the environment. All-inclusive food and drink, including drinks, there are many restaurants with different dishes, very rich, and rich in seafood. There are also many small living rooms that provide food and drink during non-dinner times. In short, you can find food at any time. The beach and sea water are very beautiful. There are different large-scale show performances every night, which is surprising because I did not see the introduction of the show when I booked the room. All inclusive of eating, drinking and having fun at the hotel, a great experience. The test for the new coronavirus is provided free of charge the day before departure, and the result is obtained on the day of departure. You need to present the test result when you check in.
- 卢
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
- Heather Trent
