Best Hotels in Bay Village

The hotel was in a good location, quick trip to stores & restaurants. The service was decent, staff sent texts, checking in during our stay if we needed anything. Besides the location, my main reason for choosing this hotel were the amenities, however, upon arrival we found the hot tub was broken along with the fire pit. Since the hot tub was down, I wanted to upgrade my room to include a whirlpool which was declined. It did the job of having a place to stay but for price & poor service for my birthday, the likelihood of my staying at Cambria again is very slim.

In Ohio to spend the holidays with family, our morning flight home was cancelled for the second time after our arrival at the airport. We sought a hotel with an airport shuttle and restaurants within walking distance; Check & check!.The staff were above & beyond kind and accommodating. The lobby and our room were very clean and the chaise and bed so comfortable. Excellent, warm hospitality - I felt as though I was in a far more expensive hotel!

I'm not from out of town, but needed a room for the upcoming night, due to repairs at my house. I checked the rates and availability online before arriving. Good location right off of Bagley Road, near I-71. Near restaurants, the hospital, and movie theater. Downside: you can tell as soon as you pull in the driveway, that something is off. A group of people, who appear to be the housekeeping staff, are lounging on the sidewalk, conversing (or, ”conversatin'”) right outside the entrance. Not a welcoming sight. Walking in, you notice the trash on the carpet. I didn't take a close look, but crumpled papers or wrappers or whatever scattered around the check-in area. Again, that kind of thing does not give you the feeling of welcome or cleanliness. I waited while the desk clerk talked to a guest/friend/coworker- I don't know. They seemed amused that I was standing there. The clerk greeted me. I told her that I wanted to know if I could reserve a room. She said the rooms aren't ready until 2pm- it was 11 o'clock am. I asked if I could simply make a reservation, to check in later. I had my suitcase with me. She said no. I would have to wait until 2, even to make a reservation. ??? Judging by appearances that this was not a nice place, I thanked her and decided to move on. Eventually checked in to the Quality Inn in Brunswick. Cheap rates are not worth this kind of environment.

With a stay at Sonesta ES Suites Cleveland Westlake in Westlake, you'll be within a 5-minute drive of Crocker Park and Lake Erie. This hotel is 14 mi (22.5 km) from Cleveland Metroparks Zoo and 2 mi (3.2 km) from Huntington Reservation.Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Cleveland Westlake.Featured amenities include complimentary wired internet access, express check-out, and luggage storage. Planning an event in Westlake? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

If you have young children, stay away from this hotel. Walls are paper thin and the other customers apparently do not like children.We stayed there for one painful night. Toddlers are loud, especially when first checking in. Our phone kept ringing but when I answered it, there was no sound. We tried to get our toddlers settled in as quietly as possible. A hotel receptionist knocked on our door and asked us to be quiet, which we were actively trying. My daughters were not screaming; they were just talking. My two year old tripped and fell down and I comforted immediately to stop her crying. She cried for less than 30 seconds but the phone started ringing. We finally had the children settled and in bed when someone knocked on our door. A mother with four kids believed our room was hers. We told her we just checked in and it was ours. Ten minutes later another hotel staff knocked on our door and threatened to kick us out as this was our las warning. I called the front desk and spoke to her to let her know the “noise” was not us beyond answering our door. I also advised her that the room phone wasn’t working which hadn’t been passed on to her from the previous front desk person. We wake up at 8 am and immediately get ready to leave the room because I know at this point, a complaint is imminent. Again, my toddlers were not screaming or yelling but they shockingly talk and cry at the littlest thing. Despite my best efforts to try to move fast while reminding them to whisper, the phone rings and within minutes a new front desk staff tells us we are making too much noise. My husband is fed up at that point and has the kids leave the room in various states of undress. I stay in the room to pack up quietly. Guess what happens 15 minutes later, the phone rings. We are getting complaints even when we are quiet. I went downstairs and confronted the front desk person about him being the third person whom I told over three shifts that the room phone does not work. I also ask him if he would like me to abuse my children to get them to shut up. Short of duct taping their mouths, toddlers are toddlers and this was the most family unfriendly experience we have ever had. Traveling is hard enough without feeling harassed by hotel staff and children-hating customers. The walls must be paper thin because my children were never scream, yelled or jumped up and down. I felt the entire experience to be hostile to a family with young kids. We will avoids this hotel in the future. I would suggest any family with young children avoid it as well. I don’t know what is worse: being threatened to be kicked out when your two year old cried after tripping and hurting herself or being threatened to be kicked out when someone else’s child is making normal noise and being singled out as the scapegoat.

It was a little difficult to find. Its located in a very nice neighborhood, very clean and pleasant looking. The hotel itself looks older. Painted over lots of times. I reserved a smoking room with a queen bed because i only needed an overnight stay. Its a small room, with tv, ac unit, and a bathroom and shower stall. The room said it included breakfast, which was an absolute bonus as that meant one less thing to stop for. I was notified the following morning that breakfast was not being offered vecause 'of covid' and they hadn't offered breakfast in 2 years. In the breakfast room there were numerous rolls of what looked like old carpet. I was not made aware of this when checking in. The sheets were stained, as were bits of the carpet in the room. There was also no garbage can in the room - which is more of a convenience thing I suppose, and no refrigerator or microwave (I was not expecting these amenities, but I was hopeful). The room included some towels and toiletries along with a hairdryer which I did not use. I think this is canon for ”you get what you pay for”.

Located on the high speed side, you can park for free, the room is clean and spacious, the bed is very comfortable, and the typical American breakfast is OK. The front desk reception is a little poor, the speech is weak, not cold or hot, not yin and yang, feeling uncomfortable, others are good.

When you stay at Holiday Inn Express & Suites Elyria, an IHG Hotel in Elyria, you'll be near the beach, within a 15-minute drive of Lake Erie and Crocker Park. This hotel is 11.4 mi (18.4 km) from Oberlin College and 1.3 mi (2.2 km) from Black River State Reservation.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.A complimentary breakfast is included.Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Wanted to give a 5 Star…but… Very friendly team, room on ground floor was quiet, clean and comfortable…breakfast buffet very plentiful and tasty. Responsive, safe shuttle to CLE, just a few minutes way. Really found this Holiday InnExpress to be a good place to stay….but, unable to get hot shower. Advised desk and at check out was advised that rooms on ground floor used to have jet tubs and you have to adjust shower water to near center, advised entire hotel will be renovated. No courtesy water bottles. Expectations as an InterContinental Ambassador were high….they came close.

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low