Guest User
February 17, 2024
If it wasn't so bad, I wouldn't have to write a review in the middle of the night while traveling!
1. When I checked in, the boss kept asking me how much I had booked for the room, and his tone was not very friendly. I told me that my family had booked it, and I had a lot of travel and couldn’t remember how much it cost, so he told me that it was more than 100. It's extremely cost-effective. Even though I wasn't feeling well at the time, I made the reservation half a month in advance. You set the price yourself. Even if there are any problems, it has nothing to do with me. It doesn't make sense for you to feel like I'm making a bargain now.
2. Because the room card was accidentally lost, I was told to charge 50. Although I also thought it was relatively expensive, I couldn’t refuse to pay. After all, I lost it. It was around 9 o’clock in the evening, and the child was about to go to bed, but he wouldn’t open the door. , just kept talking about money, and I said you open the door first and I want to go in and see if I forgot to pull out the card. He said there was only the master card and so on. It was a bunch of nonsense. It should be that his relatives and an aunt in her fifties couldn't stand it. You opened the door for her first and then went to replace the card. He finally opened the door and left without giving me the card. But my room was dark. I was confused. I called him later and told me to ask for money. The card was issued in the store nearby. He came back a few minutes later, but because it was quite late at the time, the child was very young and I was in a hurry to go to bed. I was in a hurry to wash him, so I forgot to give him the room card fee, so he sent a message at eight o'clock the next day, but because of the loud gongs and drums one night , the sound insulation of the room was extremely poor, the sound reached at least 90 decibels, so that the children who usually go to bed at nine o'clock finally fell asleep at 12 o'clock, so we did not wake up at eight o'clock. I saw the message at nine o'clock later, and the children did not wake up at that time either. He made a voice call and the child woke up, so I had the words in WeChat. I was confused. Not to mention it was only eight or nine o'clock, couldn't you see that we hadn't checked out? Can't you see that I'm taking the child by myself when I'm only five years old? I can still rely on you for 50 yuan. To be honest, I thought about contacting the Price Bureau later to confirm whether the charge was reasonable, but I forgot about it later. Firstly, I don’t have time, and secondly, I lost it. If you want to charge a higher price, it’s no problem. It was only because of my poor attitude throughout the whole process that I was asked to take care of the baby one-on-one and had to be evaluated in the middle of the night. It really made me feel extremely bad during my trip to Phoenix.
As for the hotel, real photos have been posted, and the conditions and hygiene are clear at a glance. Because he was dissatisfied with the cheap price I booked, I checked their hotel prices at that time. My room actually cost 700 to 800 yuan, and even more than 900 yuan. I would like to say that the price and conditions do not match even during a big holiday. Also, I would like to remind parents with children that this place is in a good location, right next to the wind bridge. You can enjoy the night view, but it is really noisy. My child has always been eight I fell asleep at nine o'clock, and I couldn't help but feel sleepy until 12 o'clock. Also, the balcony was not sealed, and there was no sound insulation problem with the sliding door of the room and balcony, so it was equivalent to living in a bar. I might have been excited yesterday. There were a lot of people. There was a man from Sichuan next door (no regional discrimination). He kept shouting for two hours. He kept shouting loudly and in various ways. At two o'clock in the morning, I couldn't bear it anymore. I went over and told him to shut up. Fortunately, he was reasonable. , it did stop, but the noisy surroundings didn’t really end until around three in the morning) This was the noisiest and worst stay I’ve ever had.
However, the location is good, the scenery is good, and there are a lot of B&Bs around. It’s better to find a good owner, so that you won’t feel depressed during the trip and stay up late to write a review because you are so tired. I hope you don’t think that I am deliberately making things difficult, and don’t try to contact me to modify or threaten me. Harassment, it may not be a bad thing to reflect on your own attitude and behavior, and the matter ends here.
Finally, I would like to thank Ctrip. I have never used it before. I did not expect that Ctrip provided good service from beginning to end during this trip and proactively solved any problems. The boss mentioned that Ctrip will help cover the price difference. It is indeed true. I originally thought about giving a good review after the trip (because Ctrip), I didn’t expect it to be a bad review, but the platform is indeed good. It was only this time that I discovered that Ctrip has the lowest price and the best service for the same hotel!
Original TextTranslation provided by Google