"An older hotel, but the breakfast was superb and definitely met high standards for Vienna. The room was clean and had a classic feel, but some of the facilities weren't very modern due to the hotel's age. If you want a kettle, you'll need to pay a 20 Euro deposit at the front desk."
"Smartments just within the walking distance from Wein Hbf, via the entrance near to Plaftorm 9,10,11 there, just next to SPAR Pronto mart. Inside the main train station you can find all you need so is very convenience. The hotel was highly with self serve register and check-in upon the arrival. However, there’s a receptionist at the front counter was very helpful, assigned the room for me adequately, truly appreciated. The room was equipped all your need just like the second home. WiFi and TV works well, except no aircon in the room, only with one small tower fan so may need to open the window during summer time. Overall is good stay. Thank you."
"Everything was good, location, lobby, reception, cleanliness. Just housekeeping tried to enter my rooms once at 8.00am and 2-3 times(8am, 10am and 11.15pm in the morning next day. They just knocked then tab the card without waiting. Feel really unsafe. Not sure why did they do that. It was still early. Told receptionist and he was sorry and said that it should not happen. That’s it."
"This is an excellent hotel! The staff are all wonderful, especially the restaurant servers who were incredibly professional. When I needed a spoon, they even wrapped it in a napkin before handing it to me. The hotel's environment and facilities are also very clean and tidy. There are many supermarkets nearby; Hofer is the most convenient, about a 3-minute walk, and Billa is also an option though it's a bit further. The hotel itself is clean and well-maintained. While it's a bit of a distance from the metro and bus, it's still manageable. Overall, it's a great value for money hotel with beautiful views."
"Warm and comfortable, good location, a bit far from the airport, the subway is not particularly close, it is not convenient to pull luggage, the small biscuits sent in the room are allergic, so I went to the hospital. The biscuit ingredients are not marked, it is recommended that the hotel improve"
"The bed is very small, it should be 80cm wide. I’m so skinny and I can’t even sleep on it🉐It’s uncomfortable when I turn over and it’s easy to roll off. The service is average. Even the front desk asked a man to show me the way to the elevator. He didn’t bother to move his feet. The door said he would help me with my luggage because🈶 I had to walk up the stairs to the front desk, but no one helped me no matter whether I was checking in or checking out... The hotel is old and has poor soundproofing. I could hear people walking outside the door and upstairs. Breakfast is quite rich and satisfying. The rest is just a good location. It’s not far from the Parliament Building. There are also supermarkets and bakeries next to it."
"Great location, perfect for a solo traveler. Had a really good experience.
The room is indeed quite small, but it's perfectly adequate. The bedding is super comfortable and soft.
**Environment:** It's very close to the subway station, with direct access to the airport. There are also a few nice cafes nearby.
**Facilities:** Standard toiletries are not provided, so remember to bring your own!
They charge a €100 deposit, which was refunded to my UK card in about a day."
"This hotel perfectly blends classic artistry with modern style, boasting an excellent location that puts iconic downtown attractions within easy walking distance. The rooms are spacious and thoughtfully designed, with meticulous attention to detail, and the executive lounge service is top-notch. Despite being in a bustling area, the interior remains remarkably quiet and comfortable. Whether you're looking to soak in the city's culture or seeking a high-standard accommodation experience, this is an impressive and ideal place to stay."
"This is a rather unusual hotel. The upper floors seem to be a youth hostel. The pros are its excellent location, very close to the subway, and well-equipped facilities like a restaurant, luggage storage, and a coffee area with vending machines. The staff were all very good.
However, there's one downside: my double room was on the first floor, not far from the lobby bar. It wasn't noisy when I went to bed, but at 3 or 5 AM, I was woken up by a group of people in the lobby bar. Then I heard someone shushing them, seemingly telling them to be quiet, but I was already awake.
The room was very large and tall, definitely cool in the summer. The bathroom was especially spacious.
When I arrived, a bunch of young people were smoking around the check-in entrance – smoking at the entrance/exit is really not acceptable."
"We had an absolutely wonderful stay! From the moment we arrived, the staff was incredibly welcoming and attentive. The room was immaculate, quiet, and offered a fantastic view of the city. We loved the breakfast selection—truly delicious and fresh."
Amazing
33 reviews
9.5/10
1 night
From €142
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9.2/10
Great
777613809The hotel room is spacious, well-equipped, clean, and meets a 4-star standard. We were given a courtyard-facing room, which was very quiet as it wasn't facing the street. The breakfast is excellent, and they even serve champagne on Sunday mornings. The hotel is only two intercity train stops from the Central Station, and it's just a few hundred meters walk from the train station. Nearby, there's a Lidl supermarket and many restaurants. Tram line 71 stops right outside the hotel; taking it to the left will take you to many city attractions. Turning left outside the hotel also leads directly to the entrance of the Belvedere Palace, which is incredibly convenient. I highly recommend this hotel to independent travelers!
Tthe solo traveler 3unbeatable location in terms of airport transit accessibility. there is a train station right across the road, and it connects directly (no stops) to the airport via express train(CAT). also, the major vienna tourist spots are all very near(walking distance) or easy to go because, again, the train station is so close.
the breakfast buffet had a good selection of food and were pretty tasty. the room felt clean enough upon arrival, although i did find a previous guest’s wifi info card under the bed. you can drink from the tap. the water tasted good enough.
GGuest UserI booked a family room for 4 people, 2 adults and 2 children. They don't allow an additional child. The location is very close to the main train station, and you can also walk to Belvedere Palace. There's a bus stop near Belvedere Palace that's much more convenient than taking the subway, as it goes directly to all the popular attractions in the Old Town, like the Musikverein, Karlskirche, Hofburg, museums, and City Hall… I only discovered this on the day we left! 😅 I bought a 48-hour transport pass, which felt like a better deal than the City Card, as the latter mainly offers discounts on attractions that you might not even use. With the transport pass, taking the train from the main station to the airport only costs 2.2 euros (half price for children). It takes 16 minutes to get to the airport, and even without the pass, it's not expensive – if I remember correctly, it's 2.9 euros. The hotel offers almost no service; it's mainly self-service. Housekeeping is supposedly every four days. Since we only stayed for 2 nights, it was acceptable, but I imagine it would be a bit uncomfortable for a longer stay.
GGuest UserThe hotel’s location is brilliant, right by the river. A reasonable walk from all the main sites in the centre but also a short walk away from public transport (tram, subway) if you prefer. The airport bus is just across the bridge - was very convenient. The staff were super friendly and helpful, offering me coffee and answering any questions I had. I asked for a room on a higher floor, and got one on the 7th floor which had decent views of the city. The room itself was perfect size, not too small and was clean. The bed was very comfortable! Good value for a 4* - I would highly recommend :)
PpipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
AAnonymous UserThe front desk staff were very enthusiastic. We asked for hot water and they immediately gave us a brand new kettle.
Because we checked in quite late, the room we were given only had one bar of signal, and the Wi-Fi wouldn't connect. Even mobile data was sometimes unusable because the signal was so bad. Plus, the bathroom door didn't have a lock; it seemed to be broken.
Since there were no other rooms available, we ended up having to stay in that room with the terrible signal.
FFEIBecause I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.
GGuest UserThe hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
UU38066Good design concept, with very well located apart next to the metro and trams, also with walking distance to HBF.
Superclean!
Good staff for cooking.
The big inconvenience has been that there is only one auto check-in machine and it didn't work at 14:00 when everyone was there to try to allocate. The on-line check-in works but doesn't provides any QR thoufh their text claims so (all the ten persons there had the same situation). And the rooms were finally available at 14:20, only then the machine started to delivee keys.
I will be back and hope this swlf-service peoblem no longwr exists.
LLeonardo Sant AnnaWell-located apartment, with several lines within a 5-minute walk. Paid parking nearby using PAYUCA.
The small apartment had a slightly uncomfortable bed, but the bathroom had excellent shower pressure and temperature.
We were slightly inconvenienced upon arrival because the room we had been assigned smelled of cigarette smoke, even though smoking is prohibited. The cleaning staff was going to clean it again, but we asked if we could move. They immediately moved us to a slightly smaller room, but we were better served.
The kitchen in the new room didn't work; one burner wasn't working, and the other was even broken.
But since we had already moved in and only noticed it late at night, we didn't want to ask them again. There was no Wi-Fi.
The staff was very friendly and quick.