Best Hotels in Los Alcarrizos

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

The breakfast is very good, and the overall environment of the hotel is also very good! There is a small ** downstairs, saying that the exchange rate for local currency in ** is much better than at the front desk! In addition, the hotel also charges a 25% tax!

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

I would have given this hotel 5 stars were it not for its restaurant menu. It seriously needs an overhaul - it is all over the place (asian, mexican, hamburgers etc..). Choices for room service are the same as the restaurant with no real ”sandwich” or snack option (everyone does not eat hamburger and fries). I don't want to eat with a fork and knife on the bed. Grill cheese and a soup would have been a nice offering. We don't all eat meat. Breakfast was typical buffet style with an egg station. Pricey for the offerings, not amazing. However, the staff, location, cleanliness and rooms were excellent!! My daughter and I felt very safe. The small pool area is lovely. The gym and sauna were also very clean - wish I had more time to use all of the offerings. We were here for a family reunion and getting to meet ups was so easy and fast. Uber is so cheap and they come quickly with no hassles. Malls and restaurants are all around this location. So many upscale as well small Cafe type restaurants within walking distance. I really enjoyed my short stay at this Holiday Inn.

I would definitely consider staying at this property during my next trip to Santo Domingo. The property itself is beautiful and well-maintained. The staff is very nice. And also the pool is a great place to hang out. One of the better Radisson properties I have ever been to. A very good value. One thing to keep in mind: the breakfast is not free although at a lot of other hotels at this quality breakfast is free. It cost about $15 per person. My suggestion would be to look elsewhere. But other than that, it’s a fantastic place and great staff.

The hotel is very well placed to visit the capital on foot.. very pleasant staff, and small care. The breakfast is very nice and varied. The room with sea view, the possibility of drinking a glass on the pool terrace.. A small effort for French would be the little more !!!

Personalized service, excellent always with the client's best interest in mind. As the elevators are small, employees would get out of the elevator and walk up or down in order to follow Covid rules.. Breakfast buffet had a huge variety which slightly changed from day to day. Dinner menu is varried and the food fresh and well prepared. Premises are clean the room I had was spacious. Pool on the roof isn't anything to write home about but it's available. I personally found that pool/bar area a little tacky and the drink low quality and expensive. The gym area is outside the building and not the best. I used to stay at another big name hotel, I will go back to the W&P for sure. It was really good value.

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

From the moment I planned this birthday getaway with this hotel. It has been nothing but EXCELLENT SERVICE. My group had 14 rooms, and ALL rooms were 150% clean. The front desk, bell man, and of course the HOUSEKEEPING department were giving great customer service. I was very impressed with the breakfast restaurant, especially Maria. I love this hotel. I give this hotel 10 stars. The pool area and food was EXCELLENT. IF you are ever in Santo Domingo. Please don't hesitate and make your reservation with this hotel. Great rates, great location, and GREAT STAFF. BOOK NOW!!!

It had been over 5 years since my last visit and now will be returning frequently and back to only this hotel. The services were all excellent. From the moment I needed to chat while delayed and was in need of urgent services prior to check-in, to my 1am check-in, room services, restaurant dining with local colleagues, on-site pre-trip covid testing services, everything that I wanted and needed was made available and with a smile. Everyone is so pleasant and courteous. Love the staff and services here - the rooms were very clean and comfortable as well of course. Oh and I left something in my room which I realized after returning home and it was found by housekeeping and mailed to my house! THANK YOU TEAM JW MARRIOTT SANTO DOMINGO!!!