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5 star

Times Square Edition New York
4.4/584 Reviews

Times Square Edition New York

Times Square New York|0.29km from Winter Garden Theatre
The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They
Conrad New York Midtown
4.1/567 Reviews

Conrad New York Midtown

Midtown West New York|0.33km from Winter Garden Theatre
Upon entering, it gives a small boutique hotel feel due to the size of the lobby, but the rooms are anything but! Overall, a great relaxing stay that I wish was longer. This was one of the largest rooms I have had in a NYC hotel. Check-in by Cynthia was welcoming and seamless. The room was beautiful, Queen 1 BR suite that was nicely appointed with a small foyer that had a small, padded bench, comfortable living room with TV and large double doors leading into the BR. Make sure you open cabinets to find your mini-bar, and Nescafe coffee maker or you will miss it. But I liked that it was tucked away neatly. I would have loved a separate refrigerator to store my own beverages or any leftovers. If it was available, I did not see it need it this trip, but would inquire for a future stay. The room also had a walk-in closet/dressing room with a wide full-length mirror, and nice sized bathroom with glass walled walk in-shower. The bathroom wasn't large, but it the vanity was large enough for 2 people to store their toiletries, also with the walk-in closet right outside of the bathroom door, there was extra storage if needed. The bed was one of the most comfortable hotel beds I have slept in. My room was in the middle section of floors available, my views were nice enough but nothing to write home about. It you are looking for a beautiful NYC Skyline view ask for a higher floor, or room with a view, I did not request it, but I believe they would have done their best to accommodate if I had. There is an on-site restaurant Dabble. The food (breakfast) was good (not spectacular), but convenient given my stay, pricey $25-50 per person - but it is Manhattan, and this is a 5-star hotel, so I wasn't surprised at the price- you pay for convenience and or you eat there because you may have credits given your level of rewards membership which was my experience. I was happy to have that as an option and did appreciate the convenience. I would definitely return and will recommend to friends looking to elevate their NYC hotel experience.

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Explore Guest Reviews of Hotels in New York

Searching for hotels near Winter Garden Theatre? Compare room rates and reviews to find your ideal stay.
The Pearl Hotel
4.3/5102 Reviews
Times Square
There are not many people who comment on it. The hotel is on 49th Street between 7th and 8th Avenues. The roads in Manhattan are easy to recognize, just right and street. Start on Fifth Avenue and then sixth, seventh, Broadway and eighth. In the middle is the street. The Port Authority's main station (that is, the coach station) is on 42nd Street, Times Square is on 47th Street, and the subway can be a 50th Street station, very close. A lot of food nearby (Ichiran Ramen, Shake Burger, Michelin Steak House). The hotel is not a well-known brand in the chain, it is relatively small and not luxurious, but the price is not cheaper than the surrounding Marriott or the like. Last year, I stayed at Marriott very large. The exterior looks larger and more luxurious than this. After all, his infrastructure is very early. But this good place is closer to Times Square than the quiet Marriott there, rooms have microwaves, coffee machines, free fruit and apples, bananas, potato chips, ice water for 24 hours downstairs. There is coffee and tea on the second floor, and friends can sit there. There are slippers, umbrellas and toiletries in the room. L'Occitane. These are not available in American hotels. Dental appliances are not. I booked an agent's twin room at Ctrip at first, which was 500 yuan cheaper than the official website. There are two types of twin beds on the official website. One is ordinary and the other is a barrier-free room with a handrail. The difference between these two types is 500. The double bed marked on Ctrip did not say that it was an accessible room. I booked Ctrip for a small farmer. The fact that I got the room was a barrier-free room, and that 500 was not bad. And it was very low on the third floor. It was super dark in high-rise New York. I went to the front desk to upgrade the suite. The front desk gave me a good discount and added me 50 dollars a day. Hall, bedroom with double bed, double sofa bed in the hall, both bath and shower, and 3 cloakrooms with bathrobe hangers. Ctrip's hotel booking is really very metaphysical, the price and official website are not bad, the room type is difficult to determine, I have learned lessons before. Anyway, the hotel location is convenient and the facilities can be serviced or not. The price is not bad. People do not look at their choices. There is a parking lot on the side of the hotel, and you can also park on behalf of the guests. On the side is the Ambassador Theater staged by Ryoko Micura of Chicago, which is opposite the Mormon Theater.
Civilian NYC
4.3/5108 Reviews
Times Square
Finally a hotel that gets it. I become irritated when looking online at hotels and discover how many have succumbed to the gimmick of “resort fees” or “destination fees” to squeeze a few more dollars out of the traveler. I am not going to use the gym. A big breakfast does not interest me. I have my cell phone for long distance calls. I resent being forced to pay for “privileges” that I will not be using. Civilian makes it all so simple. Do you want to use the gym? Then pay for it. Do you want to have breakfast in the hotel? Then pay for it. It is all so simple! Customize your stay to your own preferences. Having gotten all that off my chest… As a solo traveler, I chose the ”Cozy Queen” which was adequate for me… big bed (very comfortable), big TV (with several OnDemand options), huge window facing the street (making the room bright and giving a sense that it is larger than perhaps it really is), and a larger bathroom than I have typically found in NYC. There is a bar on the second floor with a terrace overlooking the street. Inside is spacious and nicely decorated with miniature stage sets from Broadway shows. Civilian is less than a year old… everything is shiny and new. All the members of the staff whom I encountered were welcoming and pleasant and ready with a smile or greeting. Civilian is top notch!!
M Social Hotel Times Square New York
4.1/5128 Reviews
Times Square
Overall, I had a good experience in the hotel. The rooms are rather pricy but that’s normal in NY, especially if you have a room overlooking Times Square. The staff is (mostly) friendly and courteous. There is a 10$ voucher that you can use every day in the bar. They hotel has room service which is not a given in NY after the COVID related down scaling of services in hotels due to lack of guests and staff. The food is OK, though the quality and quantity varies from day to day. Be careful with your laundry service. I overlooked that the day I was handing in my laundry was a holiday and I was charged a hefty $140 for a few underwear, T Shirts and socks due to an additional holiday/Sunday fee. However, after raising the matter with the hotel manager - who handled the matter in a very friendly and professional manner unlike the operator I spoke to first - a discount was added to my bill that compensated for the additional holiday laundry fee. Since it was me that had overlooked the holiday, this was a nice and welcome gesture that I much appreciated. Overall, the hotel can be recommended though the rooms are a little too small for the price. They are, however, modern, clean and comfortable.
W New York - Times Square
3.8/5124 Reviews
Times Square
Great location for a person seeking the heart of Times Square. There are various levels of rooms so don’t be offended if you don’t book a city view and then get a window with a view of a building. The entrance was decent, yet for a W hotel, I never saw a doorman on site. We never had staff assist us with our bags either. The initial impression after the primary door is decent. They turned it into an sort of underwater experience. With this being said the four nights we stayed there I also never once saw a security guard as you first enter leaving a bit of safety concerns up for grabs. From there you have to catch an elevator up to the main lobby which is nicely decorated. Upon checking in don’t expect to be greeted with a smile (even if you have rank as a bonvoy member). Just get your key and go. As for the room the overall appearance is dependent upon the level of room you choose, so to be impartial I won’t give my opinion on the rooms. I will though, continue to comment on the lackluster service as that aspect should be stellar across the board. Upon asking for recommendations for the city we were handed a crumbled, partially torn paper with a generous number of locations, no additional information was provided by the staff. The night before checking out I found myself in need of a razor. I called guest services and they advised they’d be able to provide one. 40 minutes had passed and still no razor. After burning much time just waiting, I decided it would probably be faster for me to walk to CVS buy one and come back (which it was). Again, I mention the location is prime Times Square making every item the hotel forgets to bring you, easily found and easily accessible by foot. The cocktails at the “Living Room” bar are horrible. They range from $20-25 per cocktail and if you light a cigarette near it, you’ll probably catch on fire from the amount of unshaken liquor in the glass. A heavy pour isn’t always a good pour especially when you’re looking to actually be able to walk the city. We have the living room bar 3 tries before deciding to just have our first set of cocktails outside of the establishment. A benefit is that the W gives you $25 to spend at the bar daily with your $25 resort fee. For the first time in my life free wasn’t actually better. I really would love a call from someone at the establishment as I am certain the experiences my wife and I dealt with are not the “norm”. Overall, do not recommend. I would recommend The NY Marriott Marquis.
The Time New York
3.9/5107 Reviews
Times Square
I highly recommend The Time Hotel! Great location, wonderful service, especially Dee! She remembered us from our stay before Covid and was as accommodating as ever, making us so comfortable. The Spiritualized rock band was staying there while we were there and they were a great group. We will be back!
Residence Inn by Marriott New York Manhattan/Central Park
4.6/5131 Reviews
Midtown West
We stayed here for a week in May and loved it! We were nervous after reading negative reviews but really can't understand what reviewers were complaining about as that was not our experience at all. As 3 females travelling we always felt safe here - Central Park was 10 minutes one way and Times Square was 10 minutes the other way, it's a perfect location. We loved the view from our room at night time when New York was all lit up. Our room was spacious with a big bathroom, always well stocked with plenty of towels and toiletries. The little kitchenette was very handy when we bought drinks and groceries, or took boxes up from breakfast. Talking of breakfast this was fantastic - a huge room with plenty of seating and a massive array of fresh food always being restocked by the plenty of staff milling around answering any queries and cleaning up. There was a gentleman who was always clearing away tables and emptying the bins and was friendly and helpful. He obviously loved little kids and would pay special attention to families who were juggling their kids while also trying to have breakfast. A couple of times we saw him produce a packaged cookie from his back pocket to give to a little one and their little faces lit up and the parents were always so pleased that someone was paying attention to their kids - we thought this was lovely and such a personal touch. We've read other reviews that the breakfast room was too small with a limited range but that is not the case at all - it was brilliant - best of all they provide boxes so that you can take foodstuffs away with you which we did all the time and could then store in our in room fridge. We never saw the cleaners but they did an amazing job and twice they did our washing up! We never had that before and it was a pleasant surprise as we were intending to do it when we got back in the evening. The front desk staff were friendly and helpful and one young lady receptionist always gave us a wave and a smile as we passed by as she recognised us after a couple of days, though she always struggled to understand our English accents! The concierge guys were brilliant and so helpful. I can't remember their names except for the one with a film star name - Orlando. They answered all our annoying tourist questions and one of the guys, when we asked about a cab, took us up to the corner and used his whistle to stop a cab, opened the door and sent us on our way - such a nice personal touch which made us feel cared for. The air conditioning in our room was very effective and was not noisy at all so maybe the people who mentioned it were just unlucky. Yes the elevators did make a noise but not that you couldn't sleep. We loved New York and would like to return and will definitely stay here again - I would 100% recommend staying here.

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