Best Hotels in Nocatee

On July 5, I booked a room for 2 nights at this location through the Hilton website. I purchased the Hilton honor advanced purchase rate (which is non cancelable). Today the Hilton honors rate is $30 less on the Hilton site and much less on 3rd party sites. As a Hilton member where I booked events and meetings at Hilton properties, I thought there will be no problem with a rate adjustment (right?) I am a HONORS MEMBER. WRONG!!! The run around and wait time I experienced was more than an hour. I spoke with 3 people who all blamed the next person. The first woman said her screen wouldn't allow her to change the rate so she sent me to Louis at the Hilton advanced purchased dept. Louis said there was nothing she could do because it was their policy not to adjust rates on a pre purchased reservation. She also said the first person gave wrong information. I asked to speak to a supervisor. This woman named Satima said because I purchased the room on July 5 and today was July 17 that was more than 2 weeks ago. Wrong....do your math that's 12 days ago. She worked in the ”Diamond department” which she said was part of Hilton Corporate. So each employee blamed something for why they couldn't adjust the rate. Now when I called the hotel directly at 904-280-1661 they don't answer and eventually it goes to a disconnected cell phone number. So what are the advantages of being a Hilton Honors member? Nothing as far as I can see and their customer service is horrible. Stay at Marriott or Hyatt or any place else but not at a Hilton. You would think that after Covid they would do anything to keep business. This is just really bad business and a scam to keep money. Next I will call my credit card company. Just thought I should share this because being ripped off by this company is something that people should be aware of and should steer clear of pre paid rates and anything Hilton.

With a stay at Courtyard by Marriott Jacksonville Flagler Center in Jacksonville (Southside), you'll be within a 15-minute drive of St. Johns Town Center and University of North Florida. This hotel is 14.1 mi (22.7 km) from Jacksonville Naval Air Station and 15.5 mi (24.9 km) from Mayo Clinic Florida.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.Satisfy your appetite at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 588 square feet (55 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

We enjoyed our stay. Staff was amazing at check in and answering questions. Great room and balcony view, love it. Room cleaned and sanitized well. Breakfast was fresh and hot as well as staff were friendly and helpful.

The service in this hotel is very good!

Everything was good just had no hot water, did not address it while I was there because I was in and out of doctor’s appointments all day and was too tired to worry about it. Staff was extremely friendly especially the night time front attendant.

If you’re looking for someplace that is slightly below the standards of a Motel 6, I believe this hotel is right for you. I’ve been an HHonors member for 23 yrs and loyal enough that I’ve been Diamond for several years now, so I am very familiar with Hilton standards. Over the past year I’ve shifted to Marriott because of a string of issues, from bad properties to corporate doing away with Executive Lounges and other perks. This Hampton Inn is a great example of how bad things can get when Hilton stops inspecting properties or caring about reputation. The room should’ve been remodeled at least five years ago. The window was so dirty inside and out that I couldn’t see through it. The bedding was terrible and the mattress was garbage. Biggest waste of points ever. When I went to breakfast each morning the staff were busy texting and super unfriendly, even when offered a Russian greeting. The last day of my stay the two women running the breakfast were both on their phones, leaning against the breakfast bar right in front of the food. I waited and one of them finally moved. I grabbed breakfast (avoid the sausage and eggs at all cost), but became frustrated when I couldn’t get the other woman to move from in front of the condiments and seasoning. I tried English, Russian and even Spanish (I’d heard them speaking Russian the day prior) but it was like talking to a rock. I was interrupting their social time and they weren’t allowing it. I tried to tell the manager about it and he seemed outright hostile that I’d even mention it. The truly sad part is this franchise is run by a company that has a Residence Inn next door. That property is excellent- 5/5 stars with a great staff and manager. Perhaps Marriott just pays more…whatever the case- I believe you should avoid this place at all cost.

We are proud to showcase our brand new hotel & to allow you to experience our superior levels of service.Located in the heart of southern Jacksonville’s most desirable area, we are conveniently located just minutes from Baptist Medical Center South, Citibank, Siemens, Ernst & Young, and GE. Centrally located to St. Augustine & Downtown Jacksonville, our modern design brings together a focus on essentials & comfort. We focus on clean, consistently friendly, & comfortable stays. Whether it be business or leisure, our proximity to the JT Butler Blvd/FL 202 & Interstate 95, will take you just minutes from your next destination.Our Express Start Breakfast includes all the best offerings like egg white omelets, made to order pancakes, & our breakfast secret weapon, cinnamon rolls. At the brand-new Holiday Inn Express & Suites South/Bartram Park, guest experience is our top focus. With Express Recharge, we’ve focused on pillows, power & playtime with triple layered bedding, industry leading mattresses & your choice of soft/firm pillows. Charging stations abound. Our staff is very excited to welcome you to the newest hotel in Bartram Park, the Holiday Inn Express & Suites South/Bartram Park.

A stay at Comfort Suites Baymeadows Near Butler Blvd places you in the heart of Jacksonville, within a 10-minute drive of The Avenues and Saint Vincent's Medical Center Southside. This hotel is 4.8 mi (7.7 km) from St. Johns Town Center and 7.5 mi (12.1 km) from University of North Florida.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 112 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

First the good - Excellent service at bar, restaurant, and front desk. Recognized titanium status multiple times, which is nice. Filled all requests for water, coffee, towels, and blankets to cover the bloodstained, disgusting furniture in the room. No complaints about the staff. The views from the patio in our Villa were exceptional and relaxing after golf at TPC. The discount on golf at TPC is great too! Now the bad - The Villas are at least 5 -7 years past their renovate by date. Incredibly dirty. Maid service was horrendous. Hair and dirt everywhere, urine smell, trash on the floor, etc., etc. Someone spilled coffee outside our room and it sat there for 4 days. I've never experienced this level of dirtyness in any Marriott property ever, despite numerous requests for cleaning. The furniture in the room was beat up and seriously stained. We put blankets over everything to sit on it. The restaurant furniture is frayed and stained, as well. We also felt nickel and dimed with the $7.50 upcharge for scrambled eggs on the complimentary breakfast and the $20 fee to park in front of your Villa. Where else were we to park? The resort needs a major renovation. I'm not sure how they retain the Marriott flag. It's a shame, because it could be really nice hotel. If they rebranded as a Fairfield Inn (as the Ritz Carlton in St. Thomas did) to gut the Villas, we'd get it, but it would still be dirty and tired.

On my way back from Miami, I decided to stay in this hotel. The price / performance ratio is still relatively high. As a hotel for a night's rest, it is better to have breakfast with meatloaf, sausage and scrambled eggs (not the taste of Chinese people) and you can make crepes The cake is crispy and soft inside, and it's warm and suitable for my taste. I stayed in the main building near Lobby because it was late November and the weather was a bit cold. The air-conditioning in the main building was not single-control. Even though the central air conditioner has no hot air, it is still a bit cold to sleep anyway! I like the warmth in the room. Those who are afraid of the cold must choose the room in the secondary building (the second floor next to it). Although the air conditioner is a bit loud, it is better than freezing.