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Explore Guest Reviews of Hotels in Tulum

Searching for hotels near Cenote Pedrín Fenómeno? Compare room rates and reviews to find your ideal stay.
Nerea Tulum
4.5/550 Reviews
Tankah Bay
My boyfriend and I stayed at Nerea for 3 nights in the middle of September 2023. We rented a car and drove from the Cancun airport to Tulum, which took about 1.5 hours. If you plan to drive yourself, familiarize yourself with the location of the hotel because there is no signage off the main highway and it's likely your cell phone wifi won't work. The hotel is chic, peaceful, and exclusive. We felt like the only ones there, even though the hotel was probably at half occupancy. Isabel at the front desk welcomed us and made us feel at home. She gave us a very thorough tour of the property and our room (plus we got delicious a non-alcoholic welcome drink!) Our room had a partial ocean-view and was above the pool. Pretty quiet, although we did hear a little foot traffic from the room directly above us. The bed was comfortable, however something was a little off-balance, meaning every time I flipped around while laying down, it made a noise. Again, not bad enough for me to say anything, but I'm really easy-going so it may be more of an issue for others. There's not a ton of privacy between the bathroom and the bedroom area. Personally, I didn't mind this. But my boyfriend would have liked to keep a little more ”mystery.” LOVED the shower. Didn't use the tub, but it looked relaxing. The lotion they stock in the room is really nice. And double sinks!! A must, in my opinion. The room has a mini bar with some water, soft drinks, and a few beers and can be re-stocked each day if you'd like. Take advantage of it!! They include breakfast with your stay, which is a nice touch and yummy. The beach is small but again, super private which I loved. The sea**** during our stay was not bad at all. My boyfriend and I enjoyed the complimentary kayaks one day. THE BEST PART is that there is a cenote within walking distance of the hotel! Literally, a 3 minute walk down the road. It's $10 to access it, probably more if you want snorkel gear (we did not.) My advice to the hotel is strike a deal with the people who operate the cenote and offer complimentary access for your guests for the duration of their stay. We didn't bring any pesos with us (rookie mistake) but luckily the front desk will exchange up to $60/day during your stay. I think they had an exchange rate of $16. The only con (and it's likely not a con for everyone) is that the location of the hotel is about 30 minutes from the Hotel Zone where all of the beach clubs & trendy restaurants are. Luckily, we had a car and could avoid what I imagine are massively expensive taxi rides. We drove to the hotel zone twice and into city center multiple times (city center is only about 15 min away.) Driving to/around the hotel zone is insane and I can't imagine what it's like in high season. If the party vibe is your thing, stay in the hotel zone so that you don't have to really drive anywhere. If you want a calm and peaceful stay in Tulum, I can't imagine a better place to do it than Nerea. It was my hands-dow
Wakax Hacienda - Cenote & Boutique Hotel
4.7/525 Reviews
Soliman Bay
我住過的最好的叢林酒店 沒有之一 有免費自行車 皮划艇 還有洞穴探險活動 就是附近衹有一家餐廳可以選擇 而且價格略貴
O' Tulum Boutique Hotel - Adults Only
4.2/5102 Reviews
Soliman Bay
First, some context. The author of this review had over 25 years of senior management experience in the resort industry, has stayed at hundreds of hotels in over 80 countries, and visited Mexico more than a dozen times. You drive around eight miles on a dirt road to get to O Tulum. This would not be a negative for us if the delightful description and pictures were real. They aren’t. The photos on the web site grossly misrepresent the units and pretty much everything else. The reserved unit (pool view) was so unacceptable we forfeited a nonrefundable night rather than stay in it. We did stay one night by paying extra for a honeymoon suite, which was pleasant but not a rave. The pool view unit on the second floor was a tiny, dark concrete box whose main view was a fence. The “honeymoon suite” was bright, overlooking the pool with ocean behind it. But it was run down in many areas and certainly not luxurious or worth the price. The beach in front of the property is rocky and not really swimmable or even very walkable. My only explanation for the many high reviews is that the staff, who were in fact quite nice, coached guests to rave. You can, I hope, do better.
Mereva Tulum
4.3/568 Reviews
Tankah Bay
a great hotel with extremely friendly staff! The cleanliness was outstanding. We had a room with partial sea view and were so happy with it! Right across the way we could swim in the cenote.
K NAJ Community
4.5/58 Reviews
Giezi was amazing to connect with when ever I need it anything, she was on it! Had an amazing time will be coming back for sure.
Alea Tulum
4.4/5101 Reviews
Tankah Bay
Nice Hotel at the beach. Not a good beach, a lot of rocks. Quit place. Youtube have to take a taxi from the Hotel, fixed price 500 pesos to tulum. Its very expencive. A bottle of water in the restaurant was 200 pesos, crazy!! Nice service. Varm drinks in the minibar, ask for ice bucket.

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