Check other Hakone hotels

Breakfast

Yumoto Fujiya Hotel

9.3/10Great889 Reviews
Hakone Yumoto Hakone|0.19km from city center
This was my second stay at Yumoto Fujiya Hotel, and it's always the hotel with the best environment and largest rooms during my two-week trips to Japan. The room has a tatami area, which is perfect for relaxing and chatting. Waking up in the morning and standing on the balcony, you're greeted by lush greenery and the sound of a gurgling stream – it's an absolute treat for both body and mind. The bathroom and vanity area in the room are well-arranged, highly functional, and very thoughtfully designed. Plus, the breakfast is delicious! 😋
FromUS$160

Hotel Indigo HAKONE GORA by IHG

9/10Great609 Reviews
Gora/Sengokuhara Hakone|5.6km from city center
My main reason for choosing Hotel Indigo was the expectation that a foreign hotel would offer more diverse food options than traditional Japanese cuisine, and that the rooms would be more modern. Both expectations were met, which was great. However, the hotel's location is quite remote, making it difficult to walk to Gora Station. Thankfully, the hotel provides a shuttle service to the station from 10 AM to 6 PM. If you plan to take the shuttle to Odawara, remember to book it in advance at the front desk. There's also an unsightly warehouse-like structure next to the hotel, which is a bit of a letdown considering how secluded the location already is – it really spoils the view. Around 90% of the guests here seem to be Western tourists, likely in groups, as the breakfast area was almost full before 8 AM. For dinner, we decided to eat near Gora Station and had some excellent unagi (eel) rice. A taxi back to the hotel cost us 700 yen. For first-time visitors to Hakone, I'd recommend staying in Hakone-Yumoto instead, as it's livelier, offers more dining choices, and has more convenient transportation. Also, the hotel's public bath is mixed-gender, requiring you to bring your own swimwear or borrow special attire from the front desk, which I found a bit inconvenient, so I didn't end up using it.
FromUS$190

Hakone Kowakien Ten-yu

9.3/10Great848 Reviews
Kowakidani/Miyanoshita Hakone|5.7km from city center
The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
FromUS$280

Tenseien

9/10Great250 Reviews
Hakone Yumoto Hakone|1.19km from city center
I booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!
FromUS$121

Hoshino Resorts KAI Hakone

9.2/10Great47 Reviews
Hakone Yumoto Hakone|2.3km from city center
Hotels in Hakone are generally expensive, but Kai Hakone offers a pretty good value for money. Room: We booked a standard room. It was newly renovated, clean, bright, and well-designed with a great view. Very comfortable stay. Onsen: The public bath isn't large, with one open-air bath for men and one for women, both overlooking the valley. It's small but charming. The baths switch locations between morning and evening. The lemon water is delicious. Other Activities: There's a tea house in the common area with a beautiful view. They offer complimentary tea and snacks in the afternoon, and local shochu in the evening (though it wasn't great). You can also book a local yosegi woodworking activity. The lobby also provides free tea and water all day. Food: Breakfast and dinner are provided. Post-pandemic, the quality of dining at Kai is not comparable to pre-pandemic times, especially breakfast. Overall, the food is decent with some thoughtful touches, and their desserts are particularly good. I'd recommend staying for 1-2 nights. Currently, the restaurant only offers two dinner menus plus a vegetarian option, and for breakfast, one Chinese and one Western set. So, for our 3-night stay, the dining experience on the third day felt a bit underwhelming. Location: It's located halfway up a mountain, so you'll mostly rely on taxis for getting around. It's about 1500 yen from Hakone-Yumoto Station.
FromUS$391

Hakone Pax Yoshino

8.7/10Very Good214 Reviews
Hakone Yumoto Hakone|1km from city center
Facilities: The hotel's facilities are pretty good, even better than where I stayed in Lake Yamanaka. Cleanliness: Not bad. Environment: Hakone is very comfortable. Service: I booked a private onsen, which I found very refreshing for 3000 yen. Since it was off-season, it was available on the day, but I recommend going during daylight as it's pitch black at night. Japanese cuisine is all about presentation; it's not particularly tasty, and the breakfast wasn't great either. It just looks good, that's all. I booked it for over 1800 during the off-season and didn't choose a tatami room; the bed was comfortable.
FromUS$130

Shiki wo Ajiwau Yado Yamano Chaya

9.3/10Great46 Reviews
Hakone Yumoto Hakone|1.39km from city center
Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
FromUS$273

Hakone Ashinoko Hanaori

9.2/10Great471 Reviews
Lake Ashi Hakone|9.95km from city center
I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.
FromUS$159

Fujiya Hotel

9.2/10Great226 Reviews
Kowakidani/Miyanoshita Hakone|4.55km from city center
Every city's soul resides in a hotel. The Peace Hotel in Shanghai, the Imperial Hotel in Tokyo, the Ritz Paris. These masterpieces, born from local spirit, aesthetics, and a unique mission, are irreplaceable classics, forever one-of-a-kind. They are undeniably the ultimate experiences to explore in these great cities. In 1871, a 20-year-old Japanese man moved to America for work. After saving enough money, he returned to Japan during the Meiji Restoration and enrolled at Keio University. There, he was enlightened by Fukuzawa Yukichi, the father of modern Japan, and first realized the importance of international tourism. In the same year (1874), Emperor Guangxu was only 3 years old; the gears of history began to turn. Fukuzawa's portrait is still on Japan's highest denomination banknote today. The young man, Yamaguchi, realized that Japan didn't have a true hotel for foreigners. So he picked up a blank piece of paper and began to draw the blueprint for Japan's future state guesthouse: 1. A place foreigners would love most. 2. Close to Tokyo, with beautiful scenery. 3. Must have natural hot springs. The intersection of these three coordinates landed in the Miyanoshita area of Hakone. In 1878, Japan's first resort hotel – Fujiya Hotel – was born. However, fate was cruel; just 5 years later, a major fire engulfed the hotel, along with all records since its opening, turning everything to ash. The once eternal legacy became as thin as a wisp of smoke. Fortunately, Yamaguchi resolutely chose to rebuild. In 1891, the new building was completed and has been operating ever since. The symmetrical facade and main entrance portico emphasize a solemn ”frontality.” Inside, there are sofas, fireplaces, and radiators. Even the height of the doorknobs and beds was customized to suit the stature of Westerners. Yet, at the same time, the graceful curves of the Japanese roof, vermillion railings, and dragon wood carvings constantly remind you – this is Japan. No other hotel can better interpret the four characters ”Wa-Yo setchū” (a blend of Japanese and Western styles) than Fujiya Hotel. During the war, it interned over 70 European and Central/South American diplomats. Over a hundred years, the countless celebrities, dignitaries, and royals it hosted are dazzling: Charlie Chaplin, John Lennon, Albert Einstein, Yukio Mishima, The King of Belgium, the Crown Prince of Sweden, the Duke of Windsor, Emperor Hirohito, the Last Emperor Puyi, Chiang Kai-shek... For nearly 150 years, Fujiya Hotel has witnessed the collapse of countless colossal powers. How many kings and generals once stood by its west-facing windows, witnessing the twilight of their empires? I checked in during early summer, like pushing open a door to time. The hustle and bustle had long faded, but it still retained its former glory, humbly yet proudly refusing to awaken. Time stands still here, leaving amber-like imprints, as if nothing has ever truly left.
FromUS$212

Hakone Hotel

9.1/10Great277 Reviews
Lake Ashi Hakone|8.68km from city center
This Hakone hotel is a tranquil lakeside retreat. Despite being over 100 years old, it shows no signs of its age. The front desk staff were courteous and welcoming. The bedding and towels in the rooms were clean and tidy. Breakfast was a delightful experience, with fresh ingredients and a wide variety of both Japanese and Western dishes, ensuring a great start to the day. The hot spring bath, though not large, was clean and cozy. Stepping out of the side door of the restaurant, you're greeted by an open lawn, and directly ahead, the shimmering Lake Ashi, with its harbor full of sightseeing boats and small motorboats. Enjoying a rich coffee while sitting by the lake, feeling the cool breeze, was incredibly pleasant and relaxing. This stay left us with wonderful memories, and we've already promised ourselves a return visit.
FromUS$142

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Hot spring

The Prince Hakone Lake Ashinoko

9.4/10Amazing407 Reviews
Lake Ashi Hakone|9.21km from city center
This hotel is absolutely stunning.  The view of Lake Ashi from our room was truly breathtaking.  The staff were incredibly helpful throughout our stay, and the buffet dinner was delicious with plenty of variety.  The location is excellent — just a short distance from the ropeway and the sightseeing cruise. You can also take the No. 3 bus from Togendai directly to the hotel, which helped us save money on taxi fares.   There’s a large shopping complex right next door, and I highly recommend the bakery, the staff were wonderful and the pastries were excellent.   We did experience a typhoon during our stay, and a little more advance warning from the hotel would have been appreciated.  However, we were able to leave early enough to avoid and arrived safely at our next hotel.
FromUS$208

Hyatt Regency Hakone Resort and Spa

9.4/10Amazing106 Reviews
Gora/Sengokuhara Hakone|6.62km from city center
The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.
FromUS$226

Hotel Okada

8.9/10Very Good160 Reviews
Hakone Yumoto Hakone|1.51km from city center
My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience. • Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special. • The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail. • Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options. • Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.
FromUS$140

Hakone Suishoen

9.7/10Amazing72 Reviews
Kowakidani/Miyanoshita Hakone|5.43km from city center
The place was spotless, the environment was beautiful, and the staff were incredibly friendly and helpful. Even though English wasn't their strong suit, they used translation apps effectively to communicate. We weren't aware they offered a pick-up service, so we took a taxi there. However, they kindly provided a drop-off service to the station when we left. They also patiently explained which station had luggage lockers, as we were planning to move on to a different location the next day. If we hadn't already made other plans, staying two nights would have been ideal. The dining experience felt like a hotel's set course meal. While dinner was a little slow, the overall experience was excellent, and the dining staff were all wonderful. We also had pleasant encounters with local Japanese people in the public baths; they were very friendly. One even waited outside to recommend some ice cream to us! Overall, I had a fantastic impression of Hakone.
FromUS$582

Hakone Sengokuhara Prince Hotel

9.2/10Great105 Reviews
Gora/Sengokuhara Hakone|10.6km from city center
Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.
FromUS$139

Hakonenomori Okada

8.6/10Very Good287 Reviews
Hakone Yumoto Hakone|1.6km from city center
One of our best stay in Japan! The set meal, especially the dinner are awesome (at least for us Asian). We also enjoyed the room, amenity provided and flawless service. Hot spring is great, combined with free massage chair is heaven. It’s on a steep slope so if you don’t drive that would be some challenge.
FromUS$79

Setsugetsuka

9.1/10Great1109 Reviews
Gora/Sengokuhara Hakone|5.68km from city center
Overall, my stay was very satisfying. The hotel environment is quiet and comfortable; the moment you walk in, you feel a sense of relaxation, making it perfect for a weekend getaway. The room was clean and tidy, with a cozy atmosphere, and the bedding was soft, ensuring a very comfortable sleep. The hot springs are definitely the highlight of this hotel. The water is clear, and the temperature is just right, leaving you feeling completely relaxed after a soak. The different pools are also thoughtfully designed, with unique characteristics for both indoor and outdoor options. The outdoor hot springs, in particular, offer a truly delightful experience in a natural setting. Service also deserves praise. The staff were friendly and patient in answering any questions, making me feel well looked after. All in all, it was a very relaxing and pleasant stay. If I have the chance in the future, I would definitely consider coming back and highly recommend it to anyone looking to rest well and enjoy some hot springs.
FromUS$185

Odakyu Hotel de Yama

9.3/10Great456 Reviews
Lake Ashi Hakone|8.33km from city center
The room is spacious as advertised, the hotel is a bit old but overall is still comfortable and relaxing. The in room hot spring is awesome with nice view of the lake. The open air public bath is not very big but it's fine when no crowded. The observatory deck (Take the stairs from 4th floor) is slightly below expectations due to the handprints on the window but it's still a nice place to chill. The food for dinner and breakfast have limited choices but the taste is good. You can have the view of Mt Fuji outside the lounge on a clear sky day. Free shuttle from hotel is available to pick up at Motohakone pier and the bus (Hakone Free Pass) to Hakone Yumoto station is available at the front of the hotel.
FromUS$123

Hakone Suimeisou

9.2/10Great117 Reviews
Hakone Yumoto Hakone|0.35km from city center
The biggest advantage is probably its proximity to Yumoto Station. You don't even need to go upstairs from the second floor; just walk to the end, turn left, take the elevator down, walk forward, turn left, and you're there in two minutes. 1. I planned to explore Hakone during the day and knew I'd miss dinner, so I only booked breakfast instead of the half-board option. That turned out to be a great decision. I definitely got back to Yumoto after dinner service had ended. The breakfast looked beautiful in photos, but it was hard to eat. There wasn't really anything appealing; just a bunch of miscellaneous small dishes and pickles. 2. The private onsen needs to be booked in advance, but it was just okay. 3. If you have a lot of luggage, staying in Yumoto is more convenient for check-in, and there are other restaurants open at night. If you're traveling light in Hakone, I'd probably choose Gora, book dinner at the hotel, and explore the various museums around Gora. For a day trip, you don't need to see everything; just pick one or two places you like.
FromUS$266

Laforet Hakone Gora Yunosumika

8.9/10Very Good105 Reviews
Gora/Sengokuhara Hakone|6.44km from city center
The location was out of town so not so many shop around the hotel and you have to take a tram to town to get groceries etc. Buffet breakfast was nice so dont hae to stress. Private Onsen was great but need more instructions especially english. There was a shuttle service but no way to communicate with them unless you have a local sim. It was great stay but you need to be prepared for some logistics and walking or plan ahead with food/snacks etc.
FromUS$136

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Family friendly

Gyokutei

9.3/10Great13 Reviews
Hakone Yumoto Hakone|0.61km from city center
Great hotel! I like the environment and service. Their children's yukatas are very beautiful. I booked one night with two meals. The food was very good, beautiful and delicious. I ate a lot, but the wine and drinks need to be paid separately, but the price is reasonable. The plum wine is delicious. My parents like it very much. They said that staying for one night is too little. The room we stayed in was very large. We had 3 tatami mats for 3 adults and 2 children. There was also a small room with two beds for each of us to sleep separately without affecting each other. There was also a room dedicated to suitcases and yukatas, which was very convenient. There was an indoor hot spring in the room, which could be filled with water by itself like a bathtub. I think I could soak my feet at night, but there was no need. At first, when I booked the hotel, I thought it was a courtyard hot spring where I could take pictures. I was disappointed when I arrived at the hotel. It was actually an indoor bathtub. Fortunately, there was a public hot spring next to it, which was very convenient. It was just like taking a bath in the room. It was just a few steps away, but I couldn't take pictures. There was no scenery. This hot spring hotel is in the Japanese courtyard style. It looks good to take pictures. You can take beautiful pictures in your own room and courtyard. It's very photogenic! Although the language communication is all in Japanese, they will use their mobile phones to translate for you, so you can understand it better.
FromUS$477

Rakuten STAY VILLA Hakone Sengokuhara

9.1/10Great104 Reviews
Gora/Sengokuhara Hakone|10.08km from city center
The hotel is located in Sengokuhara, Mt. Hakone. Located on a mountain road, the brand sign is not obvious. It is dark and the street lights are weak and you can't even see the hotel's sign! I can’t even see the hotel when I reach my destination via navigation! It took me two trips to find it. The South Building is easier to find, but the North Building is really hard to find. After finding the sign for the North Building, you have to turn into an alley and then up a small slope to find it. Because we stayed for two nights in a row, there was a problem with the hotel's check-in tablet, and the staff spoke Chinese, English, and Japanese. The parking space of the North Building is not in front of the door. We need to take a detour and walk up the mountain. It is dark and there is no car light to pedestrian. They insist on asking us to park the car in this parking lot 15 minutes away. It is too dark and too dangerous. I request We parked in the unloading area for one night and didn't find a parking lot until the next day. We felt that it was dangerous to our safety. Unless it was in broad daylight, there was a lot of noise. For about two hours, the hotel staff did not allow us to park and called twice. Went to the room to find us, the trails they provided were even more impossible to walk at night. The next day we took a day trip, which was also dangerous. After walking for a while, we encountered a deer, which put us in a dilemma. Very angry about the parking issue. Other than that, the hotel room was ideal. The equipment is complete, but the on-site environment is a bit far from the photos. The hot spring is just a bathtub, and you can adjust the hot water temperature by yourself. 🤣🤣 Overall review: 👍The room is comfortable and well-equipped 👎🏻 Regardless of the parking space, you need to walk on unsafe roads for 15 minutes 👎🏻Road signs are not clearly displayed 👎🏻The hot spring water feels like constant temperature tap water Figure 1: A small hotel name sign on the road up the mountain Figure 2: The hotel improves parking lot signage Figure 3: A trail provided by hotel staff behind a house without street lights Pictures 4 and 5: We were looking for a parking lot in broad daylight and encountered a deer. Figure 6: There are no street lights on the entire road, making it very dangerous for pedestrians to walk on the road. Figure 7: Large hot spring bathtub Picture 8, 9: Overgrown footbath Figure 10, 11, 12: Indoor layout Figures 13 and 14: The hotel’s roadside sign Just think about it, it is very difficult to find your hotel destination in the dark night without street lights or clear instructions and relying only on navigation. Figure 15: Unloading area Figure 16: The lens of the tablet is blocked!
FromUS$240

Hakone Retreat Villa 1f

9.2/10Great74 Reviews
Gora/Sengokuhara Hakone|8.8km from city center
The hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw. However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good. Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly. The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options. The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.
FromUS$325

EN Resort Re'Cove Hakone

8.6/10Very Good211 Reviews
Gora/Sengokuhara Hakone|9.3km from city center
I first stayed at this hotel last year and was very satisfied with the service, environment, and convenient transportation. When I visited Hakone again this year, I chose to stay here a second time. The half-board plan (one night with two meals) was an excellent deal, especially since there aren't many dining options in the immediate area.
FromUS$105

Senkyoro

8.9/10Very Good31 Reviews
Gora/Sengokuhara Hakone|9.05km from city center
This is a satisfying ryokan that made me spend a very happy time in Hakone! Located right in front of the bus stop, it was good for tourists to visit Hakone Pass. I moved to the dormitory and it was just good - there is a convenience store on the walking street, so I bought a lot of food after check-in and ate it ㅎㅎ When we walked up from the entrance, the staff came out to meet us, so we felt welcomed from the beginning. Although it was a traditional hotel, we liked the clean rooms rather than being old. Especially the outdoor open-air bath was really the best !!! On the first evening, we used a public open-air bath, but there were few users, so we could enjoy it quietly. I'm happy! I want to go again because I have a review ㅠㅠ There are not many reviews of this ryokan, so I was worried when I made a reservation, so I write down the reviews hard. Although the price is expensive, I recommend it because I think it is a place that is worth it :)
FromUS$253

Hotel Okuyumoto

8.9/10Very Good21 Reviews
Hakone Yumoto Hakone|2.03km from city center
This time, I stayed here with my partner. The room was spacious and comfortable, and the food was delicious. The hot springs were very relaxing, and although the open-air bath was a little small, it was nice to be able to enjoy the view while soaking. The hotel has many services to enjoy during your stay, such as table tennis and a karaoke room (for a fee), and they also rent out board games and Othello. However, I was disappointed that the staff at the front desk seemed a little cold when I asked to rent a board game. Other than that, it was a very satisfying stay. They also offer a bus shuttle service, and I think it's great to be able to enjoy delicious food and hot springs at this price. I would like to stay here again if I have the opportunity.
FromUS$152

Temari

7.8/10Good8 Reviews
Hakone Yumoto Hakone|0.19km from city center
The apartment is located about 10 minutes walk from Hakone Yumoto station. Check in instructions was easy. The rooms were big and comfortable. Kitchen was a useful size, only thing is the ports and pans were slightly dirty.
FromUS$105

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen

8.9/10Very Good115 Reviews
Gora/Sengokuhara Hakone|6.45km from city center
Our stay was absolutely fantastic. The traditional Japanese room was spacious and super comfy. The onsen facilities were definitely the highlight, way better than I expected for the price we paid. They have 3 types: 1 indoor, 1 outdoor and 1 mixed. All these are bookable throughout the day, from 7am to 11pm and they are completely private. The ryokan is 15 minutes walking from Gora station, so if you arrive by train and you have luggage I recommend you check on google map how to get there with a bus, otherwise you’ll have to walk uphill for a while. The only negative point I can find is probably the breakfast, I tried both western and Japanese style, they are both quite pricy for what they are and I personally did not enjoy the Japanese one. Despite this I would totally come back if I ever visit Hakone again.
FromUS$86

SAKURAHOTEI

10/10Outstanding1 Reviews
Gora/Sengokuhara Hakone|9.4km from city center
面積很大，房間設施齊全，景觀非常好，很舒服
FromUS$69

GEOSPOT MOTOHAKONE A

9.3/10Great3 Reviews
Lake Ashi Hakone|7.01km from city center
The moment you step in, you're greeted by a rich woody scent. It's a newly completed property, and what I loved most was the private onsen, offering an exclusive space to relax. I'll definitely stay here again next time I visit Hakone!
FromUS$184

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5 star

The Hiramatsu Hotels & Resorts Sengokuhara Hakone

9.1/10Great50 Reviews
Gora/Sengokuhara Hakone|9.88km from city center
The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.
FromUS$271

Gora-Onsen　Setsugetsuka-Bettei　Suiun

9.6/10Amazing190 Reviews
Gora/Sengokuhara Hakone|5.84km from city center
Service: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!
FromUS$250

Kinnotake Sengokuhara

9.3/10Great49 Reviews
Gora/Sengokuhara Hakone|9.4km from city center
Yes, the hotel provides breakfast and dinner. The Japanese food is exquisite and the service is also very good. If the price/performance ratio is higher, it will be more enjoyable. I will go there again in the future. The private hot spring is very good and the service is very good.
FromUS$779

Gen Hakone Gora

8.9/10Very Good76 Reviews
Gora/Sengokuhara Hakone|6.29km from city center
Pros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks. Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
FromUS$558

Gora Hanaougi Madoka No Mori

9.7/10Amazing51 Reviews
Gora/Sengokuhara Hakone|6.78km from city center
From the moment we arrived, our stay felt magical. We booked a standard room for two nights with a dinner and breakfast package, and our cosy room even came with its own private onsen, such a treat. We were incredibly lucky that it snowed in Hakone during our visit. We wandered through the town as snowflakes fell around us, then spent the afternoon soaking in the Gora Onsen. Sitting in the steaming outdoor bath while snow drifted down was honestly unforgettable one of those rare travel moments you never stop talking about. A huge thank you to Mai and the wonderful staff at Gora for making our stay so special. Their warmth and hospitality made the experience even more memorable. We still talk about how incredible our time there was, and I would recommend Gora to anyone visiting Hakone. We’ll definitely be back.
FromUS$545

Sengokubara Cocon

9.8/10Outstanding7 Reviews
Gora/Sengokuhara Hakone|9.97km from city center
Our stay at the ancient and modern hotel in Xianshiyuan was perfect. After booking, the hotel immediately contacted to confirm the check-in time and diet preferences. This meticulous and intimate service was impressive. Due to the small number of rooms, the staff is very familiar with each guest, often can greet the name kindly, making people feel at home. The hotel is located in the mountains of Xianshiyuan, the environment is quiet; the hotel also raises three cute sheep, as if in a warm farm. The spare parts in the room are practical and intimate, and the details are thoughtful; if the weather is clear, you can overlook Mount Fuji from the room. The hot springs and bathing facilities are a good place to relax. Dining, one berth and two meals: dinner is exquisite French cuisine, with excellent ideas and presentation; breakfast is traditional Japanese cuisine, refreshing and local, and both meals are very satisfying. Overall, this stay left deep and good memories, is an ideal choice for a holiday to Hakone.
FromUS$918

Hakone Nica

9.3/10Great4 Reviews
Gora/Sengokuhara Hakone|5.14km from city center
I rarely comment, but this hotel is first-class both in terms of hardware and service. All drinks in the hotel are free, and dinner and breakfast are even better! ! ! Truly a treasure hotel. Although there are only 8 rooms.

Hakone Kowakien Hotel

9.3/10Great909 Reviews
Kowakidani/Miyanoshita Hakone|5.45km from city center
This was my second stay here. My previous visit with my child was so enjoyable that when a friend came to Japan, I brought them here for a night. Throughout our stay, the staff were incredibly kind and thoughtful. Both breakfast and dinner were very satisfying. However, at check-out, one particular staff member's attitude absolutely floored me. 1. For self-check-out, there were three machines. One was free, and there was no queue, so we just went ahead and used it. 2. After checking out, I wanted to inquire about the hotel shuttle and public bus routes and schedules, as we didn't have a car this time. Both manual check-out counters were busy with guests, so I stood behind them, waiting my turn. 3. Suddenly, a staff member came out from the side to guide guests queuing for check-out. She noticed I was inadvertently standing in front of the line she was directing. She gestured for me to move, and I apologized and immediately stepped aside. Then, when she had a moment, I asked her where I should queue to inquire about the hotel bus schedule. For some reason, she seemed extremely annoyed. She spoke to me with a blank expression for a couple of sentences, then realized I didn't speak Japanese, and that she couldn't explain it to me quickly. Our conversation wasn't even finished when she angrily turned and walked away... At first, I thought she was in a hurry to attend to the queuing guests, as it was peak check-out time, and that she'd get back to me. So I waited in a spot where I wouldn't bother her or her line. But then I realized she completely intended to ignore me! I just stood there waiting for her, hahaha. Eventually, I thought, 'This isn't right. Is getting a schedule really this difficult?' She was the only person available to ask, so I went up to her again and asked in English. She froze, looking at me with a surprised expression, perhaps not expecting me to come back after her impolite demeanor. So, she had to patiently, albeit reluctantly, quickly reply to me in English. I asked if she could give me a copy of the schedule. She didn't even say ”please wait a moment.” She just turned directly to the counter, grabbed a schedule, practically slapped it into my hand with a ”Pia!” sound, said absolutely nothing, and then spun around and walked away, hahaha. I even managed to say ”thank you” to her. I was stunned. A 2600 yen per night hotel, and in my two years in Japan, this was the first time I'd experienced such shockingly poor service. I suggest that during peak check-out times, more staff should be assigned, or essential information like schedules should be placed in a conspicuous location, which would also save staff the trouble. And while the hotel indicates Chinese-speaking service is available, if staff who only speak Chinese are discouraged from asking questions, then I suggest the hotel shouldn't be on platforms like Ctrip trying to attract Chinese customers in the first place.
FromUS$132

Yoshiike Ryokan

9.2/10Great217 Reviews
Hakone Yumoto Hakone|0.67km from city center
Stunning Historical Garden: The absolute highlight is their massive traditional Japanese garden. It feels like walking through a living postcard, with beautiful ponds, lush trees, and streaming water. To our surprise, we were greeted by fireflies at night while strolling after dinner. The natural hot spring water here is top-tier. We get almost 24-hour access to the relaxing indoor and outdoor baths (rotenburo). Soaking under the stars after a long day of exploring was pure bliss. Prime Location: It is incredibly convenient—just a flat, easy 7-minute walk from Hakone-Yumoto Station. No need to haul heavy bags up steep hills. The service is warm, welcoming, and attentive. The rooms are beautifully kept, offering that authentic, peaceful ryokan vibe. Traditional Japanese Breakfast. Dinner is a multi-course, traditional Kaiseki feast served right in the restaurant, which beautifully overlooks the illuminated evening garden.
FromUS$236

Hotel Green Plaza Hakone

8.9/10Very Good209 Reviews
Lake Ashi Hakone|9.21km from city center
Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods. The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.
FromUS$185

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Hakone Resorts review

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Hakone Yumoto Onsen Hakoneji Kaiun

9.6/10
Amazing
Posted on Jun 22, 2026
MYGuest User
I had a very enjoyable stay at this hotel in Hakone. The hotel is clean, well-maintained, and conveniently located just 750 meters from Hakone-Yumoto Station. The room was spacious and comfortable, and the check-in process was quick and efficient. Dinner was excellent - you can choose your preferred dining time, and the set meal was delicious where you get to try local dishes. The free-flow rice was a nice bonus, and the waitstaff were attentive and friendly. The highlight of my stay was the onsen, especially the outdoor bath where I could relax while listening to the soothing sound of the river. The complimentary popsicles after a soak were also a thoughtful touch. Overall, the hotel exceeded my expectations, and I would gladly stay here again.
9.6/10
Perfect
MYGuest UserI had a very enjoyable stay at this hotel in Hakone. The hotel is clean, well-maintained, and conveniently located just 750 meters from Hakone-Yumoto Station. The room was spacious and comfortable, and the check-in process was quick and efficient. Dinner was excellent - you can choose your preferred dining time, and the set meal was delicious where you get to try local dishes. The free-flow rice was a nice bonus, and the waitstaff were attentive and friendly. The highlight of my stay was the onsen, especially the outdoor bath where I could relax while listening to the soothing sound of the river. The complimentary popsicles after a soak were also a thoughtful touch. Overall, the hotel exceeded my expectations, and I would gladly stay here again.
Price per night from:US$80

Gora-Onsen　Setsugetsuka-Bettei　Suiun

9.6/10
Amazing
Posted on Feb 10, 2026|Standard Japanese-Western Style Twin Room With Open-air Bath, Non-smoking
CNGuest User
Service: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!
9.6/10
Perfect
CNGuest UserService: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!
Price per night from:US$250

Hakone Yutowa

9.4/10
Amazing
Posted on Jun 16, 2026
CNLeshishupian123
This was my second trip to Hakone, and since I was traveling with my 70-year-old parents, I chose Hakone Yutowa Hotel for its convenient location. The hotel is only 400 meters from Gora Station, about a 7-minute walk on flat ground. It's also super close to Gora Park, though that involves an uphill climb. We stayed for three days and two nights. Breakfast and dinner were both buffet style with unlimited drinks and alcohol. They offer afternoon tea from 3 PM to 7 PM, and an evening bar time from 7:30 PM to 10:30 PM. After soaking in the hot springs, complimentary ice cream and milk were a lovely touch. Everything was absolutely wonderful; I'm so glad we chose Yutowa Hotel.
9.4/10
Perfect
CNLeshishupian123This was my second trip to Hakone, and since I was traveling with my 70-year-old parents, I chose Hakone Yutowa Hotel for its convenient location. The hotel is only 400 meters from Gora Station, about a 7-minute walk on flat ground. It's also super close to Gora Park, though that involves an uphill climb. We stayed for three days and two nights. Breakfast and dinner were both buffet style with unlimited drinks and alcohol. They offer afternoon tea from 3 PM to 7 PM, and an evening bar time from 7:30 PM to 10:30 PM. After soaking in the hot springs, complimentary ice cream and milk were a lovely touch. Everything was absolutely wonderful; I'm so glad we chose Yutowa Hotel.
Price per night from:US$63

Hakone Kowakien Ten-yu

9.3/10
Great
Posted on Jul 25, 2026|Superior Room With Open Air Bath
CNHefeng05
The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
9.3/10
Perfect
CNHefeng05The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
Price per night from:US$280

Tsukino Yado Sara

9.3/10
Great
Posted on Mar 14, 2026
GGuest User
I was so surprised that I could stay in such a nice hotel for this price! My friend and I went together, and it even included an all-you-can-drink alcohol and soft drink option, which we really enjoyed! I'd love to stay here again the next time I visit Hakone!
9.3/10
Perfect
GGuest UserI was so surprised that I could stay in such a nice hotel for this price! My friend and I went together, and it even included an all-you-can-drink alcohol and soft drink option, which we really enjoyed! I'd love to stay here again the next time I visit Hakone!
Price per night from:US$187

Yoshiike Ryokan

9.2/10
Great
Posted on May 31, 2026
SGGuest User
Stunning Historical Garden: The absolute highlight is their massive traditional Japanese garden. It feels like walking through a living postcard, with beautiful ponds, lush trees, and streaming water. To our surprise, we were greeted by fireflies at night while strolling after dinner. The natural hot spring water here is top-tier. We get almost 24-hour access to the relaxing indoor and outdoor baths (rotenburo). Soaking under the stars after a long day of exploring was pure bliss. Prime Location: It is incredibly convenient—just a flat, easy 7-minute walk from Hakone-Yumoto Station. No need to haul heavy bags up steep hills. The service is warm, welcoming, and attentive. The rooms are beautifully kept, offering that authentic, peaceful ryokan vibe. Traditional Japanese Breakfast. Dinner is a multi-course, traditional Kaiseki feast served right in the restaurant, which beautifully overlooks the illuminated evening garden.
9.2/10
Perfect
SGGuest UserStunning Historical Garden: The absolute highlight is their massive traditional Japanese garden. It feels like walking through a living postcard, with beautiful ponds, lush trees, and streaming water. To our surprise, we were greeted by fireflies at night while strolling after dinner. The natural hot spring water here is top-tier. We get almost 24-hour access to the relaxing indoor and outdoor baths (rotenburo). Soaking under the stars after a long day of exploring was pure bliss. Prime Location: It is incredibly convenient—just a flat, easy 7-minute walk from Hakone-Yumoto Station. No need to haul heavy bags up steep hills. The service is warm, welcoming, and attentive. The rooms are beautifully kept, offering that authentic, peaceful ryokan vibe. Traditional Japanese Breakfast. Dinner is a multi-course, traditional Kaiseki feast served right in the restaurant, which beautifully overlooks the illuminated evening garden.
Price per night from:US$236

Tenseien Odawara Station Annex

9.2/10
Great
Posted on May 24, 2026
CNGuest User
The hotel's location is super convenient, right above Odawara Station. The lobby is on the fourth floor, easily accessible from the third-floor station concourse – no need to go down to the street to find it. The breakfast buffet restaurant is also great, with a wide variety of food, including local seafood specialties. It's located on the top floor, with an outdoor terrace offering lovely views of Odawara's historic castle and the cityscape. The room itself is quite basic; the pajamas and bedding are nothing special, and the pillow is too flat. The bathroom counter is also a bit low.
9.2/10
Perfect
CNGuest UserThe hotel's location is super convenient, right above Odawara Station. The lobby is on the fourth floor, easily accessible from the third-floor station concourse – no need to go down to the street to find it. The breakfast buffet restaurant is also great, with a wide variety of food, including local seafood specialties. It's located on the top floor, with an outdoor terrace offering lovely views of Odawara's historic castle and the cityscape. The room itself is quite basic; the pajamas and bedding are nothing special, and the pillow is too flat. The bathroom counter is also a bit low.
Price per night from:US$72

Hakone Ashinoko Hanaori

9.2/10
Great
Posted on Mar 30, 2026
RRita0729
I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.
9.2/10
Perfect
RRita0729I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.
Price per night from:US$159

Setsugetsuka

9.1/10
Great
Posted on May 1, 2026|Japanese Western Style Room(for 2-3 persons)
GGuest User
Overall, my stay was very satisfying. The hotel environment is quiet and comfortable; the moment you walk in, you feel a sense of relaxation, making it perfect for a weekend getaway. The room was clean and tidy, with a cozy atmosphere, and the bedding was soft, ensuring a very comfortable sleep. The hot springs are definitely the highlight of this hotel. The water is clear, and the temperature is just right, leaving you feeling completely relaxed after a soak. The different pools are also thoughtfully designed, with unique characteristics for both indoor and outdoor options. The outdoor hot springs, in particular, offer a truly delightful experience in a natural setting. Service also deserves praise. The staff were friendly and patient in answering any questions, making me feel well looked after. All in all, it was a very relaxing and pleasant stay. If I have the chance in the future, I would definitely consider coming back and highly recommend it to anyone looking to rest well and enjoy some hot springs.
9.1/10
Perfect
GGuest UserOverall, my stay was very satisfying. The hotel environment is quiet and comfortable; the moment you walk in, you feel a sense of relaxation, making it perfect for a weekend getaway. The room was clean and tidy, with a cozy atmosphere, and the bedding was soft, ensuring a very comfortable sleep. The hot springs are definitely the highlight of this hotel. The water is clear, and the temperature is just right, leaving you feeling completely relaxed after a soak. The different pools are also thoughtfully designed, with unique characteristics for both indoor and outdoor options. The outdoor hot springs, in particular, offer a truly delightful experience in a natural setting. Service also deserves praise. The staff were friendly and patient in answering any questions, making me feel well looked after. All in all, it was a very relaxing and pleasant stay. If I have the chance in the future, I would definitely consider coming back and highly recommend it to anyone looking to rest well and enjoy some hot springs.
Price per night from:US$185

Tenseien

9/10
Great
Posted on Apr 19, 2026
JJinjing
I booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!
9/10
Perfect
JJinjingI booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!
Price per night from:US$121