Check other Hakone hotels

Breakfast

Yumoto Fujiya Hotel

9.3/10Great859 Reviews
Hakone Yumoto Hakone|0.19km from city center
The Hakone Fujiya Hotel is really conveniently located. You get off at Hakone Tozan Line's OH51 terminal, walk straight, turn left, take the direct elevator down, walk forward past the red railing bridge, turn right, and a little further on your left, there's an elevator leading up to the main entrance, which is also the parking lot. The cold water from the tap in the room is drinkable. The hot springs are on the second floor, and the recliners in the lounge are very comfortable. They offer hot and cold tea, and you can buy milk and yogurt from vending machines if you have some small change. Breakfast on the first floor at 7 AM is super crowded. Dinner at the hotel took over an hour. Dining at 8 PM on the second day was too late. The original flavor dango from a street vendor near the entrance was very soft and reminded me of rice cakes grilled on a gas stove when I was a child. The rusks here are quite tasty, and there's also a visually appealing ice cream shop, but you have to eat your purchase inside the store. It was very crowded, so I didn't buy anything. It rained for both nights we stayed, luckily we had a private car tour. Our first stop was the Hakone Open-Air Museum, which opens at 9 AM; it's more enjoyable to wander around when there are fewer people. We bought tickets for the pirate ship for 2500 yen, and with fewer people, we were prioritized for boarding – a smart move on a rainy day.
FromAED 667

Hotel Indigo HAKONE GORA by IHG

9.1/10Great603 Reviews
Gora/Sengokuhara Hakone|5.6km from city center
The room was excellent. Clean, spacious and definitely enjoyed the private hot spring. Location wise, not the most accessible but manageable with the on demand shuttle from Gora station. Service was good in general. However, many items like razor and skincare required separate ordering. While they were free, we were told the skincare stuff was out of stock on day 3. The products received across the first 2 days were also inconsistent. Amenities wise was kind of disappointing. The public bath was aimed towards tourists, which is fine. Footbath had mosquitoes unfortunately. Laundry service was kind of expensive for us at least, priced around 700yen per piece. Other than that, the one and only restaurant was underwhelming. We ate the normal course dinner priced at around 8000 yen. It was okay. The only other food options around are sushi, pizza, Chinese food and seven eleven. We ate mainly sushi and seven eleven. All in all, it was not a bad stay, but you are mainly paying for the private bath in the room. For a five star hotel, the other aspects were slightly disappointing.
FromAED 1,291

Hakone Kowakien Ten-yu

9.3/10Great898 Reviews
Kowakidani/Miyanoshita Hakone|5.7km from city center
The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
FromAED 1,320

Tenseien

8.8/10Very Good252 Reviews
Hakone Yumoto Hakone|1.19km from city center
A perfect hotel! It's conveniently located, and you can take a paid shuttle bus (as shown in Picture 6) from Hakone-Yumoto Station to get there. The environment is beautiful, with a garden, waterfall, and shrine behind the hotel. It's clean and tidy; you take off your shoes as soon as you enter and don't need to wear any shoes throughout the hotel, not even slippers – incredibly convenient! Breakfast and dinner are buffet-style with excellent, authentic Japanese food. The only minor drawback is that the hotel rooms don't provide drinking water, so you have to buy your own.
FromAED 627

Hoshino Resorts KAI Hakone

9.2/10Great43 Reviews
Hakone Yumoto Hakone|2.3km from city center
Hotels in Hakone are generally expensive, but Kai Hakone offers a pretty good value for money. Room: We booked a standard room. It was newly renovated, clean, bright, and well-designed with a great view. Very comfortable stay. Onsen: The public bath isn't large, with one open-air bath for men and one for women, both overlooking the valley. It's small but charming. The baths switch locations between morning and evening. The lemon water is delicious. Other Activities: There's a tea house in the common area with a beautiful view. They offer complimentary tea and snacks in the afternoon, and local shochu in the evening (though it wasn't great). You can also book a local yosegi woodworking activity. The lobby also provides free tea and water all day. Food: Breakfast and dinner are provided. Post-pandemic, the quality of dining at Kai is not comparable to pre-pandemic times, especially breakfast. Overall, the food is decent with some thoughtful touches, and their desserts are particularly good. I'd recommend staying for 1-2 nights. Currently, the restaurant only offers two dinner menus plus a vegetarian option, and for breakfast, one Chinese and one Western set. So, for our 3-night stay, the dining experience on the third day felt a bit underwhelming. Location: It's located halfway up a mountain, so you'll mostly rely on taxis for getting around. It's about 1500 yen from Hakone-Yumoto Station.

Hakone Pax Yoshino

8.8/10Very Good206 Reviews
Hakone Yumoto Hakone|1km from city center
It's about a 15-minute walk from the train station to the hotel. You cross the main street and then turn onto a street by the stream, where you'll see several hotels lined up along the bank. The hotel's policies, however, seem designed to be inconvenient. Check-in is at 3 PM, and check-out is at 10 AM. The hot spring appears to only be open for three or four hours in the evening. Breakfast is from 7 AM to 9 AM, with the last entry at 8:30 AM, and luggage storage is only available until 2 PM at the latest... Is this really designed for a vacation? The facilities are visibly older, but like most Japanese hotels, they are well-maintained and clean. The massage chairs in the common area, though, were a huge plus! Listening to white noise all night in Hakone during the rain was still quite relaxing. If you walk another five minutes uphill from the hotel, there are two soba restaurants and an outdoor sukiyaki place that are definitely worth checking out!
FromAED 935

Shiki wo Ajiwau Yado Yamano Chaya

9.3/10Great182 Reviews
Hakone Yumoto Hakone|1.39km from city center
Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
FromAED 2,078

Hakone Ashinoko Hanaori

9.2/10Great501 Reviews
Lake Ashi Hakone|9.95km from city center
OMG, there were bugs everywhere in our room, and for the price we paid, it was extremely disappointing. The buffet offered a wide variety of food options, which was a positive, but the sheer number of guests made the experience feel crowded, noisy, and far less premium than we expected from a hotel in this price range. Another frustrating issue involved some items my family accidentally left behind. My brother left an Apple charger adapter, and my father left a dental kit in the room. After checking out, we asked our next hotel to call and notify the property. We then spent around 30 minutes traveling back to retrieve the items, only to be told by the front desk that nothing had been found. What was even more disappointing was being told that it was ”not possible” for us to have left the items there because they would have been found if they had been left behind. Rather than helping investigate the situation, the staff seemed more interested in dismissing our concerns. Whether the items were misplaced, overlooked during housekeeping, or genuinely not found, being told that our account of events was impossible was both frustrating and unprofessional. Overall, this stay fell well below our expectations, especially considering the price point. Unfortunately, the issues with room cleanliness, the crowded atmosphere, and the handling of our lost-property inquiry left us with a very negative impression.
FromAED 921

Fujiya Hotel

9.2/10Great245 Reviews
Kowakidani/Miyanoshita Hakone|4.55km from city center
Let's get the most important thing out of the way first: Fujiya Hotel offers both Western and Japanese Kikuka-so dinner options. DO NOT choose the Western dinner. It will ruin any positive experience you have at Fujiya. I saw reviews saying it wasn't good, but I thought, 'It's been open for so many years, surely it can't be *that* bad, maybe just mediocre.' I was terribly, terribly wrong. It was the worst Western meal I've ever had in Japan. Luckily, I booked the cheaper JPY 12,000 set menu. The appetizer, a seafood terrine, made me want to vomit immediately – it had a strong ammonia smell. The next course was another terrine, this time meat, completely bland, and the vinegar inside was rancid. The soup was carrot soup, which had an off-putting body odor smell when served, though it tasted okay. The three pieces of bread were cold, the baguette wasn't toasted, lacked any wheat aroma, and was tough. Only the butter was decent. For the main course, I chose duck. Again, completely unseasoned. There were no salt or pepper shakers on the table. I forced down one piece, but it was so bland I couldn't eat the other. The dessert, Mont Blanc and ice cream, was excessively sweet – a lethal dose of sugar that masked all other flavors. Just a small bite sent my blood sugar soaring. The ice cream was still rock-solid. Truly an eye-opener. I barely touched any of it; nothing was edible, and each dish was uniquely awful. The Western restaurant has two dining areas – a main restaurant and the small one I was in – sharing the same menu and kitchen. Avoid it at all costs. They don't even serve lunch. The chefs here aren't fit to tie the shoelaces of the chefs at the more affordable Hotel Nikko Kanaya in Chuzenji. That place, for only a little over a thousand yen, offered a fantastic half-board experience – fresh, delicious, and unforgettable. The Fujiya Western restaurant chefs must have lost their sense of taste and smell to spend so much time preparing such an inedible and foul-smelling meal. Absolutely nothing redeeming about it. For breakfast, I chose Kikuka-so, which was a simple and delicious meal. I ate everything. The seasoning at Kikuka-so was spot-on. The complimentary tea and coffee bar for guests was pretty average, nothing special, similar to cheaper hotels. Regarding the rooms, Fujiya Hotel consists of three buildings. The cheaper Forest Lodge looks like staff quarters. The Western Building, with its white and Western-style design, is very elegant. Of course, the most iconic building is the yellow, Western-style 'Hanagoten,' which is quite luxurious. There are high, medium, and low-end rooms to suit all budgets, and the quality matches the price. I stayed in Room 17 in the Western Building, and I was extremely satisfied. The room had high ceilings, was spacious, free of any odors, and had large, numerous windows with beautiful views. The only minor drawback was that the bathtub was only for soaking; there was no high fixture for a shower. It's very well-maintained. Overall, I didn't want to leave. The service was warm and attentive. Next time, I'd like to stay in a room in the Hanagoten. For transportation, there's a bus stop right outside, and a convenience store next to Kikuka-so. Overall, it's worth a stay.
FromAED 913

Yoshiike Ryokan

9.2/10Great232 Reviews
Hakone Yumoto Hakone|0.67km from city center
Our trip to Hakone was incredibly lucky, with beautiful clear weather, and staying at the Yoshike Ryokan exceeded our expectations, leaving us very satisfied. The most impressive feature of the ryokan is its vast, strolling garden. Spanning a large area, the garden is exquisitely designed with ponds, small bridges, lush trees, and moss. Strolling through the courtyard at leisure, with the sound of flowing water and abundant greenery, every step reveals a new beautiful view. The atmosphere is truly captivating, and you could easily spend a long time just exploring the garden. The view of the garden from our room was also delightful. I must give a special shout-out to a staff member with a ********* accent. Her service was gentle and incredibly patient. She was meticulous and thoughtful in her communication, diligently answering all our questions, and her demeanor was humble and courteous, adding a lot of warmth to our trip. Overall, the staff at the ryokan are of a very high standard, treating guests with kindness and grace. Many online reviews mentioned that the facilities are old, but we honestly didn't feel that way during our stay. Our room was clean and comfortable, and the entire ryokan environment was very quiet, far from the hustle and bustle, making it perfect for relaxation. We didn't opt for the kaiseki meal at the ryokan this time, so we can't comment on it. This old ryokan perfectly captures the serene ambiance of traditional Japan. After soaking in the hot springs and strolling through the garden, both body and mind felt completely soothed. If I ever come back to Hakone, I would gladly choose to stay here again. I highly recommend it to anyone who enjoys peaceful gardens.
FromAED 1,252

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Hot spring

Hakone Hotel

9/10Great299 Reviews
Lake Ashi Hakone|8.68km from city center
This Hakone hotel is a tranquil lakeside retreat. Despite being over 100 years old, it shows no signs of its age. The front desk staff were courteous and welcoming. The bedding and towels in the rooms were clean and tidy. Breakfast was a delightful experience, with fresh ingredients and a wide variety of both Japanese and Western dishes, ensuring a great start to the day. The hot spring bath, though not large, was clean and cozy. Stepping out of the side door of the restaurant, you're greeted by an open lawn, and directly ahead, the shimmering Lake Ashi, with its harbor full of sightseeing boats and small motorboats. Enjoying a rich coffee while sitting by the lake, feeling the cool breeze, was incredibly pleasant and relaxing. This stay left us with wonderful memories, and we've already promised ourselves a return visit.
FromAED 779

The Prince Hakone Lake Ashinoko

9.4/10Amazing396 Reviews
Lake Ashi Hakone|9.21km from city center
It has the classic, prestigious feel of an established hotel. Excellent service and stunning views—just walk downstairs and you're right by the lake, which is perfect for a stroll. The cleanliness was top-notch, and it must be even more gorgeous on a sunny day. Highly recommended for those on a road trip.
FromAED 760

Hyatt Regency Hakone Resort and Spa

9.2/10Great107 Reviews
Gora/Sengokuhara Hakone|6.62km from city center
The room facilities are complete, spacious, bright, and comfortable, with beautiful views outside the window. Waking up every morning to a stunning mountain view feels so refreshing. The breakfast selection is also plentiful and suits our taste perfectly. Sometimes, if we wake up early, we can even go for a hike outside the hotel, which is great! After a thirty-minute walk, we come back just in time for a delicious breakfast. In the evening, we can enjoy a hot spring bath ♨️ and then have a cup of local tea, which is very pleasant. The lobby restaurant also features different piano performances every day.
FromAED 1,304

Hotel Okada

9/10Great166 Reviews
Hakone Yumoto Hakone|1.51km from city center
Took my elderly parents here for a one night stay. We took the shuttle bus from the train station for 200 yen a person, but if I were to go again, I would opt for a taxi instead as the busses are small and can be hard to bring multiple pieces of luggage on. I thought both dinner and breakfast would be at the buffet, but the check-in receptionist said dinner was a traditional Japanese kaiseki meal. As my parents can be picky eaters with foods they are unfamiliar with, I asked to switch to the buffet so they can eat whatever they want. The room was large and had an a private open-air onsen bathtub. The shower next to the bath is a bit finicky as the water is on a timer. You have to press the lever every few seconds to get the shower running again. That day was chilly, so showering was a bit cold, but the onsen more than made up for that. We did not visit the public bath or the public onsen, so cannot comment on those. Yukatas are provided inside the closet in your room. Some guests chose to wear them everywhere inside the hotel, some did not. It is down to your personal preference. The dinner buffet was quite nice, with lots of Japanese and Western food and drink options, including alcohol. While we were out at dinner, the staff came into our room and laid out a futon on the floor in additional to the 2 twin sized beds. The breakfast buffet had somewhat fewer options, but it was still good.
FromAED 809

Hotel Green Plaza Hakone

8.8/10Very Good220 Reviews
Lake Ashi Hakone|9.21km from city center
We stayed here for one night as a group of three and had a wonderful experience. The hotel is a bit old-fashioned, but it was clean, well maintained, and had a charming, traditional atmosphere. We booked a Japanese-style room with futons. The room was spacious and divided into two separate areas, giving us plenty of room to relax. We had a beautiful view of Mt. Fuji from our room, and the hotel’s Japanese garden also offered great views of the mountain. Setting up the futons ourselves was easy, and the room was equipped with yukatas, towels, and slippers for visiting the onsen. The staff were friendly, spoke good English, and made us feel very welcome throughout our stay. Both the onsen and the dinner buffet were included in the room rate, which made the stay feel like excellent value. We enjoyed the buffet before heading to the onsen. There was an impressive selection of dishes—almost too many to choose from! Most of the food was Japanese, and while not every dish stood out, everything we tried was good. Alcoholic drinks were available for an additional charge and were not included with dinner. The onsen was definitely the highlight of our stay. There are separate bathing areas for men and women, and the rules were clearly explained, making it easy to use even as first-time visitors. The facilities were clean and included both indoor and outdoor baths. From the outdoor bath on the men’s side, we had a fantastic view of Mt. Fuji. We had read reviews saying the mountain was only visible from the women’s side, but that wasn’t our experience. Relaxing in the hot spring while looking at Mt. Fuji was unforgettable. The changing and washing areas were clean, and the opening hours were generous. Tattoos are not permitted in the onsen, so it’s best to bring your own tattoo cover stickers if you need them. They are also available for purchase at the front desk, although we found them to be a little expensive. The hotel is located quite far from central Hakone, so it’s worth allowing plenty of travel time. However, it’s easy to reach by bus, and it’s also located right next to the Hakone Ropeway station, making it very convenient for visiting the area’s main attractions. We didn’t use the hotel’s shuttle service because the walk from the nearby bus stop was only a couple of minutes. One thing to keep in mind is that there aren’t any convenience stores or other shops within walking distance, so it’s a good idea to buy anything you might need before arriving. Overall, we were extremely happy with our stay. Compared to many other hotels in the Hakone area, this one was noticeably more affordable, and we felt it offered excellent value for money considering everything that was included. If you’re looking for a traditional onsen experience with incredible views of Mt. Fuji, this hotel is an excellent choice.
FromAED 705

Hakone Suishoen

9.6/10Amazing80 Reviews
Kowakidani/Miyanoshita Hakone|5.43km from city center
This time, I brought my parents for a vacation, and after looking at many hotels, we finally settled on Suishoen. It was absolutely the right choice! The room was very new and spacious, with a private onsen inside. A stream flowed just outside the balcony, and we enjoyed soaking in the hot spring while listening to the sound of the flowing water. The mini-bar offered a great variety of new drinks and snacks. My parents soaked in the onsen twice a day, and their skin improved noticeably. On the first day, we chose the Kaiseki dinner, and every dish was impeccable. On the second day, we went for Teppanyaki, and my mom raved about it; it truly lived up to Michelin standards. There's a Lawson convenience store right outside the hotel, and a 7-Eleven about 500 meters away. We bought the Hakone Free Pass, and the hotel even dropped us off at the train station. We took the mountain train, the ropeway, and the pirate ship – we experienced it all! This Hakone trip was very satisfying!
FromAED 2,322

Hakone Sengokuhara Prince Hotel

9/10Great102 Reviews
Gora/Sengokuhara Hakone|10.6km from city center
Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.
FromAED 595

Hakonenomori Okada

8.6/10Very Good302 Reviews
Hakone Yumoto Hakone|1.6km from city center
This hotel is a bit far from the station, but thankfully, they offer a shuttle bus service every 20 minutes. Just make sure to check the schedule. The hotel itself is a bit old but kept very clean. The set dinner was decent, and the breakfast buffet was just average. If you're not too picky, it's a fine place to stay. The outdoor hot springs are fantastic, with five large and very comfortable pools. Next time, I might just come for a day trip to use the onsen, as that would be even better value for money.
FromAED 550

Setsugetsuka

9/10Great1124 Reviews
Gora/Sengokuhara Hakone|5.68km from city center
This was my third trip to Japan, and I finally got to experience a Japanese onsen with dinner and breakfast at Setsugetsuka. The room was comfortable, and while it was a bit of a walk to the main onsen since our room was further inside, the private open-air bath on our balcony offered great privacy overlooking a forest. Even though we stayed during Japan's Obon festival and it was very busy, we managed to enjoy the private onsen both at night and in the morning. On top of that, it even started to drizzle the next morning, making the private bath experience in the rain extra atmospheric. I also checked out the hotel's public onsen; the main bathhouse also had a lovely setting facing a forest, which would be great if it wasn't too crowded. As someone who's enjoyed many hot springs in Yunnan, I feel that Yunnan's onsens are just as good, if not better value for money. Still, I'd love to visit Hakone again in the winter season!
FromAED 720

Odakyu Hotel de Yama

9.4/10Amazing501 Reviews
Lake Ashi Hakone|8.33km from city center
So comfortable, I loved it! I regret not staying a few more nights. When you're on vacation, this is the kind of grand hotel you want to stay in. The service was impeccable! It has a quiet, old-money vibe, and the service is excellent. The hot springs weren't crowded at all; going around 4 PM felt like having a private onsen. My skin felt so smooth after soaking in the hot springs. My skin was terrible in Tokyo, but after coming to Hakone, it's glowing! The scenery is beautiful. I was a bit hesitant before booking, wondering if it might be too old, but there's absolutely no need to worry; it's very clean.
FromAED 606

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Family friendly

Hakone Nanase Formerly Known As Manatei Hakone

8.8/10Very Good16 Reviews
Kowakidani/Miyanoshita Hakone|4.8km from city center
The hotel is near the bus station. There 3 bus route to ride to Hakone tourist spots. Staff with good service and the room with private bath. The meal is good and very traditional. There 3 private bath room for free. Love the hotel environment. Very relaxing and comfy. It’s very good and pleasant stay in this hotel. It’s good for family and friends to stay here. The room is spacious and comfy.
FromAED 941

Hakone Yutowa

9.3/10Great380 Reviews
Kowakidani/Miyanoshita Hakone|5.62km from city center
The hotel pretty much remains the same as it was six years ago when I first stayed – very simple and straightforward. The staff are friendly and provide good service. On the second floor, there's a lobby where you can help yourself to drinks, alcohol, and snacks, which is very convenient. Both breakfast and dinner are buffet-style and very plentiful, making it a great option for those who aren't keen on Japanese food or have allergies. The location is convenient for sightseeing and transportation, being close to Gora Station and The Hakone Open-Air Museum. However, I don't quite understand why guests are made to park in the outdoor parking lot 150 meters away when there's a vacant indoor parking lot right at the hotel entrance. Also, our room was next to the housekeeping staff's workspace, and the noise from the pipes in the early morning was quite disruptive.
FromAED 292

Gyokutei

9.3/10Great392 Reviews
Hakone Yumoto Hakone|0.61km from city center
Great hotel! I like the environment and service. Their children's yukatas are very beautiful. I booked one night with two meals. The food was very good, beautiful and delicious. I ate a lot, but the wine and drinks need to be paid separately, but the price is reasonable. The plum wine is delicious. My parents like it very much. They said that staying for one night is too little. The room we stayed in was very large. We had 3 tatami mats for 3 adults and 2 children. There was also a small room with two beds for each of us to sleep separately without affecting each other. There was also a room dedicated to suitcases and yukatas, which was very convenient. There was an indoor hot spring in the room, which could be filled with water by itself like a bathtub. I think I could soak my feet at night, but there was no need. At first, when I booked the hotel, I thought it was a courtyard hot spring where I could take pictures. I was disappointed when I arrived at the hotel. It was actually an indoor bathtub. Fortunately, there was a public hot spring next to it, which was very convenient. It was just like taking a bath in the room. It was just a few steps away, but I couldn't take pictures. There was no scenery. This hot spring hotel is in the Japanese courtyard style. It looks good to take pictures. You can take beautiful pictures in your own room and courtyard. It's very photogenic! Although the language communication is all in Japanese, they will use their mobile phones to translate for you, so you can understand it better.
FromAED 1,896

Hotel Kajikaso Hakone

8.8/10Very Good170 Reviews
Hakone Yumoto Hakone|0.53km from city center
I was quite worried before my visit, having seen many mixed reviews online. However, I decided to stick with this hotel, primarily due to its excellent location very close to Yumoto Station, which makes getting around incredibly convenient. Upon arrival, I personally found it to be excellent. First off, the room was very spacious. Although the amenities were a bit dated (still using traditional button switches instead of a modern key card system), the vintage charm of this traditional Japanese-style room was actually quite nice. Secondly, staying in a room with a private outdoor onsen at the foot of the mountain during summer, I was delighted to find no mosquitoes. I only spotted one unidentified bug on the day I checked in, and never saw another insect afterwards. What's more, the onsen water was continuously circulating, so the surface was always clean with no debris. Enjoying a hot spring bath at night while stargazing was truly blissful. The breakfast and dinner portions initially looked small, served as individual dishes, but by the end, I was completely stuffed and couldn't finish it all! (𖦹.𖦹) Finally, the overall service was impeccable, from the check-in process at the front desk to the staff attending to us during breakfast and dinner.
FromAED 396

Hakone Gora Byakudan

9.6/10Amazing183 Reviews
Kowakidani/Miyanoshita Hakone|5.98km from city center
Cons: This onsen ryokan is located on a hill, so the location isn't the most convenient. It's quite difficult to explore the onsen town or walk around nearby. Perhaps because it's a smaller onsen, the public bath doesn't have an open-air bath, but the private open-air bath in the room somewhat makes up for it. Pros: The lobby offers expansive mountain views, the hotel interior is new, and the room layout is well-designed. Both dinner and breakfast are above the standard for an onsen ryokan; you can really feel the chef's dedication, not just a typical mass production. I wrote this review mainly to express my gratitude to our server, Ms. Saki Takano. She communicated with us in English and even used a few simple Chinese words to introduce the dishes. When we left, she wrote us a blessing card in Chinese characters. Her sincerity and warmth, without any pretense, truly made us feel at home. Thank you very much.
FromAED 2,416

Hakone Kyuan

9.7/10Amazing46 Reviews
Kowakidani/Miyanoshita Hakone|5.84km from city center
I took a bus from Odawara Station, got off at the “Verde no Mori” bus stop, and reached the property in about an 8-minute walk. As it was my first time visiting Hakone, walking uphill from the bus stop while carrying a suitcase made me feel a bit uneasy at first. However, once I arrived, I was warmly welcomed with a welcome drink, and they kindly accommodated an early check-in, which was a big relief. The room was spacious with a beautiful view, and I was thrilled to finally experience a semi-open-air bath, something I had always dreamed of. The location is extremely quiet, making it a perfect place to truly relax and enjoy a peaceful escape from everyday life. There isn’t much around the property. If you have a car, this won’t be an issue, but for those without one (like me this time), I recommend bringing some snacks just in case. Although I didn’t use it, the hotel also seems to offer shuttle service to nearby bus stops. Dinner, which I reserved in advance, was served in a private dining room and featured a kaiseki-style menu. During my stay in late January, the sashimi course originally included bluefin tuna, amberjack, and ark shell. However, because “a Japanese guest (me!) was visiting,” they thoughtfully prepared usubahagi, a fish I had never encountered before. I was truly impressed by this considerate gesture. The sakura shrimp rice cooked in a small clay pot was another highlight. When I couldn’t finish it all, they kindly made rice balls for me to take, which was such a warm and thoughtful touch. Breakfast was also confirmed the day before, and I was able to receive some additional service. Both meals were excellent in quantity and flavor—I enjoyed everything immensely. The flowing hot spring bath in the room requires mixing in cold water and adjusting the temperature yourself, but by running the cold water about 5–7 minutes before bathing, it was not inconvenient at all. Honestly, this is a place that may divide opinions depending on personal preference. For me, however, it was a wonderful stay, and I definitely plan to return. Unfortunately, I didn’t catch his name, but the Japanese male staff member who took care of our meals was gentle, polite, and answered all my questions clearly, which made me feel very comfortable. There was also a young Southeast Asian female staff member; while there were minor communication misunderstandings, she worked very hard. As someone who also works abroad, I sincerely hope she continues sharing the beauty of Hakone and Japan with international guests visiting this inn. Next time, I will definitely stay for multiple nights!
FromAED 1,718

Sengokuhara Shinanoki Ichinoyu

8.8/10Very Good227 Reviews
Gora/Sengokuhara Hakone|9.05km from city center
This was my third experience. I didn't book breakfast or dinner this time because of differing personal tastes. The front desk staff were very polite, and the quality remained consistent, but it would be better if they offered a different breakfast and dinner menu so other guests could have more options.
FromAED 436

Rakuten STAY VILLA Hakone Sengokuhara

8.3/10Very Good118 Reviews
Gora/Sengokuhara Hakone|10.08km from city center
This is my 5th time staying here. It's a wonderful house in a beautiful location, with everything you need inside. However, I'm always disappointed when they can't provide extra blankets; there often aren't enough when two guests share a bed. The reception is online, and there's no breakfast, but we always go to neighboring hotels for breakfast, which isn't an issue. Otherwise, everything is great. The price-quality ratio is fair.
FromAED 829

Hakone Retreat Villa 1f

9.2/10Great76 Reviews
Gora/Sengokuhara Hakone|8.8km from city center
The hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw. However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good. Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly. The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options. The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.
FromAED 3,067

EN Resort Re'Cove Hakone

8.6/10Very Good224 Reviews
Gora/Sengokuhara Hakone|9.3km from city center
The package including two meals was pretty good value for money. You can send your luggage to the hotel from Yumoto Station. Dinner was a buffet, which was decent, but I personally prefer Japanese Kaiseki cuisine. 😊 The hot spring is large and has an outdoor section. Overall, it offers good value for money.
FromAED 374

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5 star

Gora Kadan

9.5/10Amazing123 Reviews
Kowakidani/Miyanoshita Hakone|5.55km from city center
Our stay at this luxury ryokan was simply magnificent in every aspect: the service, atmosphere, grounds, cleanliness, and the genuine care and attention to detail were all exceptional. From the moment we arrived, we were treated with the utmost reverence and attentiveness, making us feel like honored guests and part of the ryokan family. As Russian guests, we were particularly impressed by the thoughtful arrangements made for our comfort. A Russian-speaking concierge was provided for check-in and orientation, and our waitress had made special preparations to explain the nuances and flavors of each dish in Kaiseki cuisine to us in Russian – a truly considerate touch that greatly enhanced our dining experience. The ryokan's dedication to guest satisfaction extended beyond the expected. When we mentioned visiting a nearby museum (a mere 2-minute drive away), the hotel immediately offered us a complimentary transfer in a Mercedes S-Class. This gesture, like everything else, felt genuinely heartfelt and was provided entirely free of charge. The onsen (hot spring baths) were superb, and our room, along with the overall tranquil and authentic atmosphere, was perfect. This experience has left a profound and lasting impression; you will forever hold a special place in my wife's and my hearts. We would like to extend special and heartfelt thanks to AJARA and ROSA for their outstanding service and remarkable sensitivity to our cultural background and Russian language needs. Your efforts made our stay truly unique and deeply appreciated.
FromAED 2,836

Gora Hanaougi

9.8/10Outstanding107 Reviews
Gora/Sengokuhara Hakone|6.55km from city center
Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!
FromAED 1,891

The Hiramatsu Hotels & Resorts Sengokuhara Hakone

9.2/10Great52 Reviews
Gora/Sengokuhara Hakone|9.88km from city center
The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.
FromAED 1,137

Gora-Onsen　Setsugetsuka-Bettei　Suiun

9.6/10Amazing192 Reviews
Gora/Sengokuhara Hakone|5.84km from city center
Service: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!
FromAED 1,186

Kinnotake Sengokuhara

9.4/10Amazing52 Reviews
Gora/Sengokuhara Hakone|9.4km from city center
Yes, the hotel provides breakfast and dinner. The Japanese food is exquisite and the service is also very good. If the price/performance ratio is higher, it will be more enjoyable. I will go there again in the future. The private hot spring is very good and the service is very good.
FromAED 2,587

Gen Hakone Gora

8.9/10Very Good89 Reviews
Gora/Sengokuhara Hakone|6.29km from city center
Pros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks. Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
FromAED 2,060

Hakone Gora Karaku

9.3/10Great76 Reviews
Gora/Sengokuhara Hakone|5.55km from city center
As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.
FromAED 3,707

Gora Hanaougi Madoka No Mori

9.7/10Amazing54 Reviews
Gora/Sengokuhara Hakone|6.78km from city center
A ryokan that even the locals enjoy! It was an amazing experience staying in Madoka no Mori - from pick up at Gora station to the check-in, we were looked after. I was with my partner and accompanied by family members as well (their first time in Japan). The service was impeccable - communication was excellent, facilities were top-notch and the care we received was nothing short of amazing. We would definitely go back again in the future! The availability of your own private onsen in the room with hot spring water was so worth it. Great selection of seasonal food during dinner and breakfast. Staff very flexible in assisting our travel plans the next day as well. Given that it's located in the higher areas of Hakone, it does limit ability to get to the hotel unless you have a car. However, there is a shuttle available to pick up guests. Only thing was that our group got a questioning look from the driver initially when we approached the shuttle saying we had a booking. It wasn't until they saw our names on the list of guests that they happily helped us out. It did affect the initial feelings we had with the ryokan.

Sengokubara Cocon

9.8/10Outstanding37 Reviews
Gora/Sengokuhara Hakone|9.97km from city center
Our stay at the ancient and modern hotel in Xianshiyuan was perfect. After booking, the hotel immediately contacted to confirm the check-in time and diet preferences. This meticulous and intimate service was impressive. Due to the small number of rooms, the staff is very familiar with each guest, often can greet the name kindly, making people feel at home. The hotel is located in the mountains of Xianshiyuan, the environment is quiet; the hotel also raises three cute sheep, as if in a warm farm. The spare parts in the room are practical and intimate, and the details are thoughtful; if the weather is clear, you can overlook Mount Fuji from the room. The hot springs and bathing facilities are a good place to relax. Dining, one berth and two meals: dinner is exquisite French cuisine, with excellent ideas and presentation; breakfast is traditional Japanese cuisine, refreshing and local, and both meals are very satisfying. Overall, this stay left deep and good memories, is an ideal choice for a holiday to Hakone.
FromAED 2,805

Hakone Nica

9.1/10Great70 Reviews
Gora/Sengokuhara Hakone|5.14km from city center
I rarely comment, but this hotel is first-class both in terms of hardware and service. All drinks in the hotel are free, and dinner and breakfast are even better! ! ! Truly a treasure hotel. Although there are only 8 rooms.

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Hakone Resorts review

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Hakone Kowakien Ten-yu

9.3/10
Great
Posted on Jul 25, 2026|Superior Room With Open Air Bath
CNHefeng05
The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
9.3/10
Perfect
CNHefeng05The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
Price per night from:AED 1,320

Hotel Clad

9.3/10
Great
Posted on Oct 20, 2026|Fuji View Triple Room Non-smoking
CNElle Jing～
Booked two triple rooms. The rooms are a bit small but well-equipped. The breakfast is delicious, and the bathhouse is also great 👍. The location is convenient—within walking distance to the Outlet mall, though the shops close at 8 PM, so there wasn't enough time to explore!
9.3/10
Perfect
CNElle Jing～Booked two triple rooms. The rooms are a bit small but well-equipped. The breakfast is delicious, and the bathhouse is also great 👍. The location is convenient—within walking distance to the Outlet mall, though the shops close at 8 PM, so there wasn't enough time to explore!
Price per night from:AED 443

Tsukino Yado Sara

9.2/10
Great
Posted on Oct 6, 2026|Hollywood Twin Room
GGuest User
I loved my stay here! The staff was wonderful, provided excellent service, and the food was delicious—we opted for the hotel's special dinner menu. I personally tried both the public and private hot spring baths and enjoyed them both. Another thoughtful touch was the wide variety of bath and skincare brands available to choose from in the bathroom; POLA was definitely my favorite. They also provided a great selection of yukatas in various colors and sizes. As for the room itself, it was spacious and came with a private outdoor hot tub, perfect for relaxing.
9.2/10
Perfect
GGuest UserI loved my stay here! The staff was wonderful, provided excellent service, and the food was delicious—we opted for the hotel's special dinner menu. I personally tried both the public and private hot spring baths and enjoyed them both. Another thoughtful touch was the wide variety of bath and skincare brands available to choose from in the bathroom; POLA was definitely my favorite. They also provided a great selection of yukatas in various colors and sizes. As for the room itself, it was spacious and came with a private outdoor hot tub, perfect for relaxing.
Price per night from:AED 837

Hakone Ashinoko Hanaori

9.2/10
Great
Posted on Jul 29, 2026|Casual Twin Room
THKunchy
OMG, there were bugs everywhere in our room, and for the price we paid, it was extremely disappointing. The buffet offered a wide variety of food options, which was a positive, but the sheer number of guests made the experience feel crowded, noisy, and far less premium than we expected from a hotel in this price range. Another frustrating issue involved some items my family accidentally left behind. My brother left an Apple charger adapter, and my father left a dental kit in the room. After checking out, we asked our next hotel to call and notify the property. We then spent around 30 minutes traveling back to retrieve the items, only to be told by the front desk that nothing had been found. What was even more disappointing was being told that it was ”not possible” for us to have left the items there because they would have been found if they had been left behind. Rather than helping investigate the situation, the staff seemed more interested in dismissing our concerns. Whether the items were misplaced, overlooked during housekeeping, or genuinely not found, being told that our account of events was impossible was both frustrating and unprofessional. Overall, this stay fell well below our expectations, especially considering the price point. Unfortunately, the issues with room cleanliness, the crowded atmosphere, and the handling of our lost-property inquiry left us with a very negative impression.
9.2/10
Perfect
THKunchyOMG, there were bugs everywhere in our room, and for the price we paid, it was extremely disappointing. The buffet offered a wide variety of food options, which was a positive, but the sheer number of guests made the experience feel crowded, noisy, and far less premium than we expected from a hotel in this price range. Another frustrating issue involved some items my family accidentally left behind. My brother left an Apple charger adapter, and my father left a dental kit in the room. After checking out, we asked our next hotel to call and notify the property. We then spent around 30 minutes traveling back to retrieve the items, only to be told by the front desk that nothing had been found. What was even more disappointing was being told that it was ”not possible” for us to have left the items there because they would have been found if they had been left behind. Rather than helping investigate the situation, the staff seemed more interested in dismissing our concerns. Whether the items were misplaced, overlooked during housekeeping, or genuinely not found, being told that our account of events was impossible was both frustrating and unprofessional. Overall, this stay fell well below our expectations, especially considering the price point. Unfortunately, the issues with room cleanliness, the crowded atmosphere, and the handling of our lost-property inquiry left us with a very negative impression.
Price per night from:AED 921

Yoshiike Ryokan

9.2/10
Great
Posted on Aug 8, 2026|Japanese-Style Room
CNGuest User
Our trip to Hakone was incredibly lucky, with beautiful clear weather, and staying at the Yoshike Ryokan exceeded our expectations, leaving us very satisfied. The most impressive feature of the ryokan is its vast, strolling garden. Spanning a large area, the garden is exquisitely designed with ponds, small bridges, lush trees, and moss. Strolling through the courtyard at leisure, with the sound of flowing water and abundant greenery, every step reveals a new beautiful view. The atmosphere is truly captivating, and you could easily spend a long time just exploring the garden. The view of the garden from our room was also delightful. I must give a special shout-out to a staff member with a ********* accent. Her service was gentle and incredibly patient. She was meticulous and thoughtful in her communication, diligently answering all our questions, and her demeanor was humble and courteous, adding a lot of warmth to our trip. Overall, the staff at the ryokan are of a very high standard, treating guests with kindness and grace. Many online reviews mentioned that the facilities are old, but we honestly didn't feel that way during our stay. Our room was clean and comfortable, and the entire ryokan environment was very quiet, far from the hustle and bustle, making it perfect for relaxation. We didn't opt for the kaiseki meal at the ryokan this time, so we can't comment on it. This old ryokan perfectly captures the serene ambiance of traditional Japan. After soaking in the hot springs and strolling through the garden, both body and mind felt completely soothed. If I ever come back to Hakone, I would gladly choose to stay here again. I highly recommend it to anyone who enjoys peaceful gardens.
9.2/10
Perfect
CNGuest UserOur trip to Hakone was incredibly lucky, with beautiful clear weather, and staying at the Yoshike Ryokan exceeded our expectations, leaving us very satisfied. The most impressive feature of the ryokan is its vast, strolling garden. Spanning a large area, the garden is exquisitely designed with ponds, small bridges, lush trees, and moss. Strolling through the courtyard at leisure, with the sound of flowing water and abundant greenery, every step reveals a new beautiful view. The atmosphere is truly captivating, and you could easily spend a long time just exploring the garden. The view of the garden from our room was also delightful. I must give a special shout-out to a staff member with a ********* accent. Her service was gentle and incredibly patient. She was meticulous and thoughtful in her communication, diligently answering all our questions, and her demeanor was humble and courteous, adding a lot of warmth to our trip. Overall, the staff at the ryokan are of a very high standard, treating guests with kindness and grace. Many online reviews mentioned that the facilities are old, but we honestly didn't feel that way during our stay. Our room was clean and comfortable, and the entire ryokan environment was very quiet, far from the hustle and bustle, making it perfect for relaxation. We didn't opt for the kaiseki meal at the ryokan this time, so we can't comment on it. This old ryokan perfectly captures the serene ambiance of traditional Japan. After soaking in the hot springs and strolling through the garden, both body and mind felt completely soothed. If I ever come back to Hakone, I would gladly choose to stay here again. I highly recommend it to anyone who enjoys peaceful gardens.
Price per night from:AED 1,252

Ishinoya Izunagaoka (TKP Hotels & Resorts)

9.1/10
Great
Posted on Apr 2, 2026
GGuest User
I have a similar takeaway as most of the reviews on here. The customer service was 10/10 - everyone was so friendly and helpful. Please note that some of the restaurants close on certain days and you can’t order room service from the main restaurant. The room (or should I say “rooms”) was incredible and so were the gardens. I loved that you could pick out your own yukata free of charge.  I didn’t go to the main onsen as I just wanted to rest on my own so I can’t comment on that. However, the onsen in my room was a bit mouldy, which I was shocked by as everything else in the room was spotless.  It’s a bit out of the way but they offer pick up and drop off from the nearest station. Breakfast was huge! I think it tasted great. Thanks for the great stay!
9.1/10
Perfect
GGuest UserI have a similar takeaway as most of the reviews on here. The customer service was 10/10 - everyone was so friendly and helpful. Please note that some of the restaurants close on certain days and you can’t order room service from the main restaurant. The room (or should I say “rooms”) was incredible and so were the gardens. I loved that you could pick out your own yukata free of charge.  I didn’t go to the main onsen as I just wanted to rest on my own so I can’t comment on that. However, the onsen in my room was a bit mouldy, which I was shocked by as everything else in the room was spotless.  It’s a bit out of the way but they offer pick up and drop off from the nearest station. Breakfast was huge! I think it tasted great. Thanks for the great stay!
Price per night from:AED 559

Tenseien

8.8/10
Very Good
Posted on Jul 6, 2026
CNXiaoyuxia
A perfect hotel! It's conveniently located, and you can take a paid shuttle bus (as shown in Picture 6) from Hakone-Yumoto Station to get there. The environment is beautiful, with a garden, waterfall, and shrine behind the hotel. It's clean and tidy; you take off your shoes as soon as you enter and don't need to wear any shoes throughout the hotel, not even slippers – incredibly convenient! Breakfast and dinner are buffet-style with excellent, authentic Japanese food. The only minor drawback is that the hotel rooms don't provide drinking water, so you have to buy your own.
8.8/10
Perfect
CNXiaoyuxiaA perfect hotel! It's conveniently located, and you can take a paid shuttle bus (as shown in Picture 6) from Hakone-Yumoto Station to get there. The environment is beautiful, with a garden, waterfall, and shrine behind the hotel. It's clean and tidy; you take off your shoes as soon as you enter and don't need to wear any shoes throughout the hotel, not even slippers – incredibly convenient! Breakfast and dinner are buffet-style with excellent, authentic Japanese food. The only minor drawback is that the hotel rooms don't provide drinking water, so you have to buy your own.
Price per night from:AED 627

Hotel Kajikaso Hakone

8.8/10
Very Good
Posted on Aug 4, 2025|River Side - Japanese Style Room With Free Flowing Outdoor Bath
CNMiyangdejiyi
I was quite worried before my visit, having seen many mixed reviews online. However, I decided to stick with this hotel, primarily due to its excellent location very close to Yumoto Station, which makes getting around incredibly convenient. Upon arrival, I personally found it to be excellent. First off, the room was very spacious. Although the amenities were a bit dated (still using traditional button switches instead of a modern key card system), the vintage charm of this traditional Japanese-style room was actually quite nice. Secondly, staying in a room with a private outdoor onsen at the foot of the mountain during summer, I was delighted to find no mosquitoes. I only spotted one unidentified bug on the day I checked in, and never saw another insect afterwards. What's more, the onsen water was continuously circulating, so the surface was always clean with no debris. Enjoying a hot spring bath at night while stargazing was truly blissful. The breakfast and dinner portions initially looked small, served as individual dishes, but by the end, I was completely stuffed and couldn't finish it all! (𖦹.𖦹) Finally, the overall service was impeccable, from the check-in process at the front desk to the staff attending to us during breakfast and dinner.
8.8/10
Perfect
CNMiyangdejiyiI was quite worried before my visit, having seen many mixed reviews online. However, I decided to stick with this hotel, primarily due to its excellent location very close to Yumoto Station, which makes getting around incredibly convenient. Upon arrival, I personally found it to be excellent. First off, the room was very spacious. Although the amenities were a bit dated (still using traditional button switches instead of a modern key card system), the vintage charm of this traditional Japanese-style room was actually quite nice. Secondly, staying in a room with a private outdoor onsen at the foot of the mountain during summer, I was delighted to find no mosquitoes. I only spotted one unidentified bug on the day I checked in, and never saw another insect afterwards. What's more, the onsen water was continuously circulating, so the surface was always clean with no debris. Enjoying a hot spring bath at night while stargazing was truly blissful. The breakfast and dinner portions initially looked small, served as individual dishes, but by the end, I was completely stuffed and couldn't finish it all! (𖦹.𖦹) Finally, the overall service was impeccable, from the check-in process at the front desk to the staff attending to us during breakfast and dinner.
Price per night from:AED 396

Diamond Hakone Society

8.4/10
Very Good
Posted on Oct 10, 2026|Japanese Style Room With 8 Tatami Mat Mountain Side-Non Smoking
AUPK Khambyen
The hotel offers a good traditional experience. However, the location may not be ideal for early travellers or those without their own transportation, as it is not close to the train station and taxis can be difficult to find. I reserved an Uber the night before, but the driver could not be found at the scheduled time. Breakfast only opens from 7 am, and the hotel’s transfer service is available only from 9 am to 6 pm.
8.4/10
Perfect
AUPK KhambyenThe hotel offers a good traditional experience. However, the location may not be ideal for early travellers or those without their own transportation, as it is not close to the train station and taxis can be difficult to find. I reserved an Uber the night before, but the driver could not be found at the scheduled time. Breakfast only opens from 7 am, and the hotel’s transfer service is available only from 9 am to 6 pm.
Price per night from:AED 330

Shiunso

8.1/10
Very Good
Posted on Dec 11, 2024|Japanese-Style Room With Bath
AUGuest User
This ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here. This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY. The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.
8.1/10
Perfect
AUGuest UserThis ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here. This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY. The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.
Price per night from:AED 1,181