Check other Hangzhou hotels

Breakfast

Jinjiang Metropolo Hotel Hangzhou East Station

9.1/10Good2191 Reviews
East Railway Station Area Hangzhou|6.28km from city center
It’s super convenient, right beside the railway station where I need to take an early train next morning. Hotel room is super clean and they assisted me to get high floor and near lift which bike really useful. There’s massage,food, luckin coffeeand family mart downstairs which makes it even more convenient for late night relaxing and morning breakfast!
FromMYR 137

Atour Hotel Hangzhou Binjiang Avenue of Stars

9.6/10Excellent2961 Reviews
Binjiang Area Hangzhou|8.67km from city center
I'd definitely stay here again next time I'm in Hangzhou. It's really comfortable, clean, and quiet. The breakfast has a good variety, and the surrounding facilities are great, making it super convenient to get anywhere. When my friend and I were chatting in the lobby, the front desk staff even brought us water – they were so warm and friendly, and the service was excellent. They helped me receive a package and even helped me unbox and organize it. I loved it!~
FromMYR 205

Westlake in Art Hotel

9.6/10Excellent5863 Reviews
Wulin Square/Hangzhou Center Hangzhou|2.22km from city center
The room was fantastic! I'm completely hooked on the stunning city skyline views from the huge floor-to-ceiling windows. The front desk staff, especially the lady who assisted me, was incredibly kind and quick to answer any questions, resolving them on the spot. It was super convenient having outlets on both sides of the bed, so everyone could charge their devices. The bathroom with its separate wet and dry areas was also a major plus, making it very comfortable to use. Communication was smooth, check-in was hassle-free, and the overall experience was excellent.
FromMYR 141

Junyue Hotel

9.7/10Excellent1070 Reviews
Linping New Town Hangzhou|15.81km from city center
Because I worked near Josi, I chose this hotel. The arrival time on the same day was already late at night. I made a note on Ctrip, I hope it is a non-smoking room. The high floor is far from the elevator. The hotel well recognized my needs and was very enthusiastic about upgrading. Considering that I didn't book breakfast, I also gave a free breakfast. Thank you very much. Back to the topic, let's talk about the hotel's own stay experience. To be honest, it's not a last resort, I haven't stayed for a long time. Domestic non-chain brands also have 1 point before check-in. Actually, I think I should give a good price rating. First of all, I think the size of the room is OK, not crowded, and the equipment and facilities are very complete. The facilities are also very easy to use and no defects are found. Sleeping well all night. The breakfast the next morning, I think it should be praised, whether it is the variety. Or the service of the restaurant makes people feel like a spring breeze. Finally, I want to say two small flaws. First of all, the glass in the shower room is too dirty and has been covered with pulp. A little point is deducted here. Secondly, the cold dish cold mixing area of the breakfast room. There are some cold dishes. Unable to clamp, it means that the ice may be too long. The above two small suggestions are that the hotel can improve immediately at low cost. Finally, I want to say a little extra topic. I understand the hotel very much. Need to be praised on a third-party platform. But I personally don't accept it. The active invitation-style way to give praise. It is even more unacceptable to let customers comment according to the wishes of the hotel in a rewarding way. Of course, this is my pure personal feeling. The overall flaw of the hotel is not concealed, it is still recommended to stay, especially in the Josi area. Is a good choice.
FromMYR 164

Hangzhou YuHang WanHan Hotel

9.5/10Outstanding962 Reviews
Hangzhouxi Railway Station/Future Science Town Hangzhou|15.32km from city center
The hotel is still very clean. There is a restaurant and bar on the first floor. It is quite good. Sanitation: clean Facilities: new Environment: good Service: nice It is a building shared with another hotel. It is quite good. Recommended to stay. The price is not expensive.
FromMYR 209

Atour Hotel Hangzhou Binjiang Olympic Sports Center

9.8/10Perfect4132 Reviews
Binjiang Area Hangzhou|9.14km from city center
This hotel is so so so good!!!! I highly recommend this hotel! I will definitely stay here again when I come hangzhou again. The staff were all so friendly and kind. I really liked their chrysanthemum toothpaste (so unique!!) So I asked if I can buy it but it was not for sale so the housekeeper and her manager (names in pic) gave me some extras for keepsake. So so sweet!! I got to enjoy the different types of pillow firmness they have. Those are for sale if u want to get them. Room was soooo clean and fairly big. And everything smelled good. TV in room.. soooo huge!! Bed comfy n firm just the way I like it. Breakfast was also a good spread. I couldn't eat most of it as I am a Muslim and the breakfast was likely not halal. However I did take the bananas, lychees, coffee and the hardboiled egg with shell on.
FromMYR 234

Grand New Century Hotel Yuhang Hangzhou

9.7/10Excellent2363 Reviews
Linping New Town Hangzhou|19.15km from city center
Had a lovely weekend in Linping, feeling grateful! All the perks were so thoughtful: a room upgrade, themed decorations, and late check-out. I even skipped the car wash they offered, and they surprised me with a birthday cake – talk about burning calories! When we went to the kids' play area, the staff member was so warm and immediately turned on the lights and A/C. Highly recommend! Just the other day, I was reading about Zheng Nanyan, the tech whiz from Sun Yat-sen University who went from 7 Days to Ctrip, then to New Century and BTG Hotels.
FromMYR 289

Crystal Orange Hotel Hangzhou Qianjiang New City Jinjiang

9.5/10Outstanding4290 Reviews
Qianjiang New Town Hangzhou|5.78km from city center
I went to Hangzhou alone to do visa stuff. The receptionists at the front desk lobby were very helpful. The beautiful receptionist named Zhao Mujie went out of her way to accompany me to the police station to register. Also thank you to the rest of the staff, for asking information for me for my visa. Zhao Mujie helped me translate to the officer. I really really appreciate all the help. I also would like to say thank you to Xiao Song, the other receptionist, who had been so courteous and helpful during my stay. They really made sure to give me excellent customer service by trying not to trouble me as much as possible. I am extremely grateful for their assistance. 🙏😊🥰 谢谢！
FromMYR 214

Holiday Inn Express HANGZHOU JIUZHOU by IHG

9.6/10Excellent1100 Reviews
Jiubao Bus Terminal Area Hangzhou|11.42km from city center
As usual and familiar as always, holiday inns are almost perfect for travelers and with families.. hygienic, sumptuous spread of breakfast and friendly staffs. Ever so eager to assist thanks 贝儿！
FromMYR 147

Virgin Angel Hotel

9.3/10Very Good247 Reviews
East Railway Station Area Hangzhou|6.78km from city center
The room is clean and tidy, with complete facilities, and it is very comfortable to stay. The service team is excellent, enthusiastic, efficient, and makes people feel particularly warm. The surrounding environment is also good, and the transportation is convenient. This hotel is really good and recommended to everyone!
FromMYR 186

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Hot spring

Tuankou Zhongan Radon Hotspring Resort

9/10Good1005 Reviews
Hangzhou|98.66km from city center
i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.
FromMYR 493

Hangzhou Linan Tuankou Hotspring Resort Xingquan Valley

9.2/10Very Good736 Reviews
Hangzhou|98.77km from city center
We went for the infinity pool, with its mountain and water views. The location is nice, but I had to drive to find my room. Even the navigation system couldn't find it, and I had to ask the staff along the way. The only downside is that everything within the resort requires a shuttle bus, which is a long wait. When the bus arrives, you have to ask the driver if it's on your way; if it isn't, you won't be given a seat. There's no one to maintain order, and when it's crowded, there's always scrambling for a seat, sometimes even arguments. For food, we chose the à la carte Chinese restaurant, which cost over 700 yuan. The next day, we went to the pet park, but there were only a few sheep and sika deer, and a bag of carrots cost 20 yuan. Overall, the value for money isn't great, and it's worth just experiencing.
FromMYR 605

Dusit Thani Tianmu Mountain, Hangzhou

9.3/10Very Good1132 Reviews
Linan Tianmushan Scenic Area Hangzhou|66.83km from city center
Overall, our stay was quite good. We snatched up a group deal when we saw one, and since there were two of us, we paid a reasonable upgrade fee to switch to a king-size bed, which was perfectly acceptable. The staff were very welcoming and always greeted us. I particularly want to mention the complimentary tangerine peel and lemongrass tea – it was absolutely delicious and right up my alley! Plus, the thoughtful system of distinguishing between clean and used cups was a nice touch. I'll definitely bring my friends here next time!
FromMYR 493

Hangzhou Yunzhongjing · West Lake Senyin Hotel

9.8/10Perfect1931 Reviews
West Lake, Lingyin Temple Scenic Area Hangzhou|10.67km from city center
The hotel is located within the Yunqi Bamboo Trail scenic area, and the scenery is indeed beautiful, especially in the early morning before tourists arrive, when you can enjoy the 'Big Tree Kingdom' all to yourself. However, the room amenities are limited, and tourists constantly pass by the window during the day, so the curtains can't be opened. A highlight is the unlimited supply of Hupao Spring water, but there's no space to set up a tea table. Our butler, Xiao Yu, was very responsive and always ready to help. The breakfast, though small, was exquisite, with made-to-order noodles that tasted great.
FromMYR 511

Riverside Garden Holiday Hotel

9.3/10Very Good635 Reviews
Fuyang Area Hangzhou|30.27km from city center
The hotel is located halfway up the mountain, with an excellent location overlooking the Fuchun River. When we arrived, because we had a lot of luggage, the lady in charge of the door (should be a lobby leader) personally took us to the door of the room and called several employees to help us move our luggage. When we had dinner in the evening, not only was there a river view, but the waiters were also very thoughtful. The next day, I took the hotel elevator to the fourth floor and suddenly found a paradise on the top of the mountain, with lambs, alpacas and other small animals. I found them round and clean. I felt that the hotel was also very kind to animals, which was very touching. In addition, the hotel restaurant has a wall with blue sky and white clouds and cartoon characters of Hayao Miyazaki, which makes people feel the deep care. Like, like, recommend!
FromMYR 230

Lin 'an Hot Spring Story: Pet-Friendly Homestay

9.5/10Outstanding54 Reviews
Hangzhou|98.39km from city center
The housing experience of the hot spring Wuyu B&B is great, the room is very clean and quiet, the service attitude is also very good, the surrounding scenery is super beautiful, especially suitable for traveling and living
FromMYR 212

HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

9.1/10Good773 Reviews
Hangzhou|98.58km from city center
I read a lot of negative reviews before coming, so my expectations weren't very high. Naturally, every experience and feeling exceeded them. First, regarding the complaints about poor hygiene and facilities, I didn't experience that at all. The room had both air conditioning and underfloor heating, so it was very warm as soon as I entered. Everywhere I went was also very clean (perhaps because Phase 3 is newer). I also didn't find the service to be poor; in fact, I felt that every staff member I encountered was very polite. As for the hot springs, the pools in Phases 2 and 3 are a bit spread out and require a shuttle bus. Aside from the most popular influencer-heavy pool, the water quality in the other pools was quite good. Objective issues: We arrived late for dinner and could only be seated in the outdoor makeshift dining area. Although there were heaters and windbreaks, it couldn't be fully enclosed, and with a slight breeze in January, it still felt a bit chilly. (Our breakfast and dinner were buffets included in the package, and the food was really mediocre. If it's not part of your package, I wouldn't recommend paying for it; there are many restaurants nearby.) Also, walking between the hot springs can be quite cold (even though the shuttle buses have curtains). Overall, my family was very satisfied, and I hope to have such a good experience again next time.
FromMYR 605

Hangzhou Dongli Twelve Season Home Inn (Daming Mountain)

9.6/10Excellent174 Reviews
Linan Daming Mountain/Shimen Gorge Scenic Area Hangzhou|112.22km from city center
This guesthouse we chose for our ski trip to Daming Mountain with friends was a wonderful surprise! I have to give it a huge shout-out – the location was incredibly convenient, only 2 kilometers from the Daming Mountain scenic area, making getting to and from the ski resort a breeze. Dinner needs to be booked the night before, and all the ingredients were freshly sourced, so we could eat right after our ski trip. The hot, home-style dishes were delicious! The room was impeccably clean, even the corners were spotless. The thoughtful staff had turned on the underfloor heating and central air conditioning beforehand, so the room was warm and cozy as soon as we entered, instantly relieving all our fatigue. The housekeeper was incredibly welcoming and attentive throughout our stay. Before we left, she even gave us some handmade bread slices, making our ski trip exceptionally warm and comfortable – a truly perfect experience!
FromMYR 371

XIANGHU XIAOYAO MANOR XIANG VILLA

9.7/10Excellent1735 Reviews
Hangzhou Paradise and Huxiang Scenic Area Hangzhou|14.87km from city center
During the May Day holiday, I spontaneously decided to escape to the mountains for some peace and quiet. Blindly booking the Xiangyuan area of Xiaoyao Manor turned out to be the biggest surprise of the trip. As soon as the car entered the grounds, I was surrounded by lush greenery. The lobby didn't have an overly luxurious feel; the wooden furniture, mixed with a faint aroma of essential oils, instantly calmed the exhaustion from the journey. The deluxe villa room I booked was a two-story duplex. The main bedroom opened directly onto a small courtyard, where a welcome fruit platter and freshly brewed pre-Qingming tea were already set out on the stone table. Outside the balcony were layers of tea mountains. Waking up in the morning, I could hear birds chirping, and the wind carried the refreshing scent of tea. Breakfast completely exceeded expectations. Local bamboo shoot baozi and savory soy milk were made fresh, and there was a dedicated area for kids to make small cakes and fruit platters. The service staff were all soft-spoken; refilling water and clearing plates didn't disturb anyone's meal. In the afternoon, I wandered around the gardens. The pathways were lined with gardenias and hydrangeas. A ten-minute walk from the lobby, crossing a bridge, led to the villa area of the manor – quiet and full of vibrant green. The most enjoyable part was the evening; the entire estate was perfectly still. Sitting in the courtyard, feeling the breeze and watching the stars, I didn't even want to touch my phone. The only slight regret is that due to the holiday, rooms were extremely tight, so I could only book for one night. Next time, I'll need to book at least two weeks in advance; two more nights would be just right.
FromMYR 1,191

Tuanyuanli·River Tracing Hot Spring Parent-Child Resort Homestay (Lin'an, Hangzhou)

9.1/10Good180 Reviews
Hangzhou|100.11km from city center
The destination is Wind Valley. We found the most satisfactory homestay around. We arrived at 9 o'clock in the evening. The housekeeper greeted us warmly at the door, guided us to the parking space, made tea, and enthusiastically introduced the fun places around. The hotel is located at the foot of a large mountain. There are lawns and canopies at the foot of the mountain. The lighting atmosphere is particularly good at night. The gurgling stream is very healing in the deep nature. The frog calls can be heard clearly at night. The room layout is very special. The children like it very much. The starry sky room is booked. When you look up, there is an automatic skylight. It is so romantic. A bowl of handmade noodles full of vitality in the morning starts a beautiful new day. The aunt and the service staff are very good. I will come again next time!
FromMYR 343

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Family friendly

Pagoda Hotel Hangzhou West Lake · Wulin Plaza

9.3/10Very Good11313 Reviews
Wulin Square/Hangzhou Center Hangzhou|1.39km from city center
The hotel is quite nice. The lobby is a bit cramped, but it doesn't affect the stay. The room was very spacious; I specifically booked a room type with a huge desk and a massive window view. Anyone working or drawing would be thrilled with this desk. The hotel's toiletries are distinctive and smell wonderful, with two different scented shower gels. The breakfast was delicious, especially the meat sauce next to the noodles and wontons – it was really good with the noodles. The cleanliness was excellent, and the soundproofing was good. When ordering takeout, a robot delivered it to the door. The hotel gym has several types of equipment, including regular treadmills and multi-sized dumbbells for strength training.
FromMYR 283

Zhejiang Hotel

9.4/10Outstanding11913 Reviews
West Lake Lakeside Area Hangzhou|1.43km from city center
This hotel is excellent, truly living up to its long-standing reputation. The rooms must have been renovated as they don't feel old at all. The staff are wonderful; the front desk proactively upgraded my room, and all other service personnel were very polite. The breakfast selection is rich and varied, with the desserts being a particular highlight. There's also a West Lake viewing area, so on days without rain, you can enjoy the lake view while eating. Even if it's too wet to sit outside after rain, a post-meal stroll to take in the full panorama of West Lake is still very enjoyable. All in all, it was a very satisfying stay.
FromMYR 273

Wyndham Grand Plaza Royale Hangzhou

9.1/10Good5575 Reviews
West Lake Lakeside Area Hangzhou|1.32km from city center
This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot! There are two areas I hope can be improved: 1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards. 2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue. Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!
FromMYR 405

Merchant Marco Edgelake Hotel

9.4/10Outstanding13677 Reviews
West Lake Lakeside Area Hangzhou|2.95km from city center
I stayed here for a week on a business trip to Hangzhou, and I must say this hotel offers incredible value for money. While it's a bit older, its fantastic location and excellent transport links more than make up for it. It's just a 5-minute walk to Intime in77 and West Lake, and the main Zhiweiguan restaurant isn't far either. Plus, the hotel is exceptionally clean. The rooftop garden is truly refreshing, offering beautiful views of West Lake and even some adorable rabbits to see. I'd definitely stay here again on my next visit to Hangzhou.
FromMYR 124

Merchant Marco Hotel

9.6/10Excellent23340 Reviews
West Lake Lakeside Area Hangzhou|2.52km from city center
I thoroughly enjoyed my stay at the Merchant Marco Hotel in Hangzhou and would happily stay here again. The location is excellent, within easy reach of West Lake, the metro and plenty of food options. In fact, I could even spot the hotel from Bai Causeway while walking around the lake. The hotel itself has a wonderful Marco Polo theme which gives it a bit of character. There is a statue of Marco Polo in the foyer, artwork and statues in the rooms, a common area with information about his travels, and even the elevators, restaurant and viewing area on the top floor continue the theme. It was a nice touch and made the hotel memorable. The room was spacious and comfortable, with a comfy bed and everything I needed. The reception staff were friendly and professional. One receptionist in particular had a remarkable memory, a lovely smile and made guests feel welcome while remaining thoroughly professional. One unexpected highlight was the free laundry. The self regulating washer and dryer actually worked as advertised, sensing the load and adjusting the cycle times accurately. The wash took around 36 minutes and the dryer 38 minutes, the first time I've encountered machines that genuinely got it right. Overall, this was one of my favourite hotels of my trip to China with a great location, plenty of character, practical facilities and friendly service. Highly recommended.
FromMYR 213

Sofitel Hangzhou Westlake

9.3/10Very Good4033 Reviews
West Lake Lakeside Area Hangzhou|3.23km from city center
Everything in the room was great, the shower was fantastic with a bathtub, perfect for families with kids. It's super close to West Lake which is really convenient. The breakfast was excellent, with a wide variety of choices, and the bread was delicious, as was the tofu pudding. I'll definitely book here again next time I'm in Hangzhou. The happy hour and afternoon tea included with the executive room were also a wonderful bonus! This hotel made our first stop in Hangzhou absolutely perfect!
FromMYR 423

Midtown Shangri-La, Hangzhou

9.5/10Outstanding8709 Reviews
West Lake Lakeside Area Hangzhou|1.7km from city center
Having lived in both northern and southern parts of the country for many years, I've come to realize that experiencing different lifestyles significantly enhances one's quality of life and emotional well-being. That's why Hangzhou, often called 'heaven on earth,' is always my top choice for a relaxing vacation away from Beijing. The name 'Shangri-La Hotel, Hangzhou' itself clearly indicates its prime location in the city center, directly connected to the high-end shopping mall, Kerry Center. This powerful alliance between a luxury hotel and a premium shopping complex is a prime example of brilliant business strategy. During my stay, I was warmly welcomed by the team, especially Emma, Clara, and Xenla. Emma's service was exceptional and personalized throughout, feeling just like a family member. We clicked from the moment I checked in. She's of average height, gentle, charming, elegant in her demeanor, and highly professional. We exchanged WeChat contacts, and she was incredibly responsive and knowledgeable, providing instant recommendations for local food and any other travel inquiries I had. Following her advice and tips led to some truly excellent experiences. For instance, her recommendation for 'Ye Ma,' an outstanding representative of Hangzhou cuisine – lauded by the Michelin Guide and CCTV – really lived up to its reputation. Conveniently located right in Kerry Center, it was just a few minutes' walk to the restaurant. Both the dining environment and food quality were exactly what I'd hoped for. I'm truly grateful for her dedicated service. Such hotel marketing professionals are rare and invaluable, especially for high-end luxury hotels. I sincerely hope the hotel management recognizes and commends their diligent service, dedication, and the joy they bring to guests. Location-wise, the hotel is superb, about 800-1000 meters from West Lake, a pleasant 10-minute walk. The hotel lobby features Shangri-La's signature design elements – it's grand and soaring, exuding understated luxury yet feeling comfortable and spacious. Stepping in feels like a special occasion. My room was a garden balcony room on the third floor, which was large, tastefully decorated in subtle colors, and impeccably clean. The bedding was incredibly comfortable. Since I enjoy tea, the staff thoughtfully provided plenty of bottled water. The welcome fruit platter was generous in both variety and quantity. Breakfast offered fresh, diverse dishes, with exquisitely crafted Western pastries and bread that tasted fantastic. The dining environment was serene, and the service was attentive yet organized, setting a wonderful tone for the start of each day.
FromMYR 571

Grand Hotel

9.5/10Outstanding7228 Reviews
West Lake Lakeside Area Hangzhou|2.84km from city center
I booked this hotel because of a few scenic photos I saw when making the reservation, and it was indeed a great choice. The complimentary 3 professional travel photos: The pictures turned out excellent. Facilities: Well-equipped. Hygene: Spotless. Environment: Beautiful, bustling yet clean. The commercial district is right outside the door. Service: The staff were polite and enthusiastic.
FromMYR 567

Shangri-La Hangzhou

9/10Good4546 Reviews
West Lake, Lingyin Temple Scenic Area Hangzhou|2.95km from city center
Our weekend getaway at the Shangri-La, West Lake Hangzhou was very pleasant overall. We chose the hotel for its excellent location and strong reviews, and it lived up to expectations in many ways. We were warmly welcomed and appreciated the thoughtful touches, including a complimentary afternoon tea, which was a very nice gesture. We were also kindly offered a late check-out until 3 pm, although we were unable to take advantage of it due to pre-booked train tickets. What we loved most was the comfort and quality throughout our stay—the beds were very comfortable, the shower was excellent, and the breakfast was delicious with a good variety. The staff were also accommodating and attentive, which made our stay even more enjoyable. There are a few areas that could be improved. The hotel would benefit from some light refurbishment, as the armchairs in the room showed visible stains, and the hallway carpets could use a deeper clean. Overall, it was a relaxing and enjoyable stay in a beautiful location, and we would still consider returning for another visit.
FromMYR 464

Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel

9.4/10Outstanding2720 Reviews
Binjiang Area Hangzhou|8.44km from city center
We had a warm welcome at the Hotel directly at the reception, a very nice young lady greeted us and was patient with us to translate absolutely all the questions with Translate etc. any problem we encountered was solved on the spot. Very good conditions and breakfast was also very varied and the view of the hotel was impeccable. The girl at the reception CIao QI is very kind and available for communication. so we recommend this hotel with confidence.
FromMYR 293

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5 star

Grand Metropark Hotel

9.5/10Outstanding11855 Reviews
West Lake Lakeside Area Hangzhou|2.61km from city center
My stay here exceeded expectations! The room was spotless and tidy, and the bedding was so soft and comfortable that I slept wonderfully. The front desk lady was very kind and checked me in quickly. The breakfast downstairs offered a great variety and tasted delicious. The cleaning staff were also very prompt with their service. The location is super convenient, and it’s excellent value for money. I’ll definitely choose this place again on my next visit!
FromMYR 189

Grand Hyatt Hangzhou

9.3/10Very Good5872 Reviews
West Lake Lakeside Area Hangzhou|2.23km from city center
Grand Hyatt is always my first choice when I visit Hangzhou. The location is excellent, right next to West Lake and Intime Department Store, offering a one-stop experience for shopping and sightseeing. Although the hotel has been built for a long time, it doesn't show its age. Both the lobby and room facilities are maintained at a very high standard. I even remember that the old toilets have been updated to smart ones, which many five-star hotels haven't even done yet. Besides its prime location, Grand Hyatt's F&B is truly noteworthy. The food, drinks, and alcoholic beverages are all excellent and definitely worth trying.
FromMYR 841

InterContinental Hotels HANGZHOU ICC by IHG

9.5/10Outstanding7703 Reviews
Qianjiang New Town Hangzhou|6.64km from city center
Staying at the 'Big Golden Ball' landmark in Qianjiang New Town was absolutely worth it! The moment you see the grand dome in the lobby and the panoramic elevator, it's truly stunning. The front desk staff were efficient and had a pleasant, down-to-earth attitude. We booked a river-view room, and the view was unbeatable – you could lie in bed and watch the Qiantang River and the city's light show. The room was spacious, the bedding was soft and comfy, and the soundproofing was good too. The breakfast buffet had a wide variety of options, and the made-to-order station hit the spot. The location is also super convenient; the Citizen Center subway station is right outside, making it close to MixC Mall and City Balcony. Five-star experience, I'll definitely choose this hotel again next time I'm in Hangzhou!
FromMYR 464

SENBO Nature Park and Resort

9.6/10Excellent11293 Reviews
Hangzhou Paradise and Huxiang Scenic Area Hangzhou|16.77km from city center
The hotel has a rich variety of greenery, making it great for photos. The Fantasyland picture book reading area is quiet, and the kids' shallow water area in the water park is safe. Housekeeper Xixi provided excellent service, and her advance notice of operating hours was very helpful.
FromMYR 476

The Nook Hotel Hangzhou - A design hotel, 20 mins to West Lake and Lingyin Temple

9.6/10Excellent1728 Reviews
Huanglong Sports Centre Hangzhou|4.21km from city center
The room environment is beautiful, well-equipped, and the service attitude is excellent. On the first day of our stay, we enjoyed a complimentary afternoon tea with coffee, tremella soup, cheesecake, and chips – it was delightful and atmospheric. The hotel lobby's lounge area also offers books and tea options. The breakfast on the second day was predominantly Western style, with a rich variety of delicious and healthy options. The hotel's location is also great, not far from the subway station, and convenient for visiting Lingyin Temple and Feilai Peak. It’s a perfect place to relax with friends and family.
FromMYR 241

Narada Resort & Spa Liangzhu

9.3/10Very Good1598 Reviews
Liangzhu Cultural Village Hangzhou|16.58km from city center
The hotel's surroundings and interior are excellent, like a large garden. The lobby, elevators, and rooms are all decorated with Liangzhu-style features. What's most commendable is how spotlessly clean everything is, even the changing rooms and showers by the pool are impeccably tidy. Definitely a big thumbs up! The room itself is huge, with an empty, spacious living area, and the bedroom is also very generous. The only odd thing is the small sink, which feels out of place given the immense space. The breakfast offers a wide variety; it's not exceptionally delicious, but still pretty good. It's not far from the Liangzhu Museum or Yubird Market. Unfortunately, it rained continuously during my stay, so I couldn't explore much, and the sky only cleared up when I was leaving. 😂 If you visit on a sunny day, there are quite a few places to enjoy. They didn't ask for a positive review at check-out, which is also a big plus. Overall, it's highly recommended!
FromMYR 386

West Lake State Guesthouse

9.7/10Excellent6828 Reviews
West Lake, Lingyin Temple Scenic Area Hangzhou|4.64km from city center
The facilities are well-equipped. The bathtub water temperature was perfect for a soak, which is a pleasant surprise as even some high-end hotels sometimes miss the mark. The toiletries provided were also very comfortable to use, maintaining the hotel's premium feel. However, building #7 lacks dining, fitness, and leisure amenities, with all public facilities concentrated in building #8. A shuttle service helps to bridge this gap, and the trade-off is a very peaceful environment. The cleanliness was exceptional. The room, including corners and the bathroom, was spotless. The grounds were also kept meticulously clean. The environment is stunning, right next to West Lake. The hotel's garden and landscaping are beautiful, with greenery and water features everywhere. The terrace room offers a comfortable and enjoyable view. The service was excellent. The staff were very friendly, and the front desk proactively inquired about my needs and were always willing to assist, responding very promptly.
FromMYR 783

Four Seasons Hotel Hangzhou at West Lake

9.5/10Outstanding699 Reviews
West Lake, Lingyin Temple Scenic Area Hangzhou|3.65km from city center
Overall, the experience was truly beyond five stars. The hotel is located in the Xin'an district, offering a peaceful, comfortable, and serene environment. The hotel's decor, overall construction planning, and garden maintenance are all top-notch. The ambiance exudes a strong, calming energy that makes you feel incredibly relaxed. The environment alone definitely earns more than five stars. The front desk service was meticulous, but that's standard for any Four Seasons hotel. The Jin Sha restaurant within the hotel was absolutely superb; the food was truly delicious and offered incredible value for money. Their Western restaurant was equally excellent, and the cocktails at the lobby lounge were also high quality. Even a simple Gin & Tonic showed attention to detail in both the gin and tonic water. Ordering a drink also came with homemade snacks and olives. Breakfast was absolutely divine. Enjoying breakfast while overlooking the beautiful garden was a pure delight! The hotel's in-house professional photography service was also top-tier. The makeup, costumes, and professionalism of the shoot were all first-rate. The room was the only slight drawback. It wasn't an issue of being old; although it has some years on it, it's clearly well-maintained with tasteful materials, giving it a distinctive character. However, room 106, which I was assigned, was completely different from the Garden View King Room advertised on Ctrip's pictures. Being a corner room, it had poor lighting and a restricted view. The scenery and environment of the small outdoor pavilion were also very mediocre. One side was against a wall and a corridor, which felt very unpleasant. Had I known this, I wouldn't have spent an extra 2,000 yuan to choose this room (7,700+ per night). If this room is an anomaly, I suggest not assigning it to direct booking guests in the future. Wouldn't it be better to reserve it for VIP upgrades? (You can see details of the garden view in pictures 2-5). Oh, and the private boat tour, while expensive, was worth it. I recommend gathering 6 people; it's very comfortable and offers decent value for money. I still gave a full five-star rating because other aspects surpassed a five-star level, thus compensating for the room's shortcomings. Future guests booking the Deluxe Garden View King Room should be cautious. I recommend choosing other room types.
FromMYR 2,416

Banyan Tree Hangzhou

9.5/10Outstanding2604 Reviews
Xixi Wetland Park Area Hangzhou|6.57km from city center
We had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience. The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient. The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded. Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience. As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience. Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.
FromMYR 1,787

JW Marriott Hotel Hangzhou

9.2/10Very Good1899 Reviews
Wulin Square/Hangzhou Center Hangzhou|0.23km from city center
My stay at JW Marriott Hotel Hangzhou was absolutely fantastic! The hotel's location is superb, right next to MixC shopping mall, making shopping and dining incredibly convenient. It's also close to West Lake. The lobby is grand and impressive, and my room offered a magnificent view of the Qiantang River. The decor was elegant and comfortable, and the bedding was just right – not too soft, not too firm – ensuring a great night's sleep. The staff were warm and attentive, and the breakfast spread was extensive, with both Western and Chinese options, and everything tasted delicious. The pool and gym facilities were also excellent. I'll definitely choose to stay here again on my next visit to Hangzhou!
FromMYR 447

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Hangzhou Resorts review

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9.7/10
Excellent
KKirinkun
The facilities are well-equipped. The bathtub water temperature was perfect for a soak, which is a pleasant surprise as even some high-end hotels sometimes miss the mark. The toiletries provided were also very comfortable to use, maintaining the hotel's premium feel. However, building #7 lacks dining, fitness, and leisure amenities, with all public facilities concentrated in building #8. A shuttle service helps to bridge this gap, and the trade-off is a very peaceful environment. The cleanliness was exceptional. The room, including corners and the bathroom, was spotless. The grounds were also kept meticulously clean. The environment is stunning, right next to West Lake. The hotel's garden and landscaping are beautiful, with greenery and water features everywhere. The terrace room offers a comfortable and enjoyable view. The service was excellent. The staff were very friendly, and the front desk proactively inquired about my needs and were always willing to assist, responding very promptly.
West Lake State Guesthouse

West Lake State Guesthouse

West Lake, Lingyin Temple Scenic Area, Hangzhou
9.7/10
Perfect6828 Reviews
KKirinkunThe facilities are well-equipped. The bathtub water temperature was perfect for a soak, which is a pleasant surprise as even some high-end hotels sometimes miss the mark. The toiletries provided were also very comfortable to use, maintaining the hotel's premium feel. However, building #7 lacks dining, fitness, and leisure amenities, with all public facilities concentrated in building #8. A shuttle service helps to bridge this gap, and the trade-off is a very peaceful environment. The cleanliness was exceptional. The room, including corners and the bathroom, was spotless. The grounds were also kept meticulously clean. The environment is stunning, right next to West Lake. The hotel's garden and landscaping are beautiful, with greenery and water features everywhere. The terrace room offers a comfortable and enjoyable view. The service was excellent. The staff were very friendly, and the front desk proactively inquired about my needs and were always willing to assist, responding very promptly.
Price per night from:MYR 783
9.6/10
Excellent
Sshoookuletme
I would totally recommend this hotel as it is very convenient and close to many locations, there is a Haidilao on the same level and their receptionists were very responsive as my tv was malfunctioning but they fixed it quickly! You can order delivery as well! There’s also 4 washing machine and dryer as stated and they provide toothbrush, toothpaste, comb and hair net as well as conditioner, shampoo and body wash ! No worries if you didn’t bring adapter as well as they provide usb lighting socket, usb socket attached as a picture !! Overall, its has been a pleasant stay and if I ever come back to Hangzhou!! I will book this hotel again!
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)

West Lake Lakeside Area, Hangzhou
9.6/10
Perfect10022 Reviews
SshoookuletmeI would totally recommend this hotel as it is very convenient and close to many locations, there is a Haidilao on the same level and their receptionists were very responsive as my tv was malfunctioning but they fixed it quickly! You can order delivery as well! There’s also 4 washing machine and dryer as stated and they provide toothbrush, toothpaste, comb and hair net as well as conditioner, shampoo and body wash ! No worries if you didn’t bring adapter as well as they provide usb lighting socket, usb socket attached as a picture !! Overall, its has been a pleasant stay and if I ever come back to Hangzhou!! I will book this hotel again!
Price per night from:MYR 124
9.6/10
Excellent
GGuest User
This hotel by West Lake offers great value for money. First off, the location is fantastic – you just cross the road from the hotel entrance and you're right by West Lake (and the Hubin Yintai commercial area). Secondly, the rooms are quite spacious. (Though the steps in each room were a bit unusual for me, the motion-sensor lights helped, but it wouldn't be very wheelchair-friendly.) Thirdly, the hotel provides some nice extra services like a self-service laundry, Hanfu experience, and lacquer fan making. There's a fridge with both chilling and freezing compartments, and they even give you a thoughtful little gift when you check out (pictured in image 5). Overall, I was very satisfied.
Hangzhou Qiyue Westlake Culture Hotel

Hangzhou Qiyue Westlake Culture Hotel

West Lake Lakeside Area, Hangzhou
9.6/10
Perfect2313 Reviews
GGuest UserThis hotel by West Lake offers great value for money. First off, the location is fantastic – you just cross the road from the hotel entrance and you're right by West Lake (and the Hubin Yintai commercial area). Secondly, the rooms are quite spacious. (Though the steps in each room were a bit unusual for me, the motion-sensor lights helped, but it wouldn't be very wheelchair-friendly.) Thirdly, the hotel provides some nice extra services like a self-service laundry, Hanfu experience, and lacquer fan making. There's a fridge with both chilling and freezing compartments, and they even give you a thoughtful little gift when you check out (pictured in image 5). Overall, I was very satisfied.
Price per night from:MYR 128
9.6/10
Excellent
GGuest User
We took a quick weekend trip to West Lake with our family of three. To make sure we had the best experience, I did a lot of comparisons and finally chose Xizi. And I was right to! The beautiful environment goes without saying, and the service was incredibly thoughtful and attentive. The breakfast spread was so rich and varied, I just wished I had a bigger stomach! It was close to the Dragon Boat Festival, and the hotel even prepared Zongzi gift boxes, making us feel completely at home and valued. If you wanted to go to any area, a quick call to the front desk would have a shuttle car ready to take you. Our room was on the first floor, and upon entering, a pleasant aroma filled the air. I loved the new Chinese style decor, even the bedding had a Chinese flair. During an evening stroll, we passed by Building No. 1 and, with the Leifeng Pagoda in the background, learned that this was where leaders from over thirty countries and regions took a group photo during the Hangzhou Summit. Now for the minor drawbacks: the soundproofing of the room door wasn't great; you could hear people opening doors and talking in the hallway. The bathroom door, however, was quite heavy and took some effort to open and close. And there were some cobwebs on the ceiling above the bed – a small detail. Overall, the minor flaws don't overshadow the brilliance; it truly is a dazzling pearl on the tender and picturesque West Lake!
Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden

Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden

West Lake, Lingyin Temple Scenic Area, Hangzhou
9.6/10
Perfect9737 Reviews
GGuest UserWe took a quick weekend trip to West Lake with our family of three. To make sure we had the best experience, I did a lot of comparisons and finally chose Xizi. And I was right to! The beautiful environment goes without saying, and the service was incredibly thoughtful and attentive. The breakfast spread was so rich and varied, I just wished I had a bigger stomach! It was close to the Dragon Boat Festival, and the hotel even prepared Zongzi gift boxes, making us feel completely at home and valued. If you wanted to go to any area, a quick call to the front desk would have a shuttle car ready to take you. Our room was on the first floor, and upon entering, a pleasant aroma filled the air. I loved the new Chinese style decor, even the bedding had a Chinese flair. During an evening stroll, we passed by Building No. 1 and, with the Leifeng Pagoda in the background, learned that this was where leaders from over thirty countries and regions took a group photo during the Hangzhou Summit. Now for the minor drawbacks: the soundproofing of the room door wasn't great; you could hear people opening doors and talking in the hallway. The bathroom door, however, was quite heavy and took some effort to open and close. And there were some cobwebs on the ceiling above the bed – a small detail. Overall, the minor flaws don't overshadow the brilliance; it truly is a dazzling pearl on the tender and picturesque West Lake!
Price per night from:MYR 727
9.5/10
Outstanding
GGuest User
Staying at the 'Big Golden Ball' landmark in Qianjiang New Town was absolutely worth it! The moment you see the grand dome in the lobby and the panoramic elevator, it's truly stunning. The front desk staff were efficient and had a pleasant, down-to-earth attitude. We booked a river-view room, and the view was unbeatable – you could lie in bed and watch the Qiantang River and the city's light show. The room was spacious, the bedding was soft and comfy, and the soundproofing was good too. The breakfast buffet had a wide variety of options, and the made-to-order station hit the spot. The location is also super convenient; the Citizen Center subway station is right outside, making it close to MixC Mall and City Balcony. Five-star experience, I'll definitely choose this hotel again next time I'm in Hangzhou!
InterContinental Hotels HANGZHOU ICC by IHG

InterContinental Hotels HANGZHOU ICC by IHG

Qianjiang New Town, Hangzhou
9.5/10
Perfect7703 Reviews
GGuest UserStaying at the 'Big Golden Ball' landmark in Qianjiang New Town was absolutely worth it! The moment you see the grand dome in the lobby and the panoramic elevator, it's truly stunning. The front desk staff were efficient and had a pleasant, down-to-earth attitude. We booked a river-view room, and the view was unbeatable – you could lie in bed and watch the Qiantang River and the city's light show. The room was spacious, the bedding was soft and comfy, and the soundproofing was good too. The breakfast buffet had a wide variety of options, and the made-to-order station hit the spot. The location is also super convenient; the Citizen Center subway station is right outside, making it close to MixC Mall and City Balcony. Five-star experience, I'll definitely choose this hotel again next time I'm in Hangzhou!
Price per night from:MYR 464
9.5/10
Outstanding
JJasdev
Had a great stay at this hotel. The location was excellent, making it very convenient to get around and explore the area. The room was comfortable, the staff were friendly, and the overall experience was pleasant. Would definitely consider staying here again.
Zhongshan West Lake Hotel Hangzhou

Zhongshan West Lake Hotel Hangzhou

West Lake Lakeside Area, Hangzhou
9.5/10
Perfect14622 Reviews
JJasdevHad a great stay at this hotel. The location was excellent, making it very convenient to get around and explore the area. The room was comfortable, the staff were friendly, and the overall experience was pleasant. Would definitely consider staying here again.
Price per night from:MYR 249
9.5/10
Outstanding
GGuest User
On a business trip to Hangzhou, the room was very clean, and there wasn't much traffic around. The guests staying here seemed to be of a high caliber, so it was pretty quiet. It's excellent value for money. The hotel even has a food delivery robot, and the front desk staff were very thoughtful. Overall, it was fantastic with no complaints.
Veegle By Landison Hotel Hangzhou Qianjiang New City

Veegle By Landison Hotel Hangzhou Qianjiang New City

Qianjiang New Town, Hangzhou
9.5/10
Perfect7867 Reviews
GGuest UserOn a business trip to Hangzhou, the room was very clean, and there wasn't much traffic around. The guests staying here seemed to be of a high caliber, so it was pretty quiet. It's excellent value for money. The hotel even has a food delivery robot, and the front desk staff were very thoughtful. Overall, it was fantastic with no complaints.
Price per night from:MYR 146
9.4/10
Outstanding
GGuest User
This hotel is excellent, truly living up to its long-standing reputation. The rooms must have been renovated as they don't feel old at all. The staff are wonderful; the front desk proactively upgraded my room, and all other service personnel were very polite. The breakfast selection is rich and varied, with the desserts being a particular highlight. There's also a West Lake viewing area, so on days without rain, you can enjoy the lake view while eating. Even if it's too wet to sit outside after rain, a post-meal stroll to take in the full panorama of West Lake is still very enjoyable. All in all, it was a very satisfying stay.
Zhejiang Hotel

Zhejiang Hotel

West Lake Lakeside Area, Hangzhou
9.4/10
Perfect11913 Reviews
GGuest UserThis hotel is excellent, truly living up to its long-standing reputation. The rooms must have been renovated as they don't feel old at all. The staff are wonderful; the front desk proactively upgraded my room, and all other service personnel were very polite. The breakfast selection is rich and varied, with the desserts being a particular highlight. There's also a West Lake viewing area, so on days without rain, you can enjoy the lake view while eating. Even if it's too wet to sit outside after rain, a post-meal stroll to take in the full panorama of West Lake is still very enjoyable. All in all, it was a very satisfying stay.
Price per night from:MYR 273
9.4/10
Outstanding
AAnonymous User
Had a great stay! The hotel is really close to the airport and offers a free shuttle service, which made getting around super convenient. My room was spacious and bright, and housekeeping did an excellent job. The bedding was soft and comfortable, ensuring a wonderful night's sleep. The front desk staff were incredibly friendly and welcoming, providing attentive and detailed service. The breakfast was delicious, and the restaurant was spotless! Overall, it offers excellent value for money. I highly recommend it to anyone looking for a great place to stay!
Haoyi Hotel (Hangzhou Xiaoshan International Airport)

Haoyi Hotel (Hangzhou Xiaoshan International Airport)

Xiaoshan Airport/Hangzhou Convention and Exhibition Center, Hangzhou
9.4/10
Perfect2716 Reviews
AAnonymous UserHad a great stay! The hotel is really close to the airport and offers a free shuttle service, which made getting around super convenient. My room was spacious and bright, and housekeeping did an excellent job. The bedding was soft and comfortable, ensuring a wonderful night's sleep. The front desk staff were incredibly friendly and welcoming, providing attentive and detailed service. The breakfast was delicious, and the restaurant was spotless! Overall, it offers excellent value for money. I highly recommend it to anyone looking for a great place to stay!
Price per night from:MYR 113
9.3/10
Very Good
DDoraemuuu
Brand new hotel, just opened. The environment is excellent and the location is also great.
Atour Hotel (Hangzhou East Railway Station MixC, V3.6)

Atour Hotel (Hangzhou East Railway Station MixC, V3.6)

East Railway Station Area, Hangzhou
9.3/10
Perfect57 Reviews
DDoraemuuuBrand new hotel, just opened. The environment is excellent and the location is also great.
Price per night from:MYR 272