8.3/10Very Good181 Reviews
Termini Central Station Rome|0.18km from city center
This time, I stayed at a hotel that seems to be a popular choice among Chinese travelers, and my overall experience was pretty good. The only downside was the front desk staff's attitude – they were consistently cold and indifferent. There were no greetings when we came and went, and even when we initiated a hello, we only got dismissive responses. What was even more frustrating was the rather large staff member at the restaurant entrance who just stood there expressionless every time we passed by, which gave a very unwelcoming impression. However, the restaurant and housekeeping staff were all very warm and friendly, which definitely redeemed a lot of my impression of this stay.