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This hotel is absolutely perfect, and the service was outstanding! I've stayed in many five-star hotels, but this one truly exceeded my expectations. I highly recommend it to fellow Chinese travelers! The facilities are very new, and they even upgraded me to a two-bedroom apartment for free, which must have been around 160 square meters. The restaurant is also excellent; I tried the steak house and ordered an improved version of the Whiskey Sour, which was delicious. The ambiance is great, and you get a fantastic view of the Nile River from the window – very chic! You can take a boat from the riverbank downstairs, though I didn't go myself as I wanted to try a felucca. When I checked out, they kindly extended my checkout time to 2 PM. If I hadn't already booked my next stay at the Movenpick Resort Aswan (Movenpick Palace), I would have loved to stay an extra night, haha. In short, it's just one word: perfect.

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

Absolutely, absolutely, absolutely wonderful! Lush greenery right beneath the pyramids—the ambiance, service, security, dining, gym, room service... everything was excellent. The hotel can arrange transportation to the pyramids, and after breakfast, you walk straight into a direct view of the Great Pyramid of Giza, going against the flow of the crowds entering from the main gate. This was fantastic for the hot weather! The hotel's rich history goes without saying; the palace where the Cairo Conference was held is currently undergoing renovations, but you can see the exterior. The staff are highly professional, incredibly warm, and attentive when answering questions. We even stumbled upon a beautiful wedding! Everything was just superb! The pyramids are definitely worth seeing, but the Marriott Mena House, with its pyramid views, is even more worth the visit.

If you ever get the privilege to stay at the four seasons DO IT! THEY ARE NOTHING SHORT OF AMAZING! I haven't checked in to my hotel because I was in luxor all day and I messaged them through their app to see about room service being there before I make it in. They delivered my meal already as I said it was okay knowing time wise I would be in late and assume that service ends at some point of the evening. I've only had lunch today I haven't been in a bed in the last 48hours, they set ny room up and delivered my food with out me checking in! Theyer amazing they set my spa time for tomorrow evening as well. They also able to offer massage in your room, their guest services is top notch. It's pricey but they absolutely take care if you! I've been to the one in Maui as well, absolutely not disappointed!

If you want to stay in a good location with magnificent view of the pyramids this hotel is your best affordable option.. very clean, staff are very attentive and helpful especially Mahmoud from the reception, and the view is mind blowing. This hotel is facing the new Grand Egyptian Museum which is not fully opened yet, but the visit is highly recommended. Rooms are big and spacious although a bit dated

The hotel is centrally located in a quiet area in Zamalek and easily accesible to all atttactions in Cairo. The hotel has aged and yet being maintained fairly.

Lovely hotel in a prime location on the Nile. Our room had a lovely view of the Nile and the pool area. The room was modern and had all the amenities you would need including some luxury Byredo toiletries which were a nice touch. Though it’s a newly renovated hotel, the downside was that our non-smoking room had an unusual smell in it and also upon check in, the entire carpet was wet. The breakfast buffet was good although some items were a bit stale by 8am (pancakes in particular) which could’ve been better if fresh. There was no room service options from your room so we tried the restaurants but wouldn’t really recommend. We tried Kamala which is a pan-Asian fusion and though we were the only guests dining, the food took over an hour to make and wasn’t the best. The Solano restaurant again was okay, much fresher than Kamala. Would recommend the hotel for its location however the reception can get really busy and the staff could do with being more attentive to the guests they’re serving rather than those impatiently interrupting.

This has to be one of Cairo's top hotels. There's security screening upon entering, and the staff are all incredibly friendly and helpful. They even gave us a free upgrade to a river view room! The breakfast spread was fantastic. Highly recommend! 👍

The hotel is new + clean + modern and super close to the airport. And we love the breakfast! Small touches like a Xiaomi scale and ready-to-use adapters made it easy. And with our late check-in, they prepared the room perfectly — they did turndown service. 酒店很新～干净又现代，离机场超级近，早餐也很不错的。小米体重秤和装好的转换插头这些小细节很贴心。我们checkin很晚，但房间已经备好了夜床服务，谢谢～