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Tsavo Hotels Recommended for You

Check out our selection of great hotels in Tsavo.

5 star

Kilaguni Serena Safari Lodge
4.6/543 Reviews

Kilaguni Serena Safari Lodge

Tsavo
To whom it may concern, I wanted to share my experience at Serena in Tsavo Kilaguni. We have been staying at Serena properties for over 15 years now and are Platinum members. We generally prefer to stick to Serena properties because we know we will get top-notch service and quality food and have comfortable rooms. Sorry to say, this trip what we experienced was mediocre in everyway. We booked 4 rooms. Two rooms for 1 night and 2 rooms for 3 nights. Room number 21 had a disastrous night with a sea of insects swarming into the room all night despite all doors being closed and all lights being off. We could not sleep all night due to the insects and extremely hot weather. The fans are very far from the bed making it impossible to sleep. Secondly, at lunch time we ordered orange juice which was spolit and cream for our tea which was also spoilt. As for service we had to call waiters multiple times to bring us soup and bread. At times reminding them over 3-4 times. Waiters were not attentive to our needs. We are very disappointed and hope that Serena will look into this matter immediately and consider compensating us for our trip which really was not relaxing at all. The only thing we could think of was, leaving as soon as possible. Knowing Serena, I hope you will take this matter seriously and revert to me with a solution and compensation. I am attaching our voucher, images of the insects that swarmed our room and a copy of our platinum membership card. Warm regards, Abeda . Hebatullah

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Business travel

Kilaguni Serena Safari Lodge
4.6/543 Reviews

Kilaguni Serena Safari Lodge

Tsavo
To whom it may concern, I wanted to share my experience at Serena in Tsavo Kilaguni. We have been staying at Serena properties for over 15 years now and are Platinum members. We generally prefer to stick to Serena properties because we know we will get top-notch service and quality food and have comfortable rooms. Sorry to say, this trip what we experienced was mediocre in everyway. We booked 4 rooms. Two rooms for 1 night and 2 rooms for 3 nights. Room number 21 had a disastrous night with a sea of insects swarming into the room all night despite all doors being closed and all lights being off. We could not sleep all night due to the insects and extremely hot weather. The fans are very far from the bed making it impossible to sleep. Secondly, at lunch time we ordered orange juice which was spolit and cream for our tea which was also spoilt. As for service we had to call waiters multiple times to bring us soup and bread. At times reminding them over 3-4 times. Waiters were not attentive to our needs. We are very disappointed and hope that Serena will look into this matter immediately and consider compensating us for our trip which really was not relaxing at all. The only thing we could think of was, leaving as soon as possible. Knowing Serena, I hope you will take this matter seriously and revert to me with a solution and compensation. I am attaching our voucher, images of the insects that swarmed our room and a copy of our platinum membership card. Warm regards, Abeda . Hebatullah

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Breakfast

Kilaguni Serena Safari Lodge
4.6/543 Reviews

Kilaguni Serena Safari Lodge

Tsavo
To whom it may concern, I wanted to share my experience at Serena in Tsavo Kilaguni. We have been staying at Serena properties for over 15 years now and are Platinum members. We generally prefer to stick to Serena properties because we know we will get top-notch service and quality food and have comfortable rooms. Sorry to say, this trip what we experienced was mediocre in everyway. We booked 4 rooms. Two rooms for 1 night and 2 rooms for 3 nights. Room number 21 had a disastrous night with a sea of insects swarming into the room all night despite all doors being closed and all lights being off. We could not sleep all night due to the insects and extremely hot weather. The fans are very far from the bed making it impossible to sleep. Secondly, at lunch time we ordered orange juice which was spolit and cream for our tea which was also spoilt. As for service we had to call waiters multiple times to bring us soup and bread. At times reminding them over 3-4 times. Waiters were not attentive to our needs. We are very disappointed and hope that Serena will look into this matter immediately and consider compensating us for our trip which really was not relaxing at all. The only thing we could think of was, leaving as soon as possible. Knowing Serena, I hope you will take this matter seriously and revert to me with a solution and compensation. I am attaching our voucher, images of the insects that swarmed our room and a copy of our platinum membership card. Warm regards, Abeda . Hebatullah

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Family friendly

Kilaguni Serena Safari Lodge
4.6/543 Reviews

Kilaguni Serena Safari Lodge

Tsavo
To whom it may concern, I wanted to share my experience at Serena in Tsavo Kilaguni. We have been staying at Serena properties for over 15 years now and are Platinum members. We generally prefer to stick to Serena properties because we know we will get top-notch service and quality food and have comfortable rooms. Sorry to say, this trip what we experienced was mediocre in everyway. We booked 4 rooms. Two rooms for 1 night and 2 rooms for 3 nights. Room number 21 had a disastrous night with a sea of insects swarming into the room all night despite all doors being closed and all lights being off. We could not sleep all night due to the insects and extremely hot weather. The fans are very far from the bed making it impossible to sleep. Secondly, at lunch time we ordered orange juice which was spolit and cream for our tea which was also spoilt. As for service we had to call waiters multiple times to bring us soup and bread. At times reminding them over 3-4 times. Waiters were not attentive to our needs. We are very disappointed and hope that Serena will look into this matter immediately and consider compensating us for our trip which really was not relaxing at all. The only thing we could think of was, leaving as soon as possible. Knowing Serena, I hope you will take this matter seriously and revert to me with a solution and compensation. I am attaching our voucher, images of the insects that swarmed our room and a copy of our platinum membership card. Warm regards, Abeda . Hebatullah

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Explore Guest Reviews of Hotels in Tsavo

Looking for hotels in Tsavo? Get inspired by reviews from real travelers.
Salt Lick Safari Lodge
4.5/546 Reviews
We had an amazing time at Salt Lick as a family. There was great customer service throughout; from reservation to security to room service to chefs to waiters to masseuse etc. We are particularly grateful to our waiters; Nicholas and Harrison who were really impressive. Nicholas was so excited to serve us, pulled our seats, was very quick and even went the extra mile of helping us with our bags when leaving. I would recommend this place to all safari lovers who also want some calm and quiet. We found the game drive quite expensive so a tip (if you have a personal car) is to follow the game drive trucks or just get a guide.
Kilaguni Serena Safari Lodge
4.6/543 Reviews
To whom it may concern, I wanted to share my experience at Serena in Tsavo Kilaguni. We have been staying at Serena properties for over 15 years now and are Platinum members. We generally prefer to stick to Serena properties because we know we will get top-notch service and quality food and have comfortable rooms. Sorry to say, this trip what we experienced was mediocre in everyway. We booked 4 rooms. Two rooms for 1 night and 2 rooms for 3 nights. Room number 21 had a disastrous night with a sea of insects swarming into the room all night despite all doors being closed and all lights being off. We could not sleep all night due to the insects and extremely hot weather. The fans are very far from the bed making it impossible to sleep. Secondly, at lunch time we ordered orange juice which was spolit and cream for our tea which was also spoilt. As for service we had to call waiters multiple times to bring us soup and bread. At times reminding them over 3-4 times. Waiters were not attentive to our needs. We are very disappointed and hope that Serena will look into this matter immediately and consider compensating us for our trip which really was not relaxing at all. The only thing we could think of was, leaving as soon as possible. Knowing Serena, I hope you will take this matter seriously and revert to me with a solution and compensation. I am attaching our voucher, images of the insects that swarmed our room and a copy of our platinum membership card. Warm regards, Abeda . Hebatullah

Frequently Asked Questions

Local Travel Info

Highest PriceUS$638
Lowest PriceUS$44
Number of Reviews 150
Number of hotels11
Average Price(Weekday Night)US$178
Average Price(Weekend Night)US$178

Tsavo Hotel Guide

Looking for hotels in Tsavo? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Tsavo. Tsavo may not be a metropolis, but there are still great hotel options on Trip.com. Tsavo is not a big city. When traveling here, you can choose to stay in hotels around the city center.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Tsavo using other means of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Tsavo is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. Tsavo has high quality and low-priced hotels. You can spend one night at a nice hotel for only 65 USD. Unique local hotels in Tsavo provide guests a unique and fresh feeling. Maneaters is one of the most popular hotels in Tsavo.

The most famous attractions locally are Tsavo East National Park, Tsavo West National Park.

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