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Best hotel I’ve been to so far! Really luxurious and we felt so well rested and pampered during the stay. We reached early and managed to check in early, the room is spacious and everything is provided. The private bath with the view is splendid. As it was my partner’s birthday the staff also sent up a cake and helped us take a picture, to provide us a momento as well. Very thoughtful! Would definitely come back again.

Convenient location in a busy area. The hotel is next to the underground train station so it makes transportation easier. Staffs were friendly and great services.

The bellboy in the hotel has very good service and has a great smile. However, there are hairs on the bathtub and the air conditioning in the lobby is a bit hot.....

Hotel is located in the glamorous district of Xinyi. It’s in walking distance to fancy malls and 101 building. From the pictures of the rooms, you can see the hotel has moderately aged but still decently maintained. It’s functional and bright but does not fully adhere to the chic Le Meridien vibe. I wish the management can redesign the hotel to suit it more to the brand during next revamps. My SNA got approved to the junior suite and thank you to the team for assigning a corner suite for my stay. It is the same size as the regular suite but closer to look at the 101 building. However it may have some noise from the bar right outside and some events down on the street. Luckily it only lasted until before 11pm which is totally reasonable. The bathroom however, is gigantic. It’s nearly too big that wasted some space. I do not like the breakfast option in this hotel as it does not taste good. The options are not that much and most are really mediocre. I hope they can improve their F&B if I visit next time. The lounge is also very small. It’s easily full and the bar /snack area is tiny, same as the Renaissance. The lackluster food and self served cocktails are a let down for the premium price tag, pricing at almost the same as the W nearby. The pool is big and good for lap swims. However, I believe there are many locals joining the health club in the hotel which makes the already tiny hot bath area cramped and wet towels everywhere. People are also taking so loudly which kills the vibe. I immediately walked out as it is not relaxing at all. All in all despite the letdowns, I still think it is worth a visit due to its location, functional rooms and friendly service.

Hotel room is great. Door can be installed at shower/bathtub area otherwise it's cold when taking a shower.

It’s once of the best hotel in Taipei. Hotel staff are very friendly and knowledgeable. Amenities are good. But distant between the hotel and the nearby subway station is quite far. But busstop are located nearby. Highly recommended

The second time I stayed at Eslite Travel, because the first experience was very good, but the second time was very bad, the reason was that the service attitude of the counter staff in the morning was really bad. I stayed for three days and two nights twice, and the experience was particularly deep. The reason is that the air-conditioning outlet in the room on the first night has a very small abnormal sound at night, which affects the sleep of my family. The crib may be old, so I will bark when I move it. I start to feel a little delusional and feel that it is not the same hotel. Later, I asked me about the city view ”Executive Package Room” booked on the official website. I just booked it by looking at the official website photos. The original room type photos on the official website are only for reference? Why should I divide the room type? The counter also kept saying that I should see the lower price ”classic room”, but I booked it from the official website instead of the reservation website. It turned out that there were photos and actual doubts. Later, if things could not be solved, I gave up communication. After returning to the room, I took the initiative to call and said that I wanted to change the room. Later, I changed from the city view to the mountain view... I thought I could sleep well the next day. The driveway of the mountain view was so noisy, because the first time I lived in the city view was very quiet... The crib was really not noisy, but the driveway outside was really noisy. This is an experience to spend money. This experience made me understand that Eslite Travel staff is not trained enough, there is a very good attitude, there are also very poor, the quality of the room type is also uneven..., the second stay in a five-star hotel, this time the whole family did not sleep well for two days, really sad and disappointed.

I have always heard some urban legends... Maybe due to this, I feel that the atmosphere in the hotel is a bit depressing. Then I originally booked a regular room, but when I checked in, I was given a very large suite on the top floor. I was really confused at the time... It was very big anyway, I think it was at least 80 square meters, with a living room, dining room, bar, and office space... Fortunately, I was with friends. Check in together. But I had a great night's sleep, the bed was very comfortable. In addition, I have to mention the shampoo used by Grand Hyatt, Balmain, which is super easy to use, rich and smooth, and easy to use. The hotel has an excellent location. The overpass at the side entrance leads to 101, connecting the entire Xinyi business district. It is convenient to watch performances next to TICC. However, breakfast is not recommended. The restaurant is crowded and crowded and you have to queue up. And the breakfast worth NT$990 has too few varieties and the ingredients are cheap. There is only one kind of sausage, and there is not even tomato sauce beans, and then there are no boiled beans. Dried and boiled white bitter melon is really just boiled alone! There was not even a bit of minced meat, and I asked for egg rolls and more cheese. The young man heard it, but only gave me a little bit (less than others!), and he was not satisfied. Morning…

The lobby is a homey looking place, where a library (of sorts) as the centerpiece. Visitors or guests can chill on the comfy sofa and read or book (or two). There is even a children's corner. We were warmly greeted as we were ushered to the reception upon arrival. The friendly warm smiles of the concierge and receptionist was appreciated. Although we had booked via Expedia, we were pleasantly surprised when we were upgraded (from the Qiyan room - 33 sqm to the Fenglin room - 36 sqm). The room was spacious and luxurious: the fixtures were relatively new, so that was a plus, especially with the complimentary Hermes toiletries, snacks, drink and deep soak tub. Book lovers rejoice as the main feature of the hotel's lobby is a very big open concept library, filled with booked from floor to ceiling, which you can borrow. The room was really spacious, luxurious and clean. The complimentary Hermes toiletries, snacks, drink and deep soak tub were a big plus. The only thing missing was the view from the room but everything else made up for it. There was plenty of welcome (complimentary) drinks and snacks which are replenished each day; perfect for that session in the ensuite hotspring tub, or after an exciting day out and about exploring. The free minibar consisted of imported mineral water, sparkling water, and juices. The little snacks (such as cookies and puddings) are made freshly by the chefs daily. The room in general was well maintained and the bath spacious - the perfect place to wind down after a whole day of sightseeing and walking. The bathroom area is separated into wet and dry ensuite hotspring tub, and a bidet toilet. Overall, it was an enjoyable and pleasant stay. It would have been better if there was more signage on where to wait for the shuttle to the MRT station. The interior decor was pleasant and cleanliness maintained. Most of the staff did an excellent job and enhance the stay experience further. It is an ideal place for rest, relaxation and pampering (from the hassle and busyness of life). We definitely enjoyed ourselves, and would want to visit again! What stood out was the incredible service and attentiveness of the staff. They were thoughtful, and made us feel welcome. My iPhone charging cable had died on me and the reception staff loaned me one (with a smile). Checkout was also a superb experience: we had requested for hotel transport to the airport for our morning flight, and we were pleasantly surprised with a take away breakfast set before departure. It was a nice gesture. My only gripe would be the clarity and timing of the free shuttle to the MRT station. There was no clear signage and no one told us were to wait. So we waited at the lobby, only to realize we had missed the shuttle.