JW Marriott Hotel Shenzhen Bao'an Map, Address, Transportation & Nearest Stations and Airport

The hotel receptionist is helpful, patiently answering our questions and requests. Thanks go to Davis, who explained the detailed arrangements the hotel has prepared for us to celebrate our wedding anniversary.  The guest room's view overlooking Qianhai Bay is magnificent. In-room amenities live up to JW Marriott's branding. However, the room's decor looks aged, and particularly, stains are found on the tiles in the bathroom area. We visited the hotel’s Chinese restaurant for lunch. Maybe it was a Sunday, and the venue was packed with customers. Improvement is necessary for easier table arrangement. We waited for 20 minutes and left for our room. After 15 minutes, we returned and found that our ticket number had past due. Finally, the receptionist found us a table for two as the high customer traffic had subsided at around 1:45 pm. We are a bit disappointed with the dim sum we ordered and realized that it is a consigned restaurant to which JW Marriott has outsourced. Their service and food standards cannot be compared with those of Man Ho Chinese Restaurant. The hotel location is quite accessible, within a 10-minute walk to the Oh Bay waterfront park and shopping complex, which is full of shops and eateries. It has been a very pleasant stay for us. We will recommend the hotel without reservations.

The Mandarin Oriental in Shenzhen, which opened in 2022, boasts excellent, very new facilities. The lobby is on the 78th floor, accessible by elevator from the concierge desk on the 2nd floor, and then you transfer to another elevator on the lobby level to reach your room. The room is fully equipped with all the amenities you'd expect from a hotel in this price range. The view from the window is absolutely stunning, offering a full panorama of the sunset over Nanshan – truly beautiful. My only minor complaint is that the light switches are incredibly hard to find. The buttons are tiny and black, and I actually had to use my phone flashlight to locate the bathroom light switch... I suspect this might be a design choice to maintain the overall aesthetic. The gym equipment is fantastic. Each machine comes with a screen to help with reps and guide concentric/eccentric rhythms. The high-pulley lat pulldown machine is the popular 'large scissor' type, which is excellent for targeting the lats. It happened to be my back day when I checked in, and it was a really satisfying workout. Picture 3 shows the gym's small bar area; seeing such a nice environment definitely motivates you more during your workout. The hotel staff provided excellent service. After check-in, someone accompanied me to explain the different areas of the hotel, like the restaurant on the 77th floor and the bar on the 79th, and then escorted me to my room. Beyond that, the attention to detail in their service was commendable. It's truly worthy of praise. Unfortunately, I overslept this time and missed breakfast. I'll have to make up for that next time I'm in Futian.

I stayed at the Intercontinental Shenzhen WECC July 2025. The hotel is new, and the room was very well-appointed with a particularly thoughtful layout featuring separate toilet and bathroom areas, just like the one at Doungguan. I stayed in an executive room, but unfortunately, as I open the bathroom door, a sizable marble slab fell off, though I was luckily not hurt. I returned to the executive lounge to request a room change and the manager was very apologetic and quickly arranged another room with an upgrade. The manager also offered fruit platters for our rooms and a late checkout as a gesture of goodwill. I wasn't really dying for fruit platters in the rooms since I could have as many as I wanted in the executive lounge but sadly that turned out to be an empty promise. The rooms could also use better soundproofing, as I could clearly hear noise from the neighboring rooms' ACTIONS at night. The executive lounge itself is spacious and comfortable and the staff were very helpful and friendly. The happy hour hot foods were a bit lousy ( according to this hotel grade ) with limited wine options, though the sandwiches and desserts were excellent. Breakfast was impressive with a wide variety of delicious choices. The gym and swimming pool felt a bit crowded. Overall, my stay was okay, with good service but a few issues that could be improved.

We were truly blessed! The service from the Raffles staff must be more 'spirited' than most, offering a unique sense of humiliation! ☺️ When I arrived at the concierge on the first floor, no one paid attention to me. I went up to the 34th-floor lobby, and still, no one guided me. I finally found the front desk, where there were two half-empty welcome teas on the table. The staff member was expressionless and extremely cold. They didn't stand up or smile until I left, and then reminded me, 'If there are other guests, you must register them to prevent crime.' I'm not sure if this is standard procedure, as I've never heard it at The Peninsula or St. Regis. Okay, fine. In the evening, I went to the happy hour at the 71st-floor lobby lounge. There wasn't much food, which was fine. But still, zero service! No one showed me to a seat, no one greeted me. From the moment I sat down until I left, it felt like I was at a self-service buffet. There was one family celebrating a birthday who did receive greetings. I guess I just wasn't worthy. I went to the lobby with my luggage to check out. A lady came up and asked, 'Checking out?' I said yes, and then she asked, 'Have you already returned your room card to us?'???? 🤔 This is the first time in my life I've heard such a thing... What's up, do your room cards summon a dragon if you collect seven? I have a stack of cards from The Peninsula, and they don't win prizes, so I guess you're on a different level. I went back to pick up my stored luggage and accidentally lost the baggage tag. I cooperated by giving my room number and phone number, and was told I needed my ID, which I completely understood. I pulled it out and handed it to the concierge staff, but he wouldn't take it. I had to hold it with both hands for him to take a picture. Interesting. 😄 If you enjoy paying money to be tormented, come to Raffles! They'll give you seven-star humiliation!!! BTW, the food was also terrible.

This hotel in Shenzhen, though a few years old, still feels quite new and is exceptionally well-maintained. I personally love the Nanyang style; beyond the design, it's clear the renovation standards were high, and the attention to detail is excellent for a hotel (being a perfectionist who's been through various home renovations recently, I can't help but scrutinize the finishings everywhere I go, haha). The cleanliness here is also top-notch. Because my child touches everything, for years now, the first thing I do upon checking into any hotel is wipe everything down with disinfectant wipes. Even after wiping down corners and hidden spots, the wipes came back surprisingly clean, with no visible dust. The location is excellent, right opposite MixC City, making dining and shopping incredibly convenient. Although the sea view from our room was partially obstructed by construction sites, it was acceptable, given that it's a developing area right in the city. Highlights: The hotel is very family-friendly, offering complimentary breakfast for children under 12. From 5:30 PM to 7:30 PM, the pre-dinner snacks served to in-house guests at the first-floor lounge were exquisite. What really left an impression was an incident: we arrived quite late, and the Hong Kong-style milk tea was gone. I casually mentioned it to a staff member, who said they'd check with the kitchen. I honestly hadn't given it another thought, but later, when I went to get some other food, the same staff member recognized me, proactively apologized that the kitchen hadn't gotten back to them yet, and then later, they actually brought it directly to my table. Now for a couple of minor gripes: The lighting in the first-floor lounge was indeed too dim, though this is a matter of personal preference. In the sea-view twin room we stayed in this time, the bathroom door design is a definite flaw. It makes the bathroom feel cramped and inconvenient to use, even though the actual space is fine. If it were a sliding door, this inconvenience would be completely avoided.

The hotel environment is excellent, and the rooms are clean and tidy, which I really like. Sally at the front desk provided excellent and enthusiastic service. The hotel is also conveniently located near the Happy Coast, with easy access to transportation. It would be my first choice for accommodation. 酒店环境很不错，房间干净整洁很喜欢，前台Sally服务很好很热情，离欢乐海岸很近，交通也很便利，入住首选

This is my nth time staying at the Shangri-La, but this time, it's the highest floor. (It's lonely at the top, and right now, my feelings are mixed.) The view from the window is great; you can see the sea. Of course, there's also a construction site outside with new skyscrapers being built. The gym gets full marks – it takes up half a floor, very luxurious, and has everything you could need. The mini-bar snacks and drinks are plentiful, with Evian water and sparkling Evian water in glass bottles, which was very satisfying 😁

Choosing Conrad was a deliberate and well-researched decision, and it absolutely deserves a five-star rating! First, let's talk about the bedding. This was one of the most comfortable mattresses I've ever slept on, offering the perfect balance of softness and support. The down duvet and pillows were also incredibly soft, gentle on the skin, and wonderfully cozy, ensuring I had a fantastic night's sleep. The hotel's overall service was excellent and thoughtful. Emma began communicating even before check-in, ensuring my request for a bouquet to be placed in the room beforehand was perfectly arranged, which saved me a lot of hassle. Throughout my entire stay, Emma maintained a professional yet warm demeanor, paying attention to every single detail, which truly made me feel looked after and valued. Qianhaishi Park is conveniently located nearby, and it's not crowded, making it definitely worth a visit. Overall, I had a very pleasant and enjoyable stay.

Location: Superb! Right by Shopping Park and Ping An Finance Center, and next to Coco Park. Service: Fantastic! I've stayed in many hotels, but this one has the most staff, the highest quality personnel, and the most thoughtful service. Special thanks to Alan, KYAN, and LENN – they made our trip truly memorable. Room Type: The 200-degree immersive city view was stunning, especially when we caught the Mid-Autumn Moon. Enjoying the moon from such a high vantage point was beautiful and made for great photos. Restaurant: The breakfast experience was excellent. Since most dishes are made to order, there's no need to wait long, and the food comes out quickly and tastes great. For afternoon tea, we chose Ao Lu on a high floor – the views were amazing, and the desserts were exquisite and fresh. During the 'tipsy' evening hours, I particularly enjoyed the steamed red prawns paired with red, white, and sparkling wine… pure bliss! Pool: A huge bonus! The water temperature was incredibly comfortable, the shower area was well-designed with high privacy, the soaking tubs had massage zones, and the wet and dry saunas were spacious. The hotel has great hardware facilities, but even better soft services. It was a wonderful holiday. Many thanks to Alan, KYAN, and LENN for their thoughtful service!

Overall experience: Fantastic. 1. The facilities are new, and all tables have rounded corners, which is very safe. There's a crib and bed rails available. The bedding is comfortable (though the mattress is a bit soft), soundproofing is good, and the toiletries are complete; the loofah sponge was particularly effective. 2. Breakfast selection isn't huge, but it's delicious. The fruit is fresh, and its quality is visibly excellent. Although there wasn't a dedicated baby meal, they had plain congee, boiled eggs, and the wonton noodle chef even helped prepare unseasoned vegetables and wontons for the child, which my kid loved. 3. The service attitude is superb. The staff are all handsome men and beautiful women who genuinely adore little babies. It's not just a superficial kindness; they pay attention to details. When the baby threw the children's cutlery on the floor, it was immediately replaced, and they patiently waited for the baby to call them 'jiejie' (older sister) and 'gege' (older brother). The dining environment is excellent, with a great ambiance that would be perfect for photos, but I'm always too busy eating to take any. 4. The hotel is conveniently located near 7-Eleven, McDonald's, KFC, and very close to Qianhai Stone Park and Happy Harbor. There's also a large shopping mall (One Avenue), making it very convenient. Food delivery is also quick, with a designated '*******' counter. 5. The concierge is on the 1st floor, but check-in is on the 35th floor, which is a bit awkward but not a dealbreaker. It's more convenient to go to the guest rooms from the 34th floor; after exiting the elevator, turn right for the guest room elevators, which is much easier than from the lobby (35th floor). 6. Downsides: A deposit is required. We were traveling with a large family group, with elders nearly 70 and a child just turned one. Because of the number of people checking in, there were no rooms available on the same floor. Unfortunately, on the first day, I had to trek between the 39th and 46th floors. My elderly parents had trouble with the shower's hot water, and the water wasn't hot enough, almost causing them to catch a cold. It was truly inconvenient. After communicating on the second day, we were told rooms on the same floor would be arranged in the afternoon, but it never happened by the time we checked out. Since we were only staying for two days, we didn't pursue it further. Overall, the minor flaws don't detract from the experience; the St. Regis Shenzhen, Qianhai is still fantastic and worth experiencing.