Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 30, 2026
Rrrrrr1008
A standard Langham pink, this hotel is super girly! We arrived early for check-in and were able to use the 9th-floor spa center to freshen up. Our room overlooked the Yarra River, and the view from the window was incredibly soothing. The 9th-floor pool is also a sight to behold; even though it was winter when we visited, the pool was wonderfully warm and heated at night. Downstairs, there's a whole street of restaurants and bars in Southbank, making dining and drinks very convenient. There's a place called Waterfront that I think is highly rated nearby, and I tried it out – it was pretty good. The toiletries are Diptyque, and the hotel bedding is incredibly comfortable. Overall, it was a fantastic experience.
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Price per night from:US$209
Posted on Mar 4, 2026|King Room
syouken
Centrally located, within walking distance to major attractions, right next to Chinatown with plenty of delicious food options. Plus, the hotel provides slippers and toothbrushes.
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Price per night from:US$207
Posted on May 26, 2026
Guest UserThe Novotel and Holiday Inn share a lobby, and it's less than a 10-minute walk to the terminal. Check-in was quick, and the room was quite spacious, even coming with a coffee machine. For a coffee lover like me, that's a huge plus, especially since many 5-star hotels in China don't offer them in rooms, though I didn't end up using it since breakfast was included. You can even watch planes take off and land from the room.
In contrast, the breakfast was pretty standard with limited options. However, for anyone used to a Western-style breakfast of bread, coffee, juice, eggs, and sausage, it's perfectly adequate.
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Price per night from:US$154
Posted on Jun 16, 2026
Evie Sporjaric
We arrived late at night, and the front desk clerk's service was a bit passive-aggressive. I've stayed at so many hotels, but I've never seen someone so clearly wanting to shirk their duties but hesitant to do so. The other staff members the next day were great, though. The room was quite small, and the hotel's infrastructure wasn't up to par. The showerhead was initially aimed at us, not the wall, and some basic disposable toiletries were missing without any communication or alternative options. I can understand not providing complimentary disposable items for environmental reasons, but without any eco-friendly signage or communication, and no option to purchase them, it leaves long-distance travelers completely unprepared. I don't think this is the standard for a somewhat decent hotel. The weird attitude from the front desk just made the overall experience even stranger. It's an experience that would make me discourage friends from staying here.
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Price per night from:US$169
Posted on Jul 12, 2026
Guest UserThis hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations!
Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?
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Price per night from:US$180
Posted on Mar 11, 2025|One Bedroom Apartment
Guest UserI stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued!
At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”.
Frankly speaking, I was a little bit scare., but what elase I could do?!
When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused.
Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.
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Price per night from:US$112
Posted on Mar 13, 2024|Studio Apartment
Guest UserWasn’t happy with the smoke detectors opened and no battery,
The television had lines on
People.
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Price per night from:US$102
Posted on Jan 23, 2024
ŠĦÅÑ
I think the front desk service is very good, the public areas and rooms look clean, parking is convenient, and the price is not expensive. The overall feeling of staying for two nights is quite comfortable, which is quite good.
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Price per night from:US$76
Posted on Dec 25, 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
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Price per night from:US$99
Posted on Feb 22, 2026
Guest User
The staff were brilliant. Everything I asked they accommodated me even allowing late check out for free allowing me to enjoy their pool spa & sauna facilities. Misplaced my room card late at night & was replaced without charge or question asked with smile . Highly recommend
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Price per night from:US$64