Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 26, 2026
Guest UserI stayed at the Park Hyatt Melbourne on my solo trip and was very satisfied with the overall experience. The room was spacious and quiet, and the housekeeping was meticulous. The bedding was comfortable, leading to a great night's sleep. The hotel environment is elegant, and the location is quite convenient, with a luxurious ambiance throughout. The staff were professional and polite; both check-in and check-out were very smooth. The facilities are well-maintained, making for a relaxing stay. It exceeded my expectations overall, and I'll definitely prioritize staying here again next time I'm in Melbourne.
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Price per night from:VND 7,326,776
Posted on Mar 4, 2026|King Room
syoukenCentrally located, within walking distance to major attractions, right next to Chinatown with plenty of delicious food options. Plus, the hotel provides slippers and toothbrushes.
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Price per night from:VND 5,827,234
Posted on Apr 17, 2026|Classic Room With Two Queen Beds
Arielle LiuWe love this hotel! It’s new and nicely designed. I love the ID so much that I wanted my own house to be designed the same!!! It’s next to the Chadstone shopping Center, you can dive into this shopping paradise before your flight back home!
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Price per night from:VND 4,619,054
Posted on Jul 12, 2026
Guest UserThis hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations!
Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?
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Price per night from:VND 4,685,096
Posted on Mar 11, 2025|One Bedroom Apartment
Guest UserI stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued!
At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”.
Frankly speaking, I was a little bit scare., but what elase I could do?!
When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused.
Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.
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Price per night from:VND 2,964,120
Posted on May 25, 2026
Anonymous User
The location and environment are absolutely amazing! There are many food options downstairs, and it's super convenient to get to all the attractions, all within walking distance. Highly recommend! Plus, it has a microwave and a washing machine, and the best part is the dryer function on the washing machine! This is incredibly handy when traveling.
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Price per night from:VND 2,560,098
Posted on May 14, 2026|One Bedroom Executive Apartment
Jacky Kwong0Getting here by light rail is very convenient, but the metro station is a bit of a walk, about 15 minutes away. Parking downstairs is also difficult, which can be inconvenient if you've booked a pick-up/drop-off service.
The room is fully equipped with an open-plan kitchen and a washing machine, plus a small balcony with a view.
My only complaint is that the toiletries were a bit lacking. They only provided a few bars of soap and shampoo. I was really expecting body wash...
Since it's an apartment-style accommodation, there's no room service. You also have to take out your own trash bags to the building's rubbish chute. I felt the everyday essentials were a little too basic.
The front desk staff's tone was a bit cold, almost indifferent. Perhaps that's just a Melbourne characteristic, but I still find it a bit off-putting.
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Price per night from:VND 1,678,243
Posted on Jan 23, 2024
ŠĦÅÑ
I think the front desk service is very good, the public areas and rooms look clean, parking is convenient, and the price is not expensive. The overall feeling of staying for two nights is quite comfortable, which is quite good.
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Price per night from:VND 1,845,291
Posted on Dec 25, 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
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Price per night from:VND 2,696,067
Posted on Feb 22, 2026
Guest User
The staff were brilliant. Everything I asked they accommodated me even allowing late check out for free allowing me to enjoy their pool spa & sauna facilities. Misplaced my room card late at night & was replaced without charge or question asked with smile . Highly recommend
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Price per night from:VND 1,678,243