Indonesia Arrival Card (e-CD) 2026: How to Fill Online & Entry Process
Effective September 1, 2025, Indonesia merged paper arrival cards, standalone e-CD (Electronic Customs Declaration) and SATUSEHAT health declarations into the unified All Indonesia digital arrival card – mandatory for Jakarta (CGK), Bali (DPS), Surabaya (SUB) airports & Batam seaports.
The traditional e-CD remains required for all other Indonesian entry points (until full national rollout of All Indonesia system). Both platforms are free, official and digital-only (no paper forms).
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What is Indonesia Arrival Card (e-CD)
Source: welcomebacktobali
Indonesia Arrival Card is a mandatory digital entry declaration form for all international travelers, issued by Indonesia’s immigration and customs authorities. It replaces all outdated paper arrival cards and integrates three core entry formalities into one submission: immigration verification, customs declaration (replacing standalone e-CD) and health/quarantine declaration (replacing SATUSEHAT).
- All Indonesia System: For major entry points (Jakarta/Bali/Surabaya/Batam) – one form for all formalities
- Traditional e-CD: For other entry points – focuses on customs declaration (paired with immigration’s basic digital check)
Submission for either generates a unique QR code, the only valid document for immigration/customs clearance. It is not a visa – valid visa/VOA/e-VOA is still required for eligible nationalities.
Do I Need Indonesia Arrival Card? Who is Exempt?
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There are NO exemptions – the digital arrival card (All Indonesia system or traditional e-CD) is mandatory for all international travelers entering Indonesia via any air/sea/land port. It applies to:
- All nationalities (tourists, business travelers, transit passengers exiting the airport/port)
- Indonesian citizens and residents returning from overseas
- Travelers with no goods to declare (QR code is still required for immigration clearance)
- All Indonesian destinations (Bali, Lombok, Yogyakarta, etc.) – no separate regional arrival forms are needed
When to Apply Indonesia Arrival Card: How many days before?
Submit your digital form within 72 hours (3 days) before your scheduled arrival (official recommendation by Indonesian immigration/customs).
Submission is allowed until the day of landing, but completing it before departure (at home/airport lounge) avoids long queues and clearance delays at Indonesian entry points. QR codes are valid for your stated arrival date only – re-submit if your travel plans change.
How to Fill Indonesia Arrival Card (e-CD) Online
Filling out the form online takes 5–10 minutes and streamlines your airport/port clearance. Follow the step-by-step for the relevant platform (based on your arrival point) – all steps are in English, no account creation required, and submission is free.
How to Fill All Indonesia System (Jakarta/Bali/Surabaya/Batam Entry Points)
Official platform: https://allindonesia.imigrasi.go.id (web + iOS/Android app)
- Access the official platform
Visit the website or open the app, and click Start Declaration on the homepage. Switch the language to English via the top-right menu if needed – no pre-registration or login is required.
- Enter your personal and travel information
Fill in all mandatory fields (marked with *) with details exact as your passport/travel tickets:
Full legal name, passport number, nationality, flight/vessel number, arrival date/time, full accommodation address in Indonesia (hotel name + street/city), number of checked bags. Add family/companion details (up to 10 people) in the same submission for group travel. Double-check for typos – incorrect info leads to QR code invalidation.
- Complete customs and health declaration sections
Answer customs questions: Confirm if you are carrying dutiable/prohibited items (e.g., alcohol, tobacco, cash over IDR 100 million, electronics). For health declarations, state your current health status . Select “Yes” or “No” for all listed questions – no ambiguous answers.
- Review and submit the form
Go through the entire form to verify all personal, travel and declaration details. Once confirmed, click Submit – no edits are allowed after submission, so check carefully. - Get and save your unique QR code
A QR code with your declaration number will generate instantly on the screen, and a copy will be sent to your registered email (if entered). Screenshot the QR code, download the PDF version and/or print a physical copy – save it in 2+ places (phone album, cloud) for backup. You will need this QR code for both immigration and customs clearance.
How to Fill Indonesia Traditional e-CD
For All Other Indonesian Entry Points, official platform: https://ecd.beacukai.go.id (Indonesian Customs’ exclusive e-CD portal)
- Access the official e-CD website
Visit the link, the official free platform for customs declarations. Click Next on the homepage to begin the process, and switch the interface to English via the language tab for easier operation. - Enter your personal and travel information
Fill in all required details matching your passport and travel documents:
Full name (as in passport), passport number, nationality, flight/vessel information, arrival date, your stay address in Indonesia (hotel/residence), number of baggage pieces. You can add family member information in the same form for group travel. Double-check all entries to avoid mistakes that cause clearance delays.
- Fill in the item declaration information
You will be asked to confirm if you are bringing any of the listed dutiable/prohibited items into Indonesia (e.g., tobacco, alcohol, valuable goods, large sums of cash). Select Yes if you carry any of the items, and No if you have no such items to declare – answer truthfully per Indonesian customs rules. - Review and submit the form
Carefully check all your personal/travel details and item declaration answers for accuracy. Once you confirm all information is correct, click the Submit button to finalize your e-CD.
- Get and save your QR code
A unique QR code will be generated immediately after successful submission. Screenshot the QR code directly or download the PDF version to your phone/device. You must present this QR code to Indonesian customs officers upon arrival – a printed copy is recommended as a backup for low-battery or internet issues.
Indonesia Arrival Card Form Requirements
All info must match your passport/ travel documents exactly – no abbreviations/typos. Split into 3 core sections:
Personal Information
- Full name, date of birth, nationality, passport number/expiry date
- Gender, occupation, contact email/phone number
Travel Information
- Flight/vessel number, arrival date/time, arrival airport/seaport
- First accommodation address in Indonesia (hotel name/address/residence – no PO boxes)
- Visa type (VOA/e-VOA/visa-exempt) and stay duration
Customs & Health Declaration
- Cash/financial instruments exceeding IDR 100 million (~USD 6,400) (must declare)
- Dutiable goods (electronics, alcohol, tobacco, gifts, valuable items)
- Only basic health status declaration
- Prohibited items (drugs, weapons, endangered species – no declaration, strictly forbidden)
Indonesia Airport Immigration Entry Process
After submitting the arrival card and obtaining the QR code, follow these steps for smooth entry (5 mins for prepared travelers):
- Deplane & proceed to Immigration Hall: Follow signs for International Arrivals – no paper form collection.
- QR Code Check: Show your digital/printed QR code to airport staff at the entry gate (quick scan).
- Immigration Verification: Go to manual counter/auto gate (for eligible travelers) – present passport + valid visa/VOA/e-VOA + QR code. Answer simple questions (stay purpose/accommodation) if asked.
- Baggage Reclaim: Collect checked luggage from the designated carousel after immigration clearance.
- Customs Clearance: Use Green Channel (no declared goods) or Red Channel (declare dutiable items) – staff may scan your QR code for cross-check.
- Exit to Indonesia: Proceed to the arrival hall for transportation (taxi, ride-hailing, hotel shuttle).
Travel Tips for Indonesia
✅ Must-Have: Trip.com eSIM for Indonesia
Stay connected instantly with Trip.com Indonesia eSIM – no physical SIM card needed, activate before departure, cover 4G/5G in Bali, Jakarta, Lombok and all major tourist areas.
✅ Other Practical Tips
- Save your arrival card QR code in 2 places (phone album + cloud/printed copy) – no phone = no entry.
- Ensure your passport has at least 6 months validity from arrival date (mandatory for all visitors).
- For Bali travelers: Pay the Bali Tourism Levy (IDR 150,000 ~USD 9.6) online before arrival (avoids airport queues).
- VOA/e-VOA travelers: Have proof of onward/return ticket and sufficient funds (min ~USD 1,500) for immigration check.
- Do not modify the QR code – tampering leads to entry rejection and immigration penalties.
- Complete the form per person – children/infants need their own entry card (linked to parent’s passport).
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[10% Off] Indonesia Hotel Recommendations
We recommend the following Indonesian accommodations with 10% Off:
Bali Hotels
5 star
Great430 Reviews
Nusa Dua Bali|16.74km from city center
This hotel is part of a larger resort complex. You can even feed the squirrels at breakfast! The swimming pool is huge and they offer a kids' club, which was really great.
However, I did find a hair on the bedding when I checked in. After I contacted them, they promptly changed all the linens for me. Overall, it offers good value for money, but it's really best for just lounging at the hotel or on the beach. You can have lunch and dinner at the hotel, or explore the many restaurants on the street outside. The cost of living here is comparable to Sanya.From€90
Great106 Reviews
Ubud Bali|22.98km from city center
This is a premium hotel far outside of Ubud center. Be aware you are about 30 minutes from Ubud if you stay here and there really isn't much to do in the immediate area besides stare at the jungle. Staff was outstanding here with frequent greetings by name and remembering you like a Ritz Carlton.
Because I enjoy regular outings I actually found the location quite inconvenient as an hour a day would have to be devoted just to getting to and from Ubud.
The room I got was enormous and included a dining room, sitting room, bedroom, large bathroom. The in room amenities were great including a free restocking mini bar with snacks (no alcohol) and a large smart TV. The bed was huge, soft, and comfortable.
The bathtub was a downside as it was quite small by western standards (not as small as a japanese tub though). I'm not a very big individual at 173cm and I felt it was too narrow and not long enough. Perhaps suitable for petite individuals only. Be aware of that if like me and many Americans you prefer baths over showers.
The property is very large and you will likely want to regularly use the phone to request the on site golf cart shuttles to get around it as otherwise you will spend much of your time walking uphill from the rooms to the amenities near the entrance like the restaurant and pool.From€80
Great536 Reviews
Jimbaran Bali|14.95km from city center
when the staff greeted me with “welcome home” when i first arrived, i was initially puzzled, but as i continued my stay with intercon bali, i understood what they meant by welcome home. most times, the service was exceptionally warm. mbak Dela in the club intercontinental lounge was professional and gave a level of service which is very thoughtful and personal. i would not hesitate to stay with intercon bali again. it was such a luxurious experienceFrom€172
Great534 Reviews
Uluwatu Bali|19.37km from city center
Such a great deal! Just over 600 for a night, including breakfast, and the hotel even upgraded my room. The service was excellent too! I really regret not booking more nights. The breakfast was delicious and there was so much variety. Normally, this kind of room would cost over 1000 a night. Such incredible value for money!!From€165
Amazing549 Reviews
Ubud Bali|16km from city center
This was our first time visiting Bali, and we chose Ubud as our first stop. Honestly, we didn’t expect too much… until we arrived at Alaya. 🤍
Alaya truly exceeded all our expectations in every way possible.
First of all, we are so grateful to be upgraded from Alaya Resort to the newly opened Alaya Suites (only opened for 3 months!). It was such an unexpected surprise and honestly one of the experiences that made us fall in love with Ubud.
Our original booking did not include breakfast, and we planned to add it on the spot. But with the upgrade, breakfast was included for us as well. We kept wondering if there would be any hidden charges or extra payment later 😂 but NO - Alaya sincerely invited us to experience their new suites, and we really appreciated that kindness.
The breakfast was amazing too! It’s not buffet style, but “eat all you can” with freshly made dishes upon order, which honestly made the food taste even better. Everything was delicious, and btw… the latte was really good ☕️
Another thing we truly loved was the staff. Everyone served with such genuine care and kindness. Their attitude and hospitality made us feel so comfortable and welcomed throughout our stay. Thank you so much to every staff member who helped us during our stay - you guys were amazing 🤍
The room looked exactly like the photos online (search Alaya Suite) - super clean, spacious, comfortable, with huge mirrors and such a relaxing atmosphere.
And the location? PERFECT. Ubud traffic can get quite busy, so staying here and being able to walk almost everywhere made everything so much easier.
Of course, nothing is 100% perfect, so just a small note:
- The soundproofing could be better as we could hear our neighboring room talking and laughing late at night.
- The gym facilities are a little limited.
But honestly, we really loved our stay here, and this will definitely be the first hotel we revisit when we come back to Ubud again soon 🤍
Thank you for everything,
from room 308 | 10–13 May 🥳From€123
Business travel
Very Good405 Reviews
Seminyak Bali|6.6km from city center
Sense hotel's location was very quite easy to go anywhere. Its located nearby local supermarket, seminyak beach, Babi guling Pak Malen, Babi guling Pak Genyol, Popella gellato ice cream, Krishna, etc. The room was very clean, Aircon worked very well. The room got hot water for shower inside bathroom, but they don't have any hairdryer, and fridge inside. The wifi wasn't worked at all, and Its a bit hard to find my phone's signal, when I slept inside the room. They said they will fixed it, but its still not fixed. Overall, the rest of the facilities was great. The room was comfortable for a solo traveler like me.From€12
Very Good396 Reviews
Sanur Bali|7.01km from city center
Bali is probably the country I've visited the most. I just love this place. Every time I come here, I stay at this hotel. It's great value for money! It's right on the beach, so you can swim for several hours every day. And the best part is that there's a Rip Curl station right next to the hotel! They offer lessons for both regular surfing and kitesurfing!From€75
Very Good320 Reviews
Kuta Bali|10.42km from city center
Really nice hotel, excellent value. I was only there for 1 night, but wish it was longer. Great location nearby the airport and plenty around the local area.
Room was very spacious and well equipped.
The stand out was the food from the room service, which was very inexpensive, and was exceptional (pictured), would highly recommend.
Staff all polite and friendly.From€12
Very Good724 Reviews
Kuta Bali|9.39km from city center
We like the hotel and we had pleasant stay. The pool and the room were very good. The door to the balcony couldn’t close but after contacting reception , they sent staff come to fixit straight away.
The night we stay was Tuesday. The hotel had buffet dinner with dance. We heard the music from the pool and went there for dinner. They said that if will be until 10PM. But when we agreed to come, buffet almost gone, I asked few time why no more food? They asked what I want they will make. Thats not the way buffet supposes to be.
And the music and dance often break very long. Form when I joined until I nearly full, no music or dance. I asked the man who stayed outside to invite customers in: what’s giọng on?
He went to ask them to play music. But the dancers only started after 10 minutes. They danced 10 minutes and break again.
I was very upset. That night was my last night in Bali.
The next morning breakfast buffet was much nicer.
I hope the hotel can manage the dance better to let customers enjoy. And FYI, that night music and dance finished at 8:30PM. Not 10PM like they told me. I posted some photos with full of food and some empty for your reference . thanFrom€37
Very Good393 Reviews
Seminyak Bali|6.77km from city center
We stayed at D’prima Hotel Seminyak for 3 nights during a shopping-focused trip, and the location was exactly what we needed — right in the center of Seminyak with easy access to shops, cafes, and everything within walking distance. The room was spacious with a very large, comfortable bed, which made it easy to relax after long days out. The hotel is not new and you can notice this in details like the bathroom fixtures and some general wear, but everything was clean and overall comfortable. For the price, it’s a solid budget-friendly option in a great area, especially if you plan to spend most of your time exploring rather than staying at the hotel. If you’re looking for a simple, well-located place to sleep while enjoying Seminyak, this is a good choice.From€18
Family friendly
Very Good177 Reviews
Kuta Bali|8.72km from city center
Stayed here for 1 night and was worried it would be noisy being behind night clubs, however was well sound proofed and bed was super comfy. Ask for rooms facing pool as these have balconies and other rooms view isn’t special. Parts of hotel like the walkways are a little tired but generally interior speaks good value for money. The breakfast selection is huge and very tasty- I would stay here again just for breakfast !!!!From€22
Very Good478 Reviews
Kuta Bali|10.53km from city center
beyond expectations 🤍
Everything about this hotel was exceptional, especially considering the price range compared to other hotels in the area. From the moment we arrived, the staff made us feel genuinely welcomed with their kindness, professionalism, and warm smiles. The service was outstanding in every detail.
The rooms were spotless, comfortable, and very well maintained. Housekeeping was excellent, and the whole hotel had a clean, relaxing atmosphere. The beds were extremely comfortable and we had such peaceful sleep every night.
The breakfast was easily 10/10 😍
Great variety, fresh food every day, delicious options for both adults and children, and everything was presented beautifully. Even the coffee and juices were excellent.
The pool area was amazing ,clean, relaxing, and perfect for families. The hotel is also very family-friendly overall, with such a safe and comfortable environment for children. The staff were incredibly sweet and caring with kids, which made the experience even better for our family.
The location is also perfect: close to everything in Kuta while still feeling peaceful and quiet inside the hotel.
Honestly, compared to other hotels in the same price range around the area, Bintang Kuta deserves a true 10/10 Outstanding rating. It genuinely feels like a much more expensive hotel because of the quality of service, cleanliness, comfort, and attention to detail.
You can clearly feel that the management and staff truly care about the guests and work with passion and professionalism. We would absolutely stay here again without hesitation 🌟From€33
Great789 Reviews
Kuta Bali|11km from city center
The room was too humid, probably due to the air conditioning, making both the floor and bedding damp. I had to ask for towels to lay on the floor and a new comforter. The soundproofing isn't great, but it was fine for an overnight stay. The breakfast was good, with plenty of eggs. It's a 10-minute drive from the airport and they offer a shuttle service. There's a small supermarket, massage, and currency exchange right next to the hotel, which is much better than the airport's, so that was convenient.
There's a pool, a large lawn, and it's close to the beach, though the beach itself was a bit dirty and messy. You can watch planes land from the beach.
I booked an airport transfer for the next morning and confirmed it twice, being told it was all set. However, when I went down early to wait for the car, it wasn't there. Luckily, I went down early enough that the front desk was able to call a temporary ride.From€37
Great296 Reviews
Ubud Bali|18.62km from city center
For my second hotel in Bali, I chose the Element by Westin Ubud. Given that Bali is famous for its rainforests in addition to its beaches, and Ubud is the heart of terraced rice paddies, rainforests, and traditional architecture, I opted for a hotel there. However, I won't be staying at this property again.
**Service:**
The staff are mostly young and energetic, with good attitudes. However, my overall experience was just mediocre, mainly due to two issues:
1. During check-in, they recommended a Chinese New Year's Eve dinner. I paid by topping up an account, but then they told me they had no change. It took several phone calls the night before departure to finally get my change back.
2. The Chinese dinner itself was also a letdown. The food selection was limited and even less extensive than the breakfast. Plus, drinks had to be purchased separately. For a buffet at this price point, it was quite unacceptable.
**Location:**
The hotel is quite secluded, about a 40-minute walk from the heart of Ubud. Taking a taxi takes roughly the same amount of time due to heavy traffic. The surroundings are very isolated, so I wouldn't recommend it.
It's a 20-minute drive to the rice terraces.
**Facilities:**
1. I initially booked a pool access room based on pictures, expecting it to be right outside my door. However, upon arrival, I discovered a significant gap: the room was on the same floor as the pool, but I still had to walk a fair distance to reach it. The photos were misleading.
2. The bathroom lacked body lotion and a weighing scale. For a five-star hotel, this felt a bit underwhelming and not quite up to par.
3. Furthermore, some rooms had issues with their sinks, indicating a lack of proper maintenance.From€120
Great520 Reviews
Jimbaran Bali|14.1km from city center
The room is spacious and very bright, well-equipped, and the hotel cleans it daily and restocks supplies. The location is excellent, making it very convenient for getting around. There's a 7-Eleven downstairs and a small shopping mall, and you can even see the Twin Towers from the window.From€39
Hot spring
Very Good239 Reviews
Legian Bali|8.11km from city center
Cleaner then most I’ve seen.
The staff are amazing & so kind.
Myself & 2 friends booked this hotel last minute after arriving to our previous hotel that was in a horrible state.
Paradiso luckily had 2 last rooms and allowed us to check in a little earlier so we didn’t need to stay longer at the first hotel.
Rooms were always cleaned & maintained well.
The bar & pool area is such a good vibe & service is very good, so friendly & always up for a chat.
Great price. Definitely will be my good to hotel from now on. The food & drink menu is amazing & well priced.From€12
Great183 Reviews
Ubud Bali|12.6km from city center
Amazing and flawless 10/10 stay at The Westin Ubud Bali.
From the moment you arrive, the atmosphere is pure serenity—nestled in a lush rainforest setting with a breathtaking centrepiece infinity pool that feels like it’s floating in the clouds amongst the serine jungle. It’s the kind of place where you instantly slow down and just breathe and experience a place you can relax, be well and rise every day feeling better than the next.
The food is exceptional across the board—thoughtfully prepared, beautifully presented, and consistently delicious. Every meal felt like a highlight and Sebastian takes pride and care with his team and the high food quality standards.
What truly sets this property apart, though, is the passionate Westin associates that Go Beyond! The entire team operates at an incredibly high level, and it shows in every interaction. A special thank you to General Manager Saraswati, whose hands-on leadership is evident everywhere; you can feel how much she genuinely cares about both guests and her team.
Darma at the lobby bar is a standout… his attention to detail and craftsmanship behind the bar made every visit memorable. Yana ensures the restaurants runs like clockwork, delivering a smooth, polished, and faultless dining experience every time. And Arta and Crisna—your work ethic and standards are simply outstanding. You consistently go above and beyond in a way that truly elevates the entire property.
Cleanliness is absolutely next level—impeccable in every possible way with an amazing housekeeping team.
This is Marriott. This is Westin. And this is hospitality done at its very best.From€162
Amazing41 Reviews
Pemuteran Bali|91.78km from city center
The grounds and pools are like something out of a postcard. The restaurant is very pleasant and delicious. The breakfast, in particular, is excellent and varied.
Our bungalow with a hot spring was generally nice, just a bit smaller than expected, and we're not fans of the mosquito nets, as they make it even more intrusive. Showering with a view of the stars was great, and above all, the water pressure was good, and the temperature stayed warm or cold.
The resort is located in a small village, and transportation from the ferry can be comparatively expensive (200-400 IDR). There's no Grab or ATM nearby.
Renting a scooter at the end of the street at the Warung Makan was easy (under 100.00 IDR per day), which gave us the flexibility to explore the beautiful area.
We would have stayed there another night and thank the hotel for the wonderful stay, including a massage and delicious welcome drinks.From€53
Very Good1 Reviews
Thyrite Bali|61.87km from city center
When you stay at Bali Nibbana Resort in Seririt, you'll be in a state park, within a 5-minute walk of Puri Jati Beach and Puri Jati Dive Site. This spa hotel is 4.6 mi (7.3 km) from Banjar Hot Springs and 7.5 mi (12 km) from Baruna Dive Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Planning an event in Seririt? This hotel has facilities measuring 840 square feet (78 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Great132 Reviews
Lovina Bali|59.61km from city center
The sunset was absolutely stunning! I spent nearly two hours mesmerized by it at the private beach's sunset bar. The live music was so relaxing, making it the perfect spot to simply unwind and indulge in the luxury of doing nothing. The staff were all incredibly kind and friendly. They offered a complimentary shuttle service, taking me wherever I wanted to go and picking me up afterwards. As a solo traveler, I was initially a bit apprehensive since I didn't encounter any other Japanese guests. However, when the popular local warung (eatery) I wanted to visit was closed, they kindly took me back the next day. Also, when the hotel spa was fully booked and I mentioned wanting to try a local spa, they drove me there with the shuttle and even offered to take me to another place if it was also full. The breakfast area was lovely; I enjoyed watching the sunrise from the second floor early in the morning. Even the staff at the local beachside eateries were friendly, making it a very comfortable place to be. Although I didn't go on the dolphin tour or visit the nearby waterfalls, I highly recommend this resort to anyone looking for a relaxed and wonderfully hospitable experience.From€73
Gym
Very Good230 Reviews
Bali|2.55km from city center
I had a pleasant stay at Aston Denpasar Hotel & Convention Center and would happily recommend it to others visiting Denpasar. The hotel is centrally located, making it a great base for both business and leisure activities. The staff were exceptionally friendly and professional, always ready to assist with a smile. My room was spacious, clean, and comfortable, with all the essential amenities provided. I especially enjoyed the breakfast buffet, which offered a generous variety of both local and international dishes. The hotel’s facilities, including the swimming pool and meeting rooms, were well-maintained and added to the overall experience. For the price, Aston Denpasar offers great value and a welcoming atmosphere. I look forward to staying here again on my next trip to Bali.From€17
Great135 Reviews
Ubud Bali|16km from city center
Great experience overall and compliments to all staff who have great service, coupled with nice and comfortable villa. Special shoutout to staff name Nilam from front office who has been very helpful from day 1 and throughout our stay also. Breakfast was also great with brunch and ala-carte style so just enjoy the service and great food. Enjoyed the unique experience in seven painting restaurant (although food taste and quality could be improved) and the Svaha spa experience was excellent. Highly recommended if ur looking to stay in the UBUD areaFrom€134
Very Good336 Reviews
Seminyak Bali|7.13km from city center
Our stay at Kamaniiya Petitenget Seminyak was wonderful. The staff were very friendly and the service was excellent. We were celebrating a birthday, and the hotel thoughtfully decorated the room and prepared a cake and birthday card for us. It was a very sweet gesture and made our stay even more memorable. We will definitely come back again next time.From€22
207 Reviews
Kuta Bali|8.25km from city center
Reception was a little busy upon arrival and made me wait for a couple of hours the until check-in to 2pm, my room was excellent style and big, sadly with no balcony or view onto a very busy and noisy road, and Indonesia is dose it's best to create nose, so next time I have to book a pool view room to get away from the very noisy main road, there's a lovely bathroom and separate toilet, also a bath with TV, the main TV was excellent and I could log into my Netflix account to watch all my favourite programmes, breakfast time is very good with plenty of choice, i will come back and book a pool view room next timeFrom€14
Very Good124 Reviews
Seminyak Bali|7.64km from city center
Nice hotel to let one check in early..
Arrive early at 11... Bags at concierge.. went to spa...
Spa... Hmmm a miss to me....there's others better outside..
But the restaurant was good..
Got keys at 1:30pm
Room was nice n cold..
Pool is great...
Food is good...
Shower water pressure... Not great...
Just sound proofing... Local guest voices.. uhhh super irritatingFrom€28
Swimming pool
Great371 Reviews
Bali|4.19km from city center
It is a convenient location as it is not so far from airport and I arrived at midnight so I booked to stay there before heading to another hotel in Ubud. However, it is really noisy in the early morning with the kids swimming in the pools if you prefer less crowded and quiet, I won’t recommend this place.From€15
Very Good336 Reviews
Ubud Bali|21.48km from city center
Bali's Must-Stay Hidden Gem in Ubud ✨ Sthala, a Tribute Portfolio Hotel, Ubud Bali is truly rejuvenating! Tucked away amidst rainforest terraces, it's surrounded by lush greenery, far from the hustle and bustle, offering ultimate privacy.
The resort grounds are stunning, enveloped by jungle, river valleys, and rice paddies. The popular infinity pool directly overlooks the rainforest and mountains – every photo is a masterpiece. The rooms are spacious and tidy, with a layout that perfectly captures the Balinese resort vibe, making for a comfortable and relaxing stay.
The staff are incredibly attentive and friendly, always available when needed, and the resort's shuttle service makes getting around very convenient. Breakfast offers a wide variety of delicious options, including authentic Indonesian dishes. The SPA experience is also superb; a massage amidst the forest is incredibly blissful.
Waking up naturally to birdsong, you're fully immersed in nature – it's so peaceful and healing. This is definitely my top choice for a Ubud getaway, absolutely worth the trip. I'll be back again!From€69
Amazing1119 Reviews
Nusa Dua Bali|19.15km from city center
Our recent stay at The Apurva Kempinski Bali was unfortunately one of the most disappointing luxury hotel experiences we have had.
We arrived at around 2:30 PM and waited until approximately 3:40 PM before being able to access a room. During this time, we approached reception several times for updates. While the receptionist initially responded, we were later simply told to wait for an email confirmation and show it to staff once received. This felt unusual and far from the proactive service we would expect from a five-star hotel.
When we were finally escorted to our room, we discovered it had been prepared with twin beds despite our confirmed request for a king-bed room. Even the staff member accompanying us appeared surprised. We were informed that the issue would be investigated, and later received a call advising that a king-bed room was available two floors above us but would not be ready until 8:00 PM.
As compensation, we were offered complimentary cocktails at the Cliff Bar until 10:00 PM. However, upon arriving at the bar, we discovered it actually closed at 7:00 PM. This only added to our frustration, as it seemed no one had verified the information before making the offer.
At around 6:30 PM, we again checked with reception regarding our room status and were told it was still not ready. Rather than providing a solution, we were asked whether we wanted a dinner reservation for later that evening. We ended up having dinner while worrying whether we would eventually be able to move into the correct room.
At 8:00 PM, we returned to reception and shared our concerns with another staff member, who escalated the matter to the duty manager. To his credit, he listened to our feedback and offered several goodwill gestures, including lounge access, breakfast, cocktails and eventually airport transportation. However, as we were staying only one night, most of these benefits had limited value.
We were then told to wait while arrangements were made for our room transfer. By 8:20 PM, nobody had arrived, forcing us to call reception once again. Finally, at around 8:30 PM, the duty manager personally escorted us to the new room, which turned out to be an upgraded room with a private pool.
While we appreciated the upgrade, it was difficult to enjoy it after spending almost six hours dealing with delays, room allocation errors, poor communication and repeated follow-ups. The issue was never about receiving extra benefits—it was about receiving the room we booked and experiencing the level of service expected from a luxury hotel.
To the hotel's credit, the upgraded room made the remainder of our stay more enjoyable, and our second day was much better. However, the first day was so poorly managed that it significantly impacted our overall experience. Mistakes can happen at any hotel, but what defines a true five-star property is how those mistakes are handled. Unfortunately, on this occasion, The Apurva Kempinski Bali fell well short of expectations.From€276
Very Good174 Reviews
Nusa Dua Bali|14km from city center
This hotel is a very good choice 👍🏼 I am a little picky, but here’s my review:
Pros:
✅ No damp smell, well ventilated ( I was worried about this)
✅ No insects in the room. There might be some geckos 🦎 (which is normal and expected) but I didn’t see any.
✅ Very clean in general
✅ Comfortable bed
✅ The service is amazing
✅ The staff is very friendly and helpful
✅ The breakfast is very good, there are plenty of choices.
✅ Their restaurant is also very good, in case you don’t want to go out of the resort.
✅ The vibe at the beach is nice and if you like water sports it is also good.
✅ The pool is huge and very nice
✅ Reasonable price (but it will depend on the season and demand)
Cons:
😑 Sound proof can be better, one can hear everyone from the pool (the sound enters from the main door)
😑 The beach is not the best for swimming, and is a bit dirty in general (not the hotel’s fault)
😑 The gym can be better as there are only 3 machines (spinning, treadmill and elliptical) the dumbbells are fine
✅😄 Overall, recommended! I was happy with my stay at this hotel!
It is good to give it a try!From€107
Great159 Reviews
Jimbaran Bali|15.75km from city center
Resort’s vibe is good. Close to airport and Jimbaran beach was just a short walk away. Staff are all very friendly and professional, always greeting and smiling from their hearts. Pillows and bed are very comfortable…had good sleep every night. However, we found ants in the room & toilet. Staff did a check and left us a bottle of insecticide 😅 just in case we found more of them.
The spa was very good. The Mexican restaurant on the 8th floor serves delicious food and the ambiance there is great.From€125
Breakfast
Amazing166 Reviews
Sanur Bali|6.62km from city center
We booked a king room with lagoon access and was upgraded to a suite (Thank you Andaz, was a lovely surprise). We had a beautiful, clean and spacious room with a massive patio that backed onto a lagoon connected to the main pool with a sea view. It felt like paradise. There were toads croaking after the rain. We saw cockatoos and many other kinds of bird. Bird sang every morning. We even a monitor lizard swimming in the spa’s lily pond. This place is bathed in nature. Service was friendly and warm from top notch staff. The turndown service every evening was a special touch, and the grounds were immaculately kept! There were almost always staff working away to keep the grounds pristine and lush. We really like the hotel’s layout where it seems (to us) that all rooms provide a good level of privacy and some kind of a view, be it lush beautiful gardens, pool or the beach. Lastly, the à la carte unlimited breakfast was what brought us here (from the flip flop traveller, iykyk) and it did not disappoint. What an amazing treat! Andaz Bali is truly a gem.From€279
Very Good198 Reviews
Kuta Bali|8.5km from city center
The hotel environment is comfortable, and the air conditioning in the rooms works really well. All the rooms are arranged around the pool, creating a beautiful view. The staff are very enthusiastic; we even got watermelon popsicles when we checked in. The cleaning staff were very attentive and tidied up my personal belongings carefully.From€63
Very Good253 Reviews
Uluwatu Bali|19.75km from city center
Hotel was good value for money. Staff were very friendly and helpful. Went out of their way offering shuttle service. Rooms cleaned every day and food was very good. We paid for breakfast when we booked and there was lots of choice. Got a free massage with the booking, great addition to the visit.From€40
Amazing107 Reviews
Ubud Bali|19.1km from city center
Overall, this hotel is a classic five-star establishment with a sense of history. Its location next to the Ayung River is excellent, but compared to some ultra-luxury hotels, the facilities might seem relatively simple and not as extensive as one might expect.
In terms of design, it's clear the hotel has some age, yet its overall style leans towards an elegant, sophisticated old-money aesthetic. It doesn't feel outdated; instead, it exudes a timeless sense of understated luxury.
The dining experience was good, with the Japanese restaurant being a particular highlight—the food was delicious. However, while the breakfast offered a combination of à la carte and buffet options, providing sufficient choices, the variety wasn't particularly abundant, and the taste didn't quite meet my high standards.
What truly impressed me the most was the service. Among all the hotels I've stayed in, this one's service is arguably the best and most ceremonial to date.
Every single staff member was incredibly enthusiastic, meticulous, and genuinely cared for the guests, making you feel treated like a king or queen.
As for the hardware, it's standard high-end five-star configuration—nothing overly surprising, but certainly above expectations.From€1,361
Very Good173 Reviews
Nusa Dua Bali|14.56km from city center
Superb hotel, pleasant stay. Breakfast is delicious. Enough variety and great flavour. Good coffee too. Room is nice and as seen on pics, only need mild refurbishment. Staff are friendly, attentive and quick to help. Check in was fast. We are staying here to visit our parents' cemetery. Will be coming back here when visiting Bali.From€15
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