Indonesia Arrival Card (e-CD) 2026: How to Fill Online & Entry Process
Effective September 1, 2025, Indonesia merged paper arrival cards, standalone e-CD (Electronic Customs Declaration) and SATUSEHAT health declarations into the unified All Indonesia digital arrival card – mandatory for Jakarta (CGK), Bali (DPS), Surabaya (SUB) airports & Batam seaports.
The traditional e-CD remains required for all other Indonesian entry points (until full national rollout of All Indonesia system). Both platforms are free, official and digital-only (no paper forms).
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What is Indonesia Arrival Card (e-CD)
Source: welcomebacktobali
Indonesia Arrival Card is a mandatory digital entry declaration form for all international travelers, issued by Indonesia’s immigration and customs authorities. It replaces all outdated paper arrival cards and integrates three core entry formalities into one submission: immigration verification, customs declaration (replacing standalone e-CD) and health/quarantine declaration (replacing SATUSEHAT).
- All Indonesia System: For major entry points (Jakarta/Bali/Surabaya/Batam) – one form for all formalities
- Traditional e-CD: For other entry points – focuses on customs declaration (paired with immigration’s basic digital check)
Submission for either generates a unique QR code, the only valid document for immigration/customs clearance. It is not a visa – valid visa/VOA/e-VOA is still required for eligible nationalities.
Do I Need Indonesia Arrival Card? Who is Exempt?
A Perfect Bali Vacation Package | Zicasso
There are NO exemptions – the digital arrival card (All Indonesia system or traditional e-CD) is mandatory for all international travelers entering Indonesia via any air/sea/land port. It applies to:
- All nationalities (tourists, business travelers, transit passengers exiting the airport/port)
- Indonesian citizens and residents returning from overseas
- Travelers with no goods to declare (QR code is still required for immigration clearance)
- All Indonesian destinations (Bali, Lombok, Yogyakarta, etc.) – no separate regional arrival forms are needed
When to Apply Indonesia Arrival Card: How many days before?
Submit your digital form within 72 hours (3 days) before your scheduled arrival (official recommendation by Indonesian immigration/customs).
Submission is allowed until the day of landing, but completing it before departure (at home/airport lounge) avoids long queues and clearance delays at Indonesian entry points. QR codes are valid for your stated arrival date only – re-submit if your travel plans change.
How to Fill Indonesia Arrival Card (e-CD) Online
Filling out the form online takes 5–10 minutes and streamlines your airport/port clearance. Follow the step-by-step for the relevant platform (based on your arrival point) – all steps are in English, no account creation required, and submission is free.
How to Fill All Indonesia System (Jakarta/Bali/Surabaya/Batam Entry Points)
Official platform: https://allindonesia.imigrasi.go.id (web + iOS/Android app)
- Access the official platform
Visit the website or open the app, and click Start Declaration on the homepage. Switch the language to English via the top-right menu if needed – no pre-registration or login is required.
- Enter your personal and travel information
Fill in all mandatory fields (marked with *) with details exact as your passport/travel tickets:
Full legal name, passport number, nationality, flight/vessel number, arrival date/time, full accommodation address in Indonesia (hotel name + street/city), number of checked bags. Add family/companion details (up to 10 people) in the same submission for group travel. Double-check for typos – incorrect info leads to QR code invalidation.
- Complete customs and health declaration sections
Answer customs questions: Confirm if you are carrying dutiable/prohibited items (e.g., alcohol, tobacco, cash over IDR 100 million, electronics). For health declarations, state your current health status . Select “Yes” or “No” for all listed questions – no ambiguous answers.
- Review and submit the form
Go through the entire form to verify all personal, travel and declaration details. Once confirmed, click Submit – no edits are allowed after submission, so check carefully. - Get and save your unique QR code
A QR code with your declaration number will generate instantly on the screen, and a copy will be sent to your registered email (if entered). Screenshot the QR code, download the PDF version and/or print a physical copy – save it in 2+ places (phone album, cloud) for backup. You will need this QR code for both immigration and customs clearance.
How to Fill Indonesia Traditional e-CD
For All Other Indonesian Entry Points, official platform: https://ecd.beacukai.go.id (Indonesian Customs’ exclusive e-CD portal)
- Access the official e-CD website
Visit the link, the official free platform for customs declarations. Click Next on the homepage to begin the process, and switch the interface to English via the language tab for easier operation. - Enter your personal and travel information
Fill in all required details matching your passport and travel documents:
Full name (as in passport), passport number, nationality, flight/vessel information, arrival date, your stay address in Indonesia (hotel/residence), number of baggage pieces. You can add family member information in the same form for group travel. Double-check all entries to avoid mistakes that cause clearance delays.
- Fill in the item declaration information
You will be asked to confirm if you are bringing any of the listed dutiable/prohibited items into Indonesia (e.g., tobacco, alcohol, valuable goods, large sums of cash). Select Yes if you carry any of the items, and No if you have no such items to declare – answer truthfully per Indonesian customs rules. - Review and submit the form
Carefully check all your personal/travel details and item declaration answers for accuracy. Once you confirm all information is correct, click the Submit button to finalize your e-CD.
- Get and save your QR code
A unique QR code will be generated immediately after successful submission. Screenshot the QR code directly or download the PDF version to your phone/device. You must present this QR code to Indonesian customs officers upon arrival – a printed copy is recommended as a backup for low-battery or internet issues.
Indonesia Arrival Card Form Requirements
All info must match your passport/ travel documents exactly – no abbreviations/typos. Split into 3 core sections:
Personal Information
- Full name, date of birth, nationality, passport number/expiry date
- Gender, occupation, contact email/phone number
Travel Information
- Flight/vessel number, arrival date/time, arrival airport/seaport
- First accommodation address in Indonesia (hotel name/address/residence – no PO boxes)
- Visa type (VOA/e-VOA/visa-exempt) and stay duration
Customs & Health Declaration
- Cash/financial instruments exceeding IDR 100 million (~USD 6,400) (must declare)
- Dutiable goods (electronics, alcohol, tobacco, gifts, valuable items)
- Only basic health status declaration
- Prohibited items (drugs, weapons, endangered species – no declaration, strictly forbidden)
Indonesia Airport Immigration Entry Process
After submitting the arrival card and obtaining the QR code, follow these steps for smooth entry (5 mins for prepared travelers):
- Deplane & proceed to Immigration Hall: Follow signs for International Arrivals – no paper form collection.
- QR Code Check: Show your digital/printed QR code to airport staff at the entry gate (quick scan).
- Immigration Verification: Go to manual counter/auto gate (for eligible travelers) – present passport + valid visa/VOA/e-VOA + QR code. Answer simple questions (stay purpose/accommodation) if asked.
- Baggage Reclaim: Collect checked luggage from the designated carousel after immigration clearance.
- Customs Clearance: Use Green Channel (no declared goods) or Red Channel (declare dutiable items) – staff may scan your QR code for cross-check.
- Exit to Indonesia: Proceed to the arrival hall for transportation (taxi, ride-hailing, hotel shuttle).
Travel Tips for Indonesia
✅ Must-Have: Trip.com eSIM for Indonesia
Stay connected instantly with Trip.com Indonesia eSIM – no physical SIM card needed, activate before departure, cover 4G/5G in Bali, Jakarta, Lombok and all major tourist areas.
✅ Other Practical Tips
- Save your arrival card QR code in 2 places (phone album + cloud/printed copy) – no phone = no entry.
- Ensure your passport has at least 6 months validity from arrival date (mandatory for all visitors).
- For Bali travelers: Pay the Bali Tourism Levy (IDR 150,000 ~USD 9.6) online before arrival (avoids airport queues).
- VOA/e-VOA travelers: Have proof of onward/return ticket and sufficient funds (min ~USD 1,500) for immigration check.
- Do not modify the QR code – tampering leads to entry rejection and immigration penalties.
- Complete the form per person – children/infants need their own entry card (linked to parent’s passport).
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[10% Off] Indonesia Hotel Recommendations
We recommend the following Indonesian accommodations with 10% Off:
Bali Hotels
5 star
Great455 Reviews
Nusa Dua Bali|16.74km from city center
The hotel is located within a large complex. There are many restaurants just a street away, and it's a pleasant 10-15 minute walk to the Collection mall, or you can use the scheduled shuttle service. The hotel isn't directly on the beach, but they offer regular shuttle rides to and from the seaside. Most of the hotel staff are very friendly, with the exception of a few at the beach. Every time I tried to buy a coconut at the beach, the staff would say they were sold out. And when I tried to order other drinks, they seemed quite annoyed. The room itself was spacious and very clean. They provide four complimentary bottles of water daily, and you can request four more. Any additional bottles after that come with a charge. During breakfast, you can see many small squirrels being fed from little wooden bowls hung on the trees in the restaurant.FromRUB 8,792
Amazing115 Reviews
Ubud Bali|22.98km from city center
This is a premium hotel far outside of Ubud center. Be aware you are about 30 minutes from Ubud if you stay here and there really isn't much to do in the immediate area besides stare at the jungle. Staff was outstanding here with frequent greetings by name and remembering you like a Ritz Carlton.
Because I enjoy regular outings I actually found the location quite inconvenient as an hour a day would have to be devoted just to getting to and from Ubud.
The room I got was enormous and included a dining room, sitting room, bedroom, large bathroom. The in room amenities were great including a free restocking mini bar with snacks (no alcohol) and a large smart TV. The bed was huge, soft, and comfortable.
The bathtub was a downside as it was quite small by western standards (not as small as a japanese tub though). I'm not a very big individual at 173cm and I felt it was too narrow and not long enough. Perhaps suitable for petite individuals only. Be aware of that if like me and many Americans you prefer baths over showers.
The property is very large and you will likely want to regularly use the phone to request the on site golf cart shuttles to get around it as otherwise you will spend much of your time walking uphill from the rooms to the amenities near the entrance like the restaurant and pool.FromRUB 7,335
Great567 Reviews
Jimbaran Bali|14.95km from city center
We chose this hotel for the last two nights of our Bali trip because it offered excellent value compared to many other resorts in Bali and even other InterContinental properties. The resort itself is huge, with a wide variety of facilities including separate adult and family pools, an indoor gym, a calisthenics gym, beautiful ponds, direct beach access, and very friendly staff. On paper, it seemed like a fantastic choice.
Unfortunately, our stay turned out to be extremely disappointing.
We stayed in room number 4127. On our first night, both of us woke up covered in insect bites despite sleeping tucked under the blankets. Around midnight, we had to spray both the bed and ourselves with insect repellent just to get through the night. The following morning, we reported the issue and requested a room change because we were concerned there might be insects in the mattress. Instead, we were only offered fresh bed sheets and a general cleaning of the room.
Sadly, the exact same thing happened again on the second night. We woke up with even more bites and no longer felt safe sleeping in the bed. We strongly suspected there were bugs hiding in the mattress. We ended up leaving the room in the middle of the night and spent the rest of the night in the hotel lobby because we were too afraid to return to bed.
What disappointed us the most was how the situation was handled. We showed the staff numerous photos documenting the bites over both nights, yet the only compensation offered was to waive a small bill (about RMB 55) for an ice cream and a coffee. Considering we lost two nights of sleep, experienced significant discomfort, and had to spend an entire night in the lobby, this response felt inadequate and did not reflect the level of service we expected.
In addition, the hotel itself feels quite dated. Although it has its charm, many areas appear to have aged significantly. The towels were noticeably worn, wooden fixtures were chipped, and the overall condition suggested the property is overdue for a major renovation.
We genuinely wanted to enjoy our stay because the resort has so much potential. The grounds are beautiful, the facilities are plentiful, and the staff we interacted with were polite and friendly. However, the insect issue and the hotel’s response overshadowed everything else. We hope management takes this feedback seriously and thoroughly investigates the mattresses and rooms so future guests do not have the same experience.FromRUB 16,924
Great558 Reviews
Uluwatu Bali|19.37km from city center
My stay at Renaissance Bali Uluwatu started with a hiccup, it ended on such a wonderful note that I would happily return.
Due to a system error, I was given the wrong room type upon check-in, and unfortunately there were no vacant rooms available that day. However, the hotel team handled the situation professionally. The very next day, they upgraded me to their best room category as part of their service recovery, which I truly appreciated.
What made the experience even more memorable was the genuine hospitality. The staff noticed it was my birthday and surprised me during breakfast by singing a birthday song. I was touched, although a little awkward too 😅. A special mention to Manager Aldi, who consistently checked in on me whenever we crossed paths around the hotel to make sure everything was going well. That personal touch made a big difference.
The hotel itself is beautiful—perfect for a relaxing getaway. The sunset views are stunning, the ambience is peaceful, and the spacious grounds make it a great place to unwind. My room was clean and comfortable, the breakfast team was efficient and attentive, and the overall service throughout the stay was excellent.
Thank you to the Renaissance Uluwatu team for turning an initial disappointment into such a memorable experience. Your sincere service recovery and warm hospitality truly stood out. I'll definitely be back!FromRUB 13,250
Amazing577 Reviews
Ubud Bali|15.95km from city center
The service was incredibly warm and attentive. The hotel grounds are beautiful with an exotic vibe, making you feel refreshed and relaxed. There are also great restaurants nearby, so dining is very convenient. The hotel even has a sister property just a short distance away, which also boasts a lovely environment. The front desk staff kindly showed us both locations and let us choose where to stay. We ended up picking the older one because the surrounding scenery was more beautiful, and the pool was larger and more convenient. However, the new property had bigger and more luxurious rooms. It was actually a really tough choice, haha! The small cookies on the shuttle bus were delicious too! Overall, our stay was very comfortable, and the breakfast was exceptionally rich, offering both à la carte and buffet options, and it was all very tasty!
Complimentary afternoon tea for two: The afternoon tea included three small desserts and a choice of tea, coffee, or other beverages.
Complimentary minibar: The drinks were great, with orange juice, Coke, and Sprite – a good selection.FromRUB 12,540
Business travel
Good422 Reviews
Seminyak Bali|6.6km from city center
I chose Sense Seminyak Hotel mainly because of its strategic location—it’s right in front of Eiger and adidas stores, which made shopping super convenient for me. After that, I easily took a Gojek ride to Seminyak Beach to catch the sunset.
The location is definitely a big plus, with everything you need nearby. It’s also a popular choice among travelers because the price is very reasonable for what you get.
A great option if you’re looking for convenience, good value, and easy access to shopping and the beach!FromRUB 1,059
Very Good412 Reviews
Sanur Bali|7.01km from city center
Prama Sanur Beach Bali is an established resort offering great value for money. Its biggest draw is the private beachfront, perfect for catching stunning sunrises, cycling, and enjoying water sports right from the hotel. The pool is large and surrounded by lush greenery. However, since the hotel has been around for a while, the rooms and bathrooms show their age. Overall, it's a good choice for budget-conscious travelers who prioritize a wide range of facilities and relaxing sea views, and aren't overly particular about the newest amenities.FromRUB 7,721
Very Good334 Reviews
Kuta Bali|10.42km from city center
Room condition is quite old and small but cozy.
Cleanliness could be improved.
Staff are friendly and location is good near center, near beach, near airport also.
If you same as me just need a place to rest for one night due to the flight I will recommend, cuz the price is good also !FromRUB 1,320
Great748 Reviews
Kuta Bali|9.39km from city center
Clean and nice room. Buffet Breakfast is good. You can ask for fresh cooked noodles and omellet. The pool is clean ad big. Location is perfect. Near the beach, shopping, restairant and massage.FromRUB 3,636
Very Good421 Reviews
Seminyak Bali|6.77km from city center
I stayed here for a week and had a wonderful time. The spacious room, large bed, and comfortable balcony overlooking the fields made every day enjoyable. I'm truly grateful to all the hotel staff for their kind and friendly service at all times. They were incredibly prompt in handling issues like the faulty security box and running out of toilet paper, which I really appreciated. The breakfast buffet was fantastic, offering not just Indonesian dishes but also bread, desserts, and fruits. I especially loved the terrace seating where I could enjoy the morning breeze and sunshine. The hotel's location is excellent, close to a big beach club and the beach, with convenience stores and restaurants within walking distance, and Grab taxis arriving quickly. This was a truly wonderful trip, and I'd love to stay here again.FromRUB 2,042
Family friendly
Very Good173 Reviews
Kuta Bali|8.72km from city center
Good location, walking distance to Beachwalk shopping centre and Kuta beach. Restaurants/bars around the area, not too noisy.
Large room with pool view. Enjoyed the pool. Thanks for the birthday surprise. Hot water supply is stable with good water pressure. Breakfast is tasty with a good variety .FromRUB 2,316
Very Good509 Reviews
Kuta Bali|10.53km from city center
beyond expectations 🤍
Everything about this hotel was exceptional, especially considering the price range compared to other hotels in the area. From the moment we arrived, the staff made us feel genuinely welcomed with their kindness, professionalism, and warm smiles. The service was outstanding in every detail.
The rooms were spotless, comfortable, and very well maintained. Housekeeping was excellent, and the whole hotel had a clean, relaxing atmosphere. The beds were extremely comfortable and we had such peaceful sleep every night.
The breakfast was easily 10/10 😍
Great variety, fresh food every day, delicious options for both adults and children, and everything was presented beautifully. Even the coffee and juices were excellent.
The pool area was amazing ,clean, relaxing, and perfect for families. The hotel is also very family-friendly overall, with such a safe and comfortable environment for children. The staff were incredibly sweet and caring with kids, which made the experience even better for our family.
The location is also perfect: close to everything in Kuta while still feeling peaceful and quiet inside the hotel.
Honestly, compared to other hotels in the same price range around the area, Bintang Kuta deserves a true 10/10 Outstanding rating. It genuinely feels like a much more expensive hotel because of the quality of service, cleanliness, comfort, and attention to detail.
You can clearly feel that the management and staff truly care about the guests and work with passion and professionalism. We would absolutely stay here again without hesitation 🌟FromRUB 2,702
Great810 Reviews
Kuta Bali|11km from city center
The room was too humid, probably due to the air conditioning, making both the floor and bedding damp. I had to ask for towels to lay on the floor and a new comforter. The soundproofing isn't great, but it was fine for an overnight stay. The breakfast was good, with plenty of eggs. It's a 10-minute drive from the airport and they offer a shuttle service. There's a small supermarket, massage, and currency exchange right next to the hotel, which is much better than the airport's, so that was convenient.
There's a pool, a large lawn, and it's close to the beach, though the beach itself was a bit dirty and messy. You can watch planes land from the beach.
I booked an airport transfer for the next morning and confirmed it twice, being told it was all set. However, when I went down early to wait for the car, it wasn't there. Luckily, I went down early enough that the front desk was able to call a temporary ride.FromRUB 4,134
Very Good306 Reviews
Ubud Bali|18.62km from city center
For my second hotel in Bali, I chose the Element by Westin Ubud. Given that Bali is famous for its rainforests in addition to its beaches, and Ubud is the heart of terraced rice paddies, rainforests, and traditional architecture, I opted for a hotel there. However, I won't be staying at this property again.
**Service:**
The staff are mostly young and energetic, with good attitudes. However, my overall experience was just mediocre, mainly due to two issues:
1. During check-in, they recommended a Chinese New Year's Eve dinner. I paid by topping up an account, but then they told me they had no change. It took several phone calls the night before departure to finally get my change back.
2. The Chinese dinner itself was also a letdown. The food selection was limited and even less extensive than the breakfast. Plus, drinks had to be purchased separately. For a buffet at this price point, it was quite unacceptable.
**Location:**
The hotel is quite secluded, about a 40-minute walk from the heart of Ubud. Taking a taxi takes roughly the same amount of time due to heavy traffic. The surroundings are very isolated, so I wouldn't recommend it.
It's a 20-minute drive to the rice terraces.
**Facilities:**
1. I initially booked a pool access room based on pictures, expecting it to be right outside my door. However, upon arrival, I discovered a significant gap: the room was on the same floor as the pool, but I still had to walk a fair distance to reach it. The photos were misleading.
2. The bathroom lacked body lotion and a weighing scale. For a five-star hotel, this felt a bit underwhelming and not quite up to par.
3. Furthermore, some rooms had issues with their sinks, indicating a lack of proper maintenance.FromRUB 8,418
Great563 Reviews
Jimbaran Bali|14.1km from city center
A wonderful, affordable hotel with a great location. We stayed for two nights after our flight, choosing it for its proximity to the airport. We didn't expect to like the hotel so much! It was clean, the room was quite spacious, the breakfast was delicious, and there was a fantastic rooftop lounge area with a pool. The beach is a 3-minute walk away, perfect for relaxing during the day and watching the sunset in the evening. There's also a currency exchange and massage parlor nearby.FromRUB 3,562
Hot spring
Great654 Reviews
Jimbaran Bali|17.07km from city center
We stayed in a sea view suite on the 2nd floor, but the view was mostly blocked by trees, so there was hardly any sea view. The hotel lobby is on the 3rd floor and offers an open view of the sea. I'd recommend requesting a room on the 3rd floor or higher when booking.
The hotel's public areas are lovely, and the in-room facilities are well-maintained. The overall service experience was excellent; the staff were friendly and quick to respond to our requests. All the hotel's restaurants offer good food, and the beachfront restaurant has particularly stunning views. Breakfast time can get quite crowded and a bit noisy, so it's better to go during off-peak hours for a more pleasant experience. Overall, it's very suitable for families traveling with children.FromRUB 25,205
Great184 Reviews
Ubud Bali|12.6km from city center
Amazing and flawless 10/10 stay at The Westin Ubud Bali.
From the moment you arrive, the atmosphere is pure serenity—nestled in a lush rainforest setting with a breathtaking centrepiece infinity pool that feels like it’s floating in the clouds amongst the serine jungle. It’s the kind of place where you instantly slow down and just breathe and experience a place you can relax, be well and rise every day feeling better than the next.
The food is exceptional across the board—thoughtfully prepared, beautifully presented, and consistently delicious. Every meal felt like a highlight and Sebastian takes pride and care with his team and the high food quality standards.
What truly sets this property apart, though, is the passionate Westin associates that Go Beyond! The entire team operates at an incredibly high level, and it shows in every interaction. A special thank you to General Manager Saraswati, whose hands-on leadership is evident everywhere; you can feel how much she genuinely cares about both guests and her team.
Darma at the lobby bar is a standout… his attention to detail and craftsmanship behind the bar made every visit memorable. Yana ensures the restaurants runs like clockwork, delivering a smooth, polished, and faultless dining experience every time. And Arta and Crisna—your work ethic and standards are simply outstanding. You consistently go above and beyond in a way that truly elevates the entire property.
Cleanliness is absolutely next level—impeccable in every possible way with an amazing housekeeping team.
This is Marriott. This is Westin. And this is hospitality done at its very best.FromRUB 13,960
Very Good48 Reviews
Pemuteran Bali|91.78km from city center
Been here for 3 nights for our honeymoon. the staffs were incredibly nice. we are Bali people but we did not get or feel any discrimination at all, they treat us the same as foreigners. they have natural hot spring water pool, it was hot honestly, so we did not go very often. but they have ocean view pool and garden view pool which much cooler. The food was great!! All breakfast food we had never failed to satisfy us. Best of the best was the romantic dinner my husband prepared for me which is great!! Definitely will be back on our next holiday 👌FromRUB 6,015
Great74 Reviews
Lovina Bali|59.08km from city center
For just over a hundred a night, you can't expect too much. It's within walking distance of the port, and the captain was incredibly patient, driving for an hour to help us chase dolphins.
The cleanliness was indeed a bit subpar; the towels didn't look very inviting to use.
However, the breakfast was excellent, and surprisingly, it was customized per person!FromRUB 1,669
Very Good1 Reviews
Thyrite Bali|61.87km from city center
When you stay at Bali Nibbana Resort in Seririt, you'll be in a state park, within a 5-minute walk of Puri Jati Beach and Puri Jati Dive Site. This spa hotel is 4.6 mi (7.3 km) from Banjar Hot Springs and 7.5 mi (12 km) from Baruna Dive Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Planning an event in Seririt? This hotel has facilities measuring 840 square feet (78 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Gym
Very Good223 Reviews
Bali|2.55km from city center
Check in was smooth. Staffs were friendly.
Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking.
In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception.
If you order food delivery, it will be a long walk to take your food at the reception.
If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant.
Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.FromRUB 1,719
Great142 Reviews
Ubud Bali|16km from city center
Although it is nice that it is branded as a pet friendly resort but it is not what it was expected. We were not informed that there has been construction going on the hotel site, the wall is so thin that we could even hear the guests next door screaming at each other. We were not be able to sleep properlyFromRUB 11,731
Great367 Reviews
Seminyak Bali|7.13km from city center
The staff service is very friendly and good here! Very recommend to stay at this hotel as their location is very convenient! Opposite has many many marts and pharmacies, easy to walk and buy things you need! They also have provide laundry service which can get your clothes in 24 hours and charge about 30k for 1kg. They also will top up mineral water and all the tea, toothbrush every day. Will definitely stay here again in the future!FromRUB 1,918
200 Reviews
Kuta Bali|8.25km from city center
Air conditioning is not working..
Water is not enough power for washing my hair..
2 lights gone so dark at night.
You must check them before customers check in.FromRUB 1,308
Very Good132 Reviews
Seminyak Bali|7.64km from city center
Friendly and attentive staff with prompt service around the clock!
The hotel is conveniently located next to the lounge with an awesome live band, and the restaurant separated by glass door with a good view to the lounge for more privacy with ample seating & a comfortable dining experience.
And not forgetting the relaxing awesome pool surrounded by nature!FromRUB 2,827
Swimming pool
Great354 Reviews
Bali|4.19km from city center
The hotel is in a great city-centre location, making it convenient to access nearby attractions, restaurants, and shopping areas. The staff were friendly, helpful, and welcoming throughout our stay. Breakfast was included and offered a wide variety of options, catering to different tastes and preferences.
However, there were several issues that affected our experience. The room description on Trip.com stated that the bed would be either a queen bed or twin beds, but we were instead given a king bed, even though we tried checking in as early as possible so that we can get a twin beds room. Bed type should be clearly specified and guaranteed during the booking process to avoid misunderstandings.
The hotel's carpet is quite old and had a noticeable smell. In one of our rooms, the air conditioner appeared dusty and barely blew any air. However, after we contacted the front desk, the issue was resolved promptly, which we appreciated. The curtains were also not blackout curtains, allowing too much light into the room early in the morning.
Despite requesting a quiet room, we were assigned a room next to the swimming pool. The soundproofing was also quite poor, and we could clearly hear people walking and talking along the corridor throughout the day and night, which affected our rest.FromRUB 1,494
Very Good366 Reviews
Ubud Bali|21.48km from city center
We stayed at Kenran Resort Ubud by Soscomma and had a truly peaceful experience. Even though it was rainy during our stay, the quiet mountain setting made it feel even more calm and serene. The atmosphere was perfect for relaxing and enjoying nature.
The breakfast and tea were absolutely delicious, and everything felt fresh and thoughtfully prepared. A wonderful place to unwind and recharge in Ubud. 🌿✨FromRUB 6,737
Amazing1174 Reviews
Nusa Dua Bali|19.15km from city center
This is the perfect place for a vacation. From the moment we arrived, we never wanted to leave. Everything was beautifully designed, the facilities were amazing, and the beach was absolutely stunning. Every corner of the resort felt peaceful and luxurious. We had an incredible stay and can’t wait to come back again!FromRUB 27,460
Very Good173 Reviews
Nusa Dua Bali|14km from city center
This hotel is a very good choice 👍🏼 I am a little picky, but here’s my review:
Pros:
✅ No damp smell, well ventilated ( I was worried about this)
✅ No insects in the room. There might be some geckos 🦎 (which is normal and expected) but I didn’t see any.
✅ Very clean in general
✅ Comfortable bed
✅ The service is amazing
✅ The staff is very friendly and helpful
✅ The breakfast is very good, there are plenty of choices.
✅ Their restaurant is also very good, in case you don’t want to go out of the resort.
✅ The vibe at the beach is nice and if you like water sports it is also good.
✅ The pool is huge and very nice
✅ Reasonable price (but it will depend on the season and demand)
Cons:
😑 Sound proof can be better, one can hear everyone from the pool (the sound enters from the main door)
😑 The beach is not the best for swimming, and is a bit dirty in general (not the hotel’s fault)
😑 The gym can be better as there are only 3 machines (spinning, treadmill and elliptical) the dumbbells are fine
✅😄 Overall, recommended! I was happy with my stay at this hotel!
It is good to give it a try!FromRUB 9,776
Great194 Reviews
Jimbaran Bali|15.75km from city center
We really enjoyed our stay at Mövenpick and were very happy with our overall experience.
The hotel itself is beautiful, with a stylish and thoughtful design throughout. Our room was spacious, comfortable, and beautifully designed as well. The service was excellent, and the staff were always friendly, responsive, and genuinely willing to help whenever we needed anything.
The only downside was breakfast. At times, it felt like there were simply more guests than the restaurant and staff could comfortably accommodate, which made the experience a little hectic and the service less smooth than in the rest of the hotel.
Apart from that, everything was wonderful. We truly enjoyed our stay and were very pleased with the hotel, the service, and the atmosphere. Thank you to the entire team for making our time at MövenpickFromRUB 9,078
Breakfast
Amazing169 Reviews
Sanur Bali|6.62km from city center
First off, the room size and staff service were excellent. Although the condition isn't great, kids' life jackets are available for free, and they also offer free bicycle rentals. However, the swimming pool was a huge disappointment; it was small, and the water quality made me question if this was the best they could do for a hotel of this caliber. The breakfast, on the other hand, was well worth the price. They offered plenty of fruit (mango and mangosteen), and the gelato ice cream tasted incredibly high-end. You could also take drinks to go, and they even had kimchi stew, haha! The food quality was great because it was ordered à la carte instead of a typical buffet, and there were hardly any missed orders, even with Bali coming in. Overall, it was a good experience. Recommended!FromRUB 28,331
Very Good203 Reviews
Kuta Bali|8.5km from city center
An Amazing Stay – One of My Favorite Hotels in Bali
Overall, this hotel delivered on every aspect that mattered to me—warm and genuine hospitality, an excellent breakfast, spacious rooms, thoughtful sustainability practices, and a location that's close to everything without feeling overly crowded.
I stayed here for a week for work, and by the end of my trip, I honestly didn't want to leave. The hotel exceeded my expectations in so many ways.
From the moment we arrived, the staff made us feel genuinely welcome. A special thank you to Satya, who escorted us to our rooms after a long and tiring flight. Since we arrived before the official check-in time, the team kindly prepared one of our rooms early so we could freshen up and get some rest while waiting for the others. It was a small gesture that made a huge difference after traveling.
Breakfast
One of the reasons I chose this hotel was because so many reviews praised the breakfast, and now I completely understand why.
Breakfast became one of the highlights of my stay. There was plenty of variety every morning, from freshly cooked eggs to delicious local Indonesian dishes. I also appreciated that breakfast is served until 11:00 AM, which is quite common in Bali and perfect if you've had a late night or arrived early from a flight. In our case, we were able to enjoy breakfast before our rooms were ready.
The breakfast team was incredibly accommodating and always greeted us with a smile. Their hospitality set the tone for the rest of our stay.
A few favorites that I looked forward to every morning:
The fresh acai bowl
The turmeric wellness shot
Great coffee selections, from espresso to café mocha
Everything was fresh, plentiful, and a great way to start a busy day.
The lagoon pool looked beautiful, although I wasn't able to use it because it closes at 7:00 PM. Thankfully, the rooftop pool stays open until 10:00 PM, and I managed to enjoy a relaxing evening swim. The water was warm, and the atmosphere was peaceful after a full day of work.
One thing I really appreciated was the hotel's sustainable design. Only the guest rooms are air-conditioned, while the hallways and common areas are naturally ventilated. It keeps the rooms comfortable while reducing unnecessary energy use—a thoughtful approach that I hope more hotels adopt.
For me, this location was much better than staying along Sunset Road. It felt more local while still being incredibly convenient.
Within just a few minutes' walk, you'll find:
Two convenience stores
Plenty of affordable massage and spa options
A shopping mall
Kuta Beach
Getting around was also easy with Grab and Gojek available whenever we needed them.
Room Service
Room service deserves a mention because it was impressively fast. Every request arrived much quicker than I expected.FromRUB 6,389
Very Good260 Reviews
Uluwatu Bali|19.75km from city center
Pros: The pools are big enough for a relaxed and spacious swim. There's an ice cream cafe, and the place is clean. The staff are friendly, and the room has all the essentials: tea, coffee, and water replenished daily.
Cons: Breakfasts are mostly Asian, and they often try to pass off old food as fresh, especially the potatoes and cherry tomatoes. Very few fruits; only watermelon and papaya for the whole week. Absolutely no variety. A huge downside is the noise! If your room is near the elevator, expect constant banging and humming. You can also clearly hear conversations and other noises from the neighboring room.
There's a cafe called 2 Roots nearby; it's delicious, I recommend it.FromRUB 3,126
Amazing113 Reviews
Ubud Bali|19.1km from city center
Stayed at Mandapa, a Ritz-Carlton Reserve with my family. The hotel lobby is grand and absolutely stunning! Our room was spacious, and the bedding was clean and comfortable. We received delicious welcome fruits and snacks, and there was an ample supply of drinking water. Our Chinese butler, Nessa (Honghong), was incredibly helpful during our two-day stay! She was always responsive to our requests, replied promptly, was understanding, patient, and provided attentive and thoughtful service.
It happened to be Mother's Day, and Nessa helped my son fulfill his idea of surprising me. I received beautiful flowers, a cake, and a thoughtful card from the hotel!
The Indonesian restaurant's breakfast spread was fresh and abundant, offering both buffet and à la carte options. The staff were proactive, polite, and friendly! Nova was particularly understanding; seeing that I liked mangosteen but wasn't sure how to open it, she kindly prepared it for me and brought it over. It was a truly heartwarming gesture!
Overall, our stay at the hotel was fantastic. I would definitely recommend it to my friends and family!FromRUB 141,905
Very Good175 Reviews
Nusa Dua Bali|14.56km from city center
Everything was great, excellent service, room was very clean, breakfast was nicee, so glad to spent my vacation here 😘FromRUB 1,507
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