Indonesia Arrival Card (e-CD) 2026: How to Fill Online & Entry Process
Effective September 1, 2025, Indonesia merged paper arrival cards, standalone e-CD (Electronic Customs Declaration) and SATUSEHAT health declarations into the unified All Indonesia digital arrival card – mandatory for Jakarta (CGK), Bali (DPS), Surabaya (SUB) airports & Batam seaports.
The traditional e-CD remains required for all other Indonesian entry points (until full national rollout of All Indonesia system). Both platforms are free, official and digital-only (no paper forms).
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What is Indonesia Arrival Card (e-CD)
Source: welcomebacktobali
Indonesia Arrival Card is a mandatory digital entry declaration form for all international travelers, issued by Indonesia’s immigration and customs authorities. It replaces all outdated paper arrival cards and integrates three core entry formalities into one submission: immigration verification, customs declaration (replacing standalone e-CD) and health/quarantine declaration (replacing SATUSEHAT).
- All Indonesia System: For major entry points (Jakarta/Bali/Surabaya/Batam) – one form for all formalities
- Traditional e-CD: For other entry points – focuses on customs declaration (paired with immigration’s basic digital check)
Submission for either generates a unique QR code, the only valid document for immigration/customs clearance. It is not a visa – valid visa/VOA/e-VOA is still required for eligible nationalities.
Do I Need Indonesia Arrival Card? Who is Exempt?
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There are NO exemptions – the digital arrival card (All Indonesia system or traditional e-CD) is mandatory for all international travelers entering Indonesia via any air/sea/land port. It applies to:
- All nationalities (tourists, business travelers, transit passengers exiting the airport/port)
- Indonesian citizens and residents returning from overseas
- Travelers with no goods to declare (QR code is still required for immigration clearance)
- All Indonesian destinations (Bali, Lombok, Yogyakarta, etc.) – no separate regional arrival forms are needed
When to Apply Indonesia Arrival Card: How many days before?
Submit your digital form within 72 hours (3 days) before your scheduled arrival (official recommendation by Indonesian immigration/customs).
Submission is allowed until the day of landing, but completing it before departure (at home/airport lounge) avoids long queues and clearance delays at Indonesian entry points. QR codes are valid for your stated arrival date only – re-submit if your travel plans change.
How to Fill Indonesia Arrival Card (e-CD) Online
Filling out the form online takes 5–10 minutes and streamlines your airport/port clearance. Follow the step-by-step for the relevant platform (based on your arrival point) – all steps are in English, no account creation required, and submission is free.
How to Fill All Indonesia System (Jakarta/Bali/Surabaya/Batam Entry Points)
Official platform: https://allindonesia.imigrasi.go.id (web + iOS/Android app)
- Access the official platform
Visit the website or open the app, and click Start Declaration on the homepage. Switch the language to English via the top-right menu if needed – no pre-registration or login is required.
- Enter your personal and travel information
Fill in all mandatory fields (marked with *) with details exact as your passport/travel tickets:
Full legal name, passport number, nationality, flight/vessel number, arrival date/time, full accommodation address in Indonesia (hotel name + street/city), number of checked bags. Add family/companion details (up to 10 people) in the same submission for group travel. Double-check for typos – incorrect info leads to QR code invalidation.
- Complete customs and health declaration sections
Answer customs questions: Confirm if you are carrying dutiable/prohibited items (e.g., alcohol, tobacco, cash over IDR 100 million, electronics). For health declarations, state your current health status . Select “Yes” or “No” for all listed questions – no ambiguous answers.
- Review and submit the form
Go through the entire form to verify all personal, travel and declaration details. Once confirmed, click Submit – no edits are allowed after submission, so check carefully. - Get and save your unique QR code
A QR code with your declaration number will generate instantly on the screen, and a copy will be sent to your registered email (if entered). Screenshot the QR code, download the PDF version and/or print a physical copy – save it in 2+ places (phone album, cloud) for backup. You will need this QR code for both immigration and customs clearance.
How to Fill Indonesia Traditional e-CD
For All Other Indonesian Entry Points, official platform: https://ecd.beacukai.go.id (Indonesian Customs’ exclusive e-CD portal)
- Access the official e-CD website
Visit the link, the official free platform for customs declarations. Click Next on the homepage to begin the process, and switch the interface to English via the language tab for easier operation. - Enter your personal and travel information
Fill in all required details matching your passport and travel documents:
Full name (as in passport), passport number, nationality, flight/vessel information, arrival date, your stay address in Indonesia (hotel/residence), number of baggage pieces. You can add family member information in the same form for group travel. Double-check all entries to avoid mistakes that cause clearance delays.
- Fill in the item declaration information
You will be asked to confirm if you are bringing any of the listed dutiable/prohibited items into Indonesia (e.g., tobacco, alcohol, valuable goods, large sums of cash). Select Yes if you carry any of the items, and No if you have no such items to declare – answer truthfully per Indonesian customs rules. - Review and submit the form
Carefully check all your personal/travel details and item declaration answers for accuracy. Once you confirm all information is correct, click the Submit button to finalize your e-CD.
- Get and save your QR code
A unique QR code will be generated immediately after successful submission. Screenshot the QR code directly or download the PDF version to your phone/device. You must present this QR code to Indonesian customs officers upon arrival – a printed copy is recommended as a backup for low-battery or internet issues.
Indonesia Arrival Card Form Requirements
All info must match your passport/ travel documents exactly – no abbreviations/typos. Split into 3 core sections:
Personal Information
- Full name, date of birth, nationality, passport number/expiry date
- Gender, occupation, contact email/phone number
Travel Information
- Flight/vessel number, arrival date/time, arrival airport/seaport
- First accommodation address in Indonesia (hotel name/address/residence – no PO boxes)
- Visa type (VOA/e-VOA/visa-exempt) and stay duration
Customs & Health Declaration
- Cash/financial instruments exceeding IDR 100 million (~USD 6,400) (must declare)
- Dutiable goods (electronics, alcohol, tobacco, gifts, valuable items)
- Only basic health status declaration
- Prohibited items (drugs, weapons, endangered species – no declaration, strictly forbidden)
Indonesia Airport Immigration Entry Process
After submitting the arrival card and obtaining the QR code, follow these steps for smooth entry (5 mins for prepared travelers):
- Deplane & proceed to Immigration Hall: Follow signs for International Arrivals – no paper form collection.
- QR Code Check: Show your digital/printed QR code to airport staff at the entry gate (quick scan).
- Immigration Verification: Go to manual counter/auto gate (for eligible travelers) – present passport + valid visa/VOA/e-VOA + QR code. Answer simple questions (stay purpose/accommodation) if asked.
- Baggage Reclaim: Collect checked luggage from the designated carousel after immigration clearance.
- Customs Clearance: Use Green Channel (no declared goods) or Red Channel (declare dutiable items) – staff may scan your QR code for cross-check.
- Exit to Indonesia: Proceed to the arrival hall for transportation (taxi, ride-hailing, hotel shuttle).
Travel Tips for Indonesia
✅ Must-Have: Trip.com eSIM for Indonesia
Stay connected instantly with Trip.com Indonesia eSIM – no physical SIM card needed, activate before departure, cover 4G/5G in Bali, Jakarta, Lombok and all major tourist areas.
✅ Other Practical Tips
- Save your arrival card QR code in 2 places (phone album + cloud/printed copy) – no phone = no entry.
- Ensure your passport has at least 6 months validity from arrival date (mandatory for all visitors).
- For Bali travelers: Pay the Bali Tourism Levy (IDR 150,000 ~USD 9.6) online before arrival (avoids airport queues).
- VOA/e-VOA travelers: Have proof of onward/return ticket and sufficient funds (min ~USD 1,500) for immigration check.
- Do not modify the QR code – tampering leads to entry rejection and immigration penalties.
- Complete the form per person – children/infants need their own entry card (linked to parent’s passport).
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[10% Off] Indonesia Hotel Recommendations
We recommend the following Indonesian accommodations with 10% Off:
Bali Hotels
5 star
Very Good199 Reviews
Nusa Dua Bali|12.86km from city center
We really love this Japanese hotel. Room has been recently renovated, bright and clean and the toilet is installed with a huge and new bathtub.
Property has a big and nicely kept garden and nice swimming pool a few steps away from the beach. Watching sunrise from there was pure delight.
Breakfast was good and service from all the staff was excellent. Food from the Italian restaurant was very good too.FromSGD 93
Great464 Reviews
Nusa Dua Bali|16.74km from city center
The hotel is located within a large complex. There are many restaurants just a street away, and it's a pleasant 10-15 minute walk to the Collection mall, or you can use the scheduled shuttle service. The hotel isn't directly on the beach, but they offer regular shuttle rides to and from the seaside. Most of the hotel staff are very friendly, with the exception of a few at the beach. Every time I tried to buy a coconut at the beach, the staff would say they were sold out. And when I tried to order other drinks, they seemed quite annoyed. The room itself was spacious and very clean. They provide four complimentary bottles of water daily, and you can request four more. Any additional bottles after that come with a charge. During breakfast, you can see many small squirrels being fed from little wooden bowls hung on the trees in the restaurant.FromSGD 143
Great852 Reviews
Kuta Bali|9.2km from city center
Overall, a very unique bar, and definitely a great choice if you're vacationing with kids.
* **Location:** The hotel is in the heart of Kuta Beach. Step out, and you're right on the beach, surrounded by dining, shopping, and markets. Very convenient.
* **Room:** Generally decent. Cleanliness and the room itself were satisfactory.
* **Dining:** The food overall was good, and breakfast offered a good variety. However, I have to complain that there was only Western and Indian food, absolutely no Chinese options. We tried a buffet and an Italian restaurant for dinner at the hotel's three restaurants. The prices were reasonable, and the food was decent.
* **Facilities:** The swimming and water play facilities are absolutely top-notch. There are three large water play areas, easily enough to keep kids entertained for two days. The hotel has a rock and nightlife vibe, with the lobby acting as a large, very distinctive bar. They even offered complimentary bar drinks (which you can enjoy with your kids), which was a nice touch.FromSGD 210
Great829 Reviews
Nusa Dua Bali|18.83km from city center
The cliffside rooms offer great views. They're very spacious, clean, and feature a wet/dry bathroom separation, with each room having its own balcony. The hotel's toiletries are excellent, and they provide unlimited filtered drinking water daily. The hotel also organizes daily activities that guests can choose to join.
Facilities: There are many swimming pools with clean water. There's also a beach pool, a favorite for kids, and a small private beach – not ideal for swimming, but perfect for a quick dip.
Breakfast: It's decent, enough to fill you up.
Surroundings: There's a construction site nearby, but it's not noisy, just a slight obstruction to the view.
Transportation: It's quite far from the city center, so you'll need a taxi to get around. There are no convenience stores nearby.FromSGD 149
Great131 Reviews
Nusa Dua Bali|14.42km from city center
We really enjoyed our stay at Bali Tropical Resort & Spa — excellent value for money. The property is a bit older (you can tell it was built years ago), but it has been well maintained and partially renovated, so everything still feels in good condition and comfortable.
Location is a big highlight: the hotel has direct beach access and it truly feels like the beach is part of the resort. The pool is large and has a swim-up/integrated bar, which is a great touch. The overall atmosphere is calm and relaxing — perfect for resting.
What we loved most is how authentically Balinese it feels: beautiful décor, carved doors, wood furniture, and even two small temples inside the hotel, which adds a special cultural vibe. The staff were extremely kind and helpful throughout our stay.
We also tried the spa, and we highly recommend it. You can find cheaper options outside, but the convenience and comfort of having it inside the hotel is worth it, and the prices are still reasonable. We ate at the hotel’s three restaurants and generally enjoyed the food.
Small note: breakfast was okay but not as impressive as the rest of the experience—some items felt a bit basic.
Overall, we would absolutely recommend this resort. Great service, great location, relaxing atmosphere — no need to look elsewhere.FromSGD 119
Business travel
Good408 Reviews
Seminyak Bali|6.6km from city center
Pleasant experience with this hotel but never stay long enough to give valuable feedback. However, from check-in to check-out, it was a seamless experience. Staffs are very nice. Upon entering the room, the taps, shower head, and toilet flush are very rusty & mouldy.. We requested for a change but water output was not better.. It was splashing in all directions, making washing up not a very pleasant experience. But you pay for what you get which was reasonable as long as water is clean.FromSGD 16
Very Good421 Reviews
Sanur Bali|7.01km from city center
We made a last-minute decision to visit during the summer holidays and chose this hotel because of its proximity to the beach. I was prepared for an older hotel in an older area, and that's exactly what it was; there were quite a few middle-aged and elderly guests. However, the hotel's pool and garden views were quite nice, and the rooms had been renovated. The showerhead wasn't discolored, and the water quality was fine. Breakfast was acceptable, I'd give it an 80%. Besides the locally grown papaya, nothing else really stood out. We received drink vouchers for the restaurant bar, which was a pleasant place to relax. Bicycles were available for rent, and cycling along the beach was very enjoyable. There's a good restaurant by the hotel beach, with a 4.9-star rating on Google Maps. We ordered three set meals for over RMB 600 (including a significant service charge).
However, there were some downsides:
1. The hairdryer was broken. I specifically went to the front desk to ask for a replacement, but nothing was done. Luckily, it was summer.
2. Service discrimination favoring Caucasians. When queuing for eggs🍳, a Caucasian lady behind me asked for soft-boiled eggs. The chef, with an ingratiating smile, went out of his way to cater to her request, spending considerable time and completely ignoring my🍳, which was ahead of hers. Only after he finished serving the Caucasian lady with a bow did he turn to my eggs, which were already overcooked. He just made an awkward sound and offered no apology.
3. For an Indonesian hotel costing over RMB 1000 a night, I discovered upon leaving that there were green crayon marks on the quilt (near the foot end) (see picture). Are they so stingy with linen that they won't discard it?FromSGD 85
Very Good351 Reviews
Kuta Bali|10.42km from city center
Really nice hotel, excellent value. I was only there for 1 night, but wish it was longer. Great location nearby the airport and plenty around the local area.
Room was very spacious and well equipped.
The stand out was the food from the room service, which was very inexpensive, and was exceptional (pictured), would highly recommend.
Staff all polite and friendly.FromSGD 19
Very Good758 Reviews
Kuta Bali|9.39km from city center
This hotel boasts a spacious property, and from the moment you step in, you're enveloped in a holiday atmosphere. It features a restaurant, an outdoor pool, and is surrounded by lush, vibrant greenery.
The room facilities are simple but complete, and the hygiene is excellent. Our room thoughtfully included an extra bed for the child, which was surprisingly comfortable. The hotel is relatively close to the airport, taking about 28 minutes during busy times. Overall, it offers great value for money in the Kuta area.FromSGD 48
Very Good450 Reviews
Seminyak Bali|6.77km from city center
The staff were very friendly, helpful, and genuinely service-minded. They were also happy to recommend places and things to do around the area, which we really appreciated.
Unfortunately, there were several issues that significantly affected our stay. During the daytime, there was some burning happening around the nearby rice field, and the smell came directly into our room. It became uncomfortable enough that we had to leave the hotel for a few hours and only came back in the evening.
The biggest problem, however, was the air conditioning. In the middle of the night, the room became extremely cold even though we had not intended to make it that cold. We were surprised to find the air conditioner running at 17°C with the fan at maximum speed. We had to wake up several times to adjust the temperature, and because of this we could not sleep properly until early morning.
The Wi-Fi was also very poor. Once our phones connected to the hotel Wi-Fi, the internet was practically unusable, so we eventually had to disconnect and use our own roaming mobile data instead.
Overall, the staff and service were good, but the air conditioning and internet problems seriously affected the comfort of our stay. If these two issues were fixed, the experience would be much better.FromSGD 25
Family friendly
Very Good182 Reviews
Kuta Bali|8.72km from city center
This is starting to feel like a joke, but we checked in here for the third time just to be absolutely sure this hotel isn't for us. Again, I was given a different room, and again, no peace and quiet. This time, there was construction work that started at 8 AM and continued until late evening. On top of that, we were given a room with two separate beds, but then they pushed them together and put one large mattress on top.FromSGD 31
Very Good570 Reviews
Kuta Bali|10.53km from city center
I had to change hotels at the last minute and booked this one. Thanks to the incredibly friendly and helpful front desk staff, I had a very reassuring stay.
While the internet was a bit weak at night, everything else was fantastic. With its private beach and amazing pool, it's the perfect environment for anyone looking to enjoy a comfortable and relaxing Bali experience. Thanks to them, I made many wonderful memories. Thank you!FromSGD 39
Great839 Reviews
Kuta Bali|11km from city center
I chose to stay at this Hotel as it was close to the airport for a late night arrival and there was a free airport shuttle. As a single older lady this was importsnt for me. Everything was great. Driver was there waiting despite almost 2 hours waiting for baggage dnd getting through customs at Bali airport. Hotel is clean, friendly and the rooftop
Pool snd har although only small is a great place to relax after travelling. Close to beach and shops and malls. Felt very comfortable here ( oh and breakfast is great!). Also, the adjacent Envy restaurant close to the beach is perfect for evening meal.FromSGD 58
Amazing578 Reviews
Uluwatu Bali|19.37km from city center
This beautiful hotel has a vantage point of the entire Uluwatu region as far as seeing the aircraft landing into the airport. Everything is spectacular, especially the upper and lower infinity pools. Breakfast is bountiful. The best thing is you get free shuttle and access to the RoosterFish Beach club, which is great if you want a change of scenery at Pandawa beach. A lot of guests stay here because of this perk. Top notch service as everyone greets you with a smile. Seeing that I was travelling alone and staying only for one night, Aldi at the front desk made sure I had a great stay and gave me an amazing upgrade to their seaview terrace room, which really elevated my whole stay as I used the sundeck to sunbathe. I am genuinely grateful and will always remember my wonderful time at the Renaissance Uluwatu!FromSGD 215
Very Good313 Reviews
Ubud Bali|18.62km from city center
This was my second time staying at this hotel. The first time was a solo trip, and this time with my husband. I love the location as it is in the middle of Ubud City Center and all the attractions up north (Tegalalang, Tirta Empul, etc). Forgot to take any photo of the room though, but it was very comfortable! Breakfast is good, but the soy latte is too sweet for my liking. Need better plant-based mylk option. But overall, an enjoyable stay!FromSGD 135
Hot spring
Great666 Reviews
Jimbaran Bali|17.07km from city center
This was my second stay, and I chose the resort again. The quality was just as excellent as before! Since I booked for 2 adults and 1 child, the extra bed was already made when we entered the room! I had mentioned it was my child's birthday in advance via the app and to the butler. The first time we entered the room, we saw birthday decorations, and then when we returned to the room a second time, there was even a small cake waiting for us! So thoughtful! I will definitely choose Ayana again next time I visit Bali!FromSGD 349
Very Good184 Reviews
Ubud Bali|12.6km from city center
Amazing and flawless 10/10 stay at The Westin Ubud Bali.
From the moment you arrive, the atmosphere is pure serenity—nestled in a lush rainforest setting with a breathtaking centrepiece infinity pool that feels like it’s floating in the clouds amongst the serine jungle. It’s the kind of place where you instantly slow down and just breathe and experience a place you can relax, be well and rise every day feeling better than the next.
The food is exceptional across the board—thoughtfully prepared, beautifully presented, and consistently delicious. Every meal felt like a highlight and Sebastian takes pride and care with his team and the high food quality standards.
What truly sets this property apart, though, is the passionate Westin associates that Go Beyond! The entire team operates at an incredibly high level, and it shows in every interaction. A special thank you to General Manager Saraswati, whose hands-on leadership is evident everywhere; you can feel how much she genuinely cares about both guests and her team.
Darma at the lobby bar is a standout… his attention to detail and craftsmanship behind the bar made every visit memorable. Yana ensures the restaurants runs like clockwork, delivering a smooth, polished, and faultless dining experience every time. And Arta and Crisna—your work ethic and standards are simply outstanding. You consistently go above and beyond in a way that truly elevates the entire property.
Cleanliness is absolutely next level—impeccable in every possible way with an amazing housekeeping team.
This is Marriott. This is Westin. And this is hospitality done at its very best.FromSGD 190
Great57 Reviews
Pemuteran Bali|91.78km from city center
Been here for 3 nights for our honeymoon. the staffs were incredibly nice. we are Bali people but we did not get or feel any discrimination at all, they treat us the same as foreigners. they have natural hot spring water pool, it was hot honestly, so we did not go very often. but they have ocean view pool and garden view pool which much cooler. The food was great!! All breakfast food we had never failed to satisfy us. Best of the best was the romantic dinner my husband prepared for me which is great!! Definitely will be back on our next holiday 👌FromSGD 63
Very Good1 Reviews
Thyrite Bali|61.87km from city center
When you stay at Bali Nibbana Resort in Seririt, you'll be in a state park, within a 5-minute walk of Puri Jati Dive Site and Puri Jati Beach. This spa hotel is 7.5 mi (12 km) from Baruna Dive Center and 8.5 mi (13.8 km) from Lovina Beach Monument.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Planning an event in Seririt? This hotel has facilities measuring 840 square feet (78 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Great160 Reviews
Lovina Bali|59.61km from city center
The sunset was absolutely stunning! I spent nearly two hours mesmerized by it at the private beach's sunset bar. The live music was so relaxing, making it the perfect spot to simply unwind and indulge in the luxury of doing nothing. The staff were all incredibly kind and friendly. They offered a complimentary shuttle service, taking me wherever I wanted to go and picking me up afterwards. As a solo traveler, I was initially a bit apprehensive since I didn't encounter any other Japanese guests. However, when the popular local warung (eatery) I wanted to visit was closed, they kindly took me back the next day. Also, when the hotel spa was fully booked and I mentioned wanting to try a local spa, they drove me there with the shuttle and even offered to take me to another place if it was also full. The breakfast area was lovely; I enjoyed watching the sunrise from the second floor early in the morning. Even the staff at the local beachside eateries were friendly, making it a very comfortable place to be. Although I didn't go on the dolphin tour or visit the nearby waterfalls, I highly recommend this resort to anyone looking for a relaxed and wonderfully hospitable experience.FromSGD 75
Gym
Very Good226 Reviews
Bali|2.55km from city center
My overall experience on this hotel is excellent. Easy to find, good location. Lobby staffs are friendly and accommodating. Lobby, waiting area, elevator and hallways are all modern. The room door is superb. Clean and soft bed, strong wifi connection, hot and cold shower. The room is big yet very affordable. i highly recommend this hotel.FromSGD 28
Amazing119 Reviews
Ubud Bali|22.98km from city center
I can't understand why this hotel isn't rated 10! The view was fantastic, and the hotel is spacious with a great design; you can see wooden reliefs everywhere. Breakfast was à la carte, and it was incredibly delicious and plentiful (the banana pancakes were particularly memorable). The service was very warm and attentive.FromSGD 87
Amazing605 Reviews
Ubud Bali|15.95km from city center
Our room was on the second floor and offered a beautiful view from the balcony. The hotel itself isn't very large, but it's incredibly charming and well-maintained. The breakfast was also delicious; they have an à la carte menu with smaller portions, so you can try a variety of dishes. We stayed for three days and ordered something different each morning, and everything was great. The only downsides were that the room felt a bit damp and the air conditioning seemed old.FromSGD 147
Amazing158 Reviews
Ubud Bali|16km from city center
Superb stay at the far end of Jalan Bisma in Ubud. The Kaamala resort and spa offered us exceptional service from the friendly, polite and welcoming staff. On site spa - which we liked.
Our room was amazing, we had our own pool, separate Al fresco lounge area with a hammock, table and chairs and two loungers.
The bedroom area was spacious and very comfortable.
Toiletries, tea/coffee and bottled water provided.
We had daily breakfast in Habitat restaurant and every day the food was delicious and plentiful. Choices were from a menu which was welcomed opposed to the buffet at other hotels. Food presentation was outstanding, service too.
There are 3 restaurants to choose from for dinner, 1 for lunch. However there are numerous restaurants, cafes and bars in the vicinity to explore.
Would return without hesitation.FromSGD 240
Great404 Reviews
Seminyak Bali|7.13km from city center
The location is excellent! All the famous restaurants and cafes in Seminyak are within walking distance. A taxi from the airport to the hotel takes about 30 minutes, and there's a convenience store right across the street.
Breakfast is served from 6:30 AM to 10:00 AM, and it's quite substantial, though the 10 AM cut-off feels a bit early.
All the staff were incredibly polite and welcoming.
Overall, it offers fantastic value for money.FromSGD 28
Swimming pool
Great314 Reviews
Bali|4.19km from city center
The hotel is great; they offer in-room massage and spa services for 150k for an hour. The room is spacious and comfortable, but the window faces another room. Shopping is close to Bali Agung, but the best and cheapest place is Krisna, where you can shop 24 hours a day, so there's plenty of time to explore late into the night before shopping. Icon Bali Mall is great because it's near Sanur beach. The avocado coconut drink was exceptionally good; we looked for it every day, averaging 20-30k. Eating at the most VIP and delicious restaurants for 5 people ranged from 300k-500k; the food was truly heavenly, cheap, and delicious, even in the mall. Street food is even cheaper, but we were afraid of getting diarrhea as it might not suit our stomachs. Finally, outside the airport, the Ole Banana cake was soft and delicious, so we bought extra for souvenirs. The milk pie and disco peanuts, tea, and coffee at Krisna were cheap and tasty.FromSGD 27
Very Good401 Reviews
Ubud Bali|21.48km from city center
We booked 3 suites room and really enjoyed our 2 nights stay in the resort located in the midst of padi fields and greenery. However there was a hiccups on room access to one of the suites. The electronic card access was not working and we need to call the front desk to activate their engineering team each time we wanted to go into our suite.FromSGD 101
Very Good600 Reviews
Jimbaran Bali|14.1km from city center
The location is quite strategic; it's a 5 minute walk to the beach and it's also far enough from the stretch of BBQ restaurants along the beach line, so the smokes won't reach you. (You might still smell them).
The hotel itself mostly has what I need. They also provide beach slippers! The towels could be better, but they're clean and smells nice. Would recommend this hotel!FromSGD 41
Very Good142 Reviews
Seminyak Bali|7.64km from city center
Love the stay. Super close to everything. Hotel also provides a great gym & spa. Also we were able to hire a scooter from the hotel which was delivered, made it super easy!!FromSGD 43
Amazing1192 Reviews
Nusa Dua Bali|19.15km from city center
I finally got to stay at the Kempinski, which I'd been looking forward to! It's an absolutely wonderful hotel, from the magnificent lobby to the spectacular view of the Indian Ocean from the lobby. There was one time after check-in when the elevator stopped on the way to our room, but it was promptly reported to a supervisor and maintenance was performed, which put us at ease. We also received apologies via WhatsApp and at check-out, leaving us with the impression that this is a very trustworthy hotel. Besides the excellent facilities like the restaurants and room cleanliness, the staff's hospitality was also outstanding. This is definitely the hotel I want to stay at again next time I visit Bali.FromSGD 446
Breakfast
Very Good173 Reviews
Nusa Dua Bali|14km from city center
The decor is a bit dated, and the bottled water wasn't great. Everything else was good, though. The breakfast was plentiful, and all the hotel staff were very friendly. The pool is large, with plenty of space to sunbathe. The beach is very close and clean, but the sea isn't suitable for swimming. The water is clear, and you can find small crabs under the rocks. If you exit the hotel and go left, diagonally across the street, there's a Chinese restaurant called 'Peace Restaurant' which has good prices and delicious food, plus there are many supermarkets nearby.FromSGD 128
Great226 Reviews
Jimbaran Bali|15.75km from city center
Perfect place for a family, room is clean and smells the best. I am very picky about hygiene so the fact that I say this is a big deal, trust me.
I didn't find any mosquito in the room. But the hotel left some baygon just in case if you need it.
Amenities is stocked up.
The turn down service was nice too but i wish they left us with a little treat to make it more special
Food is great, the chocolate hour was a nice touch, but i wish they also include at least some water for the children, every drink is extra during this hour. We did request for it to be delivered to our room as our daughter was not in the mood for going down to the restaurant but she really wanted the chocolate, i was alone so I was not possible to leave her by herself…but they denied it, i guess this is a red light for me.
As for the pools, you got options for every age. For the first time my daughter swam for 5 hours! It was just that amazing.
But there is one accident that was unexpected, the swii (floating board with battery) died during the use, my daughter is 4 so yes she was panicked as the pool was deep. Luckily I had a feeling it would happen and I happen to be just behind her. I don’t want to imagine if i was not there next to her…
The service was impeccable and the fact that it is located next to samasta makes our stay a lot more easier. As we wait for check in we had a lunch there and a little shopping. There is a cultural dance in the evening that was a very welcoming sight!
It was about 5-10 mins walk to jimbaran beach, you dont need a buggy for it as the buggy has specific schedules.
If you are looking for a place to dine with Jimbaran beach view and amazing seafood but does not want to go with the crowd, Sundara restaurant behind the hotel was perfect.
My daughter and I had the best Jimbaran fish here, and I am a local! The restaurant belong to FS hotel. So yes the price is high but the food and service is amazing, also you don’t need to go far! The location if this hotel was perfect for a family.
The kids play was good but could be better, honestly if this was marketed as family hotel i think they can put a little more effort in keeping the kids corner updated. There is also a specific section for kids dining area with TV and kids utensils, but somehow is a bit dark.
The food was perfectly separated for halal/no pork. It was the perfect mix between local food and western, i had the best bakso there.
As for room, We had a suite room overlooking the pool, and the fact that we are on 2nd floor makes it so easy to go to restaurant and the pool as it was only 1 stair away.
the hotel was fully booked. I wish to add another night but unfortunately all the rooms are sold out.FromSGD 177
Amazing176 Reviews
Sanur Bali|6.62km from city center
A five-star hotel where the accommodation, hygiene, and service all deserve full marks.
Especially the breakfast buffet – every dish was delicious! I particularly loved the bakery bar; the Western pastries were amazing. For dinner, we went to their sister hotel (connected to Andaz) for a buffet. The food variety wasn't extensive, but thankfully everything was quite good. There was also a spectacular fire show in the middle. At first, I thought it might be a bit cheesy, but it actually turned out to be quite entertaining!
However, the best part of the entire resort experience, in my opinion, was the beach.
The photo I uploaded was taken at the hotel beach. That night, the sky was clear, and the moon rose over the sea – it was incredibly beautiful! My family and I were walking on the beach after dinner when we saw this scene, and everyone gasped. I never thought I'd actually witness a 'moon rising from the sea,' a sight I'd always thought only existed in Tang Dynasty poetry.
That's all.FromSGD 372
Very Good212 Reviews
Kuta Bali|8.5km from city center
Facilities: The facilities are very complete; everything you need is available. Environment: The environment is great, close to Kuta Beach, and there are many restaurants nearby. Service: Every staff member is very enthusiastic. You can choose to have lunch and dinner at the hotel; they offer a 25% discount, which makes it quite affordable, around 100 for two people. Overall, I highly recommend booking this hotel.FromSGD 98
Very Good283 Reviews
Uluwatu Bali|19.75km from city center
My impressions are mixed. On the plus side: the hotel has a pleasant nook, the road leading to it and the surrounding area are nice, and there's a small lake and a couple of decent restaurants for a quick bite right opposite. It's much better than most of Uluwatu, which is filled with broken roads and endless construction. The rooms are a bit dated; there was a nail sticking out from under the TV stand, and the toilet kept making a flushing noise occasionally after pressing the button, but overall it was clean and tidy. We didn't ask to change rooms, though. Breakfast was satisfactory; like everywhere else, it was sometimes difficult to get eggs from the station, but there were many alternatives like pancakes, local soups and main courses, pastries, and desserts. The same restaurant for lunch/dinner was a bit overpriced, portions were smaller than usual, and there wasn't much meat in the dishes. We also had to order drinks twice and wait before being told they were out of stock. For savings, I recommend joining the hotel's loyalty program for a 20% discount on your bill, but for truly good food, it's better to eat outside the hotel. We booked the hotel with 'bonuses' including a massage, which was fine, and welcome drinks (available any day at the restaurant/bar) – these turned out to be just two tiny glasses of boxed juice. Honestly, it would be better not to offer such a gift at all than to offer that. We only dipped into the pool once; there were no staff members on that floor at all, so we had to bring our own towels. There's a billiards table, but it's always covered with a cloth. There were some cracked tiles and construction boards in places, and they were mowing the lawn nearby. Definitely not a place for a full day of chilling, but you can go for a quick half-hour swim. My biggest dissatisfaction at the hotel was with the towel situation and the staff's response to it. Initially, there were only THREE towels in the room. For two people. In a supposedly four-star hotel. Two bath towels and one foot towel, that's it. Immediately after checking in, we went to the reception and asked for two more small hand towels. A couple of hours later, nothing. We went a second time, and okay, they brought the towels, problem solved. But the next day during cleaning, they took these towels (and note, they weren't thrown on the floor; the hotel's policy is supposedly 'eco-friendly,' and according to the rules in the room, towels for 'replacement' are supposed to be thrown on the floor), and didn't provide new ones. Another trip to reception followed, and we agreed that for the rest of our stay, no towels in our room should be changed at all – just the trash taken out. This rule was followed for another day, but then the towels were taken again. We were too tired to fight it anymore and just accepted it. Judging by other reviews and the situation we observed, there's high staff turnover here; there's one competent administrator, but the rest are green trainees who know absolutely nothing. Also, I recommend getting a room with a balcony, because after two days of drying inside the room, I still had to use a hairdryer on my swimsuit to pack it in my suitcase. With cotton clothes, it would be even worse.FromSGD 56
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