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Business travel Hotels Near Greenwich Village
Business travel Hotels Near Greenwich Village
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Business travel Hotels Near Greenwich Village in New York
109 Reviews
Very Good109 Reviews
Lower East Side
New York
|2.99km from Greenwich VillageFrom$161
134 Reviews
Excellent134 Reviews
New York City Center
New York
|3.02km from Greenwich VillageFrom$200
108 Reviews
108 Reviews
Gramercy
New York
|3.25km from Greenwich VillageFrom$93
59 Reviews
59 Reviews
New York City Center
New York
|3.31km from Greenwich VillageFrom$220
100 Reviews
Very Good100 Reviews
Chinatown/Little Italy
New York
|3.34km from Greenwich VillageFrom$150
Other Hotels Near New York
5 star
Outstanding194 Reviews
Wall Street/Financial District New York|0.83km from city center
Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London From$356
Excellent84 Reviews
Times Square New York|5.31km from city center
The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. TheyFrom$303
Excellent108 Reviews
Gramercy New York|3.76km from city center
EVERYTHING IS JUST IN VERY GOOD QUALITY FROM ROOM - SERVICE - LOCATION
We even booked for Queen room and Automatically upgraded to King room which gave us the access to a room with a terrace and lounge, all ours. NOT COMMON TERRACE! Couldn’t ask for more 💓From$233
Excellent101 Reviews
Times Square New York|5.12km from city center
The room has a good view and compared to the same price, I personally think it is not up to standard, but it is very comfortable. It is understandable in this area of NYC. If you want a good view, you can’t go wrong by booking this hotel. You must book the Skyline. The highest floor that the elevator can reach is 36 Skyline. The line is at 35. It’s really beautiful at night. If you are looking for comfortable accommodation, there are better hotels at the same price. Although there are always patrols in the busier streets of Manhattan, there are still some homeless and secluded small hotels nearby when you go out at night. Try not to walk on the alley. I hope everyone goes out together at night and pays attention to safety.From$229
Breakfast
Very Good43 Reviews
Wall Street/Financial District New York|1.37km from city center
My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!From$127
Very Good186 Reviews
Wall Street/Financial District New York|1.28km from city center
Great location and the staff were really nice and accommodating! I so love the bed and the pillows, it’s so comfortable like you want to sleep all day long! One thing to improve on could be providing bottled water and dental care to make it superb, but other than that everything is good! Thanks a lot Double Tree!From$140
50 Reviews
Times Square New York|5.31km from city center
The Edison Hotel is the perfect place to stay when visiting Manhattan! The location, which is right in the theatre district and a block and a half away from Times Square, is exceptional. One can take a short walk over to Ninth Avenue where there are dozens and dozens of great restaurants. It is near everything!!! The staff were great! They seemed to go out of their way to be polite and professional, which is unusual in this area. Our room was very nice with a King Bed and a great view of the city. While we did not try the Hotel's restaurants and bars they seemed to be fulled of happy customers. The room price, when compared to value provided, is a bargain. You can easily pay a lot more in this area and receive a lot less.. I have stayed in this general area at a number of Hotels in the past that failed to motivate me to write a review. Try this Hotel the next time you are in town. You will come back!!SOLD OUT
Very Good122 Reviews
New York City Center New York|4.46km from city center
I cannot recommend this hotel enough. I stayed there back in 2004 and loved it and was so glad that it was still there. Murray Hill is a great neighborhood that is centrally located (a few blocks from Grand Central). It is quieter and more residential than a lot of nearby neighborhoods, with less expensive places to eat, drugstores, grocery store, a post office, a convenience store, a laundromat, coffee shops, etc. I highly recommend Previti's Pizza, House of Lasagna, and Bagel Express. Their food was amazing and the staff at each were lovely. The hotel room was large by New York standards, as was the bathroom. The beds were very comfortable and there was a mini fridge, which was a pleasant surprise. The shower was absolutely wonderful, very large walk-in with excellent water pressure, which is not true of a lot of places in NYC. The weather was impacted by Hurricane Ian, so some nights we were too hot or too cold, because they had to switch back to heat, but that wasn't too bad. The staff here were very gracious and there was a gentleman out front who very kindly helped us with our bags and opened car doors for us, which was a nice treat.From$283
Swimming pool
Very Good186 Reviews
Midtown West New York|5.78km from city center
My trip was just Lovely in this hotel
Comfortable room
Huge hotel
Bars
Bluemercury cosmetic store downstairs !
Extra charge 35$ for buy food in store downstairs
Check in long long line ! Cuz this hotel price =comfort !
I gonna stay again next time visit NYCFrom$237
Excellent106 Reviews
Times Square New York|5.37km from city center
How do you say this hotel ... The Times Square photos you see are most likely to include this hotel. It's really in the most lively core area. Although the rooms are all soundproofed, they must be crowds when they go out ... The hotel's own bar has a unique view, but it is difficult to catch. The rooms are in good condition but not luxurious.From$254
Excellent137 Reviews
Wall Street/Financial District New York|0.62km from city center
We stayed here for a 6 night family vacation. Check in was quick and practical. All staff in this hotel were very friendly - extra kudos to the people working the breakfast area! We were upgraded to a bigger family room than we booked, with a queen beds, a separate sitting area with TV and a separate kitchen - on the 12th floor. Very spacious accommodation. Everything was clean, although you can see these rooms get used a lot. Plenty of power outlets to charge your devices, decent WiFi. The only thing we missed is more facilities to dry your towels, we had to hang them all over the apartment to dry. Breakfast was a bit basic with a lot of prepackaged stuff and no bacon for the entire week we were staying there (not that we really missed it, but it's strange nonetheless). I also wonder who ever eats scrambled egg whites? But that might be us :-) Excellent location in lower Manhattan with metro and plenty of shops close by. The entrance of the hotel is in Maiden Ln, not on Broadway however. Walking distance to Brooklyn Bridge, WallStreet, Battery Park, 9-11 memorial.From$152
Excellent57 Reviews
New York City Center New York|5.34km from city center
The daily amenity fee is 39.9 US dollars including tax, which must be paid. Drinks and food can be consumed in the minibar for no more than 25 US dollars. The problem is that a 750ml bottle of Evian is 16 US dollars, so I only saw this fee in this American hotel, which is very bad! The phone service was extremely slow to respond, not at all Intercontinental service standards. There are also random deductions from the credit card deposit, and one extra person's breakfast fee. I only said to apologize when I went to find it in person, and said that it would take 5 working days to return the same way. So this InterContinental is not recommended at all in New York! !From$259
Gym
135 Reviews
Times Square New York|4.38km from city center
The reason for the poor review only has to be due to what I can only describe as a dangerous event. On our first evening at 0130hrs we were spoken to a strong smell of cannabis so much we were sick. The corridor outside our room was dense smoke like there was a fire! I went to reception who did not seem phased and move us to another floor! No attempt was made to locate the offender all be it there was no doubt it was coming from the room next to ours! The rest of the stay 6 days was uneventful until we checked out! We made sure there was not any transaction on our credit card which you are required to leave at booking in, we were told there was not however when return to the Uk we discovered £1078 had been taken from both parties credit cards! Reported to card company who directed us back to hotel as it was made there! Hotel does not reply to emails and when you ring will not discuss!!! Be very careful, we are now told by Virgin who we booked holiday with it will take in excess of 28 days to sort out, in the mean time we will still have to pay interest on card which will not be refundedSOLD OUT
Very Good173 Reviews
Gramercy New York|4.07km from city center
The Martinique was my first stop in New York. As a solo traveller I was comforted to find out that it was slap bang in the middle of all the attractions I had planned to see. I could walk to Times Square very easily and in the other direction to Chelsea. I probably wouldn’t get the breakfast if I stayed again (it was delicious especially the fruit and yoghurt). There was a charge at the desk when I arrived and I could have used this balance for a breakfast and other snacks instead of paying additional money for a breakfast included in the price of my room. Overall, a lovely place to stay. Great that there was a coffee shop in the foyer to set me up for a day of exploring!From$196
Very Good57 Reviews
Wall Street/Financial District New York|0.78km from city center
To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!From$129
122 Reviews
Times Square New York|5.08km from city center
The hotel is excellent, clean, beautiful, facing Times Square, the only thing missing is a minibar in the rooms.SOLD OUT
Greenwich Village hotels Review
97 Reviews
John F. Kennedy International Airport Area
New York
|19.77km from city centerClose to airport, all staffs are very
friendly and helpful, very clean and neat but tiny rooms,
shuttle bus service is not frequent that you got to call for booking each time.
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From$271
43 Reviews
Wall Street/Financial District
New York
|1.37km from city centerMy room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!
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From$127
103 Reviews
New York City Center
New York
|5.01km from city centerThe hotel is in a great location, very close to the central railway station. There are many supermarkets and restaurants nearby, and the United Nations headquarters is within walking distance. If it is a business trip or travel, the price is relatively high.
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From$178
113 Reviews
LaGuardia Airport Area
New York
|13.08km from city centerWe stayed in room 408 for 2 nights midweek in September to see a Yankees game and a taping of a late night TV show. We used the free shuttle from the airport and to get to the subway. Shuttle will not pick you up anywhere except the airport. We spent a lot of time on public transportation to get to our events. They gave us a coupon for a complimentary breakfast at check in which was nice but odd because we we only waited a few minutes. It would have cost nearly $50 and was a nice spread. We did not use any of the hotel amenities except the shuttle and vending machines. I was surprised by how many little things in our room were broken, dirty, or just old. The luggage stand was unusable missing a bolt. The bathroom light switch was damaged. In the tub, drain pop up was messed up, the shower curtain wasn’t quite wide enough, the caulking had black areas, and the tub floor wasn’t as clean as it could be. We had a towel with a hole in it. Sink faucet was missing knob covers. The beds were OK but blankets are thin. Mini fridge looked like it was from my dorm in the ‘80s. Lamp between beds had a bulb burnt out and was dirty. Figured out how to get HVAC fan to run constantly to drown out the sound of neighbors having sex at 3am. Little things like no pen, pad, do not disturb sign, and only one tiny bar of soap made me feel like this place was not a 3 1/2 star hotel. Staff all seemed great and very helpful, especially the shuttle drivers But at more than $250 per night, we won’t be back
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From$0
120 Reviews
New York
|21.09km from city centerThe room is clean and tidy, and the service staff are friendly. When I checked in, I gave a room that hadn't been cleaned by mistake, but immediately adjusted and apologized after communication. Meals are not very convenient, except that breakfast is served, others have to rely on takeaway.
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From$145
110 Reviews
LaGuardia Airport Area
New York
|10.31km from city centerMy fiancé and I stayed at this property to avoid a long drive home after attending an engagement party in the area. I see some of the other reviews mention a smaller parking lot which is accurate (but really what do you expect in Queens?) but we had zero issue getting a spot. The moment we stepped into the lobby we noticed that it was warm, welcoming, and even smelled pleasant! The front desk gentleman was kind courteous and professional. The room itself was exactly what I expect from a Marriott- clean, and accommodating! My fiancé was especially impressed with the very sleek and modern shower, which I believe had been updated since the last time we stayed. Overall our stay albeit short was very pleasant. We felt very welcomed and comfortable and slept wonderfully as we always do at a Marriott property. We also happened to meet the General Manager as we were checking out, who was very warm, professional and courteous to us.
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From$259
104 Reviews
Gowanus
New York
|4.21km from city centerThis is my go-to choice for hotel when working in Brookyln. My room was very comfortable and I felt very safe here. The parking rate is a little high (40.00) and of course I drove off with the green laminated parking pass, that I had to mail back to avoid a 25.00 fee. (Maybe rethink a better solution for that?) . Dante at front desk was cheerful and helpful. Everyone at desk was very professional and understood my time was valuable and made an effort to be receptive. Only critique was breakfast area could be cleaner and coffee seemed to always be out! it was hard to communicate with breakfast staff as their English was limited.
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From$219
119 Reviews
Downtown Brooklyn
New York
|2.72km from city centerMichael and Tony go way above and beyond. They were out pulling cabs in in the middle of traffic. As a single woman traveling alone they were like my guardian angels. They remembered my name. Helped me with restaurants and guides where to go and people watch. The thing I most noticed was how hard they worked without looking for a tip.
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From$293
44 Reviews
Midtown West
New York
|6.36km from city centerThe location of the hotel is convenient, and the front desk staff is friendly. It would be better if it can be cleaned every day. The hotel's breakfast is quite rich, but the room is a bit small, and two suitcases cannot be opened. nice gym
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From$229
113 Reviews
Chelsea
New York
|3.96km from city centerThe transportation is convenient, the surrounding environment is good, the room is slightly small, clean and comfortable, breakfast is considered self-help, the result is a single point downstairs, each room for 30 nights.
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From$179
115 Reviews
Upper West Side
New York
|7.27km from city centerOnly one elevator. Rooms were small. Hallways and elevator was small also. Could not get down certain areas with wheel chair. 5 people in elevator was a tight fit. Breakfast was mediocre. Some items good some needed improvement. Overall would not recommend unless your a bit desperate.
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From$132
24 Reviews
Bed-Stuy
New York
|6.15km from city centerI missed the first night staying there because my flight got canceled. I tried to call about the circumstances, but nobody picked up.
The next day, I came in, my entire booking (4 days, 3 nights) got canceled because I didnt show up on the first day, despite I already paid full for the entire stay. Thankfully, the hotel has the greatest and most helpful front desk officer. He explained to me in details about the rules and his condition, running the hotel on his own (mostly) during the day; hence, it was difficult for him to pick my phone call the previous day. However, he was able to grab me one night stay at the hotel.
The hotel was okay, but the front desk service was exquisite!
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From$0
101 Reviews
New York
|18.46km from city centerWe checked in yesterday for a 2 day stay in NYC. OMG security in the lobby friendly, but it spoke to the clientele. I think the term is”Ghetto fabulous ” smoking blunts in the check in window this morning. The hallway has trash, and ice all throughout the hallway. Kids running up and down, a parking lot that's 1st come 1st serve. A coffee pot in the room that you take to the lobby to prepare. At the cost of $308 for the weekend this is definitely for the neighborhood not travelers. We won't come here again.
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From$116
101 Reviews
Lower East Side
New York
|2.15km from city centerThe location is convinient yet noisy, depends on what is your preference. They accept cash only, so better be prepared beforehand. Room is cozy and a little bit tiny. I think give up on the price it is a good choice but if you are willing to pay a little bit more you will have better experience.
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From$0
44 Reviews
Midtown West
New York
|5.89km from city centerHotel is very nice and clean, has a very homey feeling, amazing service by the staff, great location.
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From$133
125 Reviews
Wall Street/Financial District
New York
|0.58km from city centerWe stayed at The Atrezen for our wedding trip and had an amazing stay. From arrival to departure, all the staff were friendly and helpful. In particular, we would like to thank Daniel and Carmelo who went the extra mile to ensure our stay was memorable. Thanks Daniel for the restaurant recommendation where we had the most fantstic steak ! The hotel is located close to Fulton St subway which means you can get across Manhattan really easily. It's a stroll away from the 9/11 museum, One World Observatory and Brooklyn Bridge. The room were well appointed and spotlessly clean. We had probably the most comfortable bed we've ever slept in. We opted for a terrace room but unfortunately the weather on the first few days was rainy so we were unable to use it as much as we'd hoped. Room 506 is surrounded by tower blocks (I guess not surprising !!) so didn't get the sun when the weather did improve and was close to a loud vent, so quite noisy. Overall, we would highly recommend this hotel, the rooms were so quiet and comfy we slept really well. It was the perfecr place to celebrate our NYC wedding.
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From$0
131 Reviews
Times Square
New York
|4.58km from city centerRecently back from a 4 night stay here. The positives first, reasonable distance to attractions, comfy bed, clean enough, nice staff, good elevators. The staff kindly acknowledged my birthday with wine and treats, thank you. The negatives, we arrived at 2pm, check in was supposed to be 3pm, didn't get checked in until after 4pm, a bit disappointing to spend 2 hours hanging around the reception. This is a sketchy area, there is an issue with drug use here, you will encounter junkies every time you walk along the street to the hotel, they hang out on the corner on sofas and chairs. In the room itself my main complaint was the noise of the aircon, it sounded like a jumbo jet was landing on the bed, the bathroom fan was on 24/7 with no off switch which was an added layer of noise. We had to freeze the room while we were awake as we had to switch off the aircon to get any sleep but then the room overheated. It made for 4 sweaty, sleepless nights unfortunately. Hotel said they would send someone up to check out the aircon but we never heard anything. As the hotel was full there was zero chance of us being moved so we just resigned ourselves to the noise. As diamond member, did not receive upgrade but was allowed $10 pp to spend at the hotel. As the restaurant was closed and there was no bar, all that was left was the overpriced shop. $4 for yoghurt, $4 for kind bar, that was about it for the allowance. This is my 5th visit to NY in 8 years and my least favourite hotel stay yet, unfortunately I would not return.
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From$155
115 Reviews
Times Square
New York
|4.53km from city centerBecause I stayed at the Marriott Spring Hill Hotel once in Salt Lake City, I was very satisfied with the environmental services and facilities, so I continued to stay when I arrived in New York. The location is very central and it takes 20-30 minutes to play around. They are indeed very welcoming, but the room is too small. If two people live in one room, the bathroom cannot be turned around.
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From$183
114 Reviews
Times Square
New York
|4.53km from city centerA few blocks from Times Square, A option without being in the middle of chaos. You know what you’re getting with a Marriott property in this location was very nice for our family. It has a large lobby with lounging area to sit and relax. Some other hotels in Manhattan are just a front desk and elevator. Also a bar open until midnight and a large breakfast area that accommodates about 100 people. The rooms are small, like most NY hotels, but very comfortable. Since the property goes straight up, No matter where your room is, you won’t be walking far from the elevator. The only observation that I will make about the neighborhood is that even though you are away from the chaos of Time Square, the neighborhoods leading up to times Square are not the nicest. This is the first time back to NY in 10 years, and I believe the hoodlums and homeless on the street is worse. With the legalization of *********, it’s not an exaggeration to say that you will smell it on every block and see it being sold on the street by peddlers. Although we felt safe, I think somebody alone at night would not. During the day, there are thousands of people around so you shouldn’t be unsafe. I should point out that I don’t think that this experience is particularly unique to this neighborhood. I think you are safe with any Marriott property in Manhattan, but this one is centrally located and close to Time Square, if that’s what you want.
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From$183
79 Reviews
Midtown West
New York
|6.2km from city centerAmazing hotel with great views of Central Park. Our room was spectacular. As a Titanium Elite Member we were upgraded to a 1 bedroom Park Avenue Suite. It was absolutely stunning. The bed was comfortable and so was the living room area. So happy we decided to stay here! I was a little dissappointed as I called/emailed months ahead of time to see if there was anything that they could do complimentary for my husbands 50th birthday (cake, fruit, anything...etc...) and was told they would do something, but they didn't.
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From$1,594
121 Reviews
Midtown West
New York
|5.71km from city centerVery happy with my experience here. The bedsheet and beddings are quite comfortable. The room is small which is NY standard, but my stay here has been very homie and comfy. The shower is hot and abundant. Location is prime, walking distances to time square and central park, and with a railway station around the corner of the hotel.
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From$249
110 Reviews
Times Square
New York
|4.56km from city centerVery good location Many restaurants around midtown 20 minutes walk from Times Square Remember to have high-rise rooms in city view The experience will be much better The only problem is parking is really expensive but this is a common problem of Manhattan hotels
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From$149
125 Reviews
LaGuardia Airport Area
New York
|6.73km from city centerComfortable beds, clean bathrooms, and nice amenities that made a quick business trip very relaxing. I felt safe and comfortable coming in during late night hours and was greeted by nothing but kind, empathetic, and friendly employees (shoutout to Hellena and Sidney). I would definitely stay here again if it came down to needing to book in the same area. The hotel is as advertised with a bonus snack and pool area area near the bar.
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From$239
171 Reviews
Times Square
New York
|5.2km from city centerFirst, I'd like to thank Daniel, Efren, Omar, and the entire staff for their excellent service. They made this trip truly enjoyable and demonstrated why one should choose to stay at the CDMX above all other options. The hotel is beautiful and a truly luxurious experience. Furthermore, this hotel is in the middle of everything. It's very easy to walk to nearly every tourist destination and it's right on the hop on/hop off bus route. I would highly recommend for you trip to CDMX.
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From$371
94 Reviews
Midtown West
New York
|6.02km from city centerI booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).
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From$90
60 Reviews
New York City Center
New York
|4.83km from city centerThe hotel is located opposite the United Nations, and there is a 24-hour pharmacy next to it. On the first night of our stay, the manager on duty was super nice and gave us two breakfast coupons. Next time we come to New York, we will stay at the Westin
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From$239
138 Reviews
Times Square
New York
|4.76km from city centerPros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.
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From$169
102 Reviews
New York City Center
New York
|5.05km from city centerNo breakfast, the room is small but very quiet and clean. It is enough to stay in a business trip. Some old-fashioned restaurants in New York don't know how much to clean. It is also very convenient to go out. It takes 2-3 minutes to walk from the Central Railway Station.
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From$209
107 Reviews
Times Square
New York
|4.47km from city centerCheck-in is fast, just submit your credentials and credit card. There is no breakfast in the hotel during this time, but there are also many fast food restaurants nearby, which is very convenient. It's about three blocks to the subway station.
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From$189
101 Reviews
Gramercy
New York
|3.77km from city centerLanded in JFK pretty late but check in around midnight was smooth. There was no doorman at the entrance so I had to carry a huge luggage up the stairs to the hotel lobby to check in. The hotel room was tiny and had barely the space to keep my luggage but the room itself was clean and had everything I needed for a short stay. Checking out was equally smooth and quick as checking in. Overall it was a pretty good short stay for a pretty jet lagged traveler.
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From$0
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