Hakuba Resorts

Lovely hotel in the middle of Hakuba. Location is a little secluded and without a car, it takes some effort to get to the city or around. We were happy to stay and chill at the hotel though. Opted for half board (Dinner provided) Super convenient with the ski rental on site, and shuttle buses to ski resorts provided. Onsen: newly refurbished and amazing! Breakfast and Dinner : was pleasantly surprised by the dinner provided it was a 6 course dinner Jap-French inspired. Had lovely meals every evening. In house ski rental : it’s good that there is one onsite. However the service was less than desirable. Rented a snowboard and requested for regular stance, the young guy provided a goofy stance set up. I only noticed the next day, after bringing it back - and the same young guy was not at the shop. Approached the concierge where the staff then very impatient and frustratingly fixed it for me.. Transport to the ski resort: asked the staff to help book us a taxi to get to Nagano station when we were leaving the next day. Their taxi company was full so they said they couldn’t do anything. We then asked for alternatives, the concierge suggested a shuttle bus to Nagano station, but shortly after said it was not possible as the hotel shuttle didn’t start that early. The staff just seemed abit unwilling to help, and also unclear about how guests leave the hotel. To future travellers; Prepare beforehand - book a taxi / bus in advance and don’t expect the hotel to help

ที่พักสะอาดมาก เตียงนอนสบายและสะอาด บ่อออนเซ็นเล็กแต่แช่น้ำสบาย เสียดายอาจจะเห็นวิวเขาแค่บางส่วน

It was a very comfortable stay. The room was especially clean, the staff were attentive, and the breakfast buffet was excellent. It was only a one-night stay, but it was a great experience, especially when combined with the various experiences I had in Hakuba. The only thing I noticed was that the shower water made a big mess on the bathroom floor, even though it was a twin room. If I have the chance to return, I'd like to have dinner there as well.

The accommodation is not far from a famous ski resort, about 5 km by car. It's a community-style hotel with bunk beds in the rooms. There's convenient parking. Overall, it's okay, the only drawback being that the rooms might be a little small.

The room is very big and close to Wulong Ski Resort. I didn't get dinner that day, but I saw others were having a good meal. The bathroom was clean too! There is a microwave and a refrigerator outside the room, which is excellent. The hygiene is very good and I am very satisfied with it. The WiFi is also fast.

I was very impressed!!! The hotel is great, the staff are great and very kind. The location is also good, although it's a bit far from the station, but there's a shuttle service from the hotel. You can ask the staff to pick you up or drop you off. The hotel is beautiful and right next to the Hakuba Goryo Iimori ski resort, just 10 steps away! 😂😂😂 🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍

Great stay! The location near the train station was super convenient for getting around. The place was spotless, and the food was delicious. Very happy with everything.

This guesthouse might not be luxurious, but it's incredibly clean and tidy. It meets the basic needs of skiers, offering a drying room and laundry facilities (washer and dryer) at a reasonable cost. It's conveniently located, just a 5-7 minute walk from Hakuba Goryu, making it easy to transfer at Escal Plaza for the Hakuba Valley Shuttle to other ski resorts. Plus, it's handy for visiting the hot springs at Escal Plaza. It's very friendly for skiers without a car. The price is fair and reasonable; there were no special price hikes even during Chinese New Year. A special mention goes to the staff, who are friendly and welcoming, always trying their best to assist guests of different nationalities. The only slight drawback is the soundproofing isn't great (though I believe this is a common issue with guesthouses in Japan).

The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas. I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic. The hotel's location is also good, not far from Mu Pond Ski Resort, making transportation convenient. What's worth complaining about is the service, which was genuinely subpar. There aren't many English-speaking staff, and communicating with some of the older female front desk staff felt difficult. Plus, the rooms aren't properly cleaned; the toilet and vanity aren't wiped down. They just make the bed and change some towels. The hotel is a little old, and the facilities are just okay.

This trip to White Horse stayed in three hotels, run by Japanese, and European and American. This home is the most satisfying. First of all, the hotel chosen by the Japanese in Hakuba must be better than the Europeans. No matter the cleanliness of the hotel or the enthusiasm of the boss. This old Japanese couple has been running a homestay for over 30 years. At first glance, the boss has accumulated many years. The homestay occupies two single-family villas, and the boss owns a bus! The two of us sat on the exclusive bus to enjoy the pick-up and drop-off service. My chin was frightened. I never came to Baima to see the hotel's own bus. The location is great. Five minutes walk from base camp, one of Hakuba's core bus stops. If you go to Wuxi 47, it will be more convenient. Besides the room. It is very large and has its own separate toilet (including bathroom), which is not available in many Japanese-style hotels. The only shortcoming of the room was the two of us, but there were only two single beds and no large bed. A new family room was given to us when I checked in. It was also three single beds, so maybe there is no double room? The room we booked did not include meals. The breakfast was 600 yen per person. We thought it was not expensive and we tried it. Em, there was only one slice of toast and unlimited coffee milk cereal, which was too monotonous and not worth trying. It is better to go out a few hundred meters to buy breakfast near base camp. Finally the owner is very enthusiastic (this is the advantage of all Japanese homestays). There are local apples for sale at the front desk. The price of 100 is a conscience. I stayed for 3 nights and ate 5 apples. It was very sweet.