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What & Where is Futian Station?
Futian Station is an underground transport hub in Shenzhen’s central Futian District, integrating Shenzhen Metro Lines 2, 3, 11 and the Guangzhou-Shenzhen-Hong Kong High-Speed Rail (XRL). As Asia’s second-largest underground railway station (147,000㎡, equal to 21 football fields), it serves 19.4 million annual passengers, linking mainland China’s key cities with Hong Kong in just 14 minutes.
- Location: Futian District, Shenzhen (central business hub), adjacent to Civic Center and Coco Park. Exact Address: Futian Station, Futian District, Shenzhen, Guangdong Province, China.
- Scale: 147,000㎡ (equivalent to 21 football fields), with 3 underground floors.
- Annual Passenger Volume: 19.4 million travelers.
- Core Functions:
- Intercity HSR (Guangzhou-Shenzhen-Hong Kong High-Speed Rail, XRL).
- Shenzhen Metro interchange (Lines 2, 3, 11).
- Airport connection (Line 11 to Shenzhen Bao’an International Airport).
- Key Link: 14-minute HSR ride to Hong Kong West Kowloon Station.
How to Get to Futian Station from HK, Shenzhen Downtown & Airports
Source from Wikipedia
Futian Station is accessible via metro, bus, taxi, and direct high-speed rail, with seamless airport connections:
From Airports to Futian Station
1. Shenzhen Bao’an International Airport (SZX)
- By Metro: Take Line 11 directly to Futian Station—no transfers needed. The journey takes 30–40 minutes, and tickets cost just USD 1 (CNY 7–8). It’s the most cost-effective option for solo travelers or those with light luggage.
- By Taxi/DiDi: A taxi ride takes 30–40 minutes (depending on traffic) and costs USD 15–20 (CNY 110–150). Opt for this if you have large suitcases or arrive after metro operating hours (after 00:30).
2. Hong Kong International Airport (HKG)
- Airport Express + High-Speed Rail: Ride the Airport Express to Kowloon Station (20 minutes), then take a short taxi trip (5 minutes) or walk (15 minutes) to Hong Kong West Kowloon High-Speed Rail Station. From there, hop on the HSR to Futian Station (14–15 minutes)—total travel time is about 1.5 hours, and the full journey costs USD 30–40.
- Cross-Border Bus + Local Transport: Several direct cross-border coaches run from HKG to Futian District. After clearing immigration at the border, take a quick taxi or metro ride (Line 4/10) to Futian Station—this option is budget-friendly but takes slightly longer (around 2 hours total).
From Hong Kong to Futian Station
1. MTR East Rail Line + Border Crossing (Budget-Friendly)
Take the MTR East Rail Line to Lok Ma Chau Station (terminus). Follow the clear signage to the Futian Port immigration checkpoint—after completing exit procedures in Hong Kong and entry checks in Shenzhen, you’ll walk through a covered corridor directly into Futian District. From there, it’s a short stroll to Futian Station’s entrance (about 10 minutes total from Lok Ma Chau Station).
2. High-Speed Rail (Fastest & Most Comfortable)
Board the Guangzhou-Shenzhen-Hong Kong High-Speed Rail at Hong Kong West Kowloon Station—the non-stop ride to Futian Station takes just 14–15 minutes. Trains run frequently throughout the day (every 10–15 minutes during peak hours), making it ideal for time-sensitive trips. Book tickets in advance via Trip.com or the official 12306 app—both platforms accept international credit cards, and e-tickets are available (scan your passport at the gate to board).
From Shenzhen City Center to Futian Station
1. Metro (Most Convenient for Daily Travel)
Futian Station is a major metro interchange, served by Lines 2, 3, and 11. Trains operate from early morning until late evening (first trains around 06:00, last around 23:30–00:30), with departures every 3–5 minutes during rush hour. English signage is widely available across all stations, so navigating is a breeze—use Exit 15 (for Civic Center) or Exit 29 (for taxis/buses) to reach the station’s main concourse.
2. Taxi or Ride-Hailing (Great for Luggage or Late Nights)
Licensed taxis and ride-hailing apps like DiDi offer door-to-door service to Futian Station. This is a smart pick if you’re carrying heavy bags or traveling after metro hours—fares from Futian CBD cost around USD 4–7 (CNY 30–50), and rides from Shenzhen North Station run USD 10–15 (CNY 70–110). The DiDi app has an English version, making bookings easy for international travelers.
Futian Station Operating Hours
Source: China Railway Wiki
Futian Station’s hours vary by transport type and day and is subject to change! See clear distinctions for Futian station metro lines and high-speed rail:
1. Shenzhen Metro Operating Hours
Metro Line | Direction | Weekdays (First/Last Train) | Weekends (First/Last Train) | Holidays (First/Last Train) |
|---|---|---|---|---|
Line 2 | Chiwan | 06:15 / 23:55 | 06:27 / 23:52 | 06:04 / 01:04 |
Line 2 | Liantang | 06:06 / 23:45 | 06:04 / 23:47 | 06:04 / 01:04 |
Line 3 | Fubao | 06:18 / 00:05 | 06:25 / 00:04 | 06:04 / 01:04 |
Line 3 | Shuanglong | 06:26 / 23:08 | 06:25 / 00:04 | 06:04 / 01:04 |
Line 11 | Gangxia North | 06:25 / 00:35 | 06:05 / 00:35 | 06:04 / 01:04 |
Line 11 | Bitou | 06:17 / 23:32 | 06:05 / 23:27 | 06:04 / 01:04 |
- Note: Line 11 (Airport Line) runs the fastest (120km/h), taking just 30 minutes to Shenzhen Bao’an International Airport.
2. Futian High-Speed Rail Operating Hours
- Ticket Sales: 06:00 – 22:30 (counter/machines); 24/7 (online booking).
- Train Departures: First train to Hong Kong West Kowloon at 06:45, last at 22:31; departures every 10–15 minutes during peak hours.
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442912 booked
How to Buy and Pay for Tickets at Futian Station
Source: CGTN
Futian Station offers convenient ticketing for both high-speed rail (HSR) and metro, with multiple options for international travelers.
Futian Station - High-Speed Rail (HSR) Tickets
Purchase Methods
- Online Booking (Recommended):
- Platforms: Trip.com or the official 12306 app/website. Both accept international credit cards (Visa, Mastercard).
- E-Tickets: No paper ticket needed—scan your passport directly at the gate for entry.
- On-Site Purchase:
- Staffed Counters: Located on B2 floor (main concourse) with English-speaking staff. Present your passport to buy/collect tickets.
- Self-Service Machines: Available on B2 floor with English menus. Accepts cash (CNY) and international credit cards.
Fare Examples & Tips
- Hong Kong West Kowloon → Futian: USD 8–12 (CNY 68–100) for second-class seats.
- Book 3–7 days in advance during peak seasons (holidays, weekends) to secure seats.
- Double-check the departure station (Futian vs. Shenzhen North) to avoid confusion.
Futian Station - Metro Tickets
Purchase Methods
- Single-Trip Tokens: Buy from vending machines on B1 floor (metro hub) with English instructions.
- Shenzhen Tong Card: Rechargeable transit card for metro, buses, and some taxis. Available at station service counters (USD 3 deposit + minimum USD 3 top-up).
Fares
- Metro rides start at USD 0.3 (CNY 2) for short trips, up to USD 2.2 (CNY 14) for long journeys.
Futian Station - Payment Options
- Credit Cards: Accepted on Trip.com, self-service machines, and staffed counters (Visa/Mastercard preferred).
- E-Wallets: Alipay and WeChat Pay work for ticketing—foreigners can link international bank cards before travel.
- Cash: Carry CNY for backup (some older machines may not accept cards).
Futian Station: Layout & Facilities
The station spans 3 underground levels with intuitive zoning—all floors have clear English signage and step-free access.
Futian Station - Floor-by-Floor Layout
- B1 Floor (Metro Hub):
- Shenzhen Metro Lines 2, 3, 11 platforms.
- Connects to Link City underground mall (quick snacks, convenience stores).
- B2 Floor (Main Concourse):
- HSR ticket counters, self-service machines, and security checks.
- Waiting halls with air conditioning, real-time train displays, and priority seats for seniors/families.
- Information counters with English-speaking staff, lost-and-found, and baggage storage.
- B3 Floor (HSR Platforms):
- High-speed rail departure and arrival platforms (for routes to Hong Kong, Guangzhou, Beijing, Shanghai).
Source: Wikipedia
Futian Station - Key Facilities
- Wi-Fi & Connectivity: Free public Wi-Fi throughout the station; strong mobile network coverage for translation apps.
- Restrooms: Clean facilities on every floor, with accessible cubicles and baby-changing stations.
- Baggage Storage: Secure left-luggage counters and self-service lockers (USD 1–3 per hour) on B2 floor.
- Accessibility: Elevators, ramps, wide corridors, and tactile paving for visually impaired travelers—ideal for wheelchairs/strollers.
- Other Amenities: Convenience stores, ATMs, and mobile charging stations on B1/B2 floors.
Where to Eat Near Futian Station
Source: Eye Shenzhen
Futian Station and its surrounding area offer quick bites, local flavors, and international cuisine—perfect for pre-train meals or post-arrival refuels.
Futian Station - Food Inside the Station
- Cafés & Bakeries: Starbucks, Costa Coffee, and local bakeries on B1/B2 floors. Grab coffee, pastries, or sandwiches (USD 3–6).
- Fast Food & Noodles: Chinese fast-food chains and noodle shops serve hot meals (rice bowls, dumplings, stir-fries) for USD 2–5—ideal for tight connections.
- Grab-and-Go: Convenience stores (7-Eleven, Family Mart) sell packaged snacks, steamed buns, and drinks (USD 1–3).
Futian Station - Nearby Restaurants
Local Cantonese Cuisine
- Location: Futian CBD (5–10-minute walk from B2 exit).
- Recommendations: Dim sum restaurants (steamed shrimp dumplings, pork buns) and seafood eateries. Average price: USD 5–10 per person.
International Flavors
- Coco Park Mall: 5–10 minutes by metro (Line 1 to Shopping Park Station) or taxi. Features Japanese sushi, Korean BBQ, Western steakhouses, and Southeast Asian cuisine (USD 8–20 per person).
- MixC Mall: 10 minutes by metro. Offers upscale international dining (Italian, Thai) and casual cafes (USD 10–25 per person).
Muslim-Friendly & Halal Options
- Look for the “Halal” (清真) sign at restaurants.
- Futian CBD Streets: 5–10-minute walk from the station—Chinese Muslim restaurants serve beef noodles and lamb dishes (USD 5–10 per person).
- Coco Park Mall: Middle Eastern and Turkish restaurants with certified Halal menus (USD 9–23 per person).
- Tip: Use apps like HappyCow or Google Maps to find nearby Halal spots.
[8% Off] Where to Stay in Shenzhen
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5 star
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Outstanding3121 Reviews
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Outstanding4719 Reviews
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Outstanding11378 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city center
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5308 Reviews
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The MIXC Shenzhen and KK100 Shenzhen|4.96km from city center
Shenzhen is never short of top-tier hotels, providing excellent options for celebrating special occasions. As a local living in Futian District, I've experienced several notable hotels, including the Raffles in Nanshan, InterContinental in Dameisha, and Hilton, Sheraton, and Shangri-La in Futian. This time, for my husband's 70th birthday, we chose to stay at The St. Regis Shenzhen in Luohu for two nights.
The hotel is located within the KK100 building, offering seamless access to Metro Lines 1 and 2 and KK MALL, making transportation incredibly convenient. Our stay was absolutely fantastic and exceeded all expectations. The hotel's environment, facilities, service, and cleanliness were all impeccable. The room was excellent value, spacious, bright, exquisitely clean, and equipped with high-end amenities. The bedding was soft and comfortable, ensuring a restful sleep. The walk-in closet was a great feature. The bathroom was very large with a separate wet and dry area, and the double vanity is a true hallmark of a high-end five-star hotel. Housekeeping and turn-down service were meticulous and thoughtful. We also received welcome fruit.
The hotel's service sets a benchmark; it's attentive to detail, comprehensive, and very personable. The staff at the concierge desk on the first floor and those at check-in on the 96th floor were all proactively polite, warm, and welcoming, leaving an excellent first impression. Both the male and female staff were attractive, highly professional, and spoke fluent English. A special shout-out to our room butler, JAY CHEN. He was handsome, polite, and incredibly nice. He proactively brought our luggage to the room, thoroughly explained the room facilities, and described the view from the window. He immediately brought the coffee and welcome fruit we requested. Upon learning it was my husband's birthday the next day, he promptly arranged and personally delivered a beautiful birthday cake on the actual day – a truly surprising, stunning, and touching gesture! Many thanks again to Butler JAY CHEN!
The buffet breakfast and lunch on the 95th floor were both superb. For lunch, we were served hairy crab and typhoon shelter prawns at our table, which was absolutely amazing! Excellent value for money! The chefs in the restaurant were skilled and very polite, offering proactive service. The dishes were unique and tasted delicious. All the servers were courteous, swiftly clearing plates and tidying tables with keen eyes and quick hands. They were responsive to all requests and provided timely service. Whenever we encountered staff or management near or inside the elevators, they would proactively hold the door and assist with scanning cards and pressing floor numbers, which was a very heartwarming touch. We also received a small gift upon check-out. These small details show genuine warmth and make all the difference.
Because we were so satisfied, we loved it. We will definitely be frequenting the buffet here and will choose this hotel first for future special occasions. I wholeheartedly recommend The St. Regis Shenzhen!FromJPY 29,751
Good1827 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city center
This hotel is close to Sea World, shopping malls like Gateway One, the Sea World Culture and Arts Center, and K11. There are also many dining options nearby, making the location very convenient and close to the subway. The facilities are very new, with a large bathtub and trendy, Instagram-worthy decor. The hygiene is also excellent. Kelly provided wonderful service. It was a great experience! Perfect for a holiday getaway, and I'd come again if I have the chance!SOLD OUT
Outstanding2261 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.49km from city center
I wanted to visit Chung Ying Street and spontaneously decided to stay here. Among the good hotels nearby, this one is definitely the best. The front desk staff even offered room upgrades with mountain or sea views, and the breakfast was a rich mix of Western and Chinese options.FromJPY 17,982
Very Good6319 Reviews
Overseas Chinese Town Shenzhen|8.42km from city center
Westin Nanshan is very conveniently located and is connected to a mall. We had booked one night in the Presidential Suite and another night in Family room. To our pleasant surprise, we were offered an upgrade for the second night in the presidential suite. The facilities were top notch, with private massage chair, sauna, steam room and jacuzzi in the suite. The kids had so much fun enjoying the facilities. Other than that, the breakfast spread in the lobby restaurant and the Westin club was also very good. The hotel also had kids activities for new year. It was such a memorable stay, especially for New Year. Would definitely recommend and come back againFromJPY 14,309
Outstanding7715 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.65km from city center
Today I checked into the Renaissance Shenzhen Luohu Hotel, and it's truly a hidden gem! The location is incredibly convenient, right in the heart of Luohu. It's just a short walk from the subway exit, so even with luggage, there's no hassle at all. Plus, there are plenty of dining, entertainment, and shopping options right around the corner.
The hotel itself is very upscale. The lobby has a stylish design with soft lighting and soothing music, making half my travel fatigue disappear the moment I walked in. The room was spacious and bright with an amazing view, especially at night when you can take in the bustling city lights – perfect for photos! The bedding was so comfortable I didn't want to get out of bed, and the soundproofing was excellent; I wasn't disturbed by any outside noise.
I have to specially praise the service! The front desk lady, Mina, had a sweet smile and made check-in quick and seamless. I also added Eason from guest relations on WeChat, and he'd typically sort out any requests within five minutes. All the staff were incredibly nice, proactively greeting me, which made me feel truly at home.
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Swimming pool
Excellent4851 Reviews
Shenzhen Bao'an International Airport Shenzhen|26.69km from city center
Here's a review of the hotel:
* **Convenient Location**: The hotel is situated west of Shenzhen Bao'an International Airport, seamlessly connected to gates 16/18. It's just a 5-minute walk to and from the terminal, making it incredibly convenient for travelers catching flights. It's often called ”the best choice for early boarding.”
* **Attentive Service**: One guest, staying for the first time, mentioned being pleasantly surprised with a complimentary astronaut doll from the staff. Another guest, using a wheelchair, praised the staff for their helpfulness with luggage, highlighting their thoughtfulness.
* **Comfortable Rooms**: A guest in an Airport View King Room described the decor as a relaxing, natural wood style. The 40-square-meter room included a large bathtub and panoramic floor-to-ceiling windows offering views of planes taking off and landing. The double-glazed windows provided excellent sound insulation, ensuring a completely quiet experience inside the room.
* **Diverse Dining**: The hotel's café blends Shenzhen's diverse local elements, featuring an Italian steak section, a BBQ area, a seafood section, and offers an extensive buffet for both breakfast and dinner. The Xiangyue Chinese Restaurant serves authentic Cantonese and Sichuan-Hunan cuisines. Guests have raved about the ”excellent” breakfast, and one was particularly impressed by the Thai food buffet, noting the wonderfully spicy Tom Yum soup and delicious freshly grilled oysters.
* **Excellent Facilities**: The hotel boasts a three-story heated swimming pool, a gym, a saltwater spa, and a flight experience center with extensive family-friendly amenities, as well as a kids' club. These facilities cater to the needs of various guests.FromJPY 17,370
Outstanding6735 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from city center
The hotel is very clean and comfortable, located close to the sea with amazing views. We booked a sea-view room, and from our window, we could see many boats and seagulls up close. The piano in the lobby isn't just for show either; there are piano performances every day. The outdoor playground facilities are also great, enough to keep children entertained for two to three hours. The bedding and bathroom amenities are also very well done, allowing a whole family to get comfortably cleaned up and well-rested. The staff's service quality is simply top-notch – very polite and considerate. We'll definitely choose to stay here again next time we visit Shenzhen!!FromJPY 21,134
Very Good9359 Reviews
Overseas Chinese Town Shenzhen|7.6km from city center
Thoroughly enjoyed our stay at the Intercontinental Shenzhen. It is family focused, very clean, rooms are spacious, food is good (especially the breakfast) & there is PLENTY to keep young people occupied. The man-made beach is a HIT for kids and adults alike (complete with pirate ship and swim up bar). We didn’t know that the Chinese Cultural Village is next door & you can access it from this hotel if you have tickets. We will be doing that next time & we will be back! The best hotel we have stayed in since arriving in Shenzhen!FromJPY 20,137
Good4262 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city center
Marriott quality is consistently good. Our butler, Windy, was incredibly attentive. The room faced the sea, offering fantastic views. We visited during the off-season, so it was quiet with fewer people, and both the breakfast quality and service were excellent. We received a voucher for the spa, and having a spa treatment before bed was simply perfect. There were also plenty of facilities for kids, making it great for family activities.FromJPY 14,105
1866 Reviews
Guanlan Shenzhen|21.7km from city center
The hotel room was more comfortable than I expected; they even upgraded my room at check-in. As soon as I walked in, I saw an adorable giant mushroom. The room had floor-to-ceiling windows with an unobstructed view of the golf course, so you could watch people playing during the day. The room was well-maintained, and the bathroom was huge, with a bathtub for soaking. The housekeeping department even provides bath salts. In the evening, I tried the Chinese restaurant, and the food was delicious! It was so comfortable staying here that I didn't want to go out at all.FromJPY 17,007
Breakfast
Excellent2997 Reviews
Nan'ao Shenzhen|43.28km from city center
The most delightful surprise during this stay was the service provided by Steven from the concierge team. He truly elevated the hotel experience from merely “nice” to “unforgettable.”
Upon check-in, he proactively remembered our last name and greeted us warmly every time we saw him. When he learned we wanted to see the sunrise, he quietly prepared hot drinks and blankets for us by 5 AM, leaving them at the front desk. On our departure day, with a lot of luggage, he not only carefully helped us pack but also looked up a route to avoid traffic beforehand.
These thoughtful gestures, going far beyond his official duties, brought warmth to what could have been just a routine service. While hardware ages and ocean views can become familiar, genuine, personalized care is what truly leaves a lasting impression. If I were to return, it would definitely be to experience such professional service again.FromJPY 5,261
4076 Reviews
Huaqiangbei Area Shenzhen|3.08km from city center
I had a wonderful stay at this Maker Hotel. The service and cleanliness were both outstanding. The room was clean and well-maintained throughout my stay, making it a very comfortable and pleasant experience.
The front desk staff were always friendly and professional. They helped me collect parcels, provided clear directions to nearby places, and were always ready to assist with a smile.
A special mention goes to Ms. Kuan from the reception team. On our last day, she went above and beyond to help us to ensure we all get in the car or to our location. When our premium XL car couldn’t accommodate everyone, she immediately recommended an alternative way to get to the high-speed rail station, which turned out to be very efficient. Her thoughtful assistance left a lasting impression and made our travel so much smoother.
Overall, I highly recommend this hotel to anyone looking for a clean, convenient, and service-oriented place to stay.FromJPY 4,717
Outstanding3419 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city center
The hotel has a great location, very close to Futian Port, making customs clearance super convenient. Futian Mangrove Ecological Park is also nearby, which is perfect for a post-breakfast stroll. The front desk staff, especially one young lady, was incredibly helpful and patient; she gave very detailed directions to the ecological park. The breakfast in the restaurant was also excellent. The room itself was spacious with a good view, offering a distant glimpse of Hong Kong and Shenzhen Bay's inner sea. The bedding was clean and tidy, and all toiletries were provided. Plus, having a washer-dryer combo in the room made it excellent value for money, especially when traveling with elderly family members and children.FromJPY 13,492
Good3722 Reviews
Science and Technology Park Shenzhen|13.43km from city center
The front desk staff member who checked me in was very attentive and polite, greeting me warmly. The service was very thoughtful, and the environment was really nice. My room had floor-to-ceiling windows with a great view, and all the facilities and amenities were complete and quite new.FromJPY 9,093
Very Good2339 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.91km from city center
The location is really great — not far from the subway station and convenient for visiting attractions. The hotel is right next to the boardwalk, with the sea just outside the door. There are plenty of places to eat and shop nearby, all within walking distance. The bathroom has a separate wet and dry area. Xiao Jiang gave us complimentary breakfast, which made the experience even better!FromJPY 11,338
FAQs about Futian Station
Is Futian Station closed (as shown on Google Maps)?
No—Futian Station is fully operational (HSR and metro running normally). Google Maps’ data for mainland China is often outdated (multiple years in some cases), as confirmed by on-the-ground travelers and Reddit users. For accurate info, use Amap (Gaode Maps), Baidu Maps, or the official 12306 app (for HSR status).How do I go to Futian Station from Hong Kong?
Take the high-speed rail from Hong Kong West Kowloon Station to Futian Station (14 mins, USD 8–12). It’s the fastest and most convenient option.Is there immigration at Futian Station?
No—Futian Station is a transport hub, not a border crossing. Immigration checks are done at land ports (e.g., Futian Port) or Hong Kong’s West Kowloon HSR Station.What time is the Futian border crossing?
This refers to Futian Port (not Futian Station)—the port operates 06:30–22:30. Futian Station has no border crossing functions.What line is Futian Station on?
It’s an interchange for Shenzhen Metro Lines 2, 3, and 11, plus the Guangzhou-Shenzhen-Hong Kong High-Speed Rail.What is the cost of a train ticket to Futian Station?
HSR tickets from Hong Kong West Kowloon cost USD 8–12 (second-class); from Guangzhou South, USD 11–15 (second-class). Metro tickets start at USD 0.3.