Trip.com Hotel Refunds: Cancellation Policy, Time & Status

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by Trip.com

July 2, 2026

HotelsTravel Guide
Trip.com Hotel Refund

Planning a vacation can be exciting, but sometimes unexpected events can lead to changes in our travel plans. If you've booked a hotel through Trip.com and need to cancel, you might be wondering about Trip.com hotel refund policy. This article will provide a step-to-step guide for cancelling your hotel booking! Stay with us till the end!

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AI Summary
This summary is AI-generated by Trip.com. For the complete guide, please refer to the article below.

Trip.com refund requests process within 24 hours. Credit card refunds take 3–7 business days, while PayPal refunds require 1–3 business days.

Step 1: Enter the Trip.com app to get Trip.com hotel refund

Log in to your Trip.com account on your mobile device and Go to "My Trips" section. This is where you'll find all your bookings.

Step 2: Find the hotel booking

Select the booking you want to cancel and and click on it. This will go to the booking details.
how to get Trip.com hotel refund

Step 3: Request the Trip.com hotel refund

Click on the button "Cancel Booking" to cancel the hotel reservation. Some hotels may have non-refundable policies, while others may offer full or partial refunds if you cancel by a certain date.

Step 4: Provide a resaon for cancellation

Give the reason why you need to cancel the hotel booking and click on the button "Submit" to confirm your cancellation.
Request the Trip.com hotel refund

Step 5: Confirm the Trip.com hotel refund

Once you've submitted your request, click "View cancellation policy" to check the detail of your refund.

Step 6: Check your Trip.com hotel refund status

Check your refund detail and refund info to complete the procedure.
Check your Trip.com hotel refund status

The screenshots are only for reference.

Special note: Refund requests are typically processed within 24 hours, but the actual time for funds to reach your account varies by payment method: usually 3–7 business days for credit cards and 1–3 business days for PayPal.

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Trip.com hotel refund