2026 Taiwan Digital Arrival Card: Requirements & How to Fill
Guide to Taiwan Digital Arrival Card (TWAC) 2026: requirements, who needs it, when & how to fill Taiwan Arrival Card online.
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Taiwan Digital Arrival Card (TWAC) Requirements 2026
Source: Wikipedia
The Taiwan Digital Arrival Card has clear official requirements for all international travelers. TWAC is a mandatory online entry declaration, not a visa (visa both are required), with strict timing, format, and document rules. TWAC is digital only, paper cards discontinued, and it's completely free.
TWAC Item | Requirement Details |
|---|---|
TWAC Required info | Passport details, contact info, flight info, accommodation address, travel purpose |
Who Needs to Fill | Mandatory for nearly all foreign visitors |
Where to submit | Official TWAC website: twac.immigration.gov.tw |
When to submit | Within 72 hours before arrival in Taiwan |
Validity | Valid for 3 days after submission |
What Is Taiwan Digital Arrival Card?
Source: 內政部移民署 youtube
The Taiwan Digital Arrival Card (TWAC) is an official online entry declaration form managed by Taiwan’s National Immigration Agency. It is an official entry declaration document for foreign travelers entering Taiwan. It collects your identity, travel, and stay information to speed up immigration procedures.
- It is a required entry record for foreign travelers.
- It collects identity, travel, and stay information for border checks.
- It is not a visa or entry guarantee.
- It is fully online, mobile‑friendly, and supports English.
Do I Need to Fill Out Taiwan Arrival Card?
Source: 內政部移民署 youtube
Travelers from almost all countries need to fill out Taiwan Arrival Card. For US, UK, Canada, Australia, Germany, France, Spain, Mexico and most European countries are all visa‑exempt for tourism, but all must complete TWAC. Only a small group is exempt.
Who MUST submit TWAC
- All foreign short‑term visitors (tourism, business, family visit, transit)
- Visa‑exempt travelers
- Multiple‑entry visa holders
- Foreign tourists, backpackers, and business visitors
Who is EXEMPT from TWAC
- Holders of ARC (Alien Resident Certificate)
- Holders of long‑term resident visas
- Diplomatic & official passport holders
- Travelers with a single‑entry visa (information included in visa process)
When to Fill Out the Taiwan Digital Arrival Card?
You can submit TWAC within 72 hours (3 days) before your arrival in Taiwan. Submitting earlier will make your form invalid.
- Submit time: 0–72 hours before you land/arrive
- The QR code is valid only for 3 days after submission
- Best time: 1–2 days before your flight
- You may update your information later if your flight or hotel changes
How to Fill Out Taiwan Arrival Card Online
You fill TWAC on the official immigration website in English. The process is short — just follow these steps.
- Go to the official TWAC website: https://twac.immigration.gov.tw/
- Switch to English, enter your email and verify the code
- Enter passport details exactly as in your passport
- Provide flight info, arrival/departure date, accommodation address
- Add travel companions if you’re traveling with others
- Check all information and submit
- Save the QR code / PDF confirmation (phone screenshot is fine)
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How to Update TWAC Information
You can edit most details after submission, but fixed passport info cannot be changed.
- Go to official site → click Update Arrival Card.
- Enter: TWAC number, passport number, birth date, nationality.
- Edit flight, accommodation, contact, or travel details.
- Submit changes; new QR code will be generated.
- Note: Name, passport number, nationality, birth date CANNOT be updated.
What Happens If I Don’t Submit TWAC?
Missing TWAC will cause immigration delays and may lead to denied entry.
- Held for on‑site filling, long waiting times.
- May miss transit or prebooked transport.
- Immigration may deny entry for non‑compliance.
- Airlines may refuse boarding without proof of TWAC.
- No compensation for travel losses.
Tips & Common Mistakes about Taiwan Arrival Card
Small mistakes often cause rejection or delays. Follow these tips to avoid problems.
Taiwan Arrival Card Useful Tips
- Use a frequently checked, stable email (to receive confirmation).
- Double‑check spelling: name, passport number, date of birth.
- Save QR code in multiple places: phone photo, email, PDF.
- Use full, detailed accommodation address (not just hotel name).
- Update your TWAC if flight, date or hotel changes.
Taiwan Arrival Card Common Mistakes
- Submitting more than 72 hours early (application expires).
- Name or passport info not matching the passport.
- Using vague or incomplete accommodation address.
- Only one submission for an entire group.
- Thinking visa‑exempt means no need to fill TWAC.
- Using special characters or accents in English name.
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[10% OFF] Taipei Hotel Recommendations
Taipei Hotels
5 star
1088 Reviews
Zhongxiao Dunhua Commercial Area Taipei|0.44km from city center
The Howard Plaza Hotel has an excellent location, very close to Daan Forest Park and Zhongxiao Fuxing MRT Station. The surrounding area has a full range of amenities and is very safe. The staff are attentive and friendly. As an older hotel, the facilities are a bit dated, and the room decor has a classic, slightly old-fashioned feel, but all of this is perfectly acceptable. The only downside was that the room number sign on my floor (I think it was the 6th floor, facing Ren'ai Road) seemed to be incorrect, directing me in the wrong direction from the elevator. I walked all the way to the end of the hall and couldn't find my room, so I had to turn back and eventually found it in the opposite direction. It was a bit frustrating. I hope they can fix that sign.From€100
Very Good644 Reviews
Taipei Railway Station Area Taipei|2.23km from city center
Excellent and very friendly service throughout my entire stay from doorman to concierge to front desk to housekeeping to restaurant to gym. Great location next to Shandao temple MRT and within walking distance to Taipei station, nice restaurants, cafes and the famed Fuhang soy milk. I also enjoyed the excellent lunch buffer at the hotel restaurant Kitchen 12 at incredibly reasonable price. But please note that Marriott Bonvoy platinum elite or higher tier members do not receive the usual executive lounge access or free breakfast if you book via Trip.com (you need to book directly with Marriott to enjoy the benefits).From€195
5544 Reviews
Ximending Commercial Area Taipei|4.53km from city center
As a 5-star hotel, I don't think they should be promoting self check-in kiosks. A 5-star hotel should provide the expected service, not tell me to use a self check-in machine – I might as well book a 3-star hotel then. And if the self check-in machine wasn't bad enough, it even had problems. Check-in was supposed to start at 3 PM, but when I arrived at 4 PM, it said my room wasn't ready yet? Then I had to go back to the front desk to sort it out. If the machines are so unreliable, why not just let guests check in at the front desk?
Furthermore, before checking in, I specifically requested a high floor, and the hotel even replied that for my room type, the highest floor available was the 29th, which shows they saw my note. Yet, upon check-in, I was assigned the lowest available floor, the 12th. I had to request a change again to get moved to the 18th floor – it's just speechless.
And to top it off, I can overlook the lack of toothbrushes and toothpaste, but shouldn't a room at least come with two bottles of mineral water as standard? I know there's a water dispenser on every floor, but I'm a tourist. Do you expect me to carry a bottle around everywhere? There's a limit to how 'eco-friendly' one can be.From€48
1198 Reviews
Ximending Commercial Area Taipei|3.74km from city center
Fantastic hotel! I thoroughly enjoyed my stay here during my trip to Taipei. A fun little bonus was being able to grab candy from the snack shop next door every day. The room was really smart, and I loved having a square bathtub and bath salts. Highly recommend!From€126
Very Good283 Reviews
Linjiang Night Market Taipei|1.76km from city center
You can always count on the Shangri-La Group for quality. The hotel shows its age a bit, but you can tell they've put effort into updating the facilities.From€225
Business travel
1020 Reviews
Zhongxiao Dunhua Commercial Area Taipei|0.79km from city center
The hotel is located near to the Zhongxiao Dunhua station (exit 3) and walking distance from Ming Yao Department Store, Taipei Dome, Songshan Cultural and Creative Park and National Dr. Sun Yat-Sen Memorial Hall. There are also many convenience stores within the vicinity and famous donut stores nearby. During our stay, we travelled by foot from the hotel to Pokemon Center Taipei, Taipei 101 and even to Linjiang Night Market.
The room is spacious. There are bathtub and shower in our room, but due to the law in Taiwan, please prepare your own toothbrush and toothpaste. There are also luggage weighing machine and coin-laundry machines in a small room on the floor where they serve breakfast. While not to expect a widespread of choices, I think their breakfast selection is a decent combination of local dishes and western options. Special mention that their pineapples are very sweet!
If you are interested, you may also check out over the counter on the selection of local products that can be ordered and delivered to the hotel. It may save you trouble to locate some of the famous brands in Taipei.
Overall, we enjoyed our stay at Green World Zhongxiao.From€42
2146 Reviews
Ximending Commercial Area Taipei|3.86km from city center
The room was spacious enough and the bed quite comfortable. The no window situation did not work for me, as I then have trouble to get up, but it was in the room description, so that's OK.
What I liked a lot, was the shower. Very good water pressure and proper ventilation.
What was lacking is tea bags. Kettle and some instant coffee was provided. Tea bags would've been awesome!
Overall, if you can forgive the no window thing, I can definitely recommend this hotel. The location is superb and the style quite fun.From€33
1623 Reviews
Taipei Arena Taipei|1.33km from city center
The Illume is a huge hotel located a few minutes drive away from the airport and a couple minutes walk from the Taipei arena.
The hotel rooms are big and the pool is a great amenity.
I did have some difficulty booking their room's as they change availability... Less said about this, but I reccomend returning to check prices more than once.From€100
Very Good4818 Reviews
Shilin Night Market Taipei|4.49km from city center
Facilities: Comprehensive and well-equipped, including bottled water.
Hygiene: Clean and spotless.
Environment: Comfortable and quiet. You can easily walk to nearby areas for strolls, food, and drinks, or take the hotel shuttle to the metro and bus stations, which is very convenient!
Service: It was okay. Taiwan promotes environmental protection, so they tend to provide less service if possible, haha.From€91
Very Good1445 Reviews
Taipei Railway Station Area Taipei|2.43km from city center
This hotel is conveniently located near both the airport and Taipei Main Station. A taxi from Songshan Airport cost me TWD 250 and took only 15 minutes. It's about an 8-minute walk to Zhongshan MRT station, which is close to Eslite Bookstore and Shin Kong Mitsukoshi. I enjoyed strolling from Chifeng Street all the way to Ningxia Night Market – it's a great area to explore.
The room itself was well-appointed with thoughtful design. The buffet lunch, priced at TWD 2000 per person, was quite refined. I also visited the sauna at night; the facilities were well-maintained and very clean. It's a shame I couldn't use the outdoor pool due to the rain this time. Overall, I felt it offered good value for money, though the view from the window in the standard room type was a bit uninspiring.From€132
Family friendly
567 Reviews
Ximending Commercial Area Taipei|3.1km from city center
We just returned to the Philippines after a wonderful 10-day stay at Finders Hotel Qufian, and we truly couldn’t be happier with our experience. We came in not expecting much, but this hotel completely exceeded our expectations. The staff were consistently friendly, helpful, and made both check-in and check-out smooth and easy.
From the moment we arrived, we felt genuinely welcomed. We absolutely loved the ambience of the hotel, everything was clean, cozy, and thoughtfully designed, especially for families. Traveling with a child can sometimes be challenging, but this place had everything we needed.
The kids’ playroom was a highlight, our daughter loved it so much and genuinely enjoyed every moment of our stay. The room, while not very large, was clean, comfortable, and well-maintained. The temperature and heating were just right, making it very relaxing after long days of exploring.
The bed is more of a typical Asian-style mattress (not super soft), but it was perfectly fine for us and didn’t affect our comfort.
Breakfast was consistently excellent. We especially enjoyed the Chinese cuisine selection, and the unlimited beverages, coffee, snacks, and even noodles were such a thoughtful touch, perfect for those late-night cravings!
The WiFi was fast and reliable, which was important for me as I had online meetings and even did some Netflix streaming without any issues.
Location-wise, it’s fantastic, close to many of Taipei’s must-see attractions like Chiang Kai-shek Memorial Hall, National Taiwan Museum, and 228 Peace Memorial Park (which we absolutely loved). It’s also conveniently near NTU Hospital Station, making it easy to get around the city. This is a hotel I would highly recommend, especially for families traveling with kids. In fact, I’ve already recommended it to friends!
We will definitely be booking here again on our next trip to Taiwan.From€38
Good246 Reviews
Beitou Hot Spring Area Taipei|11.12km from city center
The hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!From€200
Very Good144 Reviews
Ximending Commercial Area Taipei|3.39km from city center
The room was small but clean. The cleaning products used in the bathroom had a strong smell. The location is absolutely fantastic - a lot of small cafes and convenience shops are nearby, and Ximen metro station is just minutes away. The hotel offers water, selected soft drinks, instant noodles, and snacks for free! The blinds situation can be improved — they do not cover the entire bathroom, so by 7am the room is too bright to sleep in without an eye mask.From€41
1014 Reviews
Taipei Railway Station Area Taipei|2.84km from city center
The location is very near to main station. Twin sharing room with friend was a bliss as both of us have our own tv, like our own private resting place. The only thing need to highlight is the signage to locate our room number. We couldn’t find our room (which is at one of the corner) at the beginning as it is not within the range of the signage. Overall room stay is okay.From€27
Good238 Reviews
Taipei Railway Station Area Taipei|3.07km from city center
I’m very satisfied with our stay at Roader Plus Hotel. The lobby is superb with friendly staffs (even at late night there are many of them supporting our needs). The design is beautiful and clean as advertised in photos. Lots of “interesting” snacks and very thoughtful to have disposable chopsticks, spoons, microwave, mineral water bottles, water heater and coffee packs for supper whenever needed. And we can chill at the eating area watching cartoons on big screens with kids. There is luggage packing area too for us to weight our luggages, and provide guidelines for different airlines limits (a list of table stick on the wall). Other than the cinema, there are 2 play areas for kids to hangout too. And there’s a laundry room with sufficient washing machines and dryer. The room is relatively compact but very neat and clean, limited space for luggage after open. The only downside is don’t have chair in the room, understand it’s due to limited space but it’s acceptable. The shower water pressure is very high (good), love it! Overall, it’s one of the best hotel I experience in this trip. Well done and keep it up!From€56
Hot spring
Outstanding253 Reviews
Beitou Hot Spring Area Taipei|11.09km from city center
the hotel resort was amazing! service was so good and the room was sooo cozy. amazing for couples who want a peaceful getaway! we stayed for 1 night and felt so sad that it ended so quickly. but it was the last night of our trip and it was a great way to end our taiwan trip. will definitely want to be back again for 2 nights next time to have more time to explore the city area and also to make use of more amenities.From€271
600 Reviews
Beitou Hot Spring Area Taipei|11.17km from city center
The location of the Hotel isn't that convenient to go to, so it's recommend to look at their shuttle bus timing or simply book an Uber to ride up the hill.
Each room that you book also comes with a 1x free visit to the outdoor Spa facilities so I highly suggest you to bring a swim wear to go as it's pretty good even at night time.
As for the room it's spacious like other reviews photos have shown but not a lot of people have shown the bathroom/toilet so I'm including it here. It's a very spacious Toilet with the bathtub that has the Onsen water, and the shower head beside the bathtub.From€80
274 Reviews
Beitou Hot Spring Area Taipei|11.02km from city center
cleaniness is 5 star
service: location is quite inside with free transport at xin bei tou station and they aid to push our 3 lugguage up
Con:
Check in time is 7pm compare to the rest at 3pm is RED Flag
We have to walk all the way up to 3 floor which their room is located out of the lift
It is quite scary at night when there is werid sound at 3rd floor
Do NOT come to xin beitou on Monday! all attraction is closed!
There is no clean hot water instead of sulphur one if you are fine.
water heater is turn off at night around 1130pm tested 15 mins without hot one.
There is no other facilities in the resort.From€45
597 Reviews
Beitou Hot Spring Area Taipei|11.3km from city center
I have a special soft spot for this place! I've visited five times within a year, and each time there's been a small improvement. This time, the tall, slender, handsome guy at reception told me we could use the public hot spring twice a day, and I finally got to try the mango pudding and milk jelly I'd only ever seen before! That really changed my mind for the better. And for breakfast, they even had a fresh-ground coffee machine – that was a pleasant surprise! However, this was probably the smallest room I've stayed in during all my visits. But there's a good chance I'll be back for a sixth time this year...From€80
Good505 Reviews
Beitou Hot Spring Area Taipei|11km from city center
We are long-time Taipei residents and now whole of Beitou area pretty well becuause we like hot sorings very much. Relaxing undisturbed atmosphere of this hotel is certainly big advantage. Its clean to perfection with minimalistic style of high-end japanese style onsen. i loved wooden floorings in the rooms , great hot spring bath with convenient hot spring water and mountain water taps so you can regulate the temperature you like. outside atmospheric is so amazing natural you wake up and feel yourself like somewhere deep in the jungle forgetting for sometime that you are close walking distance to Xinbeitou station. I walked around in the morning to Beitou Hot Spring Museum area, had wonderful breakfast with family and felt shiawase along every moment i stay thereFrom€136
Gym
2806 Reviews
Taipei Railway Station Area Taipei|2.79km from city center
Great service and location, but an absolute nightmare of a stay
Rating: 1/5
I booked this hotel for a one-night trip to Taipei for a concert—just me, alone, excited to see my idol. Unfortunately, the stay itself was a total nightmare.
Let me start with the positives: the service is excellent—knowledgeable, quick, and polite. The location is also perfect, with a direct path from the Taipei MRT station to the hotel, and you can reach Taoyuan Airport in under an hour. There's even a water machine in the corridor, which was handy for getting hot water.
But that's where the good ends. The hotel is shockingly old—worse than any dilapidated hotel in Hong Kong at a third of the price. For what I paid, I did not expect this level of neglect.
I couldn't book a single or double room, so they gave me a room with three beds. I lay down on the first bed furthest from the window and soon felt itchy—I suspect bed lice. The other two beds near the window seemed fine, but that's already unacceptable. And the blankets were so thin I felt completely insecure—like there was nothing protecting me.
The bathroom was a disaster. Hair on the wall, a small dark spot in the bathtub, and no hairdryer. The toilet barely flushed—I had to press the button multiple times, and the toilet paper just wouldn't go away. As for the shower—I've never seen anything like this in 40 years of traveling. Not even in mainland China hotels I visited as a kid with my grandparents. The knob was super loose and barely functional. Turning it to the hot water side did nothing—no water came out. Slightly turning the other way (still on the red hot side) gave only cold water. I could not get hot water at all. At breakfast, I overheard Japanese ladies complaining about the exact same issue. Unbelievable.
There were also zero amenities. They hide behind ”eco-friendly,” but in Japan, you can still ask for supplies. Here, I didn't even have tissue paper in the room—I had to go back to the toilet to get toilet paper.
I couldn't take a proper shower. I feel so dirty and uncomfortable. Truly a nightmare. I would never recommend this place to anyone.From€57
Outstanding837 Reviews
Xinyi District/Taipei 101 Taipei|2.4km from city center
Overall, my stay was very satisfying. The hotel's location is excellent, with convenient transportation and a well-developed surrounding area. What impressed me most was the room's view – Taipei 101 was clearly visible from the window, offering different beauty both day and night. Especially when the lights came on at night, the entire city's atmosphere was captivating, giving a relaxing and therapeutic feeling.
The room itself was clean and tidy, with efficient use of space. The bedding was comfortable, and the soundproofing was good, ensuring a restful sleep. The bathroom facilities were complete, with stable hot water, and the overall hygiene was reassuring. The hotel staff were friendly, making check-in and check-out very smooth, and any issues were promptly addressed.
Additionally, there are many restaurants and convenience stores around the hotel, making daily life very convenient. It's suitable for both short trips and slightly longer stays. If you're visiting Taipei, especially looking for accommodation with a city view and good value for money, this hotel is a worthwhile option to consider. Overall, it was a comfortable and memorable stay.From€143
Good399 Reviews
World Trade Center Exhibition Center Taipei|2.03km from city center
The location of this hotel is perfect, situated right next to 101. A short walk across the footbridge and you have access to a number of restaurants and food court.
The room itself is sufficient but a bit old and dated. The lobby is big and full of people, almost like a tourist attraction. With the doors constantly opening and closing, any cold air tends to escaping resulting in quite a warm and uncomfortable lobby.From€249
Very Good1254 Reviews
Ximending Commercial Area Taipei|3.46km from city center
2nd rime staying in Just Sleep Ximending and no regrets. First time was 10 years ago and today back again. Ambience still cozy and room was very clean. Main lobby area is so cozy that after a long day can come here for a hot coffee n snack before heading back to our room for rest. Highly recommended for all as location very convenient to ximending and mrt. Easily accessible. Thank you Just Sleep for the overall pleasant experience again.From€85
Very Good896 Reviews
Shilin Night Market Taipei|5.89km from city center
Great location, right next to Shilin Official Residence, making it very convenient to get to Beitou and Tamsui. The breakfast was a pleasant surprise and quite satisfying. Unfortunately, the swimming pool was closed, so I couldn't try it out. The room was a bit small, but the bathtub was surprisingly large.From€139
Swimming pool
Very Good341 Reviews
Nangang Exhibition Center Taipei|6.44km from city center
Terribly convenient to everywhere with connection to 捷運、臺鐵 & 高鐵 station. There’s also a direct bus from/to Taoyuan international airport which takes ~80 minutes.
Eating / shopping is also convenient as it’s linked to shopping malls.
Room is spacious & clean, only drawback is no supply of toothbrush & toothpaste. Service is good. When checkin, staff asked if we brought toothbrush & toothpaste so that it wouldn’t be a surprise to us.
6 bottles of water are provided everyday which is great. However, free bar only has 1 coke, 1 sprite & 1 apple juice and no refills in our 4 nights’ stay.From€138
Outstanding311 Reviews
Xinyi District/Taipei 101 Taipei|2.17km from city center
W Taipei perfectly blends chic design, breathtaking views, top-notch facilities, and attentive service, making it a superb choice for accommodation in Taipei. Whether you're on vacation, a romantic getaway, or a business trip, it guarantees an amazing experience! Highlights include the high-altitude infinity pool, offering stunning city views by day and beautiful lights at night – a must-visit for photos! The staff were professional, efficient, warm, and thoughtful from check-in to check-out. They were always responsive to requests and paid incredible attention to detail.
Highly recommended, I'll definitely stay here again on my next trip to Taipei!From€325
Good1949 Reviews
Zhongxiao Dunhua Commercial Area Taipei|0.76km from city center
Great hotel if you plan to spend a lot of time relaxing there. Breakfast is great with many options and the dining room is huge and comfortable, so that’s perfect if you hate to queue for a table. The spa/swimming pool/gym is definitely the highlight of the hotel if you need to work out and relax! Lowlights are location and also we eventhough the overall staff was great, we were just unlucky with a total useless lady at the front desk helping us check in. It literally lasted 2 minutes and she didn’t even give us a map and didn’t tell us anything about the shuttle bus service so we had a terrible experience on the first night getting around for dinner.From€75
Very Good939 Reviews
Taipei Arena Taipei|1.21km from city center
The room was spacious. Even though I booked through different platforms, I mentioned it to the front desk when checking in, and the staff happily arranged for me to stay in the same room for the entire duration. The room was a large double. The only minor issue was that the soundproofing wasn't great.
I needed to cut some fruit, and they quickly sent a staff member with a knife and fork, and even a plate. They also brought a wine opener to the room, which was very thoughtful.
Overall, it was a fantastic experience. The location is also excellent, just across the road from the subway exit. I would definitely stay here again if I have the chance.From€117
Outstanding378 Reviews
Taipei Arena Taipei|1.64km from city center
Is this a good hotel? Yes, but it's also lacking in many aspects.
It leaves a bad impression on returning guests. My last stay was a very unpleasant experience, and I believe most guests wouldn't return a second time, but I'm a loyal customer and a member. Last time, the housekeeping supervisor sincerely apologized, followed up multiple times, and promised to earn my trust, asking for another chance. That's why I stayed here again. ”Today's sword doesn't slay yesterday's man” – the room upgrade or suite promised by the previous supervisor, Ms. Chen, was naturally nonexistent (I later found out she had already left). Even the welcome fruit, welcome drink, and complimentary gift that were previously offered were all omitted. The treatment was worse than my first stay. Turndown service wasn't provided, making me wonder if I was at an economy hotel. At least I'm a senior member of this group, not the highest tier, but I feel misled. Even if the guest booked a standard room this time, the treatment shouldn't be so drastically different from the previous suite stay.
This hotel seems dedicated to transforming itself into an economy hotel. For example, they don't provide toothbrushes, bath salts, or mouthwash. The room decorations are paper flowers. Their official app offered an option to request a toothbrush. I clicked it in the afternoon and received a system confirmation, but it was never delivered to my room, nor was I informed by phone that they couldn't provide it. After searching the entire room in the middle of the night and finding none, I finally learned they don't provide toothbrushes. One phrase stuck with me: ”You won't find a single toothbrush in any hotel in Taipei right now.” After checking out here, I went to Villa 32, and they provided one proactively without any excuses.
When I called their on-duty staff to inquire, all I received were endless complaints about their mayor and policies. When I mentioned my vocal cords were damaged and I couldn't talk on the phone for long, he interrupted me and continued to ramble on.
They seem to lack a complete management system and service process. I called in the afternoon to request two tea bags, but they weren't delivered that day. The next morning, I called again, and they said ”shortly,” but the service was never completed by check-out time. I mentioned this incident when I stored my luggage at the concierge, and they confidently told me they would give me the tea bags when I picked up my luggage. Predictably, their promise remained empty. They shouldn't have promised anything at all.
There probably won't be a next time. Because this time was even worse than the last.From€306
Breakfast
470 Reviews
Taipei Arena Taipei|1.48km from city center
Good location. Near Liao Ning night market. Wet market just behind the hotel, I managed to buy roast chicken in one morning and roast fish in another morning. The fish is really fresh, soft and nice. Best breakfast I had. Liao Ning market Oysters egg tried twice. Nice stay.From€40
566 Reviews
Taipei Arena Taipei|2.87km from city center
The room was very clean, the ambience also is quite nice, even though the room doesn’t have a window i can say it’s still comfortable to stay.. And also the hotel is near to some tourist spots in taipei..overall for me it’s not bad..From€33
707 Reviews
World Trade Center Exhibition Center Taipei|1.15km from city center
Facilities: Although the hotel opened in the 2000s, it feels very new. Hygiene: Excellent, even cleaner than expected. Environment: The lobby is decorated with great style, and the rooms are decent, but the downside is that breakfast is just average.From€71
259 Reviews
World Trade Center Exhibition Center Taipei|1km from city center
I had an exceptional stay at Éclat Hotel Taipei. The room was immaculate and beautifully designed with high-end touches like a Dyson hair dryer and a Nespresso machine. The staff were incredibly attentive and professional, making the check-in process seamless. I also loved the location it’s in the heart of Da’an District, very close to the MRT and surrounded by fantastic restaurants and convenience stores. Highly recommended for anyone visiting Taipei!From€89
419 Reviews
Taipei Railway Station Area Taipei|3.23km from city center
I personally feel that this hotel is in a very 'local' area. How do I put it? It feels like living alongside ********* people, surrounded by their daily lives. The night market is 'right next door,' and the entire street downstairs is filled with everyday shops, markets, and food stalls that cater to locals. It's a bit far from Taipei Main Station (over 1km), but about a 10-minute walk to Shuanglian MRT Station. The hotel staff are all great – from the front desk gentlemen and office ladies to the cleaning staff and canteen employees, everyone is polite and has a good attitude. The breakfast was delicious.From€15
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