Singapore Arrival Card: Online Application, Form, Requirements
Here's the complete guide to Singapore Arrival Card (SGAC), including submission timing, digital download, requirements, fees, and common mistakes for global travelers.
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What is the Singapore Arrival Card (SGAC)?
Source: Immigration and Checkpoint Authority Singapore
The Singapore Arrival Card (SGAC) is a mandatory electronic declaration system introduced by Singapore’s Immigration & Checkpoints Authority (ICA) in March 2020, replacing the traditional paper disembarkation/embarkation card . It integrates immigration clearance information and a digital health declaration, and it‘s a key document for foreign visitors to enter Singapore.
Notably, the SGAC is not a visa. Even visa-exempt nationals must submit it before arrival, and approval does not guarantee entry—final eligibility is determined by ICA officers at checkpoints . Upon successful submission, travelers receive a confirmation email with an electronic Visit Pass (e-Pass), which replaces the physical passport stamp.
Do I Need a Singapore Arrival Card?
Source: Immigration and Checkpoint Authority Singapore
Most travelers to Singapore are required to submit the SGAC, with the following exceptions :
- Travelers transiting through Singapore without clearing immigration (i.e., not leaving the transit area).
- Singapore Citizens, Permanent Residents (PRs), and long-term pass holders (e.g., student passes, dependent passes, work passes) entering via land checkpoints (Woodlands or Tuas).
All other foreign visitors, including those eligible for visa-free entry (e.g., Hong Kong SAR passport holders with 30-day visa exemption ), must complete the SGAC before arrival.
How Early Can I Submit My SG Arrival Card?
According to the latest ICA regulations (2026), travelers must submit the SGAC within 3 days (72 hours) prior to arrival, including the arrival day . Submitting too early (beyond 72 hours) is not allowed, as the system will not display your intended arrival date .
Example: If you arrive in Singapore on January 30, you can submit the SGAC from January 28 onwards. To avoid last-minute delays, it is recommended to complete submission 1-2 days before your trip.
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How to Download the Digital Singapore Arrival Card
Source: Immigration and Checkpoint Authority Singapore
The SGAC online entry form is fully digital—no physical card is issued. You can access and submit it via two official, free channels (third-party paid services are not authorized by ICA ): Visit the ICA SG Arrival Card page. There’s also the MyICA Mobile app for iOS and Android.
Via MyICA Mobile App
- Download the MyICA Mobile app (available on iOS App Store and Google Play Store). For Android users unable to access Google Play, use the official website (see 4.2).
- Open the app and select “Foreign Visitor – SGAC” .
- Adjust the language settings (Simplified Chinese, English, etc.) via the top-right menu for easier operation.
- Proceed to fill in and submit the form (detailed in Section 5). The app allows scanning your passport to auto-import basic information, reducing manual input errors.
Via ICA Official Website
- Visit the ICA official SGAC page: Ensure the webpage shows “A Singapore Government Agency Website” at the top-left to avoid fraudulent sites.
- Navigate to “Visitor” → “SG Arrival Card” → “Submit SGAC”.
- Select “Individual Submission” for solo travel, then follow the prompts to complete the form.
How to Complete & Submit the Singapore Arrival Card
Source: Immigration and Checkpoint Authority Singapore
All information must be filled in English, even if using the Chinese interface.
Singapore Arrival Card - Materials to Prepare for Form Filling
Have these ready before you start to avoid interruptions:
- Valid passport (scan the bio page for auto-input if using the app).
- Flight/transport details (flight number, arrival mode: commercial aircraft, land, or sea).
- Singapore accommodation address (hotel booking confirmation or residential address; select “Other” if in transit).
- Contact information (international phone number with roaming enabled, email address).
- Health status details (for the mandatory health declaration section).
Singapore Arrival Card - Submission Process
- Enter personal details: Input or scan passport information (passport number, expiry date), full name, date of birth, and nationality.
- Fill in travel details: Select arrival date, purpose of visit (tourism, business, etc.), departure city before Singapore, and destination city after leaving Singapore.
- Complete health declaration: Truthfully declare your health status (e.g., no fever, cough, or other symptoms). Update the declaration immediately via the “Update SGAC” function if your health condition changes after submission.
- Review and submit: Double-check all information (errors may lead to entry denial). Submit the form once confirmed.
- Save confirmation: A PDF confirmation with a QR code will be generated. Save it digitally (phone, tablet) or print a copy. You will also receive the confirmation and e-Pass via email.
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Singapore Arrival Card Requirements
These requirements I'm about to discuss cover official eligibility rules and mandatory checks for submission and entry (not just form-filling needs).
Eligibility & Mandatory Document Requirements (For Entry Verification)
- Passport validity: Minimum 6 months from the date of arrival in Singapore.
- Visa status: The SGAC is separate from a visa—ensure your visa (if required) is valid before submission.
- Supporting documents for immigration checks: Prepare return flight tickets and accommodation bookings to present to ICA officers if requested.
- Health requirements:
- Vaccinated travelers: May need to present a WHO-recognized vaccine certificate (children aged 12 and under are exempt).
- Unvaccinated travelers: Must provide a negative PCR test result taken within 48 hours before departure, plus an insurance policy with a minimum coverage of SGD 30,000.
Submission Requirements
- Approved channels only: Submit via MyICA Mobile App or ICA official website—no in-person submission at checkpoints is allowed.
- Accuracy is non-negotiable: False declarations violate Singapore’s Infectious Diseases Act and may result in legal consequences, entry denial, or fines.
- Group travel support: The app/website allows group submissions for families or teams—submit all members’ information in one session to save time.
How Much is Singapore Arrival Card Fees
Submitting the SGAC via official channels (MyICA App/ICA website) is completely free.
Be cautious of third-party agencies charging fees (e.g., 34 EUR or 25 USD)—these services are not affiliated with ICA and offer no additional benefits. Any request for payment during official submission is a red flag for fraud. Report fraudulent websites to ICA immediately.
How to Enter Singapore When You Arrive
Singapore has fully implemented self-service immigration clearance since February 2024, with no manual counters available . Follow these steps for smooth entry:
- Prepare documents: Have your valid passport and SGAC confirmation (digital or printed QR code) ready.
- Self-service clearance: Use the automated gates (242 available at Changi Airport ). Eligibility for self-service clearance includes:
- Chinese citizens with a 5-year multiple-entry Singapore visa, aged 6+, who have visited Singapore at least 3 times in the past 12 months .
- Permanent Residents, work pass holders, and long-term pass holders with registered fingerprints .
- Assisted clearance: Travelers with disabilities can use 64 dedicated assisted gates across terminals .
- Verification: ICA officers may verify your e-Pass, return ticket, or accommodation details. Cooperate with inspections to avoid delays.
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Common Mistakes to Avoid about SGAC
MyICA Errors Guide
- Submitting too early/late: Missing the 72-hour window or submitting beyond the deadline may result in entry denial.
- Incorrect information: Typos in passport numbers, flight details, or accommodation addresses are the top cause of delays. Double-check all entries.
- Relying on third-party services: Paid agencies do not speed up processing or guarantee approval. Use only official channels.
- Ignoring health declaration updates: Failure to update health status changes (e.g., developing symptoms after submission) violates local laws.
- Forgetting to save confirmation: Without the QR code, you may face lengthy delays at checkpoints. Save a backup copy.
[10% Off] What Are Best Hotels for Singapore
We recommend the following Singapore accommodations with 10% Off:
Singapore Hotels
5 star
Great1125 Reviews
Singapore River Singapore|2.11km from city center
The room was clean and quite new, looked like it had been recently renovated, but there was no strange smell. The view from the window was great, overlooking the Singapore River, and in the morning, many people were jogging by the river. There's a restaurant downstairs, but I didn't try it, though I saw many people eating there in the mornings. Just a ten-minute walk from the hotel is a shopping mall with a supermarket and plenty of food options. The subway station is underground. In the evenings, after dinner, we'd take the subway back and then walk to the hotel. The kids loved it so much they didn't want to leave.FromAED 829
Great2175 Reviews
Orchard Road Singapore|3.66km from city center
First time visit to Singapore. Lovely hotel. Great location, bonus of an outdoor pool that we used early one morning. Rooms very clean, beds super comfy. Immaculately clean. All staff super friendly and helpful with recommendations and directions. Concierge’s always available to sort taxis and help too. Didn’t book breakfast as do many food options close by. Nice touch was at check in they brought out birthday muffins, not just for me but for my two teenagers too. Great introduction.What’s not to love? Will be back.FromAED 601
Amazing1816 Reviews
Marina Bay Singapore|0.99km from city center
My stay at Marina Bay Sands Singapore was absolutely fantastic and I highly recommend it!
The hotel's location is excellent, directly connected to a mall, and within walking distance of famous attractions like Gardens by the Bay and Merlion Park, making getting around incredibly convenient. Check-in was efficient, and the staff were warm and professional, providing attentive service throughout, truly reflecting a five-star hotel experience.
The room was spacious and comfortable, with a modern design and immaculate cleanliness. The bed was soft, and the soundproofing was excellent, ensuring a wonderfully comfortable night's sleep. What truly impressed me most was the room's view – whether it was the city skyline or the Marina Bay night view, both were absolutely stunning.
The hotel's infinity pool definitely lives up to its reputation; the views are unforgettable and it's an absolute must-visit spot when in Singapore. The breakfast spread was extensive, with a great variety of both Western and Asian options, all of which tasted delicious.
Overall, everything from the environment and facilities to the service was impeccable. It was a very enjoyable and memorable stay. If I ever visit Singapore again, I will definitely choose this hotel, and I'll be recommending it to all my friends and family!FromAED 3,167
Great1970 Reviews
Marina Bay Singapore|1.78km from city center
This is an honest review of Carlton Hotel Singapore, where my mother and I stayed in the second week of August!
I'll summarize what I felt during my stay.
Floor: I requested a high floor when booking, but unfortunately, it wasn't accommodated, and we were assigned the 8th floor. However, the room condition was pleasant, so we didn't experience much inconvenience during our stay.
Bed Type: The room type was an Executive Room. We requested twin beds so my mom and I could sleep comfortably, and they provided a room with two beds, which was perfect. The bedding was fresh, and the mattress was soft, so we slept soundly every night.
Deposit & Cancellation Period: A deposit of $200 (SGD) is authorized upon check-in. Even if you use paid services, they are not deducted from the deposit; you pay for them separately upon check-out. It's been about 3 days since we checked out, and the deposit cancellation hasn't been processed yet, likely because it's an overseas authorization. It usually takes a few days to 1-2 weeks depending on the card company, so it's best to wait patiently.
Bathroom & Amenities: Toothpaste and toothbrushes were provided, and shampoo, body wash, and conditioner were well-stocked, which we used comfortably throughout our stay. A hairdryer was also available.
Cleaning & Refill: If you press the 'Please Clean Up' switch in the room, they will clean the room and replenish water, towels, toothpaste, and toothbrushes generously every time.
Tip for Bedding Change: If you want to have the bed sheets completely changed, make sure to place the green sign provided in the room on the bed, and they will replace them with fresh bedding.
Upon arriving at night, the magnificent glass chandelier stretching across the lobby ceiling immediately caught my eye. The high ceiling and luxurious feel made a great first impression.
The swimming pool is quite small. However, Singapore's weather is extremely hot and humid, so people were constantly in the water regardless of the time of day. It was sufficient for cooling down and chilling out lightly during the day or evening.
Gym: Across the swimming pool, there's a gym. It was clean and a simple hotel gym, perfect for a light workout.
Breakfast/Hotel Dining: I didn't book breakfast because of the pressure to wake up early to eat breakfast when traveling. Instead of using the hotel's breakfast, lunch, or dinner buffets, we creatively handled our meals with delivery food and restaurants in nearby shopping malls.
Raffles City Shopping Mall: The Raffles City shopping mall right next to the hotel was incredibly convenient! The restaurant and food court options were so good that we often went to Raffles City for our meals during our stay.
Room Service: On the first night, we arrived at the hotel around 10-11 PM and were tired, so we ordered room service. The food tasted really delicious and satisfying, but as expected with Singapore prices, it was quite expensive. The taste is guaranteed, so it might be nice to use it once for a treat!
Location & Transportation: On the map, I thought Merlion Park was within walking distance, but Singapore's August weather was hotter and more humid than I imagined, so walking was definitely not an option.
Instead, there were well-located bus stops near the hotel, and we consistently took buses to major attractions, including Merlion Park. The routes were so well-established that we got around very conveniently. When it's hot, always use public transport!
This was a trip with my mom, and thanks to the nearby shopping mall, meals were convenient. Overall, it was a satisfying hotel stay. I recommend it to anyone looking for a well-located accommodation in the heart of Singapore.FromAED 632
Very Good2150 Reviews
Marina Bay Singapore|1.34km from city center
This hotel, formerly the Peninsula Excelsior, is divided into a South Tower and a North Tower, with the South Tower generally considered better by online reviewers. Its location is excellent, within walking distance to Merlion Park, National Gallery Singapore, National Museum of Singapore, and Fort Canning Park. Chinatown is also just a 20-minute walk away, which is incredibly convenient. Next door is Funan Mall, which houses a FairPrice Finest supermarket, where we got all our food and drinks for a few days.
I booked a standard room and specifically requested a room in the South Tower during check-in. I got room 1106, which faced the hotel, overlooking the pool and the lobby's canopy. It should have been a relatively quiet room type, but I could still hear occasional sounds from the fire station and intermittent machinery noises (not sure where they were coming from). The room's cleanliness was generally acceptable, but the fingerprints on the window glass remained uncleaned from check-in until check-out. During my extended stay, I noticed the housekeeping staff took off their shoes when entering to clean, and the room was tidied up quite well. The mattress is quite firm, so it might not be suitable if you prefer a softer bed. There were three types of pillows to choose from, but no latex pillows. The step in the bathroom tripped me three times; it was quite tricky.
Toiletries didn't include cotton swabs or combs. I had to dial 0 to request them and waited for at least an hour...FromAED 615
Business travel
Very Good1821 Reviews
Bugis Singapore|2.32km from city center
The hotel is ideally located and exceptionally clean. Although the rooms are small, they are fully equipped with everything you need. One feature I especially loved was the water dispenser with adjustable temperature settings. It is incredibly convenient and a huge plus for anyone who loves drinking warm water, as you don't have to wait for a kettle to boil. The lobby also offers complimentary local snacks, which the kids absolutely loved. They also have a self-service luggage storage room. I will definitely choose to stay at this hotel again next time!FromAED 445
Very Good1600 Reviews
Bugis Singapore|1.94km from city center
The location is super convenient! It's within walking distance to the Merlion and Clarke Quay. If you turn right out of the hotel and cross two traffic lights, you'll find a large local shopping area with plenty of dining and shopping options. Turn left out of the hotel and there's a subway station right there. Bus 36 goes directly to the airport, and the pick-up/drop-off point is the same for both directions. We arrived at 12 PM and were able to check in three hours early (check-in is usually at 3 PM) for an additional S$16.FromAED 387
Very Good3425 Reviews
Lavender Singapore|3.37km from city center
The hotel is huge and pretty well located, there are many convenience stores and even a metro station right there. The staff is really nice and help you out with anything you need.
The rooms are a bit small but cozy. The only problem was the shower which was way too small, but the rest was quite nice.
Staff clean you room daily, provide coffee, tea and stuff like that and they have water filters on every room.FromAED 428
Very Good1038 Reviews
Singapore River Singapore|1.77km from city center
The room layout is smart and modern, and it's very clean. The service was excellent – the staff were enthusiastic and helpful, even though they didn't speak Chinese, English communication was perfectly fine. The air conditioning in the hotel is incredibly powerful; there's a noticeable difference between indoors and outdoors. I also noticed a subtle, pleasant fragrance on the first floor.FromAED 363
Very Good880 Reviews
Singapore River Singapore|1.87km from city center
The hotel is great. The elevators are quite large and fast, so you never have to wait long. The rooms are cleaned thoroughly and promptly. The bed in the room is big and has just the right firmness. There's plenty of space in the room, easily enough for 6-7 large suitcases. Within about a 10-minute walk, you can reach a large shopping mall, or a 5-minute walk will get you to a food court where you can grab breakfast. The hotel is very close to both bus and metro stations, and it only takes about 20 minutes to get to the city center, making its location very convenient. The front desk service is also excellent. The hotel has a pool and a gym, so the facilities are good.FromAED 417
Family friendly
Great1843 Reviews
Orchard Road Singapore|2.1km from city center
I've honestly lost count of how many times I've stayed at Citadines Connect City Centre Singapore.
At this point, it really does feel a little like coming home. The Front Office team even remembers my name whenever I check in, and that small gesture always makes me feel genuinely welcome. A special thank you to the lovely Front Office team — Mr. Shaun, Fajmi, Izham, Sherlyn, and everyone else whose warm, smiley faces I definitely remember even if I can't remember all the names (sorry! :(). Every stay has been consistently smooth, warm, and professional. It's not just about efficiency, but the sincerity behind the service that really makes a difference and keeps guests coming back. It's not just the comfortable rooms and convenient location, but the people who make each stay feel easy, familiar, and welcoming. Looking forward to my next stay already!FromAED 427
Very Good1240 Reviews
Sentosa Island Singapore|4.92km from city center
Siloso Beach Resort is a treasure hotel with green and eco-friendly concept. The staying experience is kinda of beyond our expectation.
The location is excellent, where nearby the beach and the shuttle bus with easy access to play all around the Sentosa.
Both the working staff and the management are warm-hearted and helpful. Especially Antony, one Indian working staff, gave us quite good dining suggestion.
The design concept is natural, green, original and sustainable. Hotel room is spacious and part of their staff are persons with disabilities. The hotel create the working opportunity for those kind of special persons and make contribution to the society. We like this hotel and would love to come back again!FromAED 481
Very Good725 Reviews
Singapore Changi Airport Region Singapore|16.02km from city center
Right next to Wild Wild Wet, my kids, who weren't very enthusiastic at first, became super excited once they saw the facilities. Being able to get to the ocean quickly and encountering wildlife we don't usually see was also a plus. We had trouble because there was no tissue or drinking water (though you can buy it at the shop), and while there's nothing that can be done about it, I was surprised by how ants appeared out of nowhere. I don't think we left any ant-attracting food out, but perhaps something happened. Despite these minor issues, the location was excellent, and the room was clean. I think this is a great hotel for families with small children.FromAED 369
Great1804 Reviews
Orchard Road Singapore|4.03km from city center
This hotel is conveniently located right on Orchard Road. It's just a 1-minute walk from MRT Exit 1. Plus, it's connected to Tanglin Mall on the second floor, which means easy access to a supermarket, pharmacy, clothing stores, and various dining options – super convenient! The hotel breakfast is extensive and good quality, and the pool is very clean; our kids absolutely loved splashing around there! What's more, the hotel is really close to the Singapore Botanic Gardens, just a 5-minute walk away. I highly, highly recommend the Singapore Botanic Gardens – it's fantastic for an early morning stroll or run, with a massive, massive, massive tropical rainforest vibe! Finally, a special shout-out to the chef who makes the laksa at the restaurant. I've forgotten their name, I think it started with a 'P' (seriously, I can't remember!), but their laksa is absolutely delicious!!! As for the room size, it's comparable to a standard budget hotel in China, but it's clean and tidy, and there's a direct drinking water tap, which is very handy for refilling water bottles!!!FromAED 550
Very Good845 Reviews
Bugis Singapore|2.59km from city center
This hotel is super close to Bugis MRT station, just a two-minute walk. The room facilities are a bit dated, but the room itself is significantly larger than other hotels in the same price range, showing its former glory. It's also very near the Sultan Mosque, so you can easily pop over for a visit.FromAED 526
Hot spring
Very Good884 Reviews
Bugis Singapore|2.81km from city center
Great location situated right between Lavender and Bugis stations. It’s very convenient for traveling to Bugis for shopping or heading over to Chinatown. The room offered good value for money; it was reasonably sized and kept very clean. My only minor complaint is that the soundproofing could be better, as noise from hallway was audible. However, for a short one-night solo stay, it wasn't a major issue and I was generally satisfied.FromAED 314
Very Good2094 Reviews
Harbourfront Singapore|3.39km from city center
Pros: Close to Sentosa Island, right next to Vivocity and a large supermarket, making shopping and getting around very convenient (the watermelon photo in the review was taken at the supermarket). The room also has a mini-fridge. Although the room isn't huge, it's considered good value for money in Singapore.
Cons: Housekeeping only comes once every two days and isn't very thorough. On the day they did clean, I came back to find the cups hadn't been washed properly. There were also small bugs on the table (though perhaps that's common in Southeast Asia).
Overall, it's a good choice! If I come back to Singapore, I might choose to stay here again.
Also, I highly recommend visiting the small but excellent Asian Civilisations Museum, especially the Black Swan shipwreck exhibition from China. It's more worthwhile than the National Museum of Singapore.FromAED 340
Very Good1193 Reviews
Bugis Singapore|2.11km from city center
This is an incredible hotel, from the staff at Reception to the Concierge and Housekeeping, everyone was genuinely friendly, helpful and accommodating! It's the fourth hotel I stayed in on this street in SIN over the years and my first time at this hotel! Good choice!
With trains and buses practically at your doorstep and most other attractions that I wanted to go to all within walking distance, I can only say thank you for an amazing stay!
Special mention to Ms. Hanh from housekeeping, our little chats and smiles every morning starts my day in the perfect mood, concierge Mr Benson & Danny, please give them a raise! 😜👍🏻
The hotel is clean, convenient, comfortable and it has everything that I needed, I didn't make use of the pool or outdoor gym, however....but it's there!
Thank you again! #room4-24FromAED 406
1892 Reviews
Singapore River Singapore|1.59km from city center
Overall, the room was quite small and the facilities were a bit old. The bedding was clean, no bugs or anything. However, it wasn't a duvet but more like a blanket made of a large bath towel material. Let's just say it kept me from getting cold while sleeping. The air conditioner was clunking loudly at first, but miraculously, it quieted down after I adjusted the settings – I guess I got lucky. My child left the travel adapter in the room. Several hours later, I went to the front desk, and despite my broken English, the lovely front desk staff found it for me. A quick registration and it was all sorted. The overall service was quite warm and welcoming. Staying one night was acceptable. Oh, and by the way, there's no wet/dry separation in the bathroom. If that's important to you, make sure to check before booking. Many hotels in Singapore don't have wet/dry separation, likely due to space constraints. It's within walking distance of Clarke Quay, which I recommend visiting at night – it's very close. It's also not far from the MRT station. If you're up for a walk, you can even stroll to Fort Canning Park.FromAED 202
Very Good277 Reviews
Bugis Singapore|2.79km from city center
The hotel was a wonderful place to stay. The room was clean, comfortable, and well maintained, while the staff were friendly and helpful throughout our visit. The location was convenient, and the overall atmosphere was relaxing. I had a pleasant experience and would happily stay here again.FromAED 276
Gym
Very Good1660 Reviews
Novena Singapore|4.21km from city center
Absolutely fantastic, and very affordable! Overall, it's a great value, and I highly recommend it. My stay far exceeded expectations; I was very satisfied with everything. The location is excellent, close to transportation hubs, making taxis and public transport super convenient. The room was spacious and tidy, with meticulous cleaning details. The bathroom had a separate wet and dry area, and the toiletries were well-stocked. The bed was just the right firmness, and the soundproofing was good, so it was quiet at night, ensuring a high-quality rest. The front desk service was patient and efficient, responding promptly to any requests. The entire environment was clean and comfortable. It's suitable for both short layovers and longer stays, definitely worth recommending to everyone.FromAED 374
Great3383 Reviews
Orchard Road Singapore|3.66km from city center
Overall, this is a lovely hotel for staying in Singapore. It is worth noting that the room size is relatively compact, which is quite typical for city‑centre hotels in Singapore. Even so, the room is fully equipped with all necessary facilities we needed during our stay.We really enjoyed the fantastic view and excellent natural daylight from the window. The whole room was bright and airy every day. Housekeeping kept the space spotless throughout our trip. The hotel staff delivered great service. They were polite, responsive and always ready to give helpful travel tips when we asked.The location is another big plus. It is close to supermarkets and shopping districts, which is extremely convenient for daily shopping and wandering around. There is also a 24‑hour restaurant right downstairs of the hotel, perfect for late‑night meals.Though the room is not huge, we had a pleasant experience overall. I would happily recommend this hotel and would consider staying again on my next visit to Singapore.FromAED 379
Very Good2614 Reviews
Sentosa Island Singapore|4.6km from city center
I think we hit the jackpot with this hotel. Very thankful that we experienced all the positives for this hotel.
What we like:
Clean. No ants nor bugs. Bedding and pillows also clean and no weird smells.
Very welcoming and polite staff at check in. She helped to distract my kids with some check in entertainment when she saw that they kept asking for my attention while I was trying to check in. Staff at Native Kitchen also very helpful and polite. They still gave a small discount even though we ate there after we checked out. Staff are also fast and efficient when we requested for more pillows.
Pool area (4 pools) is super pretty and my son had a great time playing 2 ball games in the pool during their entertainment hours. The Aqua Zumba (I think - unsure of the name) was also good and the instructor made every second fun! My girl and I loved dancing in the water to his music and moves!
Both noons also we had some free snacks courtesy of Village, at the reception area. These made my kids giddy with joy.
We were not celebrating anything but we saw reception pass out birthday favours for those that are. This is a plus point for me. It shows they make an effort.
What we don’t like:
Pool walking area is dirty in the late noon but can’t be helped as it got very crowded and it’s quite hard to clean the floor up with so many people around. Also, not enough chairs. We reached about 9am and majority taken up. We went back in the noon and also no seats. Do go early if you want to grab seats for your things. The rainfall water feature at the lazy river is also very strong pressure and might border on being painful or scary if you have young kids or are sunburnt. Some mould at lazy river walls too. Not a fan, but not something that ticks my no list.
Overall- definitely definitely definitely recommended. Room is small but you won’t be inside most of the time with so much to do in Sentosa.FromAED 685
Great668 Reviews
Singapore River Singapore|1.12km from city center
Facilities: Comprehensive, with a pool and a gym.
Cleanliness: Spotless and tidy.
Environment: Small yet exquisite, its greatest asset being cleanliness and neatness.
Service: Excellent! I emailed the hotel with a request, and they met it perfectly! Very satisfied.
Convenient for getting around.
It seems coffee at the hotel might be chargeable; you can inquire at the front desk for details. The hotel requires a deposit. I recommend exchanging more Singapore dollars, just in case.FromAED 562
Great1195 Reviews
Bugis Singapore|2.46km from city center
The hotel room, location, and ambiance were all satisfactory. The pool is open until 9 PM, and the outdoor pool offers great views. The gym is open 24/7.
The only slight drawback was that we were traveling with two small children, and there are only stairs at the hotel entrance, making it impossible to pull our stroller up. We had to carry it every time. While the doorman's service attitude was excellent, we couldn't always find them when we needed help carrying things. This was the only minor inconvenience.FromAED 766
Swimming pool
Great2352 Reviews
Marina Bay Singapore|1.47km from city center
An old, luxurious hotel with spacious public areas.
The suite was on the smaller side, and the bedding was mediocre. The bathroom fixtures felt cheap and outdated.
The 'sea view' from the suite's balcony? It was angled, what a letdown.
The executive lounge offered just a few pastries and fruits – very perfunctory.
The service was poor, showcasing the inherent Singaporean arrogance towards mainland Chinese.
Conclusion: Not worth it.FromAED 1,468
Great4198 Reviews
Marina Bay Singapore|1.49km from city center
Stayed for 1N for staycation - just wish to decompress from work and dont wanna travel out of the country. I choose this hotel on ourpose for the high floor option and the Marina Bay view. The highlight was definitely the room and the spectacular views from the 46th floor. Watching Singapore change from day to night was beautiful, and waking up to the morning skyline was just as memorable.
The room was comfortable and the overall hotel experience felt relaxing and special, which was exactly what we wanted from a staycation. Breakfast was enjoyable too, with a pleasant atmosphere and good variety.
Overall, a very enjoyable stay and a lovely way to slow down and appreciate Singapore from a different perspective. Would definitely consider coming back for another staycation.FromAED 1,264
Great2615 Reviews
Marina Bay Singapore|1.61km from city center
## Lobby & Public Areas
Upon entering the lobby, you're immediately struck by the spaciousness. The high atrium feels airy and open, never oppressive. The overall architecture features strong, clean lines, and the geometric interplays have a distinct deconstructivist feel – great for photos.
The front desk layout is efficient, and check-in was quick, with almost no waiting.
## Breakfast
The variety is excellent, with Western, Singaporean, Indian, and other Asian stalls. There were also very friendly Chinese-speaking staff. The freshly prepared egg dishes and fresh juices were high quality. The dining area is spacious, so it never felt crowded or noisy.
## Room
I stayed in a club room this time, and the space was noticeably larger than hotels in a similar price range. The layout is expansive, not at all cramped, which is a rare find in land-scarce Singapore. The mini-bar, ironing facilities, coffee machine, and tea set were all comprehensive. The bathroom fixtures and amenities felt high-quality, and the oversized bathtub with bath salts was perfect for washing away a full day's travel fatigue.
## Service
Overall, the service was professional and understated. From the doorman to housekeeping, everyone was polite and measured in their approach – not overly fawning, but you still felt well-cared for. A special shout-out to the Korean lady at the 38th-floor club; even though she didn't speak Chinese, she communicated meticulously in English with a constant smile, which was both elegant and warm.
## Summary
High-end facilities, excellent service – perfect for guests who prioritize quality and spaciousness. I would definitely stay again.
### Complimentary Pacific Club Access:
I missed both afternoon tea and happy hour due to being out sightseeing. A reminder to fellow travelers checking in next time: definitely try to experience them!FromAED 1,419
Great1722 Reviews
Chinatown Singapore|0.83km from city center
Staying at PARKROYAL COLLECTION Pickering for this trip to Singapore far exceeded my expectations! The building, like an urban oasis, is incredibly distinctive with lush greenery all around, offering a sense of tranquility amidst the bustling city. The location is superb, within walking distance to Chinatown and Clarke Quay, and incredibly convenient for subway travel. The room was clean, comfortable, and well-maintained; the rooftop infinity pool had an amazing vibe. All staff members were polite, thoughtful, and promptly responsive. The food was exquisite and delicious. Whether for leisure sightseeing or urban exploration, this is an incredibly worthwhile hotel choice in Singapore. I will definitely prioritize staying here again on my next visit to Singapore. Highly recommended!FromAED 1,329
Great1517 Reviews
Marina Bay Singapore|1.58km from city center
The location is super convenient, within walking distance to Merlion Park, and a short bridge walk to Marina Bay Sands. The toiletries provided are excellent, large bottles of high-quality products. From the moment we arrived, the bellhop helping with luggage, to the staff guiding us through check-in, and even the email notification that our room was ready – the warmth and attentiveness were palpable. Plus, the breakfast was fantastic, with a wide variety of cuisines. I would definitely choose The Ritz-Carlton again for my next visit; it truly is a prime choice.FromAED 1,699
Breakfast
Very Good1130 Reviews
Lavender Singapore|3.73km from city center
The room was nice and the surrounding area was very quiet! I stayed for several days, and on some of those days, my neighbors were Indian or Malaysian families with kids who made a lot of noise late into the night and started up again very early in the morning. However, the bedding was clean and comfortable, and the room design was sensible, making it look very tidy. Overall, it was a good check-in experience, though the check-out time of 12 PM was strictly enforced!FromAED 258
Very Good713 Reviews
Geylang Singapore|4.46km from city center
Aside from being a ten-minute walk to the MRT station, taking nearly an hour to get to Sentosa (walking plus MRT), and the AC blowing directly on my head, there aren't many downsides. The cleanliness was decent, and the bathroom had a separate wet and dry area. My child mentioned seeing ants in the bathroom, but I'm nearsighted so I didn't spot them. There are many eateries nearby, including the famous frog porridge. In the mornings, you can even see several crates of large, vibrant green, lively frogs displayed outside their shop. If you accidentally disturb them, they all jump around.FromAED 227
Very Good887 Reviews
Singapore Changi Airport Region Singapore|17.83km from city center
I arrived well after midnight, completely exhausted after my trip. If you’re arriving at Terminal 3 late at night, I personally wouldn’t recommend this hotel because it isn’t the most convenient option after a long journey. However, if you’re arriving during the day or in the afternoon, I think it’s a good choice.
Unfortunately, I ran into a small issue in my room. The TV wouldn’t turn off because the remote control wasn’t working properly. One staff member initially seemed a little frustrated and focused on explaining the hotel’s procedures. At that moment, I was extremely tired, hot from Singapore’s humid weather, and honestly just wanted to get some sleep rather than discuss the situation.
In the end, the only solution was to unplug the TV from the power socket, which the staff helped me do. Once he realized that was the only way to turn it off, the situation quickly settled down.
Thankfully, after that, everything changed. The bed was incredibly comfortable, and I fell into a deep sleep almost immediately. The staff I met the following morning were also very kind, friendly, and helpful, which left me with a much better impression.
Overall, my stay had a rough start, but it ended on a positive note. If you’re arriving during the day, I think this hotel is a solid option. If you’re arriving at Terminal 3 in the middle of the night, though, you may want to consider a hotel that’s closer or easier to reach.eFromAED 609
Very Good1802 Reviews
Orchard Road Singapore|3.93km from city center
This hotel is a peaceful retreat in the bustling city center, with a vintage-style lobby. The room itself is indeed on the smaller side, but the bathroom is quite spacious and well-equipped. I highly recommend the hotel's breakfast buffet; it offers a wide variety of options including Chinese, Indian, and Western dishes, all delicious and great value for money. A special shout-out to the handsome front desk staff member who spoke Chinese – he was incredibly warm and patient, which made our check-in experience even more pleasant!FromAED 547
Very Good635 Reviews
Singapore River Singapore|1.91km from city center
The room was ok, although small but functional. Had an unpleasant experience with the parking as there was no complimentary parking and to make it worse, you had to park at level 2 to be eligible for the $10 overnight parking. Otherwise, the parking is a lot more expensive. We ended up paying $37. They should have put some notice to inform guests who need to park to go to level 2. Will not want to come back to stay anymoreFromAED 389
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