Shanghai Disney App Guide: Map, Link Tickets & Wait Times
Learn to use Shanghai Disney app before your visit. Easily link Shanghai Disneyland tickets, buy fast passes, navigate interactive maps, and check live wait times.
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What Is the Shanghai Disney Resort App and Why Do You Need It?
Official website of Shanghai Disneyland
I consider the official Shanghai Disney Resort App (迪士尼度假区) an absolute requirement for your visit, rather than just an optional tool. Because theme park operations in China rely heavily on real-name identity verification, I advise setting this up early. You will need it to link your tickets, manage your travel group, check live queue times, book priority access, and navigate the park grid.
Using this official app ensures you have direct access to park upgrades and real-time schedules. It is officially available on both iOS and Android platforms.
Shanghai Disney Resort
4.7/5
44551 Reviews
A must-see in your lifetime! Highly recommend this express pass; it includes TRON Lightcycle Power Run and The Seven Dwarfs.PHP 3,498
What You Can Do with Shanghai Disney App? Map, Wait Times & More
Explore Park Information: Interactive Maps and Land Guides
The app provides a high-resolution map of the entire property. You can track your exact location using the live GPS pin. Use the filter options to highlight specific necessities, such as restrooms, drinking water stations, guest services, and character greeting points.
Check Wait Times: Avoiding Long Lines at Shanghai Disneyland
Wait times for high-demand rides like Zootopia: Hot Pursuit and TRON Lightcycle Power Run update continuously. If you tap on any attraction pin and select Route, the app generates a walking path from your current location directly to the queue.
Book Your Trip In-App: Tickets, Hotels, and Combo Passes
You can secure park tickets, reserve rooms at the Shanghai Disneyland Hotel or Toy Story Hotel, and buy combo packages directly through the interface. While this connects everything to your account instantly, I suggest comparing prices; platforms like Trip.com frequently offer international discounts that you can manually link to the app later.
The 'Me' Page: Managing Your Orders, Coupons, and Profile
Think of the Me page as your administrative dashboard. Here, you will view your linked park tickets, monitor active DPA passes, access dining discounts, and manage the linked profiles of your family or friends under My Party.
Trip Planner: Build Your Perfect Shanghai Disneyland Itinerary
The Trip Planner allows you to build a structured schedule. You can select pre-built templates tailored for thrill-seekers or families, input specific showtimes, and configure push notifications to alert you 30 minutes before a performance begins.
Important clarification: registration is not required to use the interactive map and track wait times in the official app. You can open the app as a guest and use these features.
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How to Download the Shanghai Disney Resort App
Official app icon
For iOS Users (iPhone / iPad)
- Open the Apple App Store.
- Search for "Shanghai Disney Resort".
- Verify the developer is listed as Shanghai Disney Resort or Disney.
- Tap Get to download.
For Android Users
- Outside China (Google Play Store): Search for "Shanghai Disney Resort" on the Google Play Store and install it before your trip.
- Inside China / Devices without Google Play: If you cannot access Google Play upon arrival, I recommend two alternatives:
- Download the app through standard Chinese app stores like Tencent MyApp (应用宝) or Huawei AppGallery.
- Open your mobile browser, navigate to the official website (
shanghaidisneyresort.com), and use their direct APK download link.
Security Note: I strongly advise verifying the publisher name. There have been unauthorized third-party apps mimicking the resort; sticking to the official publisher protects your payment and passport data.
Shanghai Disney Resort Mini Program on WeChat and Alipay (No-Install Alternative)
Mini Program at Shanghai Disney Resort on WeChat
Mini Program at Shanghai Disney Resort at Alipay
If you don't want to or can't download a standalone app, use a mini-program:
- What it is: Mini Program inside the WeChat or Alipay apps.
- How to find: Simply search within WeChat or Alipay for "Shanghai Disney Resort".
- Available features: buying tickets, viewing waiting times, booking restaurants, navigating the park.
An important nuance: to buy tickets through the mini-program, you will need a WeChat or Alipay account with a linked bank card. Registration is not required to view the card and queues.
Tip: If you have the international version of Alipay, then the mini-program will be in English or you can use the built-in translation function.
How to Set up Shanghai Disneyland Account with an Overseas Number
To use core functions like ticket linking and DPA purchases, you must register an account.
- Open the app and tap the Me (我的) tab in the bottom right corner.
- Tap Sign In or Create Account.
- Select your country's dialing prefix (e.g., +1 for North America, +44 for the UK, +65 for Singapore).
- Enter your mobile number to trigger an SMS verification PIN.
- Input your full legal name exactly as it appears on your passport, along with your date of birth.
My Advice for International Travelers: SMS verification codes from overseas carriers can sometimes be delayed. I recommend completing this registration process before you leave your home country.
How to Link Your Tickets to Shanghai Disney App
Local regulations require theme park tickets to be tied to a valid passport or government ID. If you purchase tickets through a third party like Trip.com or Klook, I need to point out that they will not automatically appear in your app. You must link them manually.
The Ticket Linking Process
- Check your Trip.com order voucher or confirmation email. Look for a supplier code starting with
GALorSHDR. - In the app, go to the Me tab, select My Party, and tap Add Ticket or Annual Pass. Alternatively, from the homepage, select Early Access Card or Plan, then choose Link Ticket.
- Choose the option to enter an Order Confirmation Code.
- Paste your
GALorSHDRcode and select the registered passport associated with the traveler. - Confirm your entry. Your ticket will populate under the Plan / Itinerary tab.
Troubleshooting Ticket Linking
If the system rejects your code:
- Verify you are using the supplier's
GAL/SHDRcode, not the internal booking ID generated by Trip.com. - If digital linking fails entirely, simply bring your original physical passport to the park turnstiles. The staff will scan your passport and print a physical ticket. Once inside, open the app, tap Scan QR Code, and scan the physical ticket to sync it to your account immediately.
How to Switch Shanghai Disney App to English
The application fully supports English and Simplified Chinese.
The app defaults to your smartphone's system language. If your phone is set to English, the app will launch in English. If it happens to load in Chinese, navigate to the Me tab (我的), select Settings (设置), choose Language (语言), and select English.
I should note that while menus, maps, and wait times translate perfectly, occasional seasonal promotional banners or live notices might still display in Chinese. A quick screenshot translation tool on your phone will easily bypass this minor issue.
Supercharge Your Visit: Booking Premium Experiences Through the App
Disney Premier Access: Skip the Line at Top Attractions
Disney Premier Access (DPA) is the paid priority queue system.
- Purchasing Rules: You can only buy DPA inside the app after you have physically scanned your ticket and walked through the main entrance.
- Options: You can buy single-attraction passes or bundled sets.
- Priority Targets: Based on wait time data, I recommend prioritizing Zootopia: Hot Pursuit, TRON Lightcycle Power Run, and Soaring Over the Horizon.
Early Park Entry Pass and Disney PhotoPass
- Early Park Entry Pass: This grants you access to select areas of the park one hour before standard opening time. Quantities are highly restricted, so I advise buying this via the app days in advance.
- Disney PhotoPass: This service allows you to view and download high-resolution images captured by park photographers and ride cameras.
Pro Tips for Using the Shanghai Disney App Like a Local
Before You Arrive: App Setup Checklist
- Download the official app.
- Complete your account registration and phone verification.
- Link your
GAL/SHDRticket voucher numbers in the My Party section. - Ensure your phone is fully charged and pack a power bank (under 20,000 mAh capacity is permitted). Continuous GPS use will drain your battery quickly.
On the Day: Navigating the Park Efficiently
- The second your passport scans at the gate, open the app to purchase DPA or secure virtual queue spots for shows like Mickey's Storybook Adventure.
- Monitor queue trends. Lines peak between 11:00 AM and 2:30 PM. I recommend targeting major rides during lunch hours or during the evening parade.
- Use the map filter to locate characters and check their specific appearance schedules.
Planning Your Shanghai Disneyland Trip: Hotels, Transport, and Tickets
How to Get to Shanghai Disney Resort
- Shanghai Metro: Line 11 is the most efficient method. Take it to Disney Resort Station (迪士尼站). Exit 2 puts you a short walk from the entrance.
- Taxis / Ride-Hailing: If you use Didi or a taxi, input "Shanghai Disney Resort Passenger Drop-off Zone." It takes about 45 to 60 minutes from central Shanghai.
- From Pudong Airport (PVG): The resort is a 25-minute drive via taxi or private transfer from the airport.
Where to Stay: On-Site and Nearby Hotels
- On-Site Official Hotels: The Shanghai Disneyland Hotel offers a premium experience with lake views, while the Toy Story Hotel provides heavy Pixar theming. Both offer dedicated shuttles and priority park entry.
- Nearby Pudong Hotels: Many international hotels surrounding the resort area offer complimentary morning shuttles directly to the Disney Transport Hub.
Top Hotels to Stay Near Shanghai Disneyland
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More Shanghai Hotels
5 star
Outstanding11862 Reviews
People's Square Area Shanghai|0.54km from city center
Good location as it’s along the Nanjing pedestrian lane ! .about 5 mins walk to the metro . Lots of food and restaurants when u step out of hotel . Many mega malls in Shanghai n easily acacia metro . Hotel room when we first check in was a king junior suite however its old design with dated furniture. The sofa is v dirty n causes us to itch when sitting on it .
We were able to change our room to a newly renovated ones which was clean n modern . However the bathroom does not have any hooks or towel racks to hang up yr clothings or towels . Toilet is not fitted with bidet spray . But overall the newly renovated room was much better . The staff is v helpful in helping to change the room . Will stay again but in The newly renovated ones .FromPHP 7,084
Outstanding6481 Reviews
People's Square Area Shanghai|0.47km from city center
My stay at Radisson Blu Hotel Shanghai New World was very comfortable overall. I'd especially like to mention Justin at the front desk – he was genuinely helpful, handled check-in efficiently, and even gave us a high-floor room when he saw I was with elderly parents and children. No fancy tricks, just a really thoughtful gesture. The executive lounge has a great atmosphere, quiet and peaceful, and watching the Nanjing Road scenery from there was very relaxing. I'll definitely choose this place again next time I visit.FromPHP 7,723
Outstanding8415 Reviews
People's Square Area Shanghai|0.7km from city center
This time I stayed at the Agile Marriott Marquis Hotel. The location is excellent and very convenient for transport, within walking distance to People's Square metro station and Nanjing Road. The room was clean and tidy, with good soundproofing, and the floor-to-ceiling windows on the upper floors offered a great view. The front desk was efficient with check-in, and the service was appropriate. The bedding was comfortable, making for a very relaxing stay. Overall, it was a good experience.FromPHP 10,144
Very Good5251 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city center
The Jiangnan region truly shines during the plum rain season. I've stayed here over 10 times, and each visit offers a unique experience. In the mornings, I enjoy a leisurely stroll nearby, soaking in the misty plum rain, then return to the hotel to gaze at the beautiful garden views. Amidst my usual hurried comings and goings, this place feels like a welcome stopover, prompting me to slow down. This time, I deliberately flew in a day early, simply to unwind and enjoy a full 24 hours of relaxation at the hotel. The service is incredibly thoughtful and comfortable. It's clean, tidy, and maintains a perfect sense of privacy. In today's busy world, it provides a much-needed space to breathe slowly. A true haven for de-stressing.FromPHP 5,896
Outstanding10496 Reviews
Train Station Area Shanghai|2.4km from city center
I highly recommend the Pullman Shanghai Jing An. My stay in the Deluxe King Room was perfect, deserving a full five-star rating. The hotel is located in the heart of Jing An, within walking distance of the metro station, making it incredibly convenient to get to major commercial areas. The room was spacious and elegant, the bed soft and comfortable, and the entire room was spotlessly clean with excellent soundproofing. The front desk service was attentive and efficient, housekeeping was meticulous and thorough, and the breakfast offered a rich variety of delicious options. The overall ambiance is light luxury and grand, making it perfectly suited for business or leisure travelers. I will definitely choose to stay here again on my next visit to Shanghai.FromPHP 5,833
Business travel
Outstanding11970 Reviews
People's Square Area Shanghai|0.73km from city center
I recently stayed at Yitel Premium and absolutely loved it! The location is amazing—right in the heart of the pedestrian street, so it's super convenient to walk anywhere. It's also really close to a famous Xiaolongbao restaurant, and DiDi drivers can pick you up right in front of the hotel.
The hotel itself is very clean, and housekeeping did a great job cleaning my room every single day. The best part was that my stay coincided with my birthday, and the staff was so sweet to upgrade my room for free! The service here is top-notch. I also loved the complimentary tea and coffee in the lobby, and the free washing machine was a huge plus.
The only minor things were a slight cigarette smell that probably came through the AC vents, which was understandable. However, the only real downside was that my room faced the main road, so the traffic noise was quite loud. Overall, it was a wonderful stay and I highly recommend it!FromPHP 5,158
2581 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city center
This time, I stayed at the voco hotel with my family, and it far exceeded our expectations! The hotel's location is superb, within walking distance to Taikoo Hui, Nanjing West Road commercial district, People's Square, and Zhangyuan. As a place for relaxation, it's also very private and surprisingly quiet despite being in a bustling area. This hotel features an all-suite design, making for a very comfortable stay, unlike other standard five-star hotels. I also love the hotel's design style – it's very old-money chic and modern. Highly recommend!FromPHP 10,018
Excellent9331 Reviews
The Bund Area Shanghai|1.73km from city center
Traveling with my kids for a vacation, this hotel's location is fantastic. It's within walking distance to the subway station, Yu Garden, and the Huangpu River, making it super convenient for getting around and sightseeing.
The staff were all very warm and welcoming, and our room was clean, tidy, and spacious, making for a very comfortable stay.
The complimentary travel photoshoot experience exceeded our expectations. There was no pushy sales or forced consumption throughout, and the photography experience itself was great.
The only minor downside was the hot weather during our trip, but overall, it was still a wonderfully pleasant and satisfying vacation!
I highly recommend Hoshino Resorts KAI hotels for your travels. We'll definitely come back if we get the chance.FromPHP 7,651
8615 Reviews
The North Bund Area Shanghai|2.55km from city center
The services of the hôtel are amazing, it was very easy to get a room sooner and not waiting till 3 pm for checking in.
I complement the staff, Especially Yu who was kind and professional. Always there to help if we got any questions or needed information.
I really recommand this hôtel for anyone who comes to Shanghai for the first Time. You are not far from basically every activities in ShanghaiFromPHP 7,210
Good3789 Reviews
The Bund Area Shanghai|1.27km from city center
The front desk staff were incredibly friendly and helpful, providing attentive service throughout my stay. The hotel's location is fantastic, right outside a subway station, making it super convenient to get around. The soundproofing in the rooms is excellent; I didn't hear any hallway noise at all. The high-floor views are truly unique. This hotel is perfect for both short stays and longer visits. Overall, I was very satisfied with everything.FromPHP 8,596
Family friendly
Very Good4119 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city center
I booked this hotel based on a friend's recommendation, and I'm glad I did. The room facilities are well-maintained, and the customer service is excellent. They even offer room service until after 10:30 PM! We also enjoyed a delicious dinner at the Chinese restaurant on the second floor – my kids loved it! While the breakfast buffet isn't super extensive, the quality of the food is very good. The location is fantastic, right next to Jing'an Temple and Jiuguang Department Store, making it super convenient for dining and shopping. Public transport is also easily accessible. The only minor downside is that the road outside can get quite congested, especially when trying to hail a taxi. It's fine if you're not in a rush, but it can be a bit of a hassle if you're on a tight schedule.FromPHP 7,246
Outstanding7448 Reviews
Dapuqiao Area Shanghai|2.92km from city center
Five stars, hands down, for this business stay. The hotel's location is a huge plus, making it super convenient to get around for work. My room offered great privacy and soundproofing, so I could focus on tasks and also get some much-needed rest. The entire place was spotless, and the housekeeping service was prompt and thoughtful. The high-speed internet worked flawlessly, making online work a breeze. The front desk staff were efficient and polite, and overall, the value for money is outstanding. It's truly an excellent choice for business travelers.FromPHP 7,291
Outstanding14345 Reviews
Lujiazui Area Shanghai|2.51km from city center
Excellent stay! Our room had a fantastic view of the three-piece bathroom, and it was spotlessly clean. The front desk staff were very friendly and helpful, and the swimming pool was also pristine. Everyone greeted us warmly, which was a lovely touch. Overall, it was a superb experience, and we'll definitely be back. The breakfast was incredibly rich and delicious, with a great variety of food.FromPHP 9,109
Very Good11128 Reviews
Train Station Area Shanghai|2.52km from city center
Stayed for four nights and it was a very comfortable hotel.
Transportation: It's very close to the train station, making travel around the area very convenient. It's also only a 15-minute ride to the Bund. The subway station is about two traffic lights away from the hotel (a 5-8 minute walk). One day, I took my child to Disneyland, and a taxi ride took 45 minutes.
Facilities: You can tell it's been renovated and upgraded. The smart toilet was convenient, and the hairdryer was a Laifen. The swimming pool was bright and comfortable; my child wanted to swim there every day during our stay.
Service: The service was warm and friendly. The room was cleaned thoroughly every day, which always put me in a good mood when I returned; the concierge proactively helped with luggage and was very responsive with car services.
Suggestion: During peak breakfast hours, I recommend adding a seating service. Over the weekend, there was a corporate event, and the number of diners surged. It was hard to find a table, and the staff weren't very proactive in clearing tables. I suggest improving service awareness in this area.FromPHP 6,958
Outstanding4572 Reviews
Lujiazui Area Shanghai|2.69km from city center
They gave us an ideal room with a view of the Pearl Tower! The service was excellent; they really went out of their way to help us due to our flight cancellation because of a typhoon. At the reception, there were Russian-speaking hostesses, and the local hostesses also spoke decent English.
The rooms truly felt like heavy luxury! Everything worked perfectly.
On the downside, breakfast was very specifically Chinese, you really had to pick and choose what to eat to avoid food you weren't accustomed to. Also, the hotel allegedly miscalculated our stay twice, increasing the cost retroactively each time. Another unpleasant detail is that booking this hotel through Trip.com is considered a pre-booking, and you will effectively be charged twice at the hotel itself, plus a deposit for your stay. The pre-booking amount will only be refunded a few days after checkout – just be prepared for this.FromPHP 18,614
Hot spring
Outstanding2456 Reviews
Hongqiao District Shanghai|11.03km from city center
Amenities: The bedding was incredibly comfortable, and there were many pillow options, all super cozy, ensuring a great night's sleep. The spa was also good. The room featured smart home technology throughout and felt quite new. There were plenty of large mirrors, perfect for photos and makeup. Plus, there's a terrace and a soaking tub.
Cleanliness: Very clean.
Environment: Overall, it's one of the better hotels around Hongqiao. However, I was a bit startled when I stepped out of my room to grab takeout and saw many guests doing their morning exercises right outside their doors.
Service: They called ahead to confirm my check-in time, and the service was very thoughtful. Checking in on the executive floor was a unique and fun experience with the body composition analysis ritual. The wellness soups and teas offered were abundant and varied. The turndown service included an aromatherapy diffuser; it was a citrus scent, but I wasn't a big fan, it smelled a bit like citrus gummy bears. If you don't want to go far to pick up takeout, you can also contact your butler to have it delivered to your room, which is a very thoughtful touch.FromPHP 12,196
Outstanding3418 Reviews
Shanghai Disney Resort Shanghai|21.83km from city center
I first stayed at this hotel before I was married, and now I've returned with my two children. The cleanliness, ambiance, and location are still excellent, just as I remembered. The only thing that has changed, and not for the better, is the service and management.
Firstly, upon arrival, the concierge desk was completely empty. Guests had to haul their own luggage and children to check-in. At the front desk, there was a female employee who seemed like it was her first day on the job; she provided no information about breakfast, the hot springs, shuttle times, or even game machine tokens. My child wanted to exchange a toy, and it took three trips to the lobby and a six-hour wait to resolve the issue. Each time, all she said was, 'Sorry, we were just busy.' We were the only family in the entire lobby, so I have no idea what she was busy with.
Secondly, another male employee was also completely devoid of any human empathy. After 11 AM, the shuttle runs only once an hour, but before 11 AM, it can depart at any time. We arrived at the front desk just before 11 AM to request a departure, and this employee falsely claimed the driver was out to lunch and couldn't leave. As we were about to leave the hotel on foot, we saw the shuttle right outside with the driver inside. The driver then went back to the lobby to try and communicate for us, but the front desk employee still refused to let the shuttle leave.
Thirdly, on our first night, guests upstairs watched the World Cup until late, causing noise from midnight until 2 AM. I repeatedly tried to communicate with the front desk, but they insisted there was no noise, claiming it was thunder outside, which was laughable. The next day, there was no explanation or apology whatsoever. Absolutely fantastic, just fantastic.FromPHP 7,633
Excellent2139 Reviews
Changfeng Park Area Shanghai|8.63km from city center
This was my first time staying at Onyado Nono, and I was incredibly impressed by all the thoughtful details and the beautiful environment. The serene Japanese garden offers picturesque views at every turn, with lush greenery, flowing water, and a koi pond. It was so relaxing to feed the fish and play with the little bunnies. The hotel also includes a complimentary handmade wind chimes workshop, which was a lovely way to create a personalized souvenir that chimed beautifully in the breeze. The entire staff was incredibly kind and attentive, offering considerate service without being overbearing. It's the perfect escape from the city hustle for a short, relaxing getaway. Highly recommend!FromPHP 5,770
154 Reviews
Fengxian Development Zone Shanghai|32.57km from city center
The hotel room facilities are good, with everything that should be there. The smoking area outside is also very beautiful. The breakfast in the morning is very good, it is self-service, and there are freshly made noodles to eat. If you are thirsty, you can go downstairs at any time to have some drinks and fruits, which are all included in the hotel package. Why the deduction? Like many reviews wrote, the water in the pool here is really too hot. It is the hottest of all the hot springs in Shanghai that I have been to. It feels too hot. I saw that several children could hardly soak in the water for a while. I don’t know why so many people complained. I saw that the management was still saying in the comments that it met the hot spring temperature requirements. What they said is that your water is too hot, and they are giving you suggestions. Everyone in the hot spring said that the water was hot, not that you violated any regulations... It takes talent to reply like thisFromPHP 3,456
Very Good306 Reviews
Shanghai Disney Resort Shanghai|18.67km from city center
I visited Qianyun after looking at dozens of places in the area. I wanted to be away from typical city area, have a bathtub and nice outdoor area, and with easy access to Shanghai Disneyland. Qianyun met all those requirements and more! The location was immediately very serene and surrounded by forest, but still easy to access lots of waimai food delivery options. They were also very kind and proactive about sharing information about local restaurants and activities, and provide a breakfast and evening fruit every day. They offer free car transport to Disneyland, and I was excited to use this service but I ended up enjoying my time at the hotel so much that I opted to stay and enjoy the peaceful atmosphere instead! The hotel pets are so friendly - within five minutes the little cat Banban was on my lap and purring.
The room itself is decorated very nicely with all the amenities you need. The bathtub inside is very comfortable and I loved the outdoor hot spring tub as well. The attention to hygiene is very highly emphasized and I was impressed with how clean and luxurious everything felt.
I will definitely visit again and recommend to anyone hoping to have a convenient getaway from the city, or who would like to be near to Disneyland Resort while also experiencing a more peaceful area and for a good economical value and high quality service!
Thankyou for the wonderful stay, I felt very welcome at all times.FromPHP 7,138
Gym
Very Good5785 Reviews
People's Square Area Shanghai|0.9km from city center
The hotel is well-located, right in the middle of the pedestrian street. We stayed in a standard room, but after our flight was canceled due to a typhoon, we extended our stay for another day and were moved to an upgraded room. The room was fantastic, we were probably lucky. It had two rooms: a living room with a sofa and a magnificent view of the pedestrian street. Besides a tea set, there was also a coffee machine. There was also a large, separate bathroom. It's an ideal option for a family with a child. The breakfasts are very good, with options for both children and adults. The only thing I didn't notice was an omelet station; there were fried eggs and scrambled eggs instead. But you won't go hungry; a delicious and hearty breakfast is guaranteed.FromPHP 14,446
Outstanding4497 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city center
The Langham's quality is consistently excellent, as always. From the moment you step in, the signature scent and the charming pink-themed amenities all reflect exceptional taste. The service is incredibly proactive and outstanding, making for an extremely comfortable stay. Sicily at the front desk was sweet and enthusiastic, helping us upgrade to a wonderful room type with excellent privacy. Located in the bustling Xintiandi, the location is incredibly convenient, yet the room itself is very quiet – a true hidden gem in the city. The bedding is comfortable, and the toiletries are Diptyque. Breakfast is fresh with new items introduced weekly. Overall, I highly recommend it; if I'm on a business trip nearby again, I'll definitely choose to stay here.FromPHP 13,033
Very Good3219 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city center
Overall a nice stay with a few hiccups along the way. •Beautiful room but the AC wasn’t blowing cool air as needed, but I was provided an option to move or a large fan for my room~ thank you. As a complimentary thank you a beautiful bottle of champagne was sent to my room. I appreciate that gesture.
•Breakfast was delicious.
•When calling a car, plan to wait as the que can take awhile due to the central location. ( watch your time)
Thanks for a nice stay overall.FromPHP 9,766
Outstanding4598 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city center
Stayed here with my boyfriend. We originally booked a deluxe room, and we checked in quite late on a rainy day in Shanghai. The front desk staff were super friendly and gave us a free upgrade! That definitely earned them some points. We were so tired after a 10+ hour flight, but the soundproofing was excellent, and we had a wonderful first night's sleep. Midway through our stay, some ********* guests next door were a bit noisy, so we brought it up the next day. Manager Zhou handled it perfectly, and we were so impressed! I absolutely loved our stay! It's so inspiring to see such an excellent woman in her profession – her gentle and attentive service was fantastic! I'll definitely stay here again next time I'm in Shanghai!FromPHP 3,447
Excellent5875 Reviews
The Bund Area Shanghai|1.78km from city center
It's so true that Shanghainese people only get to be tourists in their own city when they're visiting from out of town! 😄 I have to rave about the Gold Room – every detail was just perfect! It's a shame I checked in late and missed dinner. I absolutely loved the breakfast at F9; it was much quieter than the first floor and the food quality was superior. The afternoon tea served with Narumi tableware was also a lovely, high-end touch. The swimming pool was quite small, and having three lifeguards watching just me swim was a little awkward. 😅 Many of the staff were Shanghainese, and hearing their familiar local dialect was so comforting! The parking garage, due to the historical nature of the building, had its inconveniences. Ultimately, the true highlights of the Peace Hotel are its architecture, the meticulous soft furnishings, and its rich historical heritage. Next time I'm home for a trip, I'll definitely be back to make up for that missed dinner!FromPHP 21,170
Swimming pool
Good6832 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city center
The location is excellent, with both the subway and business district within walking distance. The room is spacious, and there are many lifeguards at the pool, making it safe for kids to swim. The check-in experience was great, and the executive lounge service was very attentive. Transportation is also very convenient. The view from the Kunlun Window is fantastic; on a clear day, you can see very far.FromPHP 5,716
Outstanding3837 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city center
1. **Unbeatable Location:** Situated at 380 Weihai Road, it's a mere 3-minute walk to Nanjing West Road Metro Station (Lines 2, 12, 13). There's a private internal passage directly connecting to HKRI Taikoo Hui. Exploring Zhangyuan, Plaza 66, Xintiandi, and the Site of the First National Congress of the CPC are all within walking distance. You'll have no worries about dining or shopping.
2. **Exceptional Design & Comfort:** Designed by Neri&Hu, the hotel features a grey-toned wabi-sabi style with Thai Zen influences. Standard rooms start from a spacious 46 sqm, with large floor-to-ceiling windows for excellent natural light. Amenities include organic Australian aromatherapy brand Grown Alchemist, Dyson hairdryers, Sonos/Marshall speakers, and complimentary soft drinks in the mini-bar for the first round. Thoughtful touches like aromatherapy diffusers and bedtime ginger tea are delightful. The overall vibe is that of a 'hidden oasis in the city center' – not ostentatious, but effortlessly sophisticated.
3. **Impressive Dining & Facilities:** La Scala Italian restaurant has received a Michelin Plate, and URBAN Thai restaurant has a solid reputation. The breakfast offers unique Thai snacks like Tom Yum Wontons, Thai Milk Tea, and Mango Sticky Rice. The underground 25-meter heated infinity pool with a starry ceiling is rarely crowded and perfect for photos. The Thai SPA, with its essential oils, receives many positive reviews.
4. **Service Varies (Generally Good):** Most guests find the staff polite and discreet. If you note an anniversary or birthday in advance, you'll likely receive decorations or a room upgrade. Guests often receive a small elephant souvenir upon check-out, and children's amenities are proactively provided for families.
⚠️ **Points to Consider (Avoid Pitfalls):**
1. **Soundproofing Can Be Hit or Miss:** Some rooms in the corridors or facing Weihai Road might pick up sounds of opening doors or traffic. For light sleepers, it's advisable to request a quiet, higher-floor room away from corridor ends when booking.
2. **Breakfast Not Overly Lavish:** It's a refined offering with fewer hot Chinese dishes and no traditional local breakfast items (like shengjianbao or youtiao). If you're looking for a wide variety, you might prefer to dine at Taikoo Hui.
3. **Understated Entrance:** The entrance is tucked away on a small road, making it easy to miss on your first visit. The lobby also isn't as grand as traditional five-star hotels. Those who prioritize pomp and circumstance might find it 'not luxurious enough.'
4. **Occasional Staff Shortages During Peak Season:** This can lead to slower service at the front desk or a perfunctory turndown service. However, these are rare occurrences.FromPHP 14,527
Very Good4513 Reviews
The Bund Area Shanghai|2.48km from city center
Highly recommend the Hyatt on the Bund in Shanghai! It's right by the Bund, making transportation super convenient, and it's only a ten-minute drive to Lujiazui in Pudong. Their Bund View rooms offer a fantastic view of the historical architecture, and the Pearl River View rooms look directly at Lujiazui's 'Three Sisters' skyscrapers – the views are truly amazing. The service is also incredibly attentive and detail-oriented. My stay was excellent, and I'd definitely choose this hotel again given the chance!FromPHP 9,325
Outstanding5716 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city center
I brought my elderly parents to Shanghai Huashan Hospital for medical treatment, and we were using a wheelchair the whole time, so we chose the Shangri-La nearby. The hotel upgraded our room for free, and I'd like to thank the hotel staff, including Zhu Zili, Niki, June, Jessica, and Chloe. A special thanks goes to the 43rd-floor manager and the housekeeping staff for their tremendous help. The hotel's cleanliness, environment, and breakfast were all excellent, making our stay very comfortable.FromPHP 13,834
Outstanding18486 Reviews
Lujiazui Area Shanghai|3.12km from city center
Shanghai Grand Hyatt Jin Mao: The Top Choice for a Cloud-High Stay in the Magic City 🌃
This established landmark hotel exudes a unique aura, with its lobby situated on the 54th floor. As soon as you step out of the elevator, you're greeted by breathtaking high-altitude views and the impressive ambiance of the iconic grand atrium.
My stay was on the 72nd floor, in a room with panoramic floor-to-ceiling windows overlooking the Lujiazui skyline. By day, it’s a forest of skyscrapers, and by night, it transforms into a dazzling display of lights. The room's amenities are well-maintained, the bedding is soft and comfortable, and the triangular bathroom with a scenic bathtub is perfect for taking photos.
The hotel's location is impeccable, with the Lujiazui business district and the Huangpu River just a stone's throw away. From check-in to room service, the entire experience was smooth, and the staff were attentive and courteous.
Compared to newer, trendy hotels, the Grand Hyatt Jin Mao's enduring vintage charm and cloud-top views offer a unique Shanghai memory. I highly recommend it for anyone visiting Shanghai!FromPHP 11,701
Breakfast
Outstanding10433 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city center
During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements. We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient. Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical. Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance! At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.FromPHP 13,159
Outstanding2511 Reviews
Wujiaochang Commercial Area Shanghai|9.08km from city center
Coming to Shanghai, I specifically chose the Pagoda Hotel (Fudan University, Shanghai Branch) that I've been eyeing for a while. I booked the Deluxe Family Twin Room for four people, and the experience truly exceeded my expectations!
First of all, the hotel's location is fantastic! It's right in the Wujiaochang business district and KIC (Knowledge Innovation Community), next to University Road, which has a ton of trendy restaurants and cafes. In the evening, we went to a folk bar nearby, and it was a wonderful experience. It's also super close to Fudan University; we even took a walk on campus in the morning, which was lovely.
Back in the room, it was incredibly spacious, absolutely not cramped for a family of four. There were two large beds, plus a tatami mat that could be used for sitting or lying down. We had tea and snacks on it during the day, and there was plenty of space to move around. The smart room control system was so convenient; a simple voice command could open or close the curtains and turn the lights on or off. Through the panoramic floor-to-ceiling windows, we had an unobstructed view of Wujiaochang's city skyline, which was truly expansive.
The hotel's service was also excellent. The front desk staff were very welcoming, and the butler even asked about our accommodation preferences in advance. There's also a free self-service late-night snack bar after 9 PM, which was a pleasant surprise! The mini-bar was complimentary, and all the in-room amenities were well-stocked. Plus, food deliveries were brought up by a robot, which was both convenient and private. The hotel also has a gym and a laundry room, which is incredibly thoughtful for families with children, allowing us to wash and dry clothes anytime.
Finally, a quick reminder: hotels in Shanghai typically don't proactively provide disposable toothbrushes, but you can always ask the front desk if you need one. However, this is a minor detail, and overall, this Pagoda is definitely worth recommending, especially for family trips – you can't go wrong with it!FromPHP 4,689
Outstanding548 Reviews
Hongqiao Airport/National Exhibition and Convention Center Shanghai|15.59km from city center
The Jiayu Hotel is right next to Jiaxuan, essentially two types of accommodations under one brand. Jiayu is more like an apartment-style hotel, which is a great option if you're traveling with children or elderly family members. You can choose a suite with a kitchen, complete with an induction cooktop, range hood, and dishwasher.FromPHP 5,860
Very Good1680 Reviews
Everbright Convention and Exhibition Center Shanghai|12.35km from city center
During my stay, Audrey at the front desk provided incredibly warm and welcoming service. From check-in to answering questions about getting around, she was always smiling, enthusiastic, and patient. She processed everything quickly and efficiently, and proactively provided helpful information about the hotel's facilities, breakfast times, and local transportation routes. Her attention to detail truly showcased her professionalism. She handled all inquiries calmly and thoroughly, speaking in a gentle and polite tone, even when there was a large crowd. Her thoughtful service eased the fatigue of travel, and I genuinely felt the hotel's dedication. This employee's sincerity and professionalism exemplify excellent service and are truly commendable, and she certainly helps to uphold the hotel's great reputation.FromPHP 2,367
Excellent1937 Reviews
Hongqiao District Shanghai|8.21km from city center
I've found a real gem in this modern tower. The hotel occupies floors 15 to 18, and the reception is a 10/10 – the staff are super friendly, they offer coffee, tea, and little pastries, and there's also a very comfortable coworking area.
The rooms are like a small studio with a kitchenette: microwave, washing machine, dryer, a full-size fridge, and plenty of closet space. The bed and pillows are extremely comfortable, and the shower… wow! The water pressure is amazing, absolutely wonderful. The door is floor-to-ceiling, so steam from long showers doesn't escape into the rest of the room. The sink area is a bit small, but it's fine for one or two people. Special mention: the magnifying mirror and the Japanese toilet – a real luxury that I really appreciated.
We were so comfortable that we ended up extending our stay by 3 more days.
The only downside: the metro is about 1 km away, maybe a bit more. But the value for money is so good that what you save on the hotel easily covers a taxi ride. From now on, this will be my go-to place in Shanghai.
Highly recommended. I'll definitely be back.FromPHP 3,420
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